Welcome!

News Feed Item

Frost & Sullivan: Global Voice Group's Governance Technologies Aid Regulators of Different Countries to Monitor their Telecommunications Industry

Network operators can be independently audited, while technical and financial performance is monitored in real time

CAPE TOWN, South Africa, Feb. 24, 2014 /PRNewswire/ -- Based on its recent research on the telecommunications management and supervision technology market, Frost & Sullivan presents Global Voice Group with the 2014 Sub-Saharan Africa Frost & Sullivan Award for Technology Innovation. Global Voice Group has developed unique telecommunications management and supervision technologies specifically aimed at the end-user groups of telecommunications and revenue regulatory authorities. Using these technologies, regulatory authorities are able to collect independent market data, thus reducing their dependence on the self-declarations of the network operators.

Regulators usually generate income by levying a percentage of the network operators' revenue as a contribution or tax. However, they do so based on the operators' self-declarations. Global Voice Group's solutions enable the regulator to monitor and audit the operators' performance in real time, and thus to detect discrepancies in information.

"Acknowledging that each country and its telecommunications regulatory authority has different needs, the company develops and designs customised technology to suit the specific regulatory requirements of each country," said Frost & Sullivan Industry Analyst Naila Govan-Vassen.

"In addition to developing software, Global Voice Group also provides customers with industry-standard hardware and telecoms equipment to implement its service offerings."

Global Voice Group's innovative technologies have been implemented in many countries in Africa, including Tanzania, Rwanda, Liberia, Togo, Senegal, Congo-Brazzaville, Guinea, Ghana, and the Central African Republic. One of the key technologies developed for the African continent is the Interconnection Management System (IMS™), which allows for the collection, management, transmission, centralisation and processing of data from the operators' networks (mobile, fixed and IP) within a country.

The group also offers billing applications that enable the regulator to create accurate invoices based on comprehensive signalling data collected at the source, as well as a fraud management system that helps to efficiently monitor and capture bypass fraud. Additionally, its Quality of Service monitoring system allows regulators to monitor key quality of service indicators in real time through web interfaces.

In line with the growing popularity of m-commerce, Global Voice Group developed a solution to monitor the m-banking sector and detect different types of fraud, as well as potential cross-border irregularities. Similarly, noting that value added tax (VAT) collection is a key income generator for the continent, Global Voice Group developed an electronic fiscal solution (EFS) that facilitates quick and easy VAT collection.

The key to Global Voice Group services' functionality is its build, operate and transfer (BOT) business model, whereby the company makes its technology available to regulatory authorities and governments without the latter having to make any upfront payment. Importantly, all its services comply with International Telecommunication Union (ITU) standards.

It is important to note that Global Voice Group's customer base is exclusively composed of telecommunications regulatory authorities and government agencies. However, the overall impact on customer value is significant, as the extra revenue generated for the State can be used to improve quality of service and to reach underserved areas.

"Overall, Global Voice Group's solutions and tools enable both the operators and the regulatory authorities to optimise the revenues from the telecommunications industry," noted Govan-Vassen. "They guarantee transparency and efficiency in international gateway monitoring, reduce fraud on international calls and control network quality and integrity."

Each year, Frost & Sullivan presents this award to the company that has demonstrated uniqueness in developing and leveraging new technologies, which significantly impacts both the functionality and the customer value of the new products and applications. The award lauds the high R&D spending towards innovation, its relevance to the industry and the positive impact on brand perception.

Frost & Sullivan's Best Practices Awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research in order to identify best practices in the industry.

About Global Voice Group

Founded in 1998, GVG develops and implements governance technologies that were specifically designed with telecoms regulators and tax authorities in mind. Its advanced traffic, fraud and quality of service management systems are successfully used in several countries, such as Congo-Brazzaville, Guinea-Conakry, Ghana, Senegal, Rwanda, Tanzania, Liberia, the Central African Republic and Togo, among others.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants.

Our "Growth Partnership" supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

  • The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation, including: research, analysis, strategy, vision, innovation and implementation.
  • The Partnership Infrastructure is entirely unique, as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360-degree research, comprehensive industry coverage, career best practices, as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

Contact Us:     Start the discussion

Join Us:           Join our community

Subscribe:       Newsletter on "the next big thing"

Register:        Gain access to visionary innovation

Contact:

Samantha James
Corporate Communications – Africa
P: +27 21 680 3574
F: +27 21 680 3296
E: [email protected] 
T: @FrostSullivanSA

SOURCE Frost & Sullivan

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, will discuss the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports. The session will include a working demo and a technical d...
SYS-CON Events announced today that Pulzze Systems will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems, Inc. provides infrastructure products for the Internet of Things to enable any connected device and system to carry out matched operations without programming. For more information, visit http://www.pulzzesystems.com.
SYS-CON Events announced today the Enterprise IoT Bootcamp, being held November 1-2, 2016, in conjunction with 19th Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA. Combined with real-world scenarios and use cases, the Enterprise IoT Bootcamp is not just based on presentations but with hands-on demos and detailed walkthroughs. We will introduce you to a variety of real world use cases prototyped using Arduino, Raspberry Pi, BeagleBone, Spark, and Intel Edison. Y...
Most of us already know that adopting new cloud applications can boost a business’s productivity by enabling organizations to be more agile and ready to change course in our fast-moving and connected digital world. But the rapid adoption of cloud apps and services also brings with it profound security threats, including visibility and control challenges that aren’t present in traditional on-premises environments. At the same time, the cloud – because of its interconnected, flexible and adaptable...
Technology vendors and analysts are eager to paint a rosy picture of how wonderful IoT is and why your deployment will be great with the use of their products and services. While it is easy to showcase successful IoT solutions, identifying IoT systems that missed the mark or failed can often provide more in the way of key lessons learned. In his session at @ThingsExpo, Peter Vanderminden, Principal Industry Analyst for IoT & Digital Supply Chain to Flatiron Strategies, will focus on how IoT de...
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
SYS-CON Events announced today that China Unicom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE F...
SYS-CON Events announced today that Roundee / LinearHub will exhibit at the WebRTC Summit at @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LinearHub provides Roundee Service, a smart platform for enterprise video conferencing with enhanced features such as automatic recording and transcription service. Slack users can integrate Roundee to their team via Slack’s App Directory, and '/roundee' command lets your video conference ...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
Without a clear strategy for cost control and an architecture designed with cloud services in mind, costs and operational performance can quickly get out of control. To avoid multiple architectural redesigns requires extensive thought and planning. Boundary (now part of BMC) launched a new public-facing multi-tenant high resolution monitoring service on Amazon AWS two years ago, facing challenges and learning best practices in the early days of the new service. In his session at 19th Cloud Exp...
I'm a lonely sensor. I spend all day telling the world how I'm feeling, but none of the other sensors seem to care. I want to be connected. I want to build relationships with other sensors to be more useful for my human. I want my human to understand that when my friends next door are too hot for a while, I'll soon be flaming. And when all my friends go outside without me, I may be left behind. Don't just log my data; use the relationship graph. In his session at @ThingsExpo, Ryan Boyd, Engi...
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...