|By PR Newswire||
|March 6, 2014 06:00 AM EST||
LOS ANGELES, March 6, 2014 /PRNewswire/ -- Matheson Flight Extenders has launched a comprehensive continuous improvement program designed to save time, eliminate waste and enhance operational efficiency to better serve its customers and increase profitability.
"We already achieve industry-leading on time performance results well above 99 percent, but there is always room for production model upgrades that can mean the difference between business as usual and setting the gold standard for the shipping industry," said Glen Gates, president of Matheson Flight Extenders. "When a truck comes into our dock, the packages go through 16 individual handling processes before they go out. The key to future success in our industry is based on our ability to continue to discover and implement operational efficiencies."
He said in order to innovate, you first must realize that you have gaps, take steps to correct them and then implement best practices throughout your organization. "Just as Olympic athletes have to find ways to shave hundredths of a second off their runs to move from Bronze to Gold, shippers have to do all they can to stay competitive, add value and increase revenue when margin per pound is measured in hundreds or even thousands of a cent. We're looking for ways to the right of the decimal point where we can improve."
To achieve incremental productivity gains, Matheson engaged a time-and-motion consultant to study its workflow processes. Recommendations included relocating equipment to reduce steps, and combining functions to streamline package-handling operations. "For example, we get paid based on our scanned data, so we've started to replace devices that require two hands to operate with those that only need one, that way, a material handler can scan and lift at the same time," Mr. Gates said.
Tim Noel, General Manager for Matheson, conducted a performance improvement study that led to a review of station manager's priorities with the intent of having them focus more on productivity, unit cost reduction and asset utilization.
"If you spend less time to move the same amount of goods and adjust your metrics from pieces and hours to pieces per man hour you will achieve significant productivity," Mr. Noel said. "We conducted a basic economics study in June 2013 to identify targets and quantify gains and are also incorporating commercial best practices, safety initiatives and quality controls from other industries. The plan includes expanding this program nationwide while educating our people on how to achieve plan objectives. We will also incentivize them by making bonuses contingent on hitting productivity targets."
This strategy is already paying off. For example, when another overnight package handler declared bankruptcy, Matheson acquired one of its key locations and turned a monthly deficit into a break-even within 30 days using the firm's new productivity formula. Matheson's long-term innovation and productivity strategy also includes the following components:
- Co-locating Matheson operations at customer sites to save time and money;
- Moving within airport grounds to be closer to delivery and pickup points;
- Seeking incremental revenues from airlines providing ground support equipment operations, package sort and under wing services;
- Recruiting new commercial accounts near each existing Matheson location;
- Taking responsibility for other carrier's shipments on selected routes under contract;
- Establishing a network of regional package processing service hubs across the U.S., and by
- Having a dedicated fleet of trucks and package handling equipment without having to work through brokers.
"In January we announced plans to increase plant utilization by 60 percent and these initiatives are part of this program. We want to give our customers and prospective clients a host of reasons to do business with us. It's a partnership and we bring a high level of expertise and more than four decades of experience that says we will do everything we can to be efficient and profitable," Mr. Gates said.
"By providing information about our internal innovation processes, we're saying we are ready to do the same for you. At the end of the day, our goal is to build on Matheson's promise and value proposition embodied in our service guarantee and track record of trust, quick response, flexibility, on-time, safe and on-budget performance."
Established in 1972, Matheson Flight Extenders provides a comprehensive range of ground support and terminal handling services to its customers. MFE has 560 employees, access to a fleet of 300 trucks and 1,200 pieces of package handling equipment kept in good condition at the company's network of 11 wholly owned fleet maintenance shops centrally located in California, Colorado, Idaho, Utah, and Washington State. MFE has secure on and off-airport operations in 18 major U.S. hub cities, including Albuquerque, Anchorage, Billings, Boise, Cincinnati, Denver, Great Falls, Las Vegas, Louisville, Phoenix, Portland, Reno, Sacramento, Salt Lake City, Seattle, Spokane, Sioux Falls and Tucson.
SOURCE Matheson Flight Extenders
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
Feb. 22, 2017 07:30 PM EST Reads: 1,104
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.
Feb. 22, 2017 06:30 PM EST Reads: 7,417
Every successful software product evolves from an idea to an enterprise system. Notably, the same way is passed by the product owner's company. In his session at 20th Cloud Expo, Oleg Lola, CEO of MobiDev, will provide a generalized overview of the evolution of a software product, the product owner, the needs that arise at various stages of this process, and the value brought by a software development partner to the product owner as a response to these needs.
Feb. 22, 2017 06:15 PM EST Reads: 1,448
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, discussed the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports.
Feb. 22, 2017 05:45 PM EST Reads: 1,335
For organizations that have amassed large sums of software complexity, taking a microservices approach is the first step toward DevOps and continuous improvement / development. Integrating system-level analysis with microservices makes it easier to change and add functionality to applications at any time without the increase of risk. Before you start big transformation projects or a cloud migration, make sure these changes won’t take down your entire organization.
Feb. 22, 2017 04:45 PM EST Reads: 881
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
Feb. 22, 2017 04:30 PM EST Reads: 1,032
In the first article of this three-part series on hybrid cloud security, we discussed the Shared Responsibility Model and examined how the most common attack strategies persist, are amplified, or are mitigated as assets move from data centers to the cloud. Today, we’ll look at some of the unique security challenges that are introduced by public cloud environments. While cloud computing delivers many operational, cost-saving and security benefits, it takes place in a public, shared and on-demand ...
Feb. 22, 2017 04:00 PM EST Reads: 1,432
In his session at @ThingsExpo, Sudarshan Krishnamurthi, a Senior Manager, Business Strategy, at Cisco Systems, will discuss how IT and operational technology (OT) work together, as opposed to being in separate siloes as once was traditional. Attendees will learn how to fully leverage the power of IoT in their organization by bringing the two sides together and bridging the communication gap. He will also look at what good leadership must entail in order to accomplish this, and how IT managers ca...
Feb. 22, 2017 03:45 PM EST Reads: 1,471
Feb. 22, 2017 03:00 PM EST Reads: 10,363
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
Feb. 22, 2017 02:45 PM EST Reads: 1,566
SYS-CON Events announced today that Outlyer, a monitoring service for DevOps and operations teams, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Outlyer is a monitoring service for DevOps and Operations teams running Cloud, SaaS, Microservices and IoT deployments. Designed for today's dynamic environments that need beyond cloud-scale monitoring, we make monitoring effortless so you...
Feb. 22, 2017 02:30 PM EST Reads: 1,462
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
Feb. 22, 2017 02:30 PM EST Reads: 4,704
Cloud Expo, Inc. has announced today that Andi Mann and Aruna Ravichandran have been named Co-Chairs of @DevOpsSummit at Cloud Expo 2017. The @DevOpsSummit at Cloud Expo New York will take place on June 6-8, 2017, at the Javits Center in New York City, New York, and @DevOpsSummit at Cloud Expo Silicon Valley will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Feb. 22, 2017 02:15 PM EST Reads: 1,437
In his session at @ThingsExpo, Steve Wilkes, CTO and founder of Striim, will delve into four enterprise-scale, business-critical case studies where streaming analytics serves as the key to enabling real-time data integration and right-time insights in hybrid cloud, IoT, and fog computing environments. As part of this discussion, he will also present a demo based on its partnership with Fujitsu, highlighting their technologies in a healthcare IoT use-case. The demo showcases the tracking of pati...
Feb. 22, 2017 02:00 PM EST Reads: 358
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
Feb. 22, 2017 01:45 PM EST Reads: 990