Welcome!

News Feed Item

Progress Helps Akioma Enable Citizen Developers with Easier Business Rules in New CRM System

Progress (NASDAQ: PRGS) today announced that Akioma Software, which creates specialized, industry-specific CRM systems, is relying on the Progress® Pacific™ platform to empower its customers to become more effective citizen developers by replacing complex coding requirements with intuitive drag and drop business rules capabilities.

At the outset of creating its new CRM system, Akioma’s goal was to integrate a business rules management system (BRMS) that would reduce the need to traditionally code individual changes by 50-60%. A BRMS enables business analysts and policy makers – those who best understand the dynamics forcing change within an organization – to easily model and deploy business rules without needing traditional programming skills. By utilizing the Progress Corticon® business rules management system within the Progress Pacific platform, Akioma was ultimately able to replace nearly 100% of the business rules coding required in the final application, slashing development lead times from between four and six weeks to just a few days.

Akioma’s clients include companies who sell complex products and services in unique, multi-step deals such as manufacturers of custom-engineered equipment. Due to this complexity, they require a CRM system that enables them to quote and deliver proposals with thousands of sub-orders, possibilities and contingencies. In this type of an environment, the automated testing, modelling and analysis capabilities of the Progress BRMS solution help to ensure that the business logic will produce the correct outcome for all possible scenarios.

Akioma’s CRM system includes everything from product management to offer creation and can be adapted to the precise business logic of each. It is a highly functioning tool that allows for dynamic process flows based on variable business factors. Every Akioma customer has its own customization needs, which are often extensive. By implementing a BRMS and splitting the underlying application from the customer-specific rules, the CRM system becomes easier to update. Akioma can update customers to new versions because the rules are independent of the application.

Customer and Executive Quotes:

Mike Liewehr, founder and managing director at Akioma, said, “Our customers and users don't adapt to the application, the application needs to adapt to the customers. To create systems that can meet complex and evolving requirements meant we needed a business rules management system tool that was as powerful as a full coding language.”

He added, “Quicker development is great but the most exciting thing that has been enabled by the Progress Pacific platform is the ability to turn our customers into citizen developers. Removing huge swathes of code with simple drag and drop rules puts the power in the hands of the business experts.”

Dr. Mark Allen, chief technology officer, decision management, Progress, said: “Akioma's CRM solution is a fantastic example of the real business benefits that can be achieved by incorporating a robust rules engine. With the Progress Pacific platform and Corticon BRMS software, Akioma accelerated its time to market, and delivered a solution that is far easier to configure to the unique needs of their clients.”

Additional Resources:

Akioma Website

Progress Corporate Blog

Progress App Dev Blog

Progress Customer Stories

Follow conversation about Progress Pacific at #PRGSPacific and #PaaS

Follow Progress on Twitter, Facebook, LinkedIn and Google+

About Progress Software Corporation

Progress Software Corporation (NASDAQ: PRGS) is a global software company that simplifies the development, deployment and management of business applications on-premise or in the cloud, on any platform or device, to any data source, with enhanced performance, minimal IT complexity and low total cost of ownership. Progress can be reached at www.progress.com or 1-781-280-4000.

Progress, Pacific and Corticon are trademarks or registered trademarks of Progress Software Corporation or one of its subsidiaries or affiliates in the U.S. and other countries. Any other names contained herein may be trademarks of their respective owners.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that MobiDev, a client-oriented software development company, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex softw...
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
In his session at 19th Cloud Expo, Claude Remillard, Principal Program Manager in Developer Division at Microsoft, contrasted how his team used config as code and immutable patterns for continuous delivery of microservices and apps to the cloud. He showed how the immutable patterns helps developers do away with most of the complexity of config as code-enabling scenarios such as rollback, zero downtime upgrades with far greater simplicity. He also demoed building immutable pipelines in the cloud ...
SYS-CON Events announced today that Catchpoint Systems, Inc., a provider of innovative web and infrastructure monitoring solutions, has been named “Silver Sponsor” of SYS-CON's DevOps Summit at 18th Cloud Expo New York, which will take place June 7-9, 2016, at the Javits Center in New York City, NY. Catchpoint is a leading Digital Performance Analytics company that provides unparalleled insight into customer-critical services to help consistently deliver an amazing customer experience. Designed ...
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
While many government agencies have embraced the idea of employing cloud computing as a tool for increasing the efficiency and flexibility of IT, many still struggle with large scale adoption. The challenge is mainly attributed to the federated structure of these agencies as well as the immaturity of brokerage and governance tools and models. Initiatives like FedRAMP are a great first step toward solving many of these challenges but there are a lot of unknowns that are yet to be tackled. In hi...
With the proliferation of both SQL and NoSQL databases, organizations can now target specific fit-for-purpose database tools for their different application needs regarding scalability, ease of use, ACID support, etc. Platform as a Service offerings make this even easier now, enabling developers to roll out their own database infrastructure in minutes with minimal management overhead. However, this same amount of flexibility also comes with the challenges of picking the right tool, on the right ...
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
One of the hottest areas in cloud right now is DRaaS and related offerings. In his session at 16th Cloud Expo, Dale Levesque, Disaster Recovery Product Manager with Windstream's Cloud and Data Center Marketing team, will discuss the benefits of the cloud model, which far outweigh the traditional approach, and how enterprises need to ensure that their needs are properly being met.
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Up until last year, enterprises that were looking into cloud services usually undertook a long-term pilot with one of the large cloud providers, running test and dev workloads in the cloud. With cloud’s transition to mainstream adoption in 2015, and with enterprises migrating more and more workloads into the cloud and in between public and private environments, the single-provider approach must be revisited. In his session at 18th Cloud Expo, Yoav Mor, multi-cloud solution evangelist at Cloudy...
When you focus on a journey from up-close, you look at your own technical and cultural history and how you changed it for the benefit of the customer. This was our starting point: too many integration issues, 13 SWP days and very long cycles. It was evident that in this fast-paced industry we could no longer afford this reality. We needed something that would take us beyond reducing the development lifecycles, CI and Agile methodologies. We made a fundamental difference, even changed our culture...
The proper isolation of resources is essential for multi-tenant environments. The traditional approach to isolate resources is, however, rather heavyweight. In his session at 18th Cloud Expo, Igor Drobiazko, co-founder of elastic.io, drew upon his own experience with operating a Docker container-based infrastructure on a large scale and present a lightweight solution for resource isolation using microservices. He also discussed the implementation of microservices in data and application integrat...
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...