Welcome!

News Feed Item

Matheson Flight Extenders Develops an Innovative, Leading-Edge Productivity Model to Improve Efficiency

Visit Matheson's booth #38 at the IATA World Cargo Symposium, Los Angeles, Mar. 11-13, 2014

LOS ANGELES, March 6, 2014 /PRNewswire/ -- Matheson Flight Extenders has launched a comprehensive continuous improvement program designed to save time, eliminate waste and enhance operational efficiency to better serve its customers and increase profitability.

"We already achieve industry-leading on time performance results well above 99 percent, but there is always room for production model upgrades that can mean the difference between business as usual and setting the gold standard for the shipping industry," said Glen Gates, president of Matheson Flight Extenders.  "When a truck comes into our dock, the packages go through 16 individual handling processes before they go out. The key to future success in our industry is based on our ability to continue to discover and implement operational efficiencies."

He said in order to innovate, you first must realize that you have gaps, take steps to correct them and then implement best practices throughout your organization. "Just as Olympic athletes have to find ways to shave hundredths of a second off their runs to move from Bronze to Gold, shippers have to do all they can to stay competitive, add value and increase revenue when margin per pound is measured in hundreds or even thousands of a cent.  We're looking for ways to the right of the decimal point where we can improve."

To achieve incremental productivity gains, Matheson engaged a time-and-motion consultant to study its workflow processes.  Recommendations included relocating equipment to reduce steps, and combining functions to streamline package-handling operations. "For example, we get paid based on our scanned data, so we've started to replace devices that require two hands to operate with those that only need one, that way, a material handler can scan and lift at the same time," Mr. Gates said.

Tim Noel, General Manager for Matheson, conducted a performance improvement study that led to a review of station manager's priorities with the intent of having them focus more on productivity, unit cost reduction and asset utilization.

"If you spend less time to move the same amount of goods and adjust your metrics from pieces and hours to pieces per man hour you will achieve significant productivity," Mr. Noel said. "We conducted a basic economics study in June 2013 to identify targets and quantify gains and are also incorporating commercial best practices, safety initiatives and quality controls from other industries. The plan includes expanding this program nationwide while educating our people on how to achieve plan objectives. We will also incentivize them by making bonuses contingent on hitting productivity targets."

This strategy is already paying off. For example, when another overnight package handler declared bankruptcy, Matheson acquired one of its key locations and turned a monthly deficit into a break-even within 30 days using the firm's new productivity formula.  Matheson's long-term innovation and productivity strategy also includes the following components:

  • Co-locating Matheson operations at customer sites to save time and money;
  • Moving within airport grounds to be closer to delivery and pickup points;
  • Seeking incremental revenues from airlines providing ground support equipment operations, package sort and under wing services;
  • Recruiting new commercial accounts near each existing Matheson location;
  • Taking responsibility for other carrier's shipments on selected routes under contract;
  • Establishing a network of regional package processing service hubs across the U.S., and by
  • Having a dedicated fleet of trucks and package handling equipment without having to work through brokers.

"In January we announced plans to increase plant utilization by 60 percent and these initiatives are part of this program. We want to give our customers and prospective clients a host of reasons to do business with us. It's a partnership and we bring a high level of expertise and more than four decades of experience that says we will do everything we can to be efficient and profitable," Mr. Gates said.

"By providing information about our internal innovation processes, we're saying we are ready to do the same for you. At the end of the day, our goal is to build on Matheson's promise and value proposition embodied in our service guarantee and track record of trust, quick response, flexibility, on-time, safe and on-budget performance."

Established in 1972, Matheson Flight Extenders provides a comprehensive range of ground support and terminal handling services to its customers. MFE has 560 employees, access to a fleet of 300 trucks and 1,200 pieces of package handling equipment kept in good condition at the company's network of 11 wholly owned fleet maintenance shops centrally located in California, Colorado, Idaho, Utah, and Washington State. MFE has secure on and off-airport operations in 18 major U.S. hub cities, including Albuquerque, Anchorage, Billings, Boise, Cincinnati, Denver, Great Falls, Las Vegas, Louisville, Phoenix, Portland, Reno, Sacramento, Salt Lake City, Seattle, Spokane, Sioux Falls and Tucson.

SOURCE Matheson Flight Extenders

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
As cloud adoption continues to transform business, today's global enterprises are challenged with managing a growing amount of information living outside of the data center. The rapid adoption of IoT and increasingly mobile workforce are exacerbating the problem. Ensuring secure data sharing and efficient backup poses capacity and bandwidth considerations as well as policy and regulatory compliance issues.
DevOps at Cloud Expo – being held October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real r...
SYS-CON Events announced today that Cloud Academy will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud computing technologies. Ge...
SYS-CON Events announced today that Outscale will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Outscale's technology makes an automated and adaptable Cloud available to businesses, supporting them in the most complex IT projects while controlling their operational aspects. You boost your IT infrastructure's reactivity, with request responses that only take a few seconds.
The 21st International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Machine Learning and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding busin...
SYS-CON Events announced today that Interoute has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Interoute is the owner operator of Europe's largest network and a global cloud services platform, which encompasses over 70,000 km of lit fiber, 15 data centers, 17 virtual data centers and 33 colocation centers, with connections to 195 additional partner data centers. Our full-service Unifie...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo | @ThingsExpo, June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
SYS-CON Events announced today that Progress, a global leader in application development, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Enterprises today are rapidly adopting the cloud, while continuing to retain business-critical/sensitive data inside the firewall. This is creating two separate data silos – one inside the firewall and the other outside the firewall. Cloud ISVs ofte...
SYS-CON Events announced today that Hitachi Data Systems, a wholly owned subsidiary of Hitachi LTD., will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City. Hitachi Data Systems (HDS) will be featuring the Hitachi Content Platform (HCP) portfolio. This is the industry’s only offering that allows organizations to bring together object storage, file sync and share, cloud storage gateways, and sophisticated search and...
SYS-CON Events announced today that delaPlex will exhibit at SYS-CON's @ThingsExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. delaPlex pioneered Software Development as a Service (SDaaS), which provides scalable resources to build, test, and deploy software. It’s a fast and more reliable way to develop a new product or expand your in-house team.
Existing Big Data solutions are mainly focused on the discovery and analysis of data. The solutions are scalable and highly available but tedious when swapping in and swapping out occurs in disarray and thrashing takes place. The resolution for thrashing through machine learning algorithms and support nomenclature is through simple techniques. Organizations that have been collecting large customer data are increasingly seeing the need to use the data for swapping in and out and thrashing occurs ...
We all know that end users experience the internet primarily with mobile devices. From an app development perspective, we know that successfully responding to the needs of mobile customers depends on rapid DevOps – failing fast, in short, until the right solution evolves in your customers' relationship to your business. Whether you’re decomposing an SOA monolith, or developing a new application cloud natively, it’s not a question of using microservices - not doing so will be a path to eventual ...
While presenting own advanced Robo-Advisory Platform, Michał Różański, Managing Partner at EARP and CEO at Empirica, will illustrate the most important issues of building tailored FinTech software in his session at 20th Cloud Expo. He will share experiences we have gained for over 6 years of developing solutions for financial institutions and FinTech companies, including robo-advisors. We welcome all FinTech innovators interested in how properly implemented technology can move their businesses f...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
Detecting internal user threats in the Big Data eco-system is challenging and cumbersome. Many organizations monitor internal usage of the Big Data eco-system using a set of alerts. This is not a scalable process given the increase in the number of alerts with the accelerating growth in data volume and user base. Organizations are increasingly leveraging machine learning to monitor only those data elements that are sensitive and critical, autonomously establish monitoring policies, and to detect...