Click here to close now.




















Welcome!

News Feed Item

SUS Exhibits at CS Week 2014

Smart Utility Systems (SUS), the leading provider of mobile solutions and advisory services to utility and energy companies, will be exhibiting in Booth #225 also known as the Cyber Café at CS Week, May 6 – 9th in San Antonio, Texas as a Gold Sponsor. SUS will be showcasing and providing live demonstrations of its newest version of the industry leading Customer Engagement solution- Smart Customer Mobile (SCM™).

Smart Customer Mobile (SCM™) is the #1 customer mobile and portal platform providing true value to Utilities / Energy companies for their planned and future Smart Grid investments.

Smart Customer Mobile solution provides the following key features and benefits:

  • Real Time Two-Way Communication (Outages / Service Notifications, etc.)
  • Mobile/Portal Bill Pay
  • Demand Response
  • Consumer Service Analytics / BI Reporting
  • DOE Energy Efficiency/Achieves Green Button Initiatives
  • Works with Existing Infrastructures / On Cloud
  • Increases Customer Satisfaction / Big Customer Calls Saving

According to CS Week 2013 interviews, utility customer service executives are looking to engage with their customers by allowing online bill payment, offering educational tips for cost savings and effectively communicating in real-time all while keeping things simple and user-friendly. SCM™ meets all of these needs while working with utilities existing infrastructure making implementation hassle-free. SUS also offers its clients with a secure cloud hosted solution option should that be a client preference. Smart Customer Mobile offers convenience and control to both utilities and their customers providing true value to everyone.

  • Utilities have the ability to control and customize which of the 12 modules they would like to offer their customers through a matching portal site
  • Utilities can conveniently communicate with their customers through two-way communication
  • SCM™ also offers additional control to utilities by helping eliminate printed statements and reducing manual processes
  • The mobile solution provides convenience to customers by allowing them to connect to utilities any time, any place and on any devices
  • Customers have control by being able to track their usage, set goals, make payments and more

The newest features of version 8.1 include but are not limited to:

  • Convenient online payment with the ability to consolidate bills
  • Easy outage reporting with the capability of attaching pictures and videos
  • Accurate & timely usage information with the ability to track usage and set goals
  • Rebate programs and tips to promote energy efficiency and cost savings

SUS is also pleased to announce its inclusion in the Green Button Connect My Data program. The Smart Customer Mobile (SCM™) and Smart Customer Portal (SCP™) platform has been developed to work with customer energy use data downloaded from the San Diego Gas & Electric (SDG&E) Green Button tool. Through a simple registration process, SUS offers San Diego Utility residential customers graphical insight to their energy usage patterns, giving them more visibility into their consumption and the chance to save money. The Green Button Connect program is a perfect fit for SCM applications.

CS Week 2014

CS Week is the premier utility customer service conference for managers and executives at investor owned utilities, cooperatives, municipalities and government entities. The annual convention features CS Week Executive Summit, CS Week Key Account ForumCS Week CollegeCS Week Expanding Excellence Awards, the CS Week Synergy Groups, the 60+ workshops of CS Week Conference, and the largest Exhibit Hall in meter-to-cash and customer service-related Smart Infrastructure.

Smart Utility Systems

Smart Utility Systems is a business solutions company that focuses on the Energy and Utility sector. SUS leverages cutting edge technology to offer its Smart Software Solutions and Consulting & Advisory Services to major Energy & Utilities and support their Smart Grid initiatives. Its flagship solutions include SCM™ - Smart Customer Mobile, SMW™ - Smart Mobile Workforce, SAB™ - Smart Analytics + Big Data and Cyber and Physical Security.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
The 5th International DevOps Summit, co-located with 17th International Cloud Expo – being held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the ...
SYS-CON Events announced today that the "Second Containers & Microservices Expo" will take place November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
Organizations from small to large are increasingly adopting cloud solutions to deliver essential business services at a much lower cost. According to cyber security experts, the frequency and severity of cyber-attacks are on the rise, causing alarm to businesses and customers across a variety of industries. To defend against exploits like these, a company must adopt a comprehensive security defense strategy that is designed for their business. In 2015, organizations such as United Airlines, Sony...
In his session at @ThingsExpo, Lee Williams, a producer of the first smartphones and tablets, will talk about how he is now applying his experience in mobile technology to the design and development of the next generation of Environmental and Sustainability Services at ETwater. He will explain how M2M controllers work through wirelessly connected remote controls; and specifically delve into a retrofit option that reverse-engineers control codes of existing conventional controller systems so the...
DevOps Summit, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development...
Akana has announced the availability of the new Akana Healthcare Solution. The API-driven solution helps healthcare organizations accelerate their transition to being secure, digitally interoperable businesses. It leverages the Health Level Seven International Fast Healthcare Interoperability Resources (HL7 FHIR) standard to enable broader business use of medical data. Akana developed the Healthcare Solution in response to healthcare businesses that want to increase electronic, multi-device acce...
Mobile, social, Big Data, and cloud have fundamentally changed the way we live. “Anytime, anywhere” access to data and information is no longer a luxury; it’s a requirement, in both our personal and professional lives. For IT organizations, this means pressure has never been greater to deliver meaningful services to the business and customers.
In 2014, the market witnessed a massive migration to the cloud as enterprises finally overcame their fears of the cloud’s viability, security, etc. Over the past 18 months, AWS, Google and Microsoft have waged an ongoing battle through a wave of price cuts and new features. For IT executives, sorting through all the noise to make the best cloud investment decisions has become daunting. Enterprises can and are moving away from a "one size fits all" cloud approach. The new competitive field has ...
Advances in technology and ubiquitous connectivity have made the utilization of a dispersed workforce more common. Whether that remote team is located across the street or country, management styles/ approaches will have to be adjusted to accommodate this new dynamic. In his session at 17th Cloud Expo, Sagi Brody, Chief Technology Officer at Webair Internet Development Inc., will focus on the challenges of managing remote teams, providing real-world examples that demonstrate what works and what...
eCube Systems has released NXTmonitor, a full featured application orchestration solution. NXTmonitor, which inherited the code base of NXTminder, has been extended to support multi-discipline processes and will act as a DevOps utility in a heterogeneous enterprise environment. Previously, NXTminder was packaged with NXTera middleware to configure and manage Entera and NXTera RPC servers. “Since we are widening the focus of this solution to DevOps, we felt the need to change the name to NXTmon...
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding bu...
SYS-CON Events announced today that IceWarp will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IceWarp, the leader of cloud and on-premise messaging, delivers secured email, chat, documents, conferencing and collaboration to today's mobile workforce, all in one unified interface
The web app is agile. The REST API is agile. The testing and planning are agile. But alas, data infrastructures certainly are not. Once an application matures, changing the shape or indexing scheme of data often forces at best a top down planning exercise and at worst includes schema changes that force downtime. The time has come for a new approach that fundamentally advances the agility of distributed data infrastructures. Come learn about a new solution to the problems faced by software organ...
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of tech...
Skeuomorphism usually means retaining existing design cues in something new that doesn’t actually need them. However, the concept of skeuomorphism can be thought of as relating more broadly to applying existing patterns to new technologies that, in fact, cry out for new approaches. In his session at DevOps Summit, Gordon Haff, Senior Cloud Strategy Marketing and Evangelism Manager at Red Hat, discussed why containers should be paired with new architectural practices such as microservices rathe...