|By PR Newswire||
|March 6, 2014 06:00 AM EST||
LOS ANGELES, March 6, 2014 /PRNewswire/ -- Matheson Flight Extenders has launched a comprehensive continuous improvement program designed to save time, eliminate waste and enhance operational efficiency to better serve its customers and increase profitability.
"We already achieve industry-leading on time performance results well above 99 percent, but there is always room for production model upgrades that can mean the difference between business as usual and setting the gold standard for the shipping industry," said Glen Gates, president of Matheson Flight Extenders. "When a truck comes into our dock, the packages go through 16 individual handling processes before they go out. The key to future success in our industry is based on our ability to continue to discover and implement operational efficiencies."
He said in order to innovate, you first must realize that you have gaps, take steps to correct them and then implement best practices throughout your organization. "Just as Olympic athletes have to find ways to shave hundredths of a second off their runs to move from Bronze to Gold, shippers have to do all they can to stay competitive, add value and increase revenue when margin per pound is measured in hundreds or even thousands of a cent. We're looking for ways to the right of the decimal point where we can improve."
To achieve incremental productivity gains, Matheson engaged a time-and-motion consultant to study its workflow processes. Recommendations included relocating equipment to reduce steps, and combining functions to streamline package-handling operations. "For example, we get paid based on our scanned data, so we've started to replace devices that require two hands to operate with those that only need one, that way, a material handler can scan and lift at the same time," Mr. Gates said.
Tim Noel, General Manager for Matheson, conducted a performance improvement study that led to a review of station manager's priorities with the intent of having them focus more on productivity, unit cost reduction and asset utilization.
"If you spend less time to move the same amount of goods and adjust your metrics from pieces and hours to pieces per man hour you will achieve significant productivity," Mr. Noel said. "We conducted a basic economics study in June 2013 to identify targets and quantify gains and are also incorporating commercial best practices, safety initiatives and quality controls from other industries. The plan includes expanding this program nationwide while educating our people on how to achieve plan objectives. We will also incentivize them by making bonuses contingent on hitting productivity targets."
This strategy is already paying off. For example, when another overnight package handler declared bankruptcy, Matheson acquired one of its key locations and turned a monthly deficit into a break-even within 30 days using the firm's new productivity formula. Matheson's long-term innovation and productivity strategy also includes the following components:
- Co-locating Matheson operations at customer sites to save time and money;
- Moving within airport grounds to be closer to delivery and pickup points;
- Seeking incremental revenues from airlines providing ground support equipment operations, package sort and under wing services;
- Recruiting new commercial accounts near each existing Matheson location;
- Taking responsibility for other carrier's shipments on selected routes under contract;
- Establishing a network of regional package processing service hubs across the U.S., and by
- Having a dedicated fleet of trucks and package handling equipment without having to work through brokers.
"In January we announced plans to increase plant utilization by 60 percent and these initiatives are part of this program. We want to give our customers and prospective clients a host of reasons to do business with us. It's a partnership and we bring a high level of expertise and more than four decades of experience that says we will do everything we can to be efficient and profitable," Mr. Gates said.
"By providing information about our internal innovation processes, we're saying we are ready to do the same for you. At the end of the day, our goal is to build on Matheson's promise and value proposition embodied in our service guarantee and track record of trust, quick response, flexibility, on-time, safe and on-budget performance."
Established in 1972, Matheson Flight Extenders provides a comprehensive range of ground support and terminal handling services to its customers. MFE has 560 employees, access to a fleet of 300 trucks and 1,200 pieces of package handling equipment kept in good condition at the company's network of 11 wholly owned fleet maintenance shops centrally located in California, Colorado, Idaho, Utah, and Washington State. MFE has secure on and off-airport operations in 18 major U.S. hub cities, including Albuquerque, Anchorage, Billings, Boise, Cincinnati, Denver, Great Falls, Las Vegas, Louisville, Phoenix, Portland, Reno, Sacramento, Salt Lake City, Seattle, Spokane, Sioux Falls and Tucson.
SOURCE Matheson Flight Extenders
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
Sep. 27, 2016 06:30 AM EDT Reads: 3,580
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, provided tips on how to be successful in large scale machine learning...
Sep. 27, 2016 06:30 AM EDT Reads: 1,753
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
Sep. 27, 2016 06:15 AM EDT Reads: 2,585
Your business relies on your applications and your employees to stay in business. Whether you develop apps or manage business critical apps that help fuel your business, what happens when users experience sluggish performance? You and all technical teams across the organization – application, network, operations, among others, as well as, those outside the organization, like ISPs and third-party providers – are called in to solve the problem.
Sep. 27, 2016 06:00 AM EDT Reads: 2,551
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...
Sep. 27, 2016 05:30 AM EDT Reads: 1,146
SYS-CON Events announced today that Roundee / LinearHub will exhibit at the WebRTC Summit at @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LinearHub provides Roundee Service, a smart platform for enterprise video conferencing with enhanced features such as automatic recording and transcription service. Slack users can integrate Roundee to their team via Slack’s App Directory, and '/roundee' command lets your video conference ...
Sep. 27, 2016 05:15 AM EDT Reads: 1,443
Digital transformation is too big and important for our future success to not understand the rules that apply to it. The first three rules for winning in this age of hyper-digital transformation are: Advantages in speed, analytics and operational tempos must be captured by implementing an optimized information logistics system (OILS) Real-time operational tempos (IT, people and business processes) must be achieved Businesses that can "analyze data and act and with speed" will dominate those t...
Sep. 27, 2016 04:45 AM EDT Reads: 1,144
The Jevons Paradox suggests that when technological advances increase efficiency of a resource, it results in an overall increase in consumption. Writing on the increased use of coal as a result of technological improvements, 19th-century economist William Stanley Jevons found that these improvements led to the development of new ways to utilize coal. In his session at 19th Cloud Expo, Mark Thiele, Chief Strategy Officer for Apcera, will compare the Jevons Paradox to modern-day enterprise IT, e...
Sep. 27, 2016 04:30 AM EDT Reads: 1,973
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
Sep. 27, 2016 04:15 AM EDT Reads: 2,083
More and more companies are looking to microservices as an architectural pattern for breaking apart applications into more manageable pieces so that agile teams can deliver new features quicker and more effectively. What this pattern has done more than anything to date is spark organizational transformations, setting the foundation for future application development. In practice, however, there are a number of considerations to make that go beyond simply “build, ship, and run,” which changes ho...
Sep. 27, 2016 04:00 AM EDT Reads: 2,434
SYS-CON Events announced today the Kubernetes and Google Container Engine Workshop, being held November 3, 2016, in conjunction with @DevOpsSummit at 19th Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA. This workshop led by Sebastian Scheele introduces participants to Kubernetes and Google Container Engine (GKE). Through a combination of instructor-led presentations, demonstrations, and hands-on labs, students learn the key concepts and practices for deploying and maintainin...
Sep. 27, 2016 04:00 AM EDT Reads: 2,687
Without a clear strategy for cost control and an architecture designed with cloud services in mind, costs and operational performance can quickly get out of control. To avoid multiple architectural redesigns requires extensive thought and planning. Boundary (now part of BMC) launched a new public-facing multi-tenant high resolution monitoring service on Amazon AWS two years ago, facing challenges and learning best practices in the early days of the new service. In his session at 19th Cloud Exp...
Sep. 27, 2016 03:15 AM EDT Reads: 989
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
Sep. 27, 2016 03:00 AM EDT Reads: 1,802
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
Sep. 27, 2016 03:00 AM EDT Reads: 2,773
SYS-CON Events announced today that ReadyTalk, a leading provider of online conferencing and webinar services, has been named Vendor Presentation Sponsor at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. ReadyTalk delivers audio and web conferencing services that inspire collaboration and enable the Future of Work for today’s increasingly digital and mobile workforce. By combining intuitive, innovative tec...
Sep. 27, 2016 03:00 AM EDT Reads: 2,937