News Feed Item
CounterPath Powers Gryphon Networks' Mobile Solutions for Enterprises and Call Centers
World's leading provider of Do-Not-Call Compliance and Sales Intelligence solutions selects Bria as basis for its updated mobile apps
|By Marketwired .
|March 11, 2014 08:45 AM EDT
VANCOUVER, BRITISH COLUMBIA -- (Marketwired) -- 03/11/14 -- CounterPath Corporation (NASDAQ: CPAH)(TSX: CCV), a leading developer of award-winning desktop, tablet and mobile VoIP software products and solutions, today announced it has entered into a licensing and distribution agreement with Gryphon Networks, the leader in marketing compliance and sales intelligence solutions, adding new capabilities to Gryphon's mobile solutions and further empowering its clients' dispersed and mobile workforces.
Gryphon Networks is the only provider of fully automated, integrated, and real-time sales intelligence and marketing compliance solutions for dispersed sales and marketing organizations. More than 600 clients including the world's top banks, healthcare and insurance firms rely on Gryphon's cloud-based services to ensure indemnified marketing compliance amidst a complex and constantly changing regulatory environment, while generating sales intelligence that empowers sales managers to improve outbound sales performance based on metrics, rather than aggregated hunches.
CounterPath's technology enhances Gryphon's Do-Not-Call compliance and Sales Intelligence offerings with new mobile features that include several pre- and post-call capabilities, such as data entry, call playback, and campaign management, as well as support for a broader variety of devices including iPhone, iPad, Android and BlackBerry smartphones and tablets. This will increase ease of deployment across a broader array of device types and offer new functionality to users and gives sales managers visibility into detailed sales performance data, whether employees are making calls in the office, at home, or on the go.
"After a rigorous selection process, we chose CounterPath as our mobile partner," Rick Boudrieau, CTO of Gryphon Networks. "Their Bria solution enables us to add new features and custom branding options to our mobile apps. As a result, they will be easier for users, more insightful for managers, and more effective for businesses trying to get the most out of distributed sales teams that use mobile devices for sales calls outside of centralized call centers or offices."
"We welcome Gryphon as a new channel partner for CounterPath. This partnership with Gryphon demonstrates the versatility of Bria. It showcases how CounterPath's mobile offering can provide turnkey solutions across a variety of uses and industries. As a leading provider of Marketing Compliance and Sales Intelligence services, Gryphon needs a mobile product that allows its customers' dispersed sales workforce to remain fully compliant with all Do-Not-Call regulations, and provide sales management with visibility into their team's activities and effectiveness, regardless of location or device," said Todd Carothers, Executive Vice President Marketing and Products at CounterPath.
Gryphon will release the new Bria-enabled features to its mobile app users in the second quarter of 2014.
CounterPath's unique offering includes options for call centers to add in branding and technical requirements that will help them differentiate their customer service capabilities. Several Bria call center delivery models are available in order to suit different customer needs. Bria can be customized to include or limit specific features and its user interface can branded and customized. Customers can also choose to integrate Bria with existing technology via CounterPath's softphone SDK, softphone API or third party API extension.
For more information on CounterPath call center solutions, contact [email protected].
CounterPath's SIP-based VoIP softphones are changing the face of telecommunications. An industry and user favorite, Bria softphones for desktop and mobile devices, together with the Company's server applications and Fixed Mobile Convergence (FMC) solutions, enable service providers, OEMs and enterprises large and small around the globe to offer a seamless and unified communications experience across both fixed and mobile networks. Standards-based, cost-effective and reliable, CounterPath's award-winning solutions power the voice and video calling, messaging, and presence offerings of customers such as Alcatel-Lucent, AT&T, Verizon, BT, Mobilkom Austria, Rogers, Avaya, BroadSoft, Cisco Systems, GENBAND, Metaswitch Networks, Mitel, NTT and NEC.
For more information about CounterPath's Bria softphone applications and provisioning solutions, visit: www.counterpath.com/products.
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things.
And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Sep. 1, 2016 02:00 AM EDT Reads: 3,146
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Aug. 31, 2016 09:00 PM EDT Reads: 2,078
We are always online. We access our data, our finances, work, and various services on the Internet. But we live in a congested world of information in which the roads were built two decades ago. The quest for better, faster Internet routing has been around for a decade, but nobody solved this problem.
We’ve seen band aid approaches like CDNs that attack a niche's slice of static content part of the Internet, but that’s it. It does not address the dynamic services-based Internet of today. It doe...
Aug. 31, 2016 09:00 PM EDT Reads: 382
SYS-CON Events announced today that Numerex Corp, a leading provider of managed enterprise solutions enabling the Internet of Things (IoT), will exhibit at the 19th International Cloud Expo | @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Numerex Corp. (NASDAQ:NMRX) is a leading provider of managed enterprise solutions enabling the Internet of Things (IoT). The Company's solutions produce new revenue streams or create operating...
Aug. 31, 2016 08:15 PM EDT Reads: 363
Qosmos has announced new milestones in the detection of encrypted traffic and in protocol signature coverage.
Qosmos latest software can accurately classify traffic encrypted with SSL/TLS (e.g., Google, Facebook, WhatsApp), P2P traffic (e.g., BitTorrent, MuTorrent, Vuze), and Skype, while preserving the privacy of communication content. These new classification techniques mean that traffic optimization, policy enforcement, and user experience are largely unaffected by encryption. In respect wit...
Aug. 31, 2016 07:45 PM EDT Reads: 1,969
While DevOps promises a better and tighter integration among an organization’s development and operation teams and transforms an application life cycle into a continual deployment, Chef and Azure together provides a speedy, cost-effective and highly scalable vehicle for realizing the business values of this transformation.
In his session at @DevOpsSummit at 19th Cloud Expo, Yung Chou, a Technology Evangelist at Microsoft, will present a unique opportunity to witness how Chef and Azure work tog...
Aug. 31, 2016 07:15 PM EDT Reads: 283
The Internet of Things can drive efficiency for airlines and airports.
In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, will discuss the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports.
The session will include a working demo and a technical d...
Aug. 31, 2016 07:00 PM EDT Reads: 313
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...
Aug. 31, 2016 06:30 PM EDT Reads: 2,538
DevOps at Cloud Expo – being held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open.
Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Am...
Aug. 31, 2016 06:15 PM EDT Reads: 3,633
Although it has gained significant traction in the consumer space, IoT is still in the early stages of adoption in enterprises environments. However, many companies are working on initiatives like Industry 4.0 that includes IoT as one of the key disruptive technologies expected to reshape businesses of tomorrow. The key challenges will be availability, robustness and reliability of networks that connect devices in a business environment. Software Defined Wide Area Network (SD-WAN) is expected to...
Aug. 31, 2016 06:15 PM EDT Reads: 338
Between the mockups and specs produced by analysts, and resulting applications built by developers, there exists a gulf where projects fail, costs spiral, and applications disappoint. Methodologies like Agile attempt to address this with intensified communication, with partial success but many limitations.
In his session at @DevOpsSummit at 19th Cloud Expo, Charles Kendrick, CTO at Isomorphic Software, will present a revolutionary model enabled by new technologies. Learn how business and deve...
Aug. 31, 2016 06:15 PM EDT Reads: 245
Developing software for the Internet of Things (IoT) comes with its own set of challenges. Security, privacy, and unified standards are a few key issues. In addition, each IoT product is comprised of (at least) three separate application components: the software embedded in the device, the back-end service, and the mobile application for the end user’s controls. Each component is developed by a different team, using different technologies and practices, and deployed to a different stack/target –...
Aug. 31, 2016 05:15 PM EDT Reads: 328
SYS-CON Events announced today that Hitrons Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Hitrons Solutions Inc. is distributor in the North American market for unique products and services of small and medium-size businesses, including cloud services and solutions, SEO marketing platforms, and mobile applications.
Aug. 31, 2016 05:00 PM EDT Reads: 898
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world.
The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago.
All major researchers estimate there will be tens of billions devices - comp...
Aug. 31, 2016 04:45 PM EDT Reads: 3,865
Enterprises have forever faced challenges surrounding the sharing of their intellectual property. Emerging cloud adoption has made it more compelling for enterprises to digitize their content, making them available over a wide variety of devices across the Internet.
In his session at 19th Cloud Expo, Santosh Ahuja, Director of Architecture at Impiger Technologies, will introduce various mechanisms provided by cloud service providers today to manage and share digital content in a secure manner....
Aug. 31, 2016 04:15 PM EDT Reads: 1,004