Welcome!

News Feed Item

PruittHealth Centers Receive 2014 Customer Experience Awards from Pinnacle Quality Insight

NORCROSS, Ga., March 3, 2014 /PRNewswire/ -- PruittHealth is proud to announce that twenty-nine of its health care centers received the Pinnacle Quality Insight 2014 Customer Service Experience Award™. Qualifying for these awards displays a continued dedication to providing best in class healthcare services.

PruittHealth Logo

The following PruittHealth Centers have been recognized:

  • Georgia War Veterans Home
  • Heritage Healthcare at High Point
  • Heritage Healthcare at Taylor Place
  • Heritage Healthcare at The Pines
  • Heritage Healthcare of Farmville
  • Heritage Healthcare of Pickens
  • North Carolina State Veterans Home – Black Mountain
  • North Carolina State Veterans Home – Fayetteville
  • North Carolina State Veterans Home – Kinston
  • North Carolina State Veterans Home – Salisbury
  • Parkwood Development Center
  • The Oaks at Bethany
  • The Oaks at Peake
  • The Oaks at Town Center
  • The Oaks at Whitaker Glen
  • The Oaks of Carrollton
  • UniHealth Post-Acute Care – Barnwell
  • UniHealth Post-Acute Care – Blythewood
  • UniHealth Post-Acute Care – Columbia
  • UniHealth Post-Acute Care – Elkin
  • UniHealth Post-Acute Care – Low Country
  • UniHealth Post-Acute Care – Moncks Corner
  • UniHealth Post-Acute Care – North Augusta
  • UniHealth Post-Acute Care – Oakwood
  • UniHealth Post-Acute Care – Orangeburg
  • UniHealth Post-Acute Care – Rock Hill
  • UniHealth Post-Acute Care – Santa Rosa
  • UniHealth Post-Acute Care – Tanglewood
  • UniHealth Post-Acute Care – Bamberg

Throughout its 44 year history, PruittHealth has always believed that excellent customer service in the cornerstone to a great organization. Since 2012, a select number of skilled nursing and rehabilitation centers within the PruittHealth family of providers began using Pinnacle as part of the organization's ongoing effort to enhance quality and customer satisfaction. Throughout that time, customers and their families participated in monthly telephone interviews that include open-ended questions, as well the opportunity to rate their experience in specific categories. This resulted in five Pinnacle Awards in 2013, and led the organization to expand the use of this powerful measurement tool even further.  

"PruittHealth has always encouraged open communication methods believing that transparency can lead to a superior quality health care setting for our patients," says Neil L. Pruitt, Jr., Chairman and Chief Executive Officer. "We hope that by continuing to utilize Pinnacle we will gain further insight as to exactly what our customers' experiences are like and how we can better serve their needs. We are extremely proud of those centers who have been awarded for their excellent customer service"

Every month, the results of these interviews are gathered and compared in order to gain a better understanding of the customers' requests, and make improvements when necessary.  By qualifying for the Pinnacle Customer Experience Award™, the centers listed have satisfied the rigorous demand of scoring in the top 15% of the nation across a 12-month average.

About Pinnacle Quality Insight

A customer satisfaction measurement firm with over 15 years of experience in long-term healthcare, Pinnacle conducts over 100,000 surveys a year and has worked with over 1,100 clients in 47 states, Canada and Puerto Rico.

About PruittHealth

Since 1969, PruittHealth has been providing high quality health care services throughout the Southeastern United States. The family of providers is well known for its holistic model of care, as well as its proactive performance improvement programs, and its continuous commitment to caring and to quality.  The PruittHealth family owns and operates hundreds of locations, and touches the lives of more than 24,000 patients each day throughout Florida, Georgia, North Carolina, and South Carolina. Care is provided to customers by way of skilled nursing centers, home health and hospice agencies, assisted living and independent living communities. PruittHealth also provides institutional pharmacy and medical supply services, and programs in rehabilitation, nutrition, adult day care, and care management. For more information please visit: www.PruittHealth.com.

Logo - http://photos.prnewswire.com/prnh/20140128/CL54202LOGO

SOURCE PruittHealth

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
DX World EXPO, LLC., a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
"The Striim platform is a full end-to-end streaming integration and analytics platform that is middleware that covers a lot of different use cases," explained Steve Wilkes, Founder and CTO at Striim, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"At the keynote this morning we spoke about the value proposition of Nutanix, of having a DevOps culture and a mindset, and the business outcomes of achieving agility and scale, which everybody here is trying to accomplish," noted Mark Lavi, DevOps Solution Architect at Nutanix, in this SYS-CON.tv interview at @DevOpsSummit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that Calligo, an innovative cloud service provider offering mid-sized companies the highest levels of data privacy and security, has been named "Bronze Sponsor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalised support service from its globally located cloud plat...
SYS-CON Events announced today that Calligo has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo is an innovative cloud service provider offering mid-sized companies the highest levels of data privacy. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalized support service from its globally located cloud platfor...
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution and join Akvelon expert and IoT industry leader, Sergey Grebnov, in his session at @ThingsExpo, for an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big...
"DX encompasses the continuing technology revolution, and is addressing society's most important issues throughout the entire $78 trillion 21st-century global economy," said Roger Strukhoff, Conference Chair. "DX World Expo has organized these issues along 10 tracks with more than 150 of the world's top speakers coming to Istanbul to help change the world."
"With Digital Experience Monitoring what used to be a simple visit to a web page has exploded into app on phones, data from social media feeds, competitive benchmarking - these are all components that are only available because of some type of digital asset," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"Outscale was founded in 2010, is based in France, is a strategic partner to Dassault Systémes and has done quite a bit of work with divisions of Dassault," explained Jackie Funk, Digital Marketing exec at Outscale, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Kubernetes is an open source system for automating deployment, scaling, and management of containerized applications. Kubernetes was originally built by Google, leveraging years of experience with managing container workloads, and is now a Cloud Native Compute Foundation (CNCF) project. Kubernetes has been widely adopted by the community, supported on all major public and private cloud providers, and is gaining rapid adoption in enterprises. However, Kubernetes may seem intimidating and complex ...