|By PR Newswire||
|February 26, 2014 08:44 AM EST||
DANVERS, Mass. and ORLANDO, Fla., Feb. 26, 2014 /PRNewswire/ -- At HIMSS14 Annual Conference and Exhibition this week, Eliza Corporation ("Eliza"), the pioneer and recognized leader in Health Engagement Management, announced the "Eliza for Medicaid" member management solution suite that addresses key clinical and operational measures for Medicaid populations.
Demonstrating the power of Eliza for Medicaid, one of the nation's leading Medicaid Managed Care Organizations ("MCO") struggled with high levels of member attrition. The MCO turned to Eliza for strategic analysis and solutions. Eliza's engagement analysis uncovered that over 30 percent of the MCO's members let coverage lapse -- simply because they failed to complete the required recertification process. The administrative oversight left eligible members without healthcare coverage and threatened the MCO's productivity, costs and revenue goals. In order for the Medicaid MCO to improve its position, it needed to find a solution to reduce attrition by improving recertification rates. During a pilot period with the MCO, Eliza for Medicaid delivered:
- 5% lift in recertification rates vs. a control group
- $2.4 million in saved revenue
- $1.35 million reduction in related re-enrollment expenses
- 10:1 return on investment ("ROI")
"Consistent engagement of Medicaid populations is a perpetual challenge for health plans, since Medicaid members are notoriously difficult to reach. In addition, Medicaid members have increased likelihood of chronic conditions. In fact, an estimated 45 percent of Medicaid beneficiaries with disabilities are diagnosed with three or more chronic conditions. With the changes that health reform has brought to Medicaid – including the potential for millions of additional people eligible for services – Medicaid population engagement challenges have escalated," said John Shagoury, President and CEO of Eliza Corporation. "Given the significant business and financial consequences that are compounded by Medicaid population realities, we remain intensely focused on helping our customers renew and retain members, close gaps in care, hit key thresholds, and safeguard associated health and financial outcomes."
Active Monitoring and Microtargeting Identify and Close Gaps
Based on the award-winning Eliza Star Year in the Life solution, the Medicaid solution applies Eliza's unique health data assets to help customers develop and implement strategic multimodal communication programs that:
- Increase health literacy among hard-to-reach, underserved populations in a range of languages
- Close clinical gaps in care for chronically ill patients
- Promote primary care physician ("PCP") relationships to limit Emergency Room visits and increase preventative care utilization
- Improve the recertification process
- Gather insights (e.g., language preference, text, email) for future communications
- Connect people with supportive resources
Leveraging Eliza's Active Monitoring and Micro-targeting tools to offer even greater quantifiable value to customers, Eliza for Medicaid combines Healthcare Effectiveness Data and Information Set ("HEDIS") with Eliza member-level interaction data to track progress and provide monthly visualizations that 'actively' identify gaps in care. Active Monitoring also adds a data layer -- derived by an Eliza proprietary algorithm -- to identify members that would benefit most from Micro-targeted outreach to close remaining gaps in care and to meet goals.
About Eliza Corporation
Eliza Corporation ("Eliza") is devoted to making people happier, healthier, and more productive. The pioneer and recognized leader in Health Engagement Management, Eliza draws from more than a billion interactions with people about their health, and blends business intelligence, technology, and communication expertise to improve care experiences, reduce costs and advance population health. Each program is powered by Eliza's engagement-based analytics and population segmentation, and delivered via our patented speech recognition technology, rich web and multi-modal delivery platform (including automated calls, emails, text messages, mail, social and mobile interactions). These programs consistently yield the best outcomes in the industry in terms of increased engagement, health and wellness measures, and sustainable ROI. Eliza was founded in 1998 and is headquartered in Danvers, Massachusetts. For more information, please visit www.elizacorp.com.
All product and company names herein may be trademarks of their registered owners.
SOURCE Eliza Corporation
Ask someone to architect an Internet of Things (IoT) solution and you are guaranteed to see a reference to the cloud. This would lead you to believe that IoT requires the cloud to exist. However, there are many IoT use cases where the cloud is not feasible or desirable. In his session at @ThingsExpo, Dave McCarthy, Director of Products at Bsquare Corporation, will discuss the strategies that exist to extend intelligence directly to IoT devices and sensors, freeing them from the constraints of ...
Oct. 1, 2016 11:45 AM EDT Reads: 2,791
Technology vendors and analysts are eager to paint a rosy picture of how wonderful IoT is and why your deployment will be great with the use of their products and services. While it is easy to showcase successful IoT solutions, identifying IoT systems that missed the mark or failed can often provide more in the way of key lessons learned. In his session at @ThingsExpo, Peter Vanderminden, Principal Industry Analyst for IoT & Digital Supply Chain to Flatiron Strategies, will focus on how IoT de...
Oct. 1, 2016 11:30 AM EDT Reads: 1,322
Complete Internet of Things (IoT) embedded device security is not just about the device but involves the entire product’s identity, data and control integrity, and services traversing the cloud. A device can no longer be looked at as an island; it is a part of a system. In fact, given the cross-domain interactions enabled by IoT it could be a part of many systems. Also, depending on where the device is deployed, for example, in the office building versus a factory floor or oil field, security ha...
Oct. 1, 2016 11:15 AM EDT Reads: 871
24Notion is full-service global creative digital marketing, technology and lifestyle agency that combines strategic ideas with customized tactical execution. With a broad understand of the art of traditional marketing, new media, communications and social influence, 24Notion uniquely understands how to connect your brand strategy with the right consumer. 24Notion ranked #12 on Corporate Social Responsibility - Book of List.
Oct. 1, 2016 10:45 AM EDT Reads: 605
Businesses are struggling to manage the information flow and interactions between all of these new devices and things jumping on their network, and the apps and IT systems they control. The data businesses gather is only helpful if they can do something with it. In his session at @ThingsExpo, Chris Witeck, Principal Technology Strategist at Citrix, will discuss how different the impact of IoT will be for large businesses, expanding how IoT will allow large organizations to make their legacy ap...
Oct. 1, 2016 10:30 AM EDT Reads: 710
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
Oct. 1, 2016 10:30 AM EDT Reads: 1,724
What does it look like when you have access to cloud infrastructure and platform under the same roof? Let’s talk about the different layers of Technology as a Service: who cares, what runs where, and how does it all fit together. In his session at 18th Cloud Expo, Phil Jackson, Lead Technology Evangelist at SoftLayer, an IBM company, spoke about the picture being painted by IBM Cloud and how the tools being crafted can help fill the gaps in your IT infrastructure.
Oct. 1, 2016 10:00 AM EDT Reads: 3,198
SYS-CON Events announced today that Niagara Networks will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Niagara Networks offers the highest port-density systems, and the most complete Next-Generation Network Visibility systems including Network Packet Brokers, Bypass Switches, and Network TAPs.
Oct. 1, 2016 10:00 AM EDT Reads: 606
DevOps at Cloud Expo – being held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Am...
Oct. 1, 2016 10:00 AM EDT Reads: 4,672
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
Oct. 1, 2016 10:00 AM EDT Reads: 519
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
Oct. 1, 2016 10:00 AM EDT Reads: 3,321
SYS-CON Events announced today that Interface Masters Technologies, a leader in Network Visibility and Uptime Solutions, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Interface Masters Technologies is a leading vendor in the network monitoring and high speed networking markets. Based in the heart of Silicon Valley, Interface Masters' expertise lies in Gigabit, 10 Gigabit and 40 Gigabit Eth...
Oct. 1, 2016 09:45 AM EDT Reads: 2,769
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lea...
Oct. 1, 2016 09:45 AM EDT Reads: 835
In his session at @ThingsExpo, Kausik Sridharabalan, founder and CTO of Pulzze Systems, Inc., will focus on key challenges in building an Internet of Things solution infrastructure. He will shed light on efficient ways of defining interactions within IoT solutions, leading to cost and time reduction. He will also introduce ways to handle data and how one can develop IoT solutions that are lean, flexible and configurable, thus making IoT infrastructure agile and scalable.
Oct. 1, 2016 09:15 AM EDT Reads: 1,677