Blog Feed Post

Centralis uses Big Data to Drive Managed Services for VDI

Over 10,000 virtual desktops under Centralis managed service contracts are now covered by Lakeside SysTrack, providing industry-leading performance data and real-time diagnostics

London, UK 19 February 2014 - Centralis, the independent desktop and application delivery specialists and Lakeside Software Gold Partner, has today announced the adoption of Lakeside SysTrack software across its estate of managed virtual desktops.

Centralis has adopted Lakeside SysTrack software for managed service delivery after using SysTrack as a discovery tool in desktop transformation projects, helping customers to migrate to virtual desktop environments. Centralis is contracted to manage 10,000 virtual desktops for clients. As well as monitoring user experience such as login and application load times, the software can provide detailed usage information and profiling, allowing organisations to track resource and application usage at an organisational, regional, departmental, location and even user level.

Using a combination of real-time metrics, historical information and customer specific benchmarks, Centralis' managed services team will use SysTrack to deliver a new level of proactivity. Ewen Anderson, Chief Executive Officer, Centralis explains, "SysTrack puts big data about the desktop in the hands of our managed service team - the better informed they are, the better service we can deliver to our customers. Knowing about a problem, and commencing resolution, before a customer reports it is exactly the level of proactive service our customers expect from our premium service."

"We are delighted that Centralis is building this new level of proactive managed service around Lakeside's unique ability to monitor and manage user experience through real-time analytics," said Tony Coleman, Managing Director, Lakeside Software EMEA. "This builds on Centralis' investment in Lakeside expertise and recognises Centralis as key innovators in in this area."

"Initially we looked at SysTrack as a means of understanding the customers' existing environment and saw a great opportunity to benchmark key user experience metrics before and after the project. This allows the customer (and Centralis) to prove the success of the project and that virtual desktops really do deliver better than physical performance when the design is right." said Ewen Anderson. "The next logical step was to use the software to improve our service to managed service customers, setting up thresholds and alerts to monitor performance and allowing immediate access to real-time and historical data about the users virtual desktop, applications and supporting infrastructure. The end-to-end view it gives us is fantastic and the level of detail for each virtual desktop, even in a non-persistent or multi-user environment, is vital to delivering against SLAs."

Centralis customers can now benefit from access to Lakeside's detailed metrics, analysis and pro-active capabilities either by purchasing the software or by having it run as a service under a Centralis support contract.


About Lakeside Software
Lakeside Software is a leading provider of business intelligence solutions for IT. SysTrack solutions for User Experience Scoring, End-to-End Monitoring, Problem Diagnostics, Power Management, VDI Assessment and Planning, and Windows 7 Migration empower IT with the knowledge to dramatically improve productivity and reduce costs. SysTrack's patented and massively scalable DataMine distributed database architecture aggregates user-level data unmatched in depth and quality, enabling SysTrack's sophisticated reporting intelligence to deliver unprecedented insight into application usage and resource utilization. Visit www.LakesideSoftware.com for more information.

About Centralis
Centralis is one of the UK's leading independent IT consultancies, specialising in delivering applications securely to their point of use. Formed in 1996, Centralis' mission is to help customers reduce cost and improve business agility through innovative, award-winning solutions backed by top-level partnership with industry leading vendors, including Citrix, Microsoft and VMware. Centralis provides consultancy, support, managed services and resale of selected products. Strong technical skills and commitment to delivering on time and to budget has led to long-term business partnerships with many customers across the private and public sectors. Centralis remains independent and wholly owned by employee shareholders. For further information go to www.centralis.co.uk. Follow Centralis on Twitter at www.twitter.com/Centralis_UK.

Media Contact
Patrick Smith
Mobile 07734 600553
Email [email protected]

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

Latest Stories
Qosmos, the market leader for IP traffic classification and network intelligence technology, has announced that it will launch the Launch L7 Viewer at CloudExpo | @ThingsExpo Silicon Valley, being held November 1 – 3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. The L7 Viewer is a traffic analysis tool that provides complete visibility of all network traffic that crosses a virtualized infrastructure, up to Layer 7. It facilitates and accelerates common IT tasks such as VM migra...
In the 21st century, security on the Internet has become one of the most important issues. We hear more and more about cyber-attacks on the websites of large corporations, banks and even small businesses. When online we’re concerned not only for our own safety but also our privacy. We have to know that hackers usually start their preparation by investigating the private information of admins – the habits, interests, visited websites and so on. On the other hand, our own security is in danger bec...
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
As companies adopt the cloud-to-streamline workflow, deployment hasn’t been very seamless because of IT concerns surrounding security risks. The cloud offers many benefits, but protecting and securing information can be tricky across multiple cloud providers and remains IT’s overall responsibility. In his session at 19th Cloud Expo, Simon Bain, CEO of SearchYourCloud, will address security compliance issues associated with cloud applications and how document-level encryption is critical for sup...
Successful digital transformation requires new organizational competencies and capabilities. Research tells us that the biggest impediment to successful transformation is human; consequently, the biggest enabler is a properly skilled and empowered workforce. In the digital age, new individual and collective competencies are required. In his session at 19th Cloud Expo, Bob Newhouse, CEO and founder of Agilitiv, will draw together recent research and lessons learned from emerging and established ...
SYS-CON Events announced today that Cemware will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Use MATLAB functions by just visiting website mathfreeon.com. MATLAB compatible, freely usable, online platform services. As of October 2016, 80,000 users from 180 countries are enjoying our platform service.
SYS-CON Events announced today that MathFreeOn will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MathFreeOn is Software as a Service (SaaS) used in Engineering and Math education. Write scripts and solve math problems online. MathFreeOn provides online courses for beginners or amateurs who have difficulties in writing scripts. In accordance with various mathematical topics, there are more tha...
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
SYS-CON Events announced today that StarNet Communications will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. StarNet Communications’ FastX is the industry first cloud-based remote X Windows emulator. Using standard Web browsers (FireFox, Chrome, Safari, etc.) users from around the world gain highly secure access to applications and data hosted on Linux-based servers in a central data center. ...
Virgil consists of an open-source encryption library, which implements Cryptographic Message Syntax (CMS) and Elliptic Curve Integrated Encryption Scheme (ECIES) (including RSA schema), a Key Management API, and a cloud-based Key Management Service (Virgil Keys). The Virgil Keys Service consists of a public key service and a private key escrow service. 

In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, will discuss how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team a...
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
SYS-CON Events announced today that eCube Systems, the leading provider of modern development tools and best practices for Continuous Integration on OpenVMS, will exhibit at SYS-CON's @DevOpsSummit at Cloud Expo New York, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. eCube Systems offers a family of middleware products and development tools that maximize return on technology investment by leveraging existing technical equity to meet evolving business needs. ...
Intelligent machines are here. Robots, self-driving cars, drones, bots and many IoT devices are becoming smarter with Machine Learning. In her session at @ThingsExpo, Sudha Jamthe, CEO of IoTDisruptions.com, will discuss the next wave of business disruption at the junction of IoT and AI, impacting many industries and set to change our lives, work and world as we know it.
@ThingsExpo has been named the Top 5 Most Influential Internet of Things Brand by Onalytica in the ‘The Internet of Things Landscape 2015: Top 100 Individuals and Brands.' Onalytica analyzed Twitter conversations around the #IoT debate to uncover the most influential brands and individuals driving the conversation. Onalytica captured data from 56,224 users. The PageRank based methodology they use to extract influencers on a particular topic (tweets mentioning #InternetofThings or #IoT in this ...