Welcome!

Blog Feed Post

Innovative Insurance Impressing Customers and Increasing Revenue

There is no denying it— the digital revolution is here to stay. Gone are the days of traditional business transactions burdened by filing cabinets, waiting on signatures, and endless amounts of paperwork. What we see now is a huge shift to a highly efficient digital process that has all but eliminated the need for ink and paper. It might be sunny outside but we have never been more excited about the ever-present cloud that is changing the way we think, act, and do business. 

Digital transformation is changing every facet of the business sector, none more than the insurance, banking, credit unions, and wealth management fields.  Firms in these industries are looking for ways to better serve their clients and to improve the way they go to market.  Creating completely digital transactions is a huge win for client experience and vastly improves current processes that are still dependent on non-digital means such as dealing with paper, faxing, and scanning.

Here we are in 2014 and everyone is looking to digitally transform internal and external systems. It’s amazing when you think about it— just five years ago the “cloud” was nothing but a term used by the weatherman. Fast-forward to today and I would be hard-pressed to find anyone in the business sector not using the cloud, or at the very least familiar with its purpose.

Another reason I strongly believe in keeping business digital is the huge influence it has on customer experience. We have grown accustomed to instant gratification—Internet to move at lightening speed, news to be delivered in almost real-time— and the same is true when conducting business. The Banking and Insurance industries are making a notable drive to initiate mobile processes that are user-friendly and intuitive. And the cherry on top? The move to mobile processing yields lower cost and higher efficiency for both you and the customers you serve.  That’s a win-win no matter what angle you look at it.

Companies are taking huge strides to build systems to communicate with clients in the mobile sphere to help drive the digital transformation. Like any large organization, there is an ever-present focus on improving efficiency, reducing costs, driving revenue, and adopting the digital movement is quickly being added to the top of the list. The bottom line: if you want to compete in this new-age world business world, the digital movement is the vehicle that will take you there.

Despite all the excitement and benefits of transitioning to an entirely digital based platform, there are challenges that must be addressed. Chiefly, the conversion of old to new has proven to be a test. However, the challenge comes in identifying the right path and the right way to ensure customers view this shift as deeply necessary as companies do.

There is no denying the immense impact technology is having on the business sector, and the professional world as a whole. Cloud technology solves problems and drives values, further allowing us to help customers drive improvements in their business. The move fully digital transactions, in combination with DocuSign, has increased efficiency within the Insurance and Banking Community through three main drivers:

­Customer Satisfaction: Digital Transaction Management (DTM) is becoming far more accessible for agents and clients to understand and use. Both parties are finding an increased level of gratification from the shift to digital processes, with nearly 50-point swings in customer satisfaction. People don’t stay with companies where there time is not valued and nothing is respected more than time in this new way of business.

Savings Benefits: Both sectors of savings, hard and operational, are experiencing a heightened level of efficiency in today’s drive to tech-based approaches. Instead of chasing around signature for two weeks, business is opened and closed in one day. Time is freed up to meet with financial advisors or allocated to important tasks that move production forward at a rapid rate, unlike anything we have seen before.

Regulatory Compliance: DTM is heavily regulated. If an audit trail is not present, you are hit with a regulatory compliance fine. Compared with the nearly 12% of paper based transactions void of any traceable audit trail, DTM is far more secure and structured.

The Insurance field has also played its part in influencing the digital industry. We have drastically shaped our direction by working with partners with similar mindsets in the tech world to drive revenue for our clients. DocuSign holds itself to the same standards it holds external companies to and that unified cohesion of thought is what is propelling the digital transformation at its core. By focusing on customer satisfaction and security, we’ve seen enormous growth within these verticals.

I invite you to become a part of the Insurance conversation at DocuSign MOMENTUM 2014, where you will be able to learn more about the way Insurance is shifting in today’s world. I also encourage you to tap into the top 5 blogs and top 10 twitter handles that are sparking conversations within the Insurance field.

Top 5 Blogs:

The Insurance World Blog

Life Insure Blog

Home Insurance Blog

Health Insurance Blog

Florida Insurance Law Blog

 

 Top 10 Twitter Handles:

@insurance_news

@InsHeadlines

@ChubbInsurance

@LloydsofLondon

@RiskInsurance

@InsuranceSite

@InsureCom

@Lex_Ins

@AMBestCo

@TheCIAB

If you haven’t signed up for DocuSign MOMENTUM 2014, there’s still time! Hurry and secure you’re spot by registering here!

We look forward to seeing you in San Francisco!

 

Blog Category: 
Blog Image: 
Blog Banner Image: 
Blog Tags: 

Read the original blog entry...

More Stories By An Bui

Social Media Professional with substantial experience identifying, characterizing and connecting online communities and authors. Strong orientation on actionable recommendations that provide mutually beneficial value for communities and organizations for stakeholders.

Currently, I serve as the social media manager for DocuSign, Inc., the market leader and global standard for electronic signature. DocuSign provides the world’s largest and fastest growing electronic signature platform, empowering businesses to complete transactions online quickly and securely while improving compliance and dramatically reducing costs.

DocuSign is the only cloud computing-based electronic signature platform that entirely replaces slow, expensive paper transactions with a fast, efficient and completely digital solution. Accessible from any Internet-connected device, DocuSign supports virtually any document and form type in simple and complex workflows, and provides broad user authentication options, data collection, secure document/data storage and retrieval, as well as real-time negotiation and collaboration tools.

Latest Stories
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
One of the biggest challenges with adopting a DevOps mentality is: new applications are easily adapted to cloud-native, microservice-based, or containerized architectures - they can be built for them - but old applications need complex refactoring. On the other hand, these new technologies can require relearning or adapting new, oftentimes more complex, methodologies and tools to be ready for production. In his general session at @DevOpsSummit at 20th Cloud Expo, Chris Brown, Solutions Marketi...
In the world of DevOps there are ‘known good practices’ – aka ‘patterns’ – and ‘known bad practices’ – aka ‘anti-patterns.' Many of these patterns and anti-patterns have been developed from real world experience, especially by the early adopters of DevOps theory; but many are more feasible in theory than in practice, especially for more recent entrants to the DevOps scene. In this power panel at @DevOpsSummit at 18th Cloud Expo, moderated by DevOps Conference Chair Andi Mann, panelists discussed...
Elon Musk is among the notable industry figures who worries about the power of AI to destroy rather than help society. Mark Zuckerberg, on the other hand, embraces all that is going on. AI is most powerful when deployed across the vast networks being built for Internets of Things in the manufacturing, transportation and logistics, retail, healthcare, government and other sectors. Is AI transforming IoT for the good or the bad? Do we need to worry about its potential destructive power? Or will we...
Cloud-based disaster recovery is critical to any production environment and is a high priority for many enterprise organizations today. Nearly 40% of organizations have had to execute their BCDR plan due to a service disruption in the past two years. Zerto on IBM Cloud offer VMware and Microsoft customers simple, automated recovery of on-premise VMware and Microsoft workloads to IBM Cloud data centers.
Many organizations adopt DevOps to reduce cycle times and deliver software faster; some take on DevOps to drive higher quality and better end-user experience; others look to DevOps for a clearer line-of-sight to customers to drive better business impacts. In truth, these three foundations go together. In this power panel at @DevOpsSummit 21st Cloud Expo, moderated by DevOps Conference Co-Chair Andi Mann, industry experts will discuss how leading organizations build application success from all...
SYS-CON Events announced today that Daiya Industry will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Daiya Industry specializes in orthotic support systems and assistive devices with pneumatic artificial muscles in order to contribute to an extended healthy life expectancy. For more information, please visit https://www.daiyak...
SYS-CON Events announced today that SIGMA Corporation will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. uLaser flow inspection device from the Japanese top share to Global Standard! Then, make the best use of data to flip to next page. For more information, visit http://www.sigma-k.co.jp/en/.
The last two years has seen discussions about cloud computing evolve from the public / private / hybrid split to the reality that most enterprises will be creating a complex, multi-cloud strategy. Companies are wary of committing all of their resources to a single cloud, and instead are choosing to spread the risk – and the benefits – of cloud computing across multiple providers and internal infrastructures, as they follow their business needs. Will this approach be successful? How large is the ...
Your clients expect transactions to never fail, cloud access to be fast and always on, and their data to be protected - no exceptions. Hear about how Secure Service Container (SSC), an IBM-exclusive open technology, enables secure building and hosting of next-generation applications, both cloud and on-premises. SSC protects the full stack from external and insider threats, allows automatic encryption of data in-flight and at-rest, and is tamper-resistant during installation and runtime – with no...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
SYS-CON Events announced today that B2Cloud will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. B2Cloud specializes in IoT devices for preventive and predictive maintenance in any kind of equipment retrieving data like Energy consumption, working time, temperature, humidity, pressure, etc.
SYS-CON Events announced today that Interface Corporation will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Interface Corporation is a company developing, manufacturing and marketing high quality and wide variety of industrial computers and interface modules such as PCIs and PCI express. For more information, visit http://www.i...
SYS-CON Events announced today that Massive Networks, that helps your business operate seamlessly with fast, reliable, and secure internet and network solutions, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. As a premier telecommunications provider, Massive Networks is headquartered out of Louisville, Colorado. With years of experience under their belt, their team of...
SYS-CON Events announced today that NetApp has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. NetApp is the data authority for hybrid cloud. NetApp provides a full range of hybrid cloud data services that simplify management of applications and data across cloud and on-premises environments to accelerate digital transformation. Together with their partners, NetApp em...