Welcome!

News Feed Item

Popular Australian Public Company CSG Ltd. Selects Rootstock Cloud ERP

Rootstock Software®, the leader in cloud manufacturing, distribution and supply chain applications, announced that CSG Ltd, headquartered in Brisbane, QLD, Australia, has selected Rootstock software as a key part of CSG’s IT Transformation initiative. CSG is creating a single enterprise technology platform solution for the entire business, based on salesforce1. This new platform will manage CSG sales, service, and supply chain, along with feeds to existing financial systems. CSG’s total IT Transformation initiative will empower the company to provide instantaneous information to hundreds of staff at any level of the organization, from an executive analyzing and monitoring key sales/service metrics to a customer service manager communicating real time with a customer on a service case. Field service technicians will perform scheduled jobs and mobile transactions from dispatch in the field combined with materials and services provided at the customer’s site.

“This is yet another example of Cloud ERP moving up market and supporting the ERP initiatives of larger corporations,” emphasizes Patrick Garrehy, CEO and founder of Rootstock. “When fully implemented, there will be hundreds of users working with the Rootstock software. Being 100 percent native on Salesforce provides great opportunities to companies such as CSG to embrace a fully functional Cloud ERP that embodies the power and depth of larger on-premise ERPs with the flexibilities that only the Cloud can provide.”

Salesforce1’s Sales and Service Cloud world class applications will be the base of CSG’s customer sales opportunity and customer service case interaction. Field Service, Subscription/Leasing Billing and Commissions are part of the initial phase of the overall IT Transformation initiative, provided by the group of selected Salesforce1 platform applications.

Sales opportunities and Service cases will automatically become Rootstock demand orders for customer order fulfillment. Rootstock planning, inventory and warehouse management will plan and optimize movements of supply chain materials to satisfy replenishment signals from regional branches and field technicians. Rootstock will manage supplier purchase orders for customer and service level demand requirements. Rootstock’s 100 percent native Salesforce1 application will also be a key element of CSG Ltd’s Configure-Price-Quote (CPQ) process, Product Catalogue management and Contract Entitlement compliance.

About Rootstock Software

Rootstock Software® is a proven provider of powerful and nimble manufacturing, distribution and supply chain solutions built and deployed on the Salesforce Platform (the world’s #1 cloud computing platform). The Rootstock solutions enable real-time management of manufacturing, distribution and supply chain operations from front to back, anytime and anywhere. The company’s manufacturing, distribution and supply chain apps integrate “out of the box” with Sales Cloud by salesforce.com and with FinancialForce Accounting. With unparalleled executive experience in manufacturing and distribution software and an established base of installed and implemented cloud customers, Rootstock offers a better and more reliable way to plan and execute required activities, deliver essential information to all parts of the organization and improve timely and informed business decision making. The Rootstock apps also provide the control and visibility required to elevate the total performance of manufacturing, distribution and supply chain operations. Rootstock is available on the AppExchange by salesforce.com, the world’s most popular marketplace for business apps. To learn more, please follow Rootstock on Twitter @RootstockMFG, visit our Facebook page http://www.facebook.com/RootstockSoftware or visit http://www.rootstock.com.

About CSG

CSG is a publicly listed company on the Australian Securities Exchange (ASX: CSV) that provides print and managed services, enterprise solutions and finance across Australia and New Zealand.

In the Australian market place, CSG has established a recognized brand for the supply and service of multi-function devices in the small to medium enterprise sector as well as across state and federal government. In the New Zealand market, CSG owns and operates as the Konica Minolta brand and is one of the largest suppliers of sales and service to the corporate, government and commercial market place.

In New Zealand, CSG Business Solutions is the exclusive distributor of Konica Minolta multi-function devices and printers and provides long-term maintenance service agreements, positioning it as one of the largest participants in this sector in the New Zealand market.

A growing division within CSG is the Enterprise Solutions division. This team provides managed print solutions to tier one and government sectors. The business is supported by a finance business which provides finance solutions to customers.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Your job is mostly boring. Many of the IT operations tasks you perform on a day-to-day basis are repetitive and dull. Utilizing automation can improve your work life, automating away the drudgery and embracing the passion for technology that got you started in the first place. In this presentation, I'll talk about what automation is, and how to approach implementing it in the context of IT Operations. Ned will discuss keys to success in the long term and include practical real-world examples. Ge...
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
"NetApp's vision is how we help organizations manage data - delivering the right data in the right place, in the right time, to the people who need it, and doing it agnostic to what the platform is," explained Josh Atwell, Developer Advocate for NetApp, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...
When building large, cloud-based applications that operate at a high scale, it's important to maintain a high availability and resilience to failures. In order to do that, you must be tolerant of failures, even in light of failures in other areas of your application. "Fly two mistakes high" is an old adage in the radio control airplane hobby. It means, fly high enough so that if you make a mistake, you can continue flying with room to still make mistakes. In his session at 18th Cloud Expo, Le...
Machine learning has taken residence at our cities' cores and now we can finally have "smart cities." Cities are a collection of buildings made to provide the structure and safety necessary for people to function, create and survive. Buildings are a pool of ever-changing performance data from large automated systems such as heating and cooling to the people that live and work within them. Through machine learning, buildings can optimize performance, reduce costs, and improve occupant comfort by ...
"Our strategy is to focus on the hyperscale providers - AWS, Azure, and Google. Over the last year we saw that a lot of developers need to learn how to do their job in the cloud and we see this DevOps movement that we are catering to with our content," stated Alessandro Fasan, Head of Global Sales at Cloud Academy, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Containers and Kubernetes allow for code portability across on-premise VMs, bare metal, or multiple cloud provider environments. Yet, despite this portability promise, developers may include configuration and application definitions that constrain or even eliminate application portability. In this session we'll describe best practices for "configuration as code" in a Kubernetes environment. We will demonstrate how a properly constructed containerized app can be deployed to both Amazon and Azure ...
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
"Cloud computing is certainly changing how people consume storage, how they use it, and what they use it for. It's also making people rethink how they architect their environment," stated Brad Winett, Senior Technologist for DDN Storage, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science" is responsible for guiding the technology strategy within Hitachi Vantara for IoT and Analytics. Bill brings a balanced business-technology approach that focuses on business outcomes to drive data, analytics and technology decisions that underpin an organization's digital transformation strategy.