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Volaris Selects Navitaire’s New Skies® for Passenger Reservation Services
|By Business Wire
|March 5, 2014 08:01 AM EST
Mexican ultra-low cost airline Volaris (BMV:VOLAR)(NYSE:VLRS) has
converted to Navitaire’s hosted passenger reservations, travel commerce
and revenue accounting services. Terms of the contract were not
Volaris chose Navitaire’s New Skies reservations and Travel Commerce
solutions to drive its ancillary revenue generation goals and enhance
customer service across its network of 46 cities in Mexico and the
United States. The tightly integrated systems provide Volaris with a
flexible platform to uniquely differentiate its services through
tailored up-sell and cross-sell opportunities to help boost
profitability. The Navitaire SkyLedger revenue accounting system allows
the carrier to track, reconcile, and recognize revenue as flights take
off. It will also provide powerful reporting and analytic capabilities
to improve business decisions.
Navitaire, a wholly-owned subsidiary of Accenture (NYSE:ACN), provides
technology and business solutions to the airline and high-speed rail
Navitaire’s New Skies® reservations system is a comprehensive
airline passenger sales and management solution providing integrated
Internet sales, mobile booking and check-in, ancillary revenue
generation, airport check-in, departure control, and real-time reporting
capabilities. The modular system is designed to serve all airline
business models by offering broad industry connectivity to global travel
agency systems, inter-airline and alliance code-share services, and
customer self-service integration.
Volaris has grown rapidly. In 2013, it earned a 22.7 percent total
passenger market share among Mexican carriers to become the second
largest Mexican airline in terms passengers carried based on Mexico’s
Directorate General of Civil Aeronautics (DGAC) information. With plans
to add 66 more aircraft in the coming years, Volaris chose the highly
scalable Navitaire platform to support its expansion plans and to help
increase their income. The implementation took place during the last
quarter of 2013.
“Navitaire offers us proven solutions enabling Volaris to operate
efficiently, further reducing our unit costs,” said Holger Blankenstein,
Volaris Chief Commercial Officer. “We are convinced that Navitaire is
the best system in the market to help us achieve our revenue generation
strategies, especially on the ancillary revenue side, and drive
continued profitable growth.”
“New Skies provides Volaris with market leading technology to help
leverage revenue streams and enhance the customer experience,” said
David Evans, Navitaire managing director. “Our advanced solutions will
help Volaris be well positioned for growth to become a high performance
Navitaire’s New Skies platform forms part of the Accenture Connected
Travel Business Service. This service enables travel, public
transportation organizations, and suppliers to offer a unique experience
to customers by increasing operational efficiency, sales performance and
data visibility. The Accenture Connected Travel Business Service
combines skills, assets, software platforms and processes to focus on
specific issues faced by public transportation, travel, and
Volaris (BMV:VOLAR)(NYSE:VLRS) is an ultra low cost airline based in
Mexico. With a highly efficient business model based on providing ultra
low cost travel and highly efficient operations to offer competitive
pricing and drive demand, Volaris aims to provide outstanding levels of
high quality services. Volaris targets travelers who seek competitive
prices and who travel for leisure or business purposes, or to visit
family and friends in Mexico and specific US destinations. The carrier’s
pricing strategy, based on providing a complete offering of ancillary
services, enables Volaris to offer ultra low fares and travelers to
choose and specifically pay for a wide range of optional services.
Volaris’ mission is to provide passengers with the highest standards of
quality customer service at an affordable price.
Since beginning their operations in March 2006, Volaris has increased
its routes from an initial 5 to a current 102 and its fleet from 4 to 44
aircraft. Volaris currently operates over 200 daily flight segments on
routes connecting 33 cities in Mexico and 13 cities in the United States
with Mexico’s most modern airplane fleet. Among other recognitions,
Volaris has received the prestigious ESR Award for Social Corporate
Responsibility for three consecutive years. For more information, please
delivers industry-leading technology services supporting growth,
profitability and innovation to 50 airlines worldwide, including many of
the world’s most successful airlines. Navitaire offers a full suite of
proven solutions focused on revenue generation and streamlining costs in
the areas of reservations, ancillary sales, distribution, revenue
management, revenue accounting and business intelligence. A wholly owned
subsidiary of Accenture, Navitaire has offices in North America, Europe,
Asia and Australia.
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