Welcome!

News Feed Item

NTT Communications and 25 Partner Carriers Agree to Improve Global Network Service Quality during Arcstar Carrier Forum 2014

TOKYO, March. 6, 2014 /PRNewswire/ -- NTT Communications Corporation (NTT Com) announced on March 6 that it agreed with 25 of its global telecommunications-carrier partners on a number of policies to further improve its Arcstar (TM) global network service quality during the Arcstar Carrier Forum 2014, which took place in Tokyo on March 5 and 6.

The Arcstar Carrier Forum is an international conference organized by NTT Com to consider strategies for strengthening Arcstar-branded managed network services for multinational corporations. Arcstar (TM) global network services include IP-VPN, e-VLAN, leased line and Arcstar Universal One, a cloud-optimized network service that securely links closed enterprise networks with global cloud services.

During this year's conference, which focused on improving customer satisfaction, the parties agreed to increase availability, decrease failure rates and strive for a number of other improvements. NTT Com looks forward to cooperating with global carriers in these initiatives, ultimately to further elevate customer satisfaction.

This is the 11th forum since 2000 that NTT Com has organized in Japan for partner carriers from around the world.

In discussing this year's major theme, "Enhancing Customer Experience," the participants considered how to improve quality in terms of global network service layout, formulation, operation and maintenance. As a new addition to the forum, customers joined a panel to talk about what they expect of NTT Com and its partner carriers, after which a discussion was held to consider how these expectations could be met.

In a group working session, participants discussed improvements to obtain best practices by studying their respective procedures and key performance indicators (KPIs). Various suggestions introduced during the forum are expected to serve as stepping stones to improvement.

NTT Com outlined the KPIs that it considers most important and presented awards for outstanding quality-enhancement practices and achievements.

- Improvements Agreed to during the Forum

Increase availability
Decrease failure rates
Reduce instances of long-term failure
Improve rate of determining reason for outage as failure occurs
Improve rate of on-time delivery to customer
Decrease lead time for line delivery

- NTT Com Partner Carriers that Attended Arcstar Carrier Forum 2014

Australia:

Singtel Optus Pty Limited

China:

China Telecom Corporation Limited

France:

Orange Business Services

Hong Kong:

Hutchison Global Communications

Hong Kong:

Wharf T&T Limited

India:

Bharti Airtel Limited

India:

Tata Communications Limited

Indonesia:

PT Indosat tbk

Indonesia:

PT Telekomunikasi Indonesia International

Korea:

KT Corporation

Malaysia:

Telekom Malaysia Berhad

Philippines:

Philippine Long Distance Telephone Company

Singapore:

Singapore Telecommunications Limited

Singapore:

StarHub Ltd.

South Africa:

Internet Solutions

Taiwan:

Chunghwa Telecom Co., Ltd.

Thailand:

CAT Telecom Public Company Limited

UK:

Colt Technology Services Group Limited

UK:

Interoute Communications Ltd.

USA:

AT&T Inc.

USA:

Level 3 Communications, LLC

USA:

XO Communications

USA:

Verizon Communications Inc.

Vietnam:

Vietnam Datacommunication Company

Vietnam:

CMC Telecommunication Infrastructure Corporation

- Message by Guest Speaker who attended Arcstar Carrier Forum 2014

Mr. Yoshio Chikayasu, CIO, HOYA Group who attended ACF 2014 as a guest speaker states as follows; "It is essential to have ICT partner who can provide a stable network with high quality, as we have offices all over the world and use a variety of services comprehensively such as a cloud service. NTT Com's high quality network and the strength of its infrastructure that allows us to have a total solution are very attractive for us. We strongly believe that Arcstar Carrier Forum, as a part of the 'Kaizen' activities, is very significant to obtain highly reliable infrastructure. We would like NTT Com to maintain and improve its high quality network, and support us as it has been and from now on as our ICT partner."

"Having an ICT partner that can provide us with a stable, high-quality network is essential because we have offices worldwide that require cloud and other diverse, comprehensive services. NTT Com's high-quality network and the strength of its infrastructure enable total solutions, which is very attractive to us. We strongly believe that the Arcstar Carrier Forum has significance as a 'Kaizen' activity leading to more reliable infrastructure. We hope NTT Com will further improve its high-quality network and continue to support us as our ICT partner."

About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company's worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One (TM) VPN network reaching 160 countries/regions, and over 150 secure data centers. NTT Communications' solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.

www.ntt.com | www.twitter.com/nttcom | www.facebook.com/nttcomtv
http://www.linkedin.com/company/ntt-communications

SOURCE NTT Communications Corporation

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Fact: storage performance problems have only gotten more complicated, as applications not only have become largely virtualized, but also have moved to cloud-based infrastructures. Storage performance in virtualized environments isn’t just about IOPS anymore. Instead, you need to guarantee performance for individual VMs, helping applications maintain performance as the number of VMs continues to go up in real time. In his session at Cloud Expo, Dhiraj Sehgal, Product and Marketing at Tintri, sha...
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Businesses and business units of all sizes can benefit from cloud computing, but many don't want the cost, performance and security concerns of public cloud nor the complexity of building their own private clouds. Today, some cloud vendors are using artificial intelligence (AI) to simplify cloud deployment and management. In his session at 20th Cloud Expo, Ajay Gulati, Co-founder and CEO of ZeroStack, will discuss how AI can simplify cloud operations. He will cover the following topics: why clou...
CloudJumper, a Workspace as a Service (WaaS) platform innovator for agile business IT, has been recognized with the Customer Value Leadership Award for its nWorkSpace platform by Frost & Sullivan. The company was also featured in a new report(1) by the industry research firm titled, “Desktop-as-a-Service Buyer’s Guide, 2016,” which provides a comprehensive comparison of DaaS providers, including CloudJumper, Amazon, VMware, and Microsoft.
"Dice has been around for the last 20 years. We have been helping tech professionals find new jobs and career opportunities," explained Manish Dixit, VP of Product and Engineering at Dice, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
"Qosmos has launched L7Viewer, a network traffic analysis tool, so it analyzes all the traffic between the virtual machine and the data center and the virtual machine and the external world," stated Sebastien Synold, Product Line Manager at Qosmos, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and sh...
Rapid innovation, changing business landscapes, and new IT demands force businesses to make changes quickly. In the eyes of many, containers are at the brink of becoming a pervasive technology in enterprise IT to accelerate application delivery. In this presentation, attendees learned about the: The transformation of IT to a DevOps, microservices, and container-based architecture What are containers and how DevOps practices can operate in a container-based environment A demonstration of how ...
"Venafi has a platform that allows you to manage, centralize and automate the complete life cycle of keys and certificates within the organization," explained Gina Osmond, Sr. Field Marketing Manager at Venafi, in this SYS-CON.tv interview at DevOps at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Application transformation and DevOps practices are two sides of the same coin. Enterprises that want to capture value faster, need to deliver value faster – time value of money principle. To do that enterprises need to build cloud-native apps as microservices by empowering teams to build, ship, and run in production. In his session at @DevOpsSummit at 19th Cloud Expo, Neil Gehani, senior product manager at HPE, discussed what every business should plan for how to structure their teams to delive...
"We are a modern development application platform and we have a suite of products that allow you to application release automation, we do version control, and we do application life cycle management," explained Flint Brenton, CEO of CollabNet, in this SYS-CON.tv interview at DevOps at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
We are always online. We access our data, our finances, work, and various services on the Internet. But we live in a congested world of information in which the roads were built two decades ago. The quest for better, faster Internet routing has been around for a decade, but nobody solved this problem. We’ve seen band-aid approaches like CDNs that attack a niche's slice of static content part of the Internet, but that’s it. It does not address the dynamic services-based Internet of today. It does...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
The WebRTC Summit New York, to be held June 6-8, 2017, at the Javits Center in New York City, NY, announces that its Call for Papers is now open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 20th International Cloud Expo and @ThingsExpo. WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web ...