Welcome!

News Feed Item

Fujitsu Develops Support Technology for Cloud Systems that Automatically Presents Appropriate Operational Procedures

Tokyo, Mar 12, 2014 - (JCN Newswire) - Fujitsu Laboratories Ltd. today announced that is has developed technology that supports the operations management of cloud systems by automatically generating the necessary procedure flows.

In recent years, as an increasing number of companies have moved systems from various on-premises customer sites to the cloud, improving operations management efficiency and reliability of cloud-based systems has become an issue.

Fujitsu Laboratories has now developed the world's first technology that analyzes and employs a variety of data relating to operations management that are stored in the cloud, including system logs, structural data, and operations procedure manuals. Fujitsu Laboratories has confirmed through in-house tests that approximately 30 percent of the operations work could be automated.

As a result, the various operations data that are generated in the course of using cloud-based systems can be re-used, and operations management can be expected to become more efficient and reliable.

Background

In recent years, as storage and networks have become more sophisticated, an increasing number of companies have moved systems from various on-premises locations to the cloud. Operational data, including system logs, structural data, and operations procedure manuals, are increasingly being stored in the cloud. In conventional operations management, from operational policies such as periodic system maintenance, operations managers would specify each system's operations procedures based on their own experience and know-how while referencing manuals and past documents.

Issues

Operations management know-how is largely dependent on the operation manager's specialized skills and on-the-job experience, knowledge not detailed in written manuals. Previously, Fujitsu Laboratories had developed methods of predicting and detecting failures in cloud infrastructure as well as for automatically generating the parameters required to build systems. After operations had started, however, procedures were not automated. For this reason, executing different operations procedures for each business system, such as file backup, and launching or stopping services, led to conditions where problems were likely to occur, particularly with the management of multiple business systems.

The Newly Developed Technology

Fujitsu Laboratories has developed technology that can analyze operation manuals, and then extract those parts that various manuals have in common so as to infer what procedures can be standardized. It has also developed automated support technology that makes the development of automated execution flows for operational procedures more efficient.

The technologies developed have the following features.

1. Technology for analyzing operational procedure manuals
Using the following procedures, an analysis is performed on the operational procedure manuals that are read by operations managers.

1) Parts where the work is described are extracted and segmented so that the portioning of each procedure manual is minimized and re-use is maximized
2) Superimposing the segmentation results, the shared procedures are inferred
3) The common operational procedures are then further segmented by their complexity and the operations work involved
4) The time required to create automated operational flows and the current manual work times are then estimated to determine priority for automation

In calculating the segmentation, the computation diverges as the combination problems are solved. However, as this technology seeks partial sequences in stages, time required for computations is reduced.

As a result, analysis of operational procedure manuals, which requires over a month using conventional manual methods, could be performed in a matter of a few hours.

2. Automated support technology

If the operations manager describes in the operations design manual the bare minimum components involved in operation work such as service launches and stoppages, an automated operations flow can automatically be generated. In the operations design manual, the conditions for execution processing can also be specified, but because conditional branching and other implementation steps are automated, operation designer skills are not required. By describing the operation design manual in accordance with common procedures obtained from the analysis of the operational procedures, maintenance administration becomes easy using an automated operations flow with a high degree of re-use. The time required to create an automatically generated automated operations flow can be reduced by up to 90 percent.

Results

In testing the technology developed by applying it to the operations work of one of the company's datacenters, Fujitsu Laboratories confirmed that approximately 30 percent of the operations work could be automated. By using this technology, customers can re-use the various operations data generated in the course of operating their cloud-based systems, and operations can expected to become more efficient and reliable.

Future Plans

Fujitsu Laboratories will advance its research and development work on technology for analyzing operational data with the aim of putting it into practical use in fiscal 2014.

About Fujitsu Limited

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.4 trillion yen (US$47 billion) for the fiscal year ended March 31, 2013 For more information, please see www.fujitsu.com.



Source: Fujitsu Limited

Contact:
Fujitsu Limited
Public and Investor Relations
www.fujitsu.com/global/news/contacts/
+81-3-3215-5259


Copyright 2014 JCN Newswire. All rights reserved. www.japancorp.net

More Stories By JCN Newswire

Copyright 2008 JCN Newswire. All rights reserved. Republication or redistribution of JCN Newswire content is expressly prohibited without the prior written consent of JCN Newswire. JCN Newswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
"We host and fully manage cloud data services, whether we store, the data, move the data, or run analytics on the data," stated Kamal Shannak, Senior Development Manager, Cloud Data Services, IBM, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
With the proliferation of both SQL and NoSQL databases, organizations can now target specific fit-for-purpose database tools for their different application needs regarding scalability, ease of use, ACID support, etc. Platform as a Service offerings make this even easier now, enabling developers to roll out their own database infrastructure in minutes with minimal management overhead. However, this same amount of flexibility also comes with the challenges of picking the right tool, on the right ...
DevOps at Cloud Expo – being held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Am...
"This week we're really focusing on scalability, asset preservation and how do you back up to the cloud and in the cloud with object storage, which is really a new way of attacking dealing with your file, your blocked data, where you put it and how you access it," stated Jeff Greenwald, Senior Director of Market Development at HGST, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Large scale deployments present unique planning challenges, system commissioning hurdles between IT and OT and demand careful system hand-off orchestration. In his session at @ThingsExpo, Jeff Smith, Senior Director and a founding member of Incenergy, will discuss some of the key tactics to ensure delivery success based on his experience of the last two years deploying Industrial IoT systems across four continents.
“We're a global managed hosting provider. Our core customer set is a U.S.-based customer that is looking to go global,” explained Adam Rogers, Managing Director at ANEXIA, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
SYS-CON Events announced today that MangoApps will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device.
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effi...
The IETF draft standard for M2M certificates is a security solution specifically designed for the demanding needs of IoT/M2M applications. In his session at @ThingsExpo, Brian Romansky, VP of Strategic Technology at TrustPoint Innovation, explained how M2M certificates can efficiently enable confidentiality, integrity, and authenticity on highly constrained devices.
In today's uber-connected, consumer-centric, cloud-enabled, insights-driven, multi-device, global world, the focus of solutions has shifted from the product that is sold to the person who is buying the product or service. Enterprises have rebranded their business around the consumers of their products. The buyer is the person and the focus is not on the offering. The person is connected through multiple devices, wearables, at home, on the road, and in multiple locations, sometimes simultaneously...
“delaPlex Software provides software outsourcing services. We have a hybrid model where we have onshore developers and project managers that we can place anywhere in the U.S. or in Europe,” explained Manish Sachdeva, CEO at delaPlex Software, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor – all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...