Click here to close now.




















Welcome!

News Feed Item

SUS Exhibits at CS Week 2014

Smart Utility Systems (SUS), the leading provider of mobile solutions and advisory services to utility and energy companies, will be exhibiting in Booth #225 also known as the Cyber Café at CS Week, May 6 – 9th in San Antonio, Texas as a Gold Sponsor. SUS will be showcasing and providing live demonstrations of its newest version of the industry leading Customer Engagement solution- Smart Customer Mobile (SCM™).

Smart Customer Mobile (SCM™) is the #1 customer mobile and portal platform providing true value to Utilities / Energy companies for their planned and future Smart Grid investments.

Smart Customer Mobile solution provides the following key features and benefits:

  • Real Time Two-Way Communication (Outages / Service Notifications, etc.)
  • Mobile/Portal Bill Pay
  • Demand Response
  • Consumer Service Analytics / BI Reporting
  • DOE Energy Efficiency/Achieves Green Button Initiatives
  • Works with Existing Infrastructures / On Cloud
  • Increases Customer Satisfaction / Big Customer Calls Saving

According to CS Week 2013 interviews, utility customer service executives are looking to engage with their customers by allowing online bill payment, offering educational tips for cost savings and effectively communicating in real-time all while keeping things simple and user-friendly. SCM™ meets all of these needs while working with utilities existing infrastructure making implementation hassle-free. SUS also offers its clients with a secure cloud hosted solution option should that be a client preference. Smart Customer Mobile offers convenience and control to both utilities and their customers providing true value to everyone.

  • Utilities have the ability to control and customize which of the 12 modules they would like to offer their customers through a matching portal site
  • Utilities can conveniently communicate with their customers through two-way communication
  • SCM™ also offers additional control to utilities by helping eliminate printed statements and reducing manual processes
  • The mobile solution provides convenience to customers by allowing them to connect to utilities any time, any place and on any devices
  • Customers have control by being able to track their usage, set goals, make payments and more

The newest features of version 8.1 include but are not limited to:

  • Convenient online payment with the ability to consolidate bills
  • Easy outage reporting with the capability of attaching pictures and videos
  • Accurate & timely usage information with the ability to track usage and set goals
  • Rebate programs and tips to promote energy efficiency and cost savings

SUS is also pleased to announce its inclusion in the Green Button Connect My Data program. The Smart Customer Mobile (SCM™) and Smart Customer Portal (SCP™) platform has been developed to work with customer energy use data downloaded from the San Diego Gas & Electric (SDG&E) Green Button tool. Through a simple registration process, SUS offers San Diego Utility residential customers graphical insight to their energy usage patterns, giving them more visibility into their consumption and the chance to save money. The Green Button Connect program is a perfect fit for SCM applications.

CS Week 2014

CS Week is the premier utility customer service conference for managers and executives at investor owned utilities, cooperatives, municipalities and government entities. The annual convention features CS Week Executive Summit, CS Week Key Account ForumCS Week CollegeCS Week Expanding Excellence Awards, the CS Week Synergy Groups, the 60+ workshops of CS Week Conference, and the largest Exhibit Hall in meter-to-cash and customer service-related Smart Infrastructure.

Smart Utility Systems

Smart Utility Systems is a business solutions company that focuses on the Energy and Utility sector. SUS leverages cutting edge technology to offer its Smart Software Solutions and Consulting & Advisory Services to major Energy & Utilities and support their Smart Grid initiatives. Its flagship solutions include SCM™ - Smart Customer Mobile, SMW™ - Smart Mobile Workforce, SAB™ - Smart Analytics + Big Data and Cyber and Physical Security.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Chuck Piluso presented a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. Prior to Secure Infrastructure and Services, Mr. Piluso founded North American Telecommunication Corporation, a facilities-based Competitive Local Exchange Carrier licensed by the Public Service Commission in 10 states, serving as the company's chairman and president from 1997 to 2000. Between 1990 and 1997, Mr. Piluso served as chairman & founder of International Te...
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society-changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his session at @ThingsExpo, Jason Mondanaro, Director, Product Management at Metanga, discussed how you can plan to cooperate, partner, and form lasting all-star teams to change the world...
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Public Cloud IaaS started its life in the developer and startup communities and has grown rapidly to a $20B+ industry, but it still pales in comparison to how much is spent worldwide on IT: $3.6 trillion. In fact, there are 8.6 million data centers worldwide, the reality is many small and medium sized business have server closets and colocation footprints filled with servers and storage gear. While on-premise environment virtualization may have peaked at 75%, the Public Cloud has lagged in adop...
How do you securely enable access to your applications in AWS without exposing any attack surfaces? The answer is usually very complicated because application environments morph over time in response to growing requirements from your employee base, your partners and your customers. In his session at @DevOpsSummit, Haseeb Budhani, CEO and Co-founder of Soha, shared five common approaches that DevOps teams follow to secure access to applications deployed in AWS, Azure, etc., and the friction an...
SYS-CON Events announced today that MobiDev, a software development company, will exhibit at the 17th International Cloud Expo®, which will take place November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software development company with representative offices in Atlanta (US), Sheffield (UK) and Würzburg (Germany); and development centers in Ukraine. Since 2009 it has grown from a small group of passionate engineers and business managers to a full-scale mobi...
Digital Transformation is the ultimate goal of cloud computing and related initiatives. The phrase is certainly not a precise one, and as subject to hand-waving and distortion as any high-falutin' terminology in the world of information technology. Yet it is an excellent choice of words to describe what enterprise IT—and by extension, organizations in general—should be working to achieve. Digital Transformation means: handling all the data types being found and created in the organizat...
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid cloud model (public + private cloud), is here to stay. IDC estimates that the software-defined networking market will be valued at $3.7 billion by 2016. Security is a key component and benefit of the SDDC, and offers an opportunity to build security 'from the ground up' and weave it into the environment from day one. In his session at 16th Cloud Expo, Reuven Harrison, CTO and Co-Founder of Tufin,...
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists addressed this very serious issue of pro...
Discussions about cloud computing are evolving into discussions about enterprise IT in general. As enterprises increasingly migrate toward their own unique clouds, new issues such as the use of containers and microservices emerge to keep things interesting. In this Power Panel at 16th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the state of cloud computing today, and what enterprise IT professionals need to know about how the latest topics and trends affect t...
Countless business models have spawned from the IaaS industry. Resell Web hosting, blogs, public cloud, and on and on. With the overwhelming amount of tools available to us, it's sometimes easy to overlook that many of them are just new skins of resources we've had for a long time. In his General Session at 16th Cloud Expo, Phil Jackson, Lead Technology Evangelist at SoftLayer, broke down what we've got to work with and discuss the benefits and pitfalls to discover how we can best use them to d...
The essence of cloud computing is that all consumable IT resources are delivered as services. In his session at 15th Cloud Expo, Yung Chou, Technology Evangelist at Microsoft, demonstrated the concepts and implementations of two important cloud computing deliveries: Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). He discussed from business and technical viewpoints what exactly they are, why we care, how they are different and in what ways, and the strategies for IT to tran...
Containers are changing the security landscape for software development and deployment. As with any security solutions, security approaches that work for developers, operations personnel and security professionals is a requirement. In his session at DevOps Summit, Kevin Gilpin, CTO and Co-Founder of Conjur, will discuss various security considerations for container-based infrastructure and related DevOps workflows.
Puppet Labs has announced the next major update to its flagship product: Puppet Enterprise 2015.2. This release includes new features providing DevOps teams with clarity, simplicity and additional management capabilities, including an all-new user interface, an interactive graph for visualizing infrastructure code, a new unified agent and broader infrastructure support.
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.