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Hermes' End-to-End e-Commerce Solution Opens European Markets to U.S. Retailers

Hermes to Showcase Its Full-Service Offering at the Retail Supply Chain Conference

LOS ANGELES, Feb. 21, 2014 /PRNewswire/ -- Hermes (www.hermesworld.com), a leading provider of end-to-end e-commerce services for fashion and lifestyle brands, announced today that it will attend the Retail Supply Chain Conference in San Diego, Calif., from February 23-26. Billed as the industry's premier event for retail supply chain professionals and their suppliers, Hermes will showcase its portfolio of services ranging from sourcing and international transportation to fulfillment and home delivery. Particular focus will be placed on U.S. companies seeking to bring their brands to Europe.

European marketplace statistics are compelling. According to Ecommerce Europe, over 820 million people live in Europe; 529 million use the Internet and 250 million are e-shoppers. Further, according to a leading consulting firm, international sales by U.S. online retailers will increase by almost $40 billion between 2014 and 2020. Together, these data underscore the opportunities for U.S. retailers in Europe and the need to internationalize to remain competitive.

Uwe Bald, Vice President of International Business Development, Hermes, said, "These statistics will prompt many U.S. firms to pursue internationalization, especially in Europe. Unfortunately, it is not as simple as merely establishing an online presence. There are key business concerns that must be addressed, including warehousing, customer service, returns management and delivery. Moreover, consideration must be given to language, currency, customs and payment methods. In the apparel world, sizing differences across nations also must be considered."

Bald continued, "Hermes is a perfect partner for these U.S. businesses. We have a first-class local infrastructure in place, and we have helped major brands, such as QVC and Guthy Renker, successfully operate internationally."

Hermes' full-service solution comprises everything from personalized consultancy, planning, implementation and daily operations to marketing and customer service, and a full array of back-end services. Customers can choose all service offerings as a unit or select one or more components. To learn more, come see Hermes in the "launch pad area" of the San Diego Convention Center — on the north side of the exhibit hall (across from Booth 337).

About Hermes
Hermes, a wholly owned subsidiary of The Otto Group, is part of a worldwide group of retail and service organizations employing nearly 50,000 people. With more than 40 years of distance selling experience, Hermes supports fashion and lifestyle brands with their internationalization to Europe, Russia, China and Brazil. Hermes works with sellers such as QVC, Guthy Renker, Escada, Bombay and Wolford. This expertise, combined with existing, first-class local infrastructures, offers businesses seeking to enter the global marketplace the benefit of a tried-and-true e-commerce solution. Hermes' full-service solution is available as either a managed full service or in modular units. The offering includes web shop design and operation, warehousing, customer service, returns management and financial services, among others. For more information about Hermes, please call 213-915-8430 or visit www.hermesworld.com.

Press Contact:
Jeanne Zepp
DPR Group, Inc.
[email protected]

Company Contact:
Uwe Bald
[email protected]


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