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Lync 2013: Force Address Book Download Registry Keys

Recently while working in my lab I wanted to force the address book to update with the Lync 2013 client. This is a fairly straight forward process as all you have to do is import a registry key (or wait randomized time between 1-60 mins which is the default). After importing the key and found that the Address Book still wasn’t downloading. Through troubleshooting I found the issue was that my OS was x64 and my Lync client was x86. I completely overlooked this so I figured I would give everyone the keys that I used so you don’t have to research if you run into this. The location has also changed from Lync 2010 to 2013.

Lync 2013 and OS same bitness (both either x86 or x64)

All Users

reg add HKLM\Software\Policies\Microsoft\Office\15.0\Lync /v GalDownloadInitialDelay /t REG_DWORD /d 0 /f

 

Current User

reg add HKCU\Software\Policies\Microsoft\Office\15.0\Lync /v GalDownloadInitialDelay /t REG_DWORD /d 0 /f

 

 Lync 2013 Client and OS different bitness (combination of x86 and x64)

All Users

reg add HKLM\Software\Wow6432Node\Policies\Microsoft\Office\15.0\Lync /v GalDownloadInitialDelay /t REG_DWORD /d 0 /f

 

Current User

reg add HKCU\Software\Wow6432Node\Policies\Microsoft\Office\15.0\Lync /v GalDownloadInitialDelay /t REG_DWORD /d 0 /f

 

 After adding these keys you must exit and re-enter the Lync client. You can check for the address book files in %userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\[email protected] You should now see two files named galcontacts.db and galcontacts.db.idx.

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More Stories By Richard Schwendiman

My name is Richard Schwendiman and I am currently working for Microsoft as a (PFE) Premier Field Engineer specializing in both Exchange and Lync. I have been working as an IT Consultant for 13+ years focusing on a wide array of Infrastructure technologies. These technologies include Messaging, UC, Networking, Platforms, Active Directory, Virtualization, etc... I am currently certified as an MCSE (Microsoft Certified Systems Engineer), MCSE Messaging 2013, MCSE Communications 2013, MCSA 2012, MCITP Enterprise Messaging, MCTS-Lync, CCNA (Cisco Certified Network Associate), Commvault, CCNP (Cisco Certified Network Professional), and JNCIA-ER (Juniper Enterprise Routing). I am hoping that through this blog I can bring knowledge from the field and keep everyone informed about our ever changing Industry. Please feel free to email me any questions, comments, or concerns pertaining to this blog or any technology related things. Thanks and look forward to providing some good content. http://blogs.technet.com/b/rischwen/

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