Welcome!

News Feed Item

SurveyMonkey Announces Mobile App and Mobile Feedback SDK

New app lets customers easily create surveys and analyze results in real-time, from anywhere; mobile SDK enables dynamic in-app feedback

PALO ALTO, Calif., Feb. 20, 2014 /PRNewswire/ -- SurveyMonkey, the world's leading online survey platform, today launched its first mobile app to create, monitor and analyze surveys from anywhere. The company also announced the SurveyMonkey Mobile Feedback SDK, allowing developers to gather dynamic in-app feedback for making informed product decisions and improving app store ratings.

SurveyMonkey Mobile

The new app for iPhone, iPad and iPod Touch is designed for two powerful use cases: creating meaningful surveys on mobile, and the ability to monitor and analyze results in real time. Users can create quick, custom surveys and polls through an intuitive user interface, or more in-depth surveys with the help of simple-to-use templates designed by survey experts. SurveyMonkey's robust analytics engine powers the backend, enabling at-a-glance data analysis to make fast decisions, in the moment.

"The demand for making decisions quickly, no matter where you are, keeps increasing.  We've seen a 14x increase in our mobile traffic over the past three years," said Dave Goldberg, SurveyMonkey CEO. "The old model of making decisions only while you're in the office no longer exists, thanks to trends like BYOD, and now Bring Your Own Services. SurveyMonkey was one of the first services people brought into the office and we've always offered a robust mobile solution for people to take surveys.   Now, our mobile app allows organizations to gather and analyze critical data needed for real time decisions from any location, any time, fueling a smarter, agile and ultimately more productive workforce."

Untethered employees will now be able to easily send surveys while working outside the office, like in field or lab environments.  Additionally, the app will now make it easier for employees to monitor results and react immediately to trends the survey identifies, like issues with customer satisfaction or campaign effectiveness.  To facilitate these and other scenarios, SurveyMonkey Mobile features include:

  • Intuitive mobile interface to create surveys and manage data with ease
  • Response collection through email, social and website
  • Powerful analytics engine to filter, compare, and analyze survey results in real time
  • Expert-certified questions and more than 160 survey templates for simple survey creation
  • Kiosk functionality for on-site customer feedback
  • Advanced features like skip logic, page randomization, and more
  • Export survey results as PDF, Excel, and CSV files
  • Full security features: SSL-enabled, HIPAA compliant

The SurveyMonkey app is free and available today in the United States, Canada, Australia and most other English speaking markets.  Customers can upgrade to a paid plan via the Apple app store or online at SurveyMonkey.

SurveyMonkey Mobile Feedback SDK

The SurveyMonkey Mobile Feedback SDK provides an easy way to collect qualitative feedback at any point during a user's experience within an app. This feedback can be harnessed as-it-happens to direct the user's experience. This type of dynamic, in-app feedback allows developers to enhance their products and address customer concerns to improve app ratings and decrease negative reviews.

Additionally, SurveyMonkey is partnering with Flurry Analytics, the market-leading mobile analytics solution used in more than 400,000 apps by over 125,000 developers, to integrate Flurry into the SurveyMonkey Mobile Feedback SDK.

The SurveyMonkey Mobile Feedback SDK will be released this year for iOS and Android.  Developers can sign up now to enroll in the beta program and provide feedback on feature development: http://www.surveymonkey.com/mp/iphone-app-sdk/

About SurveyMonkey

SurveyMonkey is the world's leading online survey platform, powering more than 2 million survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. The company was founded in 1999 with a focus on helping people make better decisions, and has built technology based on over 10 years of experience in survey methodology and web development. Customers include 99% of the Fortune 500, academic institutions, organizations and neighborhood soccer leagues everywhere.

The company has over 275 employees globally, with headquarters in Palo Alto, CA. For more information, visit www.surveymonkey.com.

Contact:

Airfoil for SurveyMonkey:
Evonne Morantes
[email protected]
650-691-7321

For SurveyMonkey:
Bennett Porter
[email protected]

SOURCE SurveyMonkey

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
The past few years have brought a sea change in the way applications are architected, developed, and consumed—increasing both the complexity of testing and the business impact of software failures. How can software testing professionals keep pace with modern application delivery, given the trends that impact both architectures (cloud, microservices, and APIs) and processes (DevOps, agile, and continuous delivery)? This is where continuous testing comes in. D
The 22nd International Cloud Expo | 1st DXWorld Expo has announced that its Call for Papers is open. Cloud Expo | DXWorld Expo, to be held June 5-7, 2018, at the Javits Center in New York, NY, brings together Cloud Computing, Digital Transformation, Big Data, Internet of Things, DevOps, Machine Learning and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding busin...
Smart cities have the potential to change our lives at so many levels for citizens: less pollution, reduced parking obstacles, better health, education and more energy savings. Real-time data streaming and the Internet of Things (IoT) possess the power to turn this vision into a reality. However, most organizations today are building their data infrastructure to focus solely on addressing immediate business needs vs. a platform capable of quickly adapting emerging technologies to address future ...
SYS-CON Events announced today that Synametrics Technologies will exhibit at SYS-CON's 22nd International Cloud Expo®, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Synametrics Technologies is a privately held company based in Plainsboro, New Jersey that has been providing solutions for the developer community since 1997. Based on the success of its initial product offerings such as WinSQL, Xeams, SynaMan and Syncrify, Synametrics continues to create and hone in...
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
Nordstrom is transforming the way that they do business and the cloud is the key to enabling speed and hyper personalized customer experiences. In his session at 21st Cloud Expo, Ken Schow, VP of Engineering at Nordstrom, discussed some of the key learnings and common pitfalls of large enterprises moving to the cloud. This includes strategies around choosing a cloud provider(s), architecture, and lessons learned. In addition, he covered some of the best practices for structured team migration an...
No hype cycles or predictions of a gazillion things here. IoT is here. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, an Associate Partner of Analytics, IoT & Cybersecurity at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He also discussed the evaluation of communication standards and IoT messaging protocols, data...
With tough new regulations coming to Europe on data privacy in May 2018, Calligo will explain why in reality the effect is global and transforms how you consider critical data. EU GDPR fundamentally rewrites the rules for cloud, Big Data and IoT. In his session at 21st Cloud Expo, Adam Ryan, Vice President and General Manager EMEA at Calligo, examined the regulations and provided insight on how it affects technology, challenges the established rules and will usher in new levels of diligence arou...
Most technology leaders, contemporary and from the hardware era, are reshaping their businesses to do software. They hope to capture value from emerging technologies such as IoT, SDN, and AI. Ultimately, irrespective of the vertical, it is about deriving value from independent software applications participating in an ecosystem as one comprehensive solution. In his session at @ThingsExpo, Kausik Sridhar, founder and CTO of Pulzze Systems, discussed how given the magnitude of today's application ...
The “Digital Era” is forcing us to engage with new methods to build, operate and maintain applications. This transformation also implies an evolution to more and more intelligent applications to better engage with the customers, while creating significant market differentiators. In both cases, the cloud has become a key enabler to embrace this digital revolution. So, moving to the cloud is no longer the question; the new questions are HOW and WHEN. To make this equation even more complex, most ...
As you move to the cloud, your network should be efficient, secure, and easy to manage. An enterprise adopting a hybrid or public cloud needs systems and tools that provide: Agility: ability to deliver applications and services faster, even in complex hybrid environments Easier manageability: enable reliable connectivity with complete oversight as the data center network evolves Greater efficiency: eliminate wasted effort while reducing errors and optimize asset utilization Security: imple...
Mobile device usage has increased exponentially during the past several years, as consumers rely on handhelds for everything from news and weather to banking and purchases. What can we expect in the next few years? The way in which we interact with our devices will fundamentally change, as businesses leverage Artificial Intelligence. We already see this taking shape as businesses leverage AI for cost savings and customer responsiveness. This trend will continue, as AI is used for more sophistica...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, led attendees through the exciting evolution of the cloud. He looked at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering m...
Digital transformation is about embracing digital technologies into a company's culture to better connect with its customers, automate processes, create better tools, enter new markets, etc. Such a transformation requires continuous orchestration across teams and an environment based on open collaboration and daily experiments. In his session at 21st Cloud Expo, Alex Casalboni, Technical (Cloud) Evangelist at Cloud Academy, explored and discussed the most urgent unsolved challenges to achieve f...
In his session at 21st Cloud Expo, Raju Shreewastava, founder of Big Data Trunk, provided a fun and simple way to introduce Machine Leaning to anyone and everyone. He solved a machine learning problem and demonstrated an easy way to be able to do machine learning without even coding. Raju Shreewastava is the founder of Big Data Trunk (www.BigDataTrunk.com), a Big Data Training and consulting firm with offices in the United States. He previously led the data warehouse/business intelligence and B...