Welcome!

News Feed Item

Pitney Bowes Adds Enhanced Big Data Management Capabilities to its Spectrum™ Technology Platform

Pitney Bowes Inc. (NYSE: PBI) today announced a new release of its flagship Spectrum™ Technology Platform, providing integrated data quality, data integration, master data management (MDM) and analytics capabilities to help organizations address their Big Data challenges from one, unified platform. This agile and flexible platform is designed to help organizations extract more value from their data to drive greater profitability, reduce risk and deliver more personalized and contextually relevant customer experiences.

In today’s fast-paced and competitive environment, businesses are challenged with drawing actionable insights from growing data sets locked in internal and external sources. A well-defined customer information management strategy can help unlock the value by optimizing interactions, reducing exposures and increasing operational efficiency.

Using the Pitney Bowes Spectrum Technology platform, global banks deliver personalized customer experiences across various business channels by establishing a single customer identity across the enterprise. Similarly, Pitney Bowes has helped retailers apply this technology to increase the efficiency of their catalog mailing process by over 50 percent, with improved accuracy and reduced cycle time.

The benefit of this technology is that it allows clients to deliver trusted data and insights in context across touch-points to maximize the value of customer information. It does so by aggregating, cleansing and consolidating data from disparate sources and enriching it with corporate and third-party reference data. This high-quality data is modeled as knowledge graphs, built on graph database technology, which makes it easier for users to view, retrieve and use the key insights for better decision-making.

Knowledge graphs inherently provide the ability to create multi-dimensional views of information to address specific needs of various business stakeholders in organizations such as sales, marketing and compliance. In addition, business stakeholders prefer to view data in the context of their process and in-line with appropriate governance policies. For example, a knowledge graph can be used by a financial company to track a consumer’s spending pattern or it can be used by an insurance company to visually depict a customer’s risk profile.

“Clients today require more dynamic and flexible solutions to help them manage their customer information,” said Navin Sharma, Vice President of Product Management, Information Management Software and Solutions at Pitney Bowes. “We have a long and successful track record of providing our clients with technology to better understand, service and cultivate customer relationships. The new enhancements we have added to the Spectrum Technology Platform will further ensure that clients are well-equipped to unlock the value of their customer data where traditional approaches have failed.”

Key capabilities in this new release are as follows:

  • Visual Data Modeling: Subject-matter experts model to the business outcome using an intuitive "white-boarding" approach delivered via a web UI. This provides an agile way to manage complex relationships and hierarchies and support better collaboration between business and IT functions.
  • Process-centric Data Governance: With access to corporate data as well as external sources at their fingertips, business stewards are able to review and resolve issues quickly. They can also capture and visualize data quality trends against established key performance indicators (KPIs) to monitor the health of the data assets in context of their processes.
  • Big Data Readiness: With the ability to handle large data sets, combined with advanced clustering and in-memory caching, organizations can process large volumes of data coming in at high velocity.
  • Enhanced Entity Resolution: Advanced search coupled with matching algorithms against unstructured data, enables companies high-performance access to disambiguated information for building 360 degree customer views.
  • Industry and Application Certifications: In the new version, support for several new standards and applications has been added. This includes support for HL7, the healthcare information standard, latest versions of SAP applications, NetSuite and postal certifications for CASS (US) and SERP (Canada).

Already, a number of large clients in financial services, insurance, retail and high-tech industries are implementing the latest version of Spectrum Technology Platform. For more than 30 years, Pitney Bowes has provided information management technology to companies across industries including financial services, insurance, retail, telecommunications and public sector. To learn more, visit http://www.pb.com/software/Customer-Information-Management/Resources/.

About Pitney Bowes

Pitney Bowes provides technology solutions for small, mid-size and large firms that help them connect with customers to build loyalty and grow revenue. Many of the company’s solutions are delivered on open platforms to best organize, analyze and apply both public and proprietary data to two-way customer communications. Pitney Bowes includes direct mail, transactional mail and call center communications in its solution mix along with digital channel messaging for the Web, email and mobile applications. Pitney Bowes: Every connection is a new opportunity™. www.pb.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that Stratoscale, the software company developing the next generation data center operating system, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Stratoscale is revolutionizing the data center with a zero-to-cloud-in-minutes solution. With Stratoscale’s hardware-agnostic, Software Defined Data Center (SDDC) solution to store everything, run anything and scale everywhere...
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body? In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...
Many private cloud projects were built to deliver self-service access to development and test resources. While those clouds delivered faster access to resources, they lacked visibility, control and security needed for production deployments. In their session at 18th Cloud Expo, Steve Anderson, Product Manager at BMC Software, and Rick Lefort, Principal Technical Marketing Consultant at BMC Software, will discuss how a cloud designed for production operations not only helps accelerate developer...
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified – now it's a component-based well-performing framework. This immersive one-day workshop at 18th Cloud Expo, led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and the product company SuranceBay, will provide you with everything you wanted to know about Angular 2.
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
As the rapid adoption of containers continues, companies are finding that they lack the operational tools to understand the behavior of applications deployed in these containers, and how to identify issues in their application infrastructure. For example, how are multiple containers within an application impacting each other’s performance? If an application’s service is degraded, which container is to blame? In the case of an application outage, what was the root cause of the outage?
SYS-CON Events announced today that Men & Mice, the leading global provider of DNS, DHCP and IP address management overlay solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The Men & Mice Suite overlay solution is already known for its powerful application in heterogeneous operating environments, enabling enterprises to scale without fuss. Building on a solid range of diverse platform support,...
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
Peak 10, Inc., has announced the implementation of IT service management, a business process alignment initiative based on the widely adopted Information Technology Infrastructure Library (ITIL) framework. The implementation of IT service management enhances Peak 10’s current service-minded approach to IT delivery by propelling the company to deliver higher levels of personalized and prompt service. The majority of Peak 10’s operations employees have been trained and certified in the ITIL frame...
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
We’ve worked with dozens of early adopters across numerous industries and will debunk common misperceptions, which starts with understanding that many of the connected products we’ll use over the next 5 years are already products, they’re just not yet connected. With an IoT product, time-in-market provides much more essential feedback than ever before. Innovation comes from what you do with the data that the connected product provides in order to enhance the customer experience and optimize busi...
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...