Welcome!

News Feed Item

New Technologies Prompt Many Organizations to Re-examine Approach to Communications, CompTIA Research Finds

Emergence of cloud, mobility solutions opens doors to new tools

DOWNERS GROVE, Ill., Feb. 26, 2014 /PRNewswire-USNewswire/ --The rapid acceleration of modern technology – with cloud computing and mobility at the forefront – is prompting many organizations to re-examine their approach to communications, according to research from CompTIA, the non-profit association for the information technology (IT) industry.

(Logo: http://photos.prnewswire.com/prnh/20130107/DC38135LOGO)

Data from the CompTIA study Trends in Workflow Automation and Communications shows that there is clear momentum towards considering cloud computing systems for real-time systems, such as voice and video.

"This is a definite change from early cloud adopters, who mostly shied away from these areas," said Seth Robinson, director, technology analysis, CompTIA. "Today, both virtualization and networking technology have improved to the point where it's feasible to conduct real-time communications over virtual or cloud systems."

The connection between mobility and communications in present, too, though somewhat surprisingly, in a less proactive approach for some companies. The majority of firms claims to be taking a proactive approach to mobility, but less than half are tying mobility decisions to a comprehensive communications strategy,

"If mobility is handled separately from communications, there's a much greater chance of extra work to integrate tools, as well as lower productivity from having multiple options and data silos," Robinson said. "Companies should ensure that mobility plans are in line with overall communications goals."

Among the 500 firms surveyed by CompTIA, top priorities for overall communications strategy include:

  • Reduce costs (61 percent of companies)
  • Improvement engagement with customers (59 percent)
  • Improve employee productivity (57 percent)
  • Improve collaboration ability (49 percent)
  • Improve business metrics (48 percent)

A challenge faced by a majority of organizations is relatively low usage of existing communications tools.

The good news is that low utilization is not a technical issue. For the most part, the communications tools that companies have invested in work as advertised.

The main reason for low utilization centers on the users of the tools; specifically, individual behaviors and preferences.

"Because workers are more accustomed to certain forms of communication, either in their professional or private lives, they may default to those tools even if other, more powerful and efficient options are available," said Seth Robinson, director, technology analysis, CompTIA.

The Trends in Workflow Automation and Communications study was conducted in two parts: an October 2013 online survey of 500 IT and business professionals in the United State involved in IT decision making; and a separate survey of 500 U.S. IT firms. This study is the latest example of how CompTIA re-invests resources into the IT channel to help IT businesses expand and grow. The full report is available at no cost to CompTIA members. Visit www.comptia.org or contact research@comptia.org for details.

CompTIA is the voice of the world's information technology (IT) industry. Visit http://www.comptia.org/home.aspx, http://www.facebook.com/CompTIA and https://twitter.com/comptia to learn more.

SOURCE CompTIA

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
With the proliferation of both SQL and NoSQL databases, organizations can now target specific fit-for-purpose database tools for their different application needs regarding scalability, ease of use, ACID support, etc. Platform as a Service offerings make this even easier now, enabling developers to roll out their own database infrastructure in minutes with minimal management overhead. However, this same amount of flexibility also comes with the challenges of picking the right tool, on the right ...
“We're a global managed hosting provider. Our core customer set is a U.S.-based customer that is looking to go global,” explained Adam Rogers, Managing Director at ANEXIA, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
In today's uber-connected, consumer-centric, cloud-enabled, insights-driven, multi-device, global world, the focus of solutions has shifted from the product that is sold to the person who is buying the product or service. Enterprises have rebranded their business around the consumers of their products. The buyer is the person and the focus is not on the offering. The person is connected through multiple devices, wearables, at home, on the road, and in multiple locations, sometimes simultaneously...
Security, data privacy, reliability and regulatory compliance are critical factors when evaluating whether to move business applications from in-house client hosted environments to a cloud platform. In her session at 18th Cloud Expo, Vandana Viswanathan, Associate Director at Cognizant, In this session, will provide an orientation to the five stages required to implement a cloud hosted solution validation strategy.
"We host and fully manage cloud data services, whether we store, the data, move the data, or run analytics on the data," stated Kamal Shannak, Senior Development Manager, Cloud Data Services, IBM, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
China Unicom exhibit at the 19th International Cloud Expo, which took place at the Santa Clara Convention Center in Santa Clara, CA, in November 2016. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE FDD, TD-LTE), fixed-line broadband, ICT, data communica...
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...
Zerto exhibited at SYS-CON's 18th International Cloud Expo®, which took place at the Javits Center in New York City, NY, in June 2016. Zerto is committed to keeping enterprise and cloud IT running 24/7 by providing innovative, simple, reliable and scalable business continuity software solutions. Through the Zerto Cloud Continuity Platform™, organizations can seamlessly move and protect virtualized workloads between public, private and hybrid clouds. The company’s flagship product, Zerto Virtual...
As businesses adopt functionalities in cloud computing, it’s imperative that IT operations consistently ensure cloud systems work correctly – all of the time, and to their best capabilities. In his session at @BigDataExpo, Bernd Harzog, CEO and founder of OpsDataStore, will present an industry answer to the common question, “Are you running IT operations as efficiently and as cost effectively as you need to?” He will expound on the industry issues he frequently came up against as an analyst, and...
WebRTC is about the data channel as much as about video and audio conferencing. However, basically all commercial WebRTC applications have been built with a focus on audio and video. The handling of “data” has been limited to text chat and file download – all other data sharing seems to end with screensharing. What is holding back a more intensive use of peer-to-peer data? In her session at @ThingsExpo, Dr Silvia Pfeiffer, WebRTC Applications Team Lead at National ICT Australia, looked at differ...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
IoT offers a value of almost $4 trillion to the manufacturing industry through platforms that can improve margins, optimize operations & drive high performance work teams. By using IoT technologies as a foundation, manufacturing customers are integrating worker safety with manufacturing systems, driving deep collaboration and utilizing analytics to exponentially increased per-unit margins. However, as Benoit Lheureux, the VP for Research at Gartner points out, “IoT project implementers often un...
SYS-CON Events announced today that Technologic Systems Inc., an embedded systems solutions company, will exhibit at SYS-CON's @ThingsExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Technologic Systems is an embedded systems company with headquarters in Fountain Hills, Arizona. They have been in business for 32 years, helping more than 8,000 OEM customers and building over a hundred COTS products that have never been discontinued. Technologic Systems’ pr...
SYS-CON Events announced today that IoT Now has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.
SYS-CON Events announced today that WineSOFT will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Based in Seoul and Irvine, WineSOFT is an innovative software house focusing on internet infrastructure solutions. The venture started as a bootstrap start-up in 2010 by focusing on making the internet faster and more powerful. WineSOFT’s knowledge is based on the expertise of TCP/IP, VPN, SSL, peer-to-peer, mob...