Welcome!

News Feed Item

PatientCalls' Medical Answering Service Expands on HIPAA Compliant ePHI Transmission Alternatives to Include PatientNOTE, Gmail and Outlook 365.

KING OF PRUSSIA, Pa., Feb. 24, 2014 /PRNewswire/ -- PatientCalls Implements Additional HIPAA Compliant Software Solutions to Secure PHI during SMS and Email transmissions.

PatientCalls, a trusted HIPAA Compliant Business Associate and leader among medical answering services, recently expanded on its alternative offerings of  Secure SMS and Email Solutions to Covered Entities by developing and deploying PatientNOTE, an encrypted and password protected SMS solution for mobile devices, and which by integrating with Google's Gmail and Microsoft's Office 365 to transmit PHI encapsulated within encrypted and password protected PDFs.

Vince McGlone, PatientCalls' Director and HIPAA Compliancy Officer explains, "HIPAA compliancy cannot be taken lightly when considering medical answering services like us electronically store and transmit patient information (ePHI) all day, every day. Risk exposure is significant, with at least 60% of PHI breaches occurring under the Business Associate's watch and more than half of these breaches  attributed booked to the loss or theft of storage devices as disclosed by HHS. Knowing these statistics and acknowledging smart phones are practically mandatory within the workplace made it imperative for us to act responsibly and expand on our alternative HIPAA compliant solutions to protect ourselves, our clients and their patients."

When asked why PatientCalls developed their PatientNOTE secure solution, and offered PatientNOTE the product for free, and while offering integration with Google and Microsoft products, McGlone continued, "Creating our own secure SMS solution allows PatientCalls complete control in making sure patient information (PHI) is never stored permanently on any storage device, including smart phones and tablets. We understand that our medical and healthcare clients get beat up every day with other rising industry costs so we wanted to help stabilize monthly expenses, reduce our collective risk, and separate PatientCalls from our competition." In speaking about the competition, McGlone added, "the medical answering service space is fairly specialized, so offering the ability to seamlessly integrate with globally popular and HIPAA compliant solutions like Google's Gmail and or Microsoft's Lync and Office 365 allowed us to broaden our technical, logistical, and serviceable footprint. We are now capable of simultaneously supporting thousands of Covered Entities within the medical and healthcare industries. And our growth based upon referrals alone confirms that we moved in the right direction."

McGlone concluded with, "In the end, there are many business professionals looking for HIPAA guidance although they won't necessarily admit it, and we just want to help by providing common sense solutions which are readily and easily available."

About PatientCalls
PatientCalls' resourcefulness in offering the most widely available secure SMS / Email transmission alternatives of all HIPAA compliant medical answering service providers originates comes from its experience in supporting its own proprietary answering service platform and from employing full-time development staff that support the unique capability of effectively integrating into any 3rd party solution's API and efficiently implementing SSL/TLS connectivity.

For more information, please visit www.PatientCalls.com
Press Contact: Michele Hodges, 866.333.7922, email [email protected]

SOURCE PatientCalls

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
SYS-CON Events announced today that MangoApps will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device.
“We're a global managed hosting provider. Our core customer set is a U.S.-based customer that is looking to go global,” explained Adam Rogers, Managing Director at ANEXIA, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
DevOps at Cloud Expo – being held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Am...
Basho Technologies has announced the latest release of Basho Riak TS, version 1.3. Riak TS is an enterprise-grade NoSQL database optimized for Internet of Things (IoT). The open source version enables developers to download the software for free and use it in production as well as make contributions to the code and develop applications around Riak TS. Enhancements to Riak TS make it quick, easy and cost-effective to spin up an instance to test new ideas and build IoT applications. In addition to...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
"This week we're really focusing on scalability, asset preservation and how do you back up to the cloud and in the cloud with object storage, which is really a new way of attacking dealing with your file, your blocked data, where you put it and how you access it," stated Jeff Greenwald, Senior Director of Market Development at HGST, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
"We've discovered that after shows 80% if leads that people get, 80% of the conversations end up on the show floor, meaning people forget about it, people forget who they talk to, people forget that there are actual business opportunities to be had here so we try to help out and keep the conversations going," explained Jeff Mesnik, Founder and President of ContentMX, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...
“Being the one true cloud-agnostic and storage-agnostic software solution, more and more customers are coming to Commvault and saying ' What do you recommend? What's your best practice for implementing cloud?” explained Randy De Meno, Chief Technologist at Commvault, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
"We're bringing out a new application monitoring system to the DevOps space. It manages large enterprise applications that are distributed throughout a node in many enterprises and we manage them as one collective," explained Kevin Barnes, President of eCube Systems, in this SYS-CON.tv interview at DevOps at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
“delaPlex Software provides software outsourcing services. We have a hybrid model where we have onshore developers and project managers that we can place anywhere in the U.S. or in Europe,” explained Manish Sachdeva, CEO at delaPlex Software, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
"When you think about the data center today, there's constant evolution, The evolution of the data center and the needs of the consumer of technology change, and they change constantly," stated Matt Kalmenson, VP of Sales, Service and Cloud Providers at Veeam Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
From wearable activity trackers to fantasy e-sports, data and technology are transforming the way athletes train for the game and fans engage with their teams. In his session at @ThingsExpo, will present key data findings from leading sports organizations San Francisco 49ers, Orlando Magic NBA team. By utilizing data analytics these sports orgs have recognized new revenue streams, doubled its fan base and streamlined costs at its stadiums. John Paul is the CEO and Founder of VenueNext. Prior ...
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effi...