|By Marketwired .||
|March 11, 2014 08:45 AM EDT||
VANCOUVER, BRITISH COLUMBIA -- (Marketwired) -- 03/11/14 -- CounterPath Corporation (NASDAQ: CPAH)(TSX: CCV), a leading developer of award-winning desktop, tablet and mobile VoIP software products and solutions, today announced it has entered into a licensing and distribution agreement with Gryphon Networks, the leader in marketing compliance and sales intelligence solutions, adding new capabilities to Gryphon's mobile solutions and further empowering its clients' dispersed and mobile workforces.
Gryphon Networks is the only provider of fully automated, integrated, and real-time sales intelligence and marketing compliance solutions for dispersed sales and marketing organizations. More than 600 clients including the world's top banks, healthcare and insurance firms rely on Gryphon's cloud-based services to ensure indemnified marketing compliance amidst a complex and constantly changing regulatory environment, while generating sales intelligence that empowers sales managers to improve outbound sales performance based on metrics, rather than aggregated hunches.
CounterPath's technology enhances Gryphon's Do-Not-Call compliance and Sales Intelligence offerings with new mobile features that include several pre- and post-call capabilities, such as data entry, call playback, and campaign management, as well as support for a broader variety of devices including iPhone, iPad, Android and BlackBerry smartphones and tablets. This will increase ease of deployment across a broader array of device types and offer new functionality to users and gives sales managers visibility into detailed sales performance data, whether employees are making calls in the office, at home, or on the go.
"After a rigorous selection process, we chose CounterPath as our mobile partner," Rick Boudrieau, CTO of Gryphon Networks. "Their Bria solution enables us to add new features and custom branding options to our mobile apps. As a result, they will be easier for users, more insightful for managers, and more effective for businesses trying to get the most out of distributed sales teams that use mobile devices for sales calls outside of centralized call centers or offices."
"We welcome Gryphon as a new channel partner for CounterPath. This partnership with Gryphon demonstrates the versatility of Bria. It showcases how CounterPath's mobile offering can provide turnkey solutions across a variety of uses and industries. As a leading provider of Marketing Compliance and Sales Intelligence services, Gryphon needs a mobile product that allows its customers' dispersed sales workforce to remain fully compliant with all Do-Not-Call regulations, and provide sales management with visibility into their team's activities and effectiveness, regardless of location or device," said Todd Carothers, Executive Vice President Marketing and Products at CounterPath.
Gryphon will release the new Bria-enabled features to its mobile app users in the second quarter of 2014.
CounterPath's unique offering includes options for call centers to add in branding and technical requirements that will help them differentiate their customer service capabilities. Several Bria call center delivery models are available in order to suit different customer needs. Bria can be customized to include or limit specific features and its user interface can branded and customized. Customers can also choose to integrate Bria with existing technology via CounterPath's softphone SDK, softphone API or third party API extension.
For more information on CounterPath call center solutions, contact [email protected].
CounterPath's SIP-based VoIP softphones are changing the face of telecommunications. An industry and user favorite, Bria softphones for desktop and mobile devices, together with the Company's server applications and Fixed Mobile Convergence (FMC) solutions, enable service providers, OEMs and enterprises large and small around the globe to offer a seamless and unified communications experience across both fixed and mobile networks. Standards-based, cost-effective and reliable, CounterPath's award-winning solutions power the voice and video calling, messaging, and presence offerings of customers such as Alcatel-Lucent, AT&T, Verizon, BT, Mobilkom Austria, Rogers, Avaya, BroadSoft, Cisco Systems, GENBAND, Metaswitch Networks, Mitel, NTT and NEC.
For more information about CounterPath's Bria softphone applications and provisioning solutions, visit: www.counterpath.com/products.
+1.604.320.3344 ext. 2364
Column Technologies exhibited at SYS-CON's @DevOpsSummit at Cloud Expo, which took place at the Javits Center in New York City, NY, in June 2016. Established in 1998, Column Technologies is a global technology solutions provider with over 400 employees, headquartered in the United States with offices in Canada, India, and the United Kingdom. Column Technologies provides “Best of Breed” technology solutions that automate the key DevOps principals and help our customers meet today’s DevOps and Dig...
Feb. 27, 2017 01:00 PM EST Reads: 1,353
Have you ever noticed how some IT people seem to lead successful, rewarding, and satisfying lives and careers, while others struggle? IT author and speaker Don Crawley uncovered the five principles that successful IT people use to build satisfying lives and careers and he shares them in this fast-paced, thought-provoking webinar. You'll learn the importance of striking a balance with technical skills and people skills, challenge your pre-existing ideas about IT customer service, and gain new in...
Feb. 27, 2017 12:47 PM EST
Ayehu provides IT Process Automation & Orchestration solutions for IT and Security professionals to identify and resolve critical incidents and enable rapid containment, eradication, and recovery from cyber security breaches. Ayehu provides customers greater control over IT infrastructure through automation. Ayehu solutions have been deployed by major enterprises worldwide, and currently, support thousands of IT processes across the globe. The company has offices in New York, California, and Isr...
Feb. 27, 2017 12:45 PM EST Reads: 415
@DevOpsSummit at Cloud taking place June 6-8, 2017, at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long developm...
Feb. 27, 2017 12:45 PM EST Reads: 2,081
LogMeIn has completed its previously disclosed merger with Citrix Systems, Inc.’s GetGo, Inc. subsidiary, a wholly owned subsidiary consisting of Citrix’s GoTo family of service offerings. The merger officially closed after market hours on January 31, 2017. Effected through a Reverse Morris Trust transaction, the merger brings together two of the preeminent players in cloud connectivity to instantly create one of the world’s top 10 public SaaS companies, and a market leader with the scale, resou...
Feb. 27, 2017 12:41 PM EST Reads: 119
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
Feb. 27, 2017 12:30 PM EST Reads: 477
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
Feb. 27, 2017 12:30 PM EST Reads: 6,782
Addteq is one of the top 10 Platinum Atlassian Experts who specialize in DevOps, custom and continuous integration, automation, plugin development, and consulting for midsize and global firms. Addteq firmly believes that automation is essential for successful software releases. Addteq centers its products and services around this fundamentally unique approach to delivering complete software release management solutions. With a combination of Addteq's services and our extensive list of partners,...
Feb. 27, 2017 12:00 PM EST Reads: 1,199
While not quite mainstream yet, WebRTC is starting to gain ground with Carriers, Enterprises and Independent Software Vendors (ISV’s) alike. WebRTC makes it easy for developers to add audio and video communications into their applications by using Web browsers as their platform. But like any market, every customer engagement has unique requirements, as well as constraints. And of course, one size does not fit all. In her session at WebRTC Summit, Dr. Natasha Tamaskar, Vice President, Head of C...
Feb. 27, 2017 11:45 AM EST Reads: 7,141
SYS-CON Events announced today that Outlyer, a monitoring service for DevOps and operations teams, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Outlyer is a monitoring service for DevOps and Operations teams running Cloud, SaaS, Microservices and IoT deployments. Designed for today's dynamic environments that need beyond cloud-scale monitoring, we make monitoring effortless so you...
Feb. 27, 2017 11:45 AM EST Reads: 2,509
SYS-CON Events announced today that Catchpoint Systems, Inc., a provider of innovative web and infrastructure monitoring solutions, has been named “Silver Sponsor” of SYS-CON's DevOps Summit at 18th Cloud Expo New York, which will take place June 7-9, 2016, at the Javits Center in New York City, NY. Catchpoint is a leading Digital Performance Analytics company that provides unparalleled insight into customer-critical services to help consistently deliver an amazing customer experience. Designed ...
Feb. 27, 2017 11:45 AM EST Reads: 294
Cloud Expo, Inc. has announced today that Andi Mann and Aruna Ravichandran have been named Co-Chairs of @DevOpsSummit at Cloud Expo 2017. The @DevOpsSummit at Cloud Expo New York will take place on June 6-8, 2017, at the Javits Center in New York City, New York, and @DevOpsSummit at Cloud Expo Silicon Valley will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Feb. 27, 2017 11:30 AM EST Reads: 2,518
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
Feb. 27, 2017 11:15 AM EST Reads: 2,823
Feb. 27, 2017 11:15 AM EST Reads: 405
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buyers...
Feb. 27, 2017 11:00 AM EST Reads: 1,912