Click here to close now.




















Welcome!

News Feed Item

Monitise Launches Next-Generation Omni-Channel Consumer Alerting and Engagement Solution

Alerting+ Enables Financial Institutions to Deliver High-Engagement Communications That Resolve Customer Issues in Real Time and Create New Revenue Opportunities

SAN RAFAEL, CA -- (Marketwired) -- 03/11/14 -- Monitise plc (LSE: MONI), a global leader in Mobile Money solutions, today announced the launch of Alerting+, a next-generation consumer alerting and engagement solution for financial institutions (FIs). For the first time, FIs utilizing Alerting+ can evolve alerts from one-way notification to real-time two-way conversations that build trust and unlock new opportunities for revenue generation, customer acquisition and retention, fraud reduction, risk management and customer engagement.

"As a bank, we have an opportunity to leverage Monitise's Alerting+ capabilities to play a more prominent role as a trusted advisor to our customers," said Greg Jacobi, Senior Vice President at Webster Bank. "Mobile banking is quickly becoming a tool of mass empowerment and we want to reach our customers where they are, offering them vital communications about their bank account and finances. Alerting+ gives us a unique ability to connect with our customers, beyond what any other alerting system can do, and communicate with them in real-time, developing two-way conversations that resolve critical account issues and help them manage their money more effectively."

Alerting+ enables any FI, regardless of their core mobile banking platform, to enhance enterprise-wide messaging with a host of industry-first capabilities such as multi-step Conversational Alerts, Alert Aggregation, Omni-Channel Message Delivery, Alert Authoring and Cross Channel Consumer Preference Management. FIs can proactively communicate with and engage their customers through SMS, Email and Push Notifications. FIs can use two-way and multi-step alerts available with Alerting+ to advise customers if there's any unusual transaction activity or potential fraud transactions and offer the unique ability to take immediate action on their account. With more advanced business processes integrated into Alerting+, FIs can design relevant cross-sell and upsell offers, opening up new revenue-generation opportunities.

"Mobile is quickly becoming more than just another communication channel for financial institutions," said Lisa Stanton, President of Americas at Monitise. "Alerting+ creates new opportunities for FIs to connect with their customers and help them manage their money more effectively based on the immediacy and relevance of alerts. This evolves alerting to the next level of consumer interaction, allowing FIs to connect with their customers and build more robust relationships."

Alerting+ from Monitise brings a set of enterprise and engagement alerting capabilities that provide FIs with better mobile customer management to build truly mobile relationships. By moving beyond simple one-way notifications and basic two-way exchanges, FIs are in a unique position to harness the real power of mobile, leveraging the high engagement of a front screen application. Integrating advanced business processes based on consumers transactional behavior and account status builds real enterprise business value by engaging customers with relevant conversations in real-time.

"Mobile has redefined the relationship that banks can have with consumers, opening the door for new levels of engagement and opportunities to deliver a value-added experience," says Jason Malo, Research Director at CEB TowerGroup. " Providing real-time, contextual alert capability creates actionable conversations to help consumers manage their finances. Banks who do this well can develop more trusted relationships with their customers, improve customer retention and creating new revenue opportunities."

To learn more, please visit: www.monitisemobilefi.com

About Monitise
Monitise (LSE: MONI) is a world leader in Mobile Money -- banking, paying and buying with a mobile device. Leading banks, payments companies, retailers and mobile networks utilize Monitise's technology platforms and services to securely connect people with their money.

Already 28 million consumers benefit from our patented technology to 'bank anywhere,' 'pay anyone' and 'buy anything,' accounting for $71 billion of payments, purchases and transfers annually. More information is available at www.monitise.com.

Add to Digg Bookmark with del.icio.us Add to Newsvine

For further information:
Monitise plc
Alastair Lukies
Chief Executive Officer
Brad Petzer
Chief Financial Officer
Tel: +44(0)203 657 0900

Americas
Lisa Stanton
President
Marc Winitz
SVP Marketing
Tel: 415-526-7000

Investor Relations
Andrew Griffin
Haya Herbert-Burns
[email protected]
Tel: +44(0)203 657 0366

Media Relations
Gavin Haycock
[email protected]
Tel: +44(0)203 657 0362

Peter Sadler
[email protected]
Tel: 415-625-8555

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Arch...
For IoT to grow as quickly as analyst firms’ project, a lot is going to fall on developers to quickly bring applications to market. But the lack of a standard development platform threatens to slow growth and make application development more time consuming and costly, much like we’ve seen in the mobile space. In his session at @ThingsExpo, Mike Weiner, Product Manager of the Omega DevCloud with KORE Telematics Inc., discussed the evolving requirements for developers as IoT matures and conducte...
Providing the needed data for application development and testing is a huge headache for most organizations. The problems are often the same across companies - speed, quality, cost, and control. Provisioning data can take days or weeks, every time a refresh is required. Using dummy data leads to quality problems. Creating physical copies of large data sets and sending them to distributed teams of developers eats up expensive storage and bandwidth resources. And, all of these copies proliferating...
Malicious agents are moving faster than the speed of business. Even more worrisome, most companies are relying on legacy approaches to security that are no longer capable of meeting current threats. In the modern cloud, threat diversity is rapidly expanding, necessitating more sophisticated security protocols than those used in the past or in desktop environments. Yet companies are falling for cloud security myths that were truths at one time but have evolved out of existence.
Digital Transformation is the ultimate goal of cloud computing and related initiatives. The phrase is certainly not a precise one, and as subject to hand-waving and distortion as any high-falutin' terminology in the world of information technology. Yet it is an excellent choice of words to describe what enterprise IT—and by extension, organizations in general—should be working to achieve. Digital Transformation means: handling all the data types being found and created in the organizat...
Public Cloud IaaS started its life in the developer and startup communities and has grown rapidly to a $20B+ industry, but it still pales in comparison to how much is spent worldwide on IT: $3.6 trillion. In fact, there are 8.6 million data centers worldwide, the reality is many small and medium sized business have server closets and colocation footprints filled with servers and storage gear. While on-premise environment virtualization may have peaked at 75%, the Public Cloud has lagged in adop...
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
The time is ripe for high speed resilient software defined storage solutions with unlimited scalability. ISS has been working with the leading open source projects and developed a commercial high performance solution that is able to grow forever without performance limitations. In his session at Cloud Expo, Alex Gorbachev, President of Intelligent Systems Services Inc., shared foundation principles of Ceph architecture, as well as the design to deliver this storage to traditional SAN storage co...
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid cloud model (public + private cloud), is here to stay. IDC estimates that the software-defined networking market will be valued at $3.7 billion by 2016. Security is a key component and benefit of the SDDC, and offers an opportunity to build security 'from the ground up' and weave it into the environment from day one. In his session at 16th Cloud Expo, Reuven Harrison, CTO and Co-Founder of Tufin,...
MuleSoft has announced the findings of its 2015 Connectivity Benchmark Report on the adoption and business impact of APIs. The findings suggest traditional businesses are quickly evolving into "composable enterprises" built out of hundreds of connected software services, applications and devices. Most are embracing the Internet of Things (IoT) and microservices technologies like Docker. A majority are integrating wearables, like smart watches, and more than half plan to generate revenue with ...
The Cloud industry has moved from being more than just being able to provide infrastructure and management services on the Cloud. Enter a new era of Cloud computing where monetization’s services through the Cloud are an essential piece of strategy to feed your organizations bottom-line, your revenue and Profitability. In their session at 16th Cloud Expo, Ermanno Bonifazi, CEO & Founder of Solgenia, and Ian Khan, Global Strategic Positioning & Brand Manager at Solgenia, discussed how to easily o...
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
In their session at 17th Cloud Expo, Hal Schwartz, CEO of Secure Infrastructure & Services (SIAS), and Chuck Paolillo, CTO of Secure Infrastructure & Services (SIAS), provide a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. In his role as CEO of Secure Infrastructure & Services (SIAS), Hal Schwartz provides leadership and direction for the company.
Rapid innovation, changing business landscapes, and new IT demands force businesses to make changes quickly. The DevOps approach is a way to increase business agility through collaboration, communication, and integration across different teams in the IT organization. In his session at DevOps Summit, Chris Van Tuin, Chief Technologist for the Western US at Red Hat, will discuss: The acceleration of application delivery for the business with DevOps
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Opening Keynote at 16th Cloud Expo, S...