Welcome!

News Feed Item

Frost & Sullivan: Global Voice Group's Governance Technologies Aid Regulators of Different Countries to Monitor their Telecommunications Industry

Network operators can be independently audited, while technical and financial performance is monitored in real time

CAPE TOWN, South Africa, Feb. 24, 2014 /PRNewswire/ -- Based on its recent research on the telecommunications management and supervision technology market, Frost & Sullivan presents Global Voice Group with the 2014 Sub-Saharan Africa Frost & Sullivan Award for Technology Innovation. Global Voice Group has developed unique telecommunications management and supervision technologies specifically aimed at the end-user groups of telecommunications and revenue regulatory authorities. Using these technologies, regulatory authorities are able to collect independent market data, thus reducing their dependence on the self-declarations of the network operators.

Regulators usually generate income by levying a percentage of the network operators' revenue as a contribution or tax. However, they do so based on the operators' self-declarations. Global Voice Group's solutions enable the regulator to monitor and audit the operators' performance in real time, and thus to detect discrepancies in information.

"Acknowledging that each country and its telecommunications regulatory authority has different needs, the company develops and designs customised technology to suit the specific regulatory requirements of each country," said Frost & Sullivan Industry Analyst Naila Govan-Vassen.

"In addition to developing software, Global Voice Group also provides customers with industry-standard hardware and telecoms equipment to implement its service offerings."

Global Voice Group's innovative technologies have been implemented in many countries in Africa, including Tanzania, Rwanda, Liberia, Togo, Senegal, Congo-Brazzaville, Guinea, Ghana, and the Central African Republic. One of the key technologies developed for the African continent is the Interconnection Management System (IMS™), which allows for the collection, management, transmission, centralisation and processing of data from the operators' networks (mobile, fixed and IP) within a country.

The group also offers billing applications that enable the regulator to create accurate invoices based on comprehensive signalling data collected at the source, as well as a fraud management system that helps to efficiently monitor and capture bypass fraud. Additionally, its Quality of Service monitoring system allows regulators to monitor key quality of service indicators in real time through web interfaces.

In line with the growing popularity of m-commerce, Global Voice Group developed a solution to monitor the m-banking sector and detect different types of fraud, as well as potential cross-border irregularities. Similarly, noting that value added tax (VAT) collection is a key income generator for the continent, Global Voice Group developed an electronic fiscal solution (EFS) that facilitates quick and easy VAT collection.

The key to Global Voice Group services' functionality is its build, operate and transfer (BOT) business model, whereby the company makes its technology available to regulatory authorities and governments without the latter having to make any upfront payment. Importantly, all its services comply with International Telecommunication Union (ITU) standards.

It is important to note that Global Voice Group's customer base is exclusively composed of telecommunications regulatory authorities and government agencies. However, the overall impact on customer value is significant, as the extra revenue generated for the State can be used to improve quality of service and to reach underserved areas.

"Overall, Global Voice Group's solutions and tools enable both the operators and the regulatory authorities to optimise the revenues from the telecommunications industry," noted Govan-Vassen. "They guarantee transparency and efficiency in international gateway monitoring, reduce fraud on international calls and control network quality and integrity."

Each year, Frost & Sullivan presents this award to the company that has demonstrated uniqueness in developing and leveraging new technologies, which significantly impacts both the functionality and the customer value of the new products and applications. The award lauds the high R&D spending towards innovation, its relevance to the industry and the positive impact on brand perception.

Frost & Sullivan's Best Practices Awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research in order to identify best practices in the industry.

About Global Voice Group

Founded in 1998, GVG develops and implements governance technologies that were specifically designed with telecoms regulators and tax authorities in mind. Its advanced traffic, fraud and quality of service management systems are successfully used in several countries, such as Congo-Brazzaville, Guinea-Conakry, Ghana, Senegal, Rwanda, Tanzania, Liberia, the Central African Republic and Togo, among others.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants.

Our "Growth Partnership" supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

  • The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation, including: research, analysis, strategy, vision, innovation and implementation.
  • The Partnership Infrastructure is entirely unique, as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360-degree research, comprehensive industry coverage, career best practices, as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

Contact Us:     Start the discussion

Join Us:           Join our community

Subscribe:       Newsletter on "the next big thing"

Register:        Gain access to visionary innovation

Contact:

Samantha James
Corporate Communications – Africa
P: +27 21 680 3574
F: +27 21 680 3296
E: [email protected] 
T: @FrostSullivanSA

SOURCE Frost & Sullivan

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
"We're a cybersecurity firm that specializes in engineering security solutions both at the software and hardware level. Security cannot be an after-the-fact afterthought, which is what it's become," stated Richard Blech, Chief Executive Officer at Secure Channels, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Consumers increasingly expect their electronic "things" to be connected to smart phones, tablets and the Internet. When that thing happens to be a medical device, the risks and benefits of connectivity must be carefully weighed. Once the decision is made that connecting the device is beneficial, medical device manufacturers must design their products to maintain patient safety and prevent compromised personal health information in the face of cybersecurity threats. In his session at @ThingsExpo...
In his session at 20th Cloud Expo, Mike Johnston, an infrastructure engineer at Supergiant.io, discussed how to use Kubernetes to set up a SaaS infrastructure for your business. Mike Johnston is an infrastructure engineer at Supergiant.io with over 12 years of experience designing, deploying, and maintaining server and workstation infrastructure at all scales. He has experience with brick and mortar data centers as well as cloud providers like Digital Ocean, Amazon Web Services, and Rackspace. H...
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
SYS-CON Events announced today that Grape Up will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Grape Up is a software company specializing in cloud native application development and professional services related to Cloud Foundry PaaS. With five expert teams that operate in various sectors of the market across the U.S. and Europe, Grape Up works with a variety of customers from emergi...
DevOps is under attack because developers don’t want to mess with infrastructure. They will happily own their code into production, but want to use platforms instead of raw automation. That’s changing the landscape that we understand as DevOps with both architecture concepts (CloudNative) and process redefinition (SRE). Rob Hirschfeld’s recent work in Kubernetes operations has led to the conclusion that containers and related platforms have changed the way we should be thinking about DevOps and...
SYS-CON Events announced today that SkyScale will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. SkyScale is a world-class provider of cloud-based, ultra-fast multi-GPU hardware platforms for lease to customers desiring the fastest performance available as a service anywhere in the world. SkyScale builds, configures, and manages dedicated systems strategically located in maximum-security...
Detecting internal user threats in the Big Data eco-system is challenging and cumbersome. Many organizations monitor internal usage of the Big Data eco-system using a set of alerts. This is not a scalable process given the increase in the number of alerts with the accelerating growth in data volume and user base. Organizations are increasingly leveraging machine learning to monitor only those data elements that are sensitive and critical, autonomously establish monitoring policies, and to detect...
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.
The question before companies today is not whether to become intelligent, it’s a question of how and how fast. The key is to adopt and deploy an intelligent application strategy while simultaneously preparing to scale that intelligence. In her session at 21st Cloud Expo, Sangeeta Chakraborty, Chief Customer Officer at Ayasdi, will provide a tactical framework to become a truly intelligent enterprise, including how to identify the right applications for AI, how to build a Center of Excellence to...
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution and join Akvelon expert and IoT industry leader, Sergey Grebnov, in his session at @ThingsExpo, for an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
Because IoT devices are deployed in mission-critical environments more than ever before, it’s increasingly imperative they be truly smart. IoT sensors simply stockpiling data isn’t useful. IoT must be artificially and naturally intelligent in order to provide more value In his session at @ThingsExpo, John Crupi, Vice President and Engineering System Architect at Greenwave Systems, will discuss how IoT artificial intelligence (AI) can be carried out via edge analytics and machine learning techn...
FinTechs use the cloud to operate at the speed and scale of digital financial activity, but are often hindered by the complexity of managing security and compliance in the cloud. In his session at 20th Cloud Expo, Sesh Murthy, co-founder and CTO of Cloud Raxak, showed how proactive and automated cloud security enables FinTechs to leverage the cloud to achieve their business goals. Through business-driven cloud security, FinTechs can speed time-to-market, diminish risk and costs, maintain continu...
With tough new regulations coming to Europe on data privacy in May 2018, Calligo will explain why in reality the effect is global and transforms how you consider critical data. EU GDPR fundamentally rewrites the rules for cloud, Big Data and IoT. In his session at 21st Cloud Expo, Adam Ryan, Vice President and General Manager EMEA at Calligo, will examine the regulations and provide insight on how it affects technology, challenges the established rules and will usher in new levels of diligence a...
Existing Big Data solutions are mainly focused on the discovery and analysis of data. The solutions are scalable and highly available but tedious when swapping in and swapping out occurs in disarray and thrashing takes place. The resolution for thrashing through machine learning algorithms and support nomenclature is through simple techniques. Organizations that have been collecting large customer data are increasingly seeing the need to use the data for swapping in and out and thrashing occurs ...