Welcome!

News Feed Item

Want to Know Which Mobile Network Is the Best? RootMetrics Settles the Score

LONDON, March 13, 2014 /PRNewswire/ --

First-ever national UK study gives consumers unparalleled insight on differences between networks

Independent mobile analytics firm RootMetrics® (http://www.rootmetrics.co.uk) today announced the results of its UK RootScore® Report, a first-of-its-kind, comprehensive report on mobile performance across the UK. Offering an unbiased, transparent characterisation of UK mobile performance from a consumer's perspective, the company found that the major UK networks provide hugely varying levels of service across the UK.

During its UK-wide testing, RootMetrics collected more than 840,000 samples, which is approximately one sample for every 100 mobile phone contracts in the UK. Visiting all four UK nations, the company drove more than 23,000 miles - the equivalent of driving from Land's End to John O'Groats 27 times. Focused on representing the consumer experience, RootMetrics used off-the-shelf mobile phones to test outdoors, during driving, and at more than 1,000 indoor locations.

"These results give UK consumers and businesses the most accurate view of mobile performance in the UK that has ever been made available. From nation to neighbourhood, people now have access to data showing them the best network in their area," said RootMetrics CEO and President Bill Moore. "No other study of this size and scale for mobile performance has ever been carried out before in the UK, and it has, for the first time, shown consumers the true services they are receiving from their network provider."

The UK-wide report provides a full breakdown of how each network performed across mobile internet, call, and text testing, as well as a summary view of which network was the fastest and which was the most reliable.

UK Report Findings

EE's early rollout of 4G paid big dividends. EE won every RootScore Award, whilst also finishing first in the RootMetrics Reliability and Speed Indices. Three stood out for its strong, second-place showing in the reliability results, while Vodafone trailed markedly in this category.

Overall Performance

         Rank         Network      RootScore(R)
          1              EE            84.6
          2            Three           73.5
          3              O2            66.5
          4           Vodafone         52.4


Call

         Rank         Network      RootScore(R)
          1              EE            86.3
          2              O2            79.2
          3            Three           76.3
          4           Vodafone         66.6


Mobile Internet

         Rank         Network      RootScore(R)
          1              EE            81.0
          2            Three           67.1
          3              O2            48.4
          4           Vodafone         30.2


Text

         Rank         Network      RootScore(R)
          1              EE            93.0
          2              O2            90.8
          3            Three           90.4
          4           Vodafone         88.3


Network Reliability

         Rank         Network      Index Score
          1              EE            77.7
          2            Three           74.2
          3              O2            59.1
          4           Vodafone         40.2


Network Speed

         Rank         Network      Index Score
          1              EE           102.4
          2              O2            75.9
          3           Vodafone         72.9
          4            Three           69.0


RootMetrics also compared network performance within each of the four UK nations. As at the UK level, EE led the way in the overall nation-by-nation RootScore results. EE and Three again proved to be the most reliable networks, with particularly strong reliability performances in Northern Ireland.

Overall Performance

                      RootScore Award
       Nation            Winner(s)         RootScore(R)
       England              EE                 82.4
      Northern
       Ireland              EE                 86.3
      Scotland              EE                 78.0
        Wales           EE & Three        73.1 and 70.7


Network Reliability - England

         Rank         Network      Index Score
          1              EE            74.1
          2            Three           68.7
          3              O2            51.3
          4           Vodafone         27.4


Network Reliability - Northern Ireland

         Rank         Network      Index Score
          1            Three           82.7
          1              EE            82.3
          3              O2            51.3
          4           Vodafone         37.7


Network Reliability - Scotland

         Rank         Network      Index Score
          1              EE            74.6
          1            Three           71.3
          3              O2            44.0
                      Vodafone          *


* Below minimum performance threshold

Network Reliability - Wales

         Rank         Network      Index Score
          1            Three           82.7
          1              EE            82.3
                         O2             *
                      Vodafone          *


* Below minimum performance threshold

Network Speed - England

         Rank         Network      Index Score
          1              EE           103.7
          2              O2            76.7
          3            Three           72.5
          4           Vodafone         68.7


Network Speed - Northern Ireland

         Rank         Network      Index Score
          1              EE            94.6
          2            Three           73.1
          3              O2            67.0
          4           Vodafone         66.5


Network Speed - Scotland

         Rank         Network      Index Score
          1              EE            83.0
          2           Vodafone         70.0
          3            Three           68.9
          4              O2            68.0


Network Speed - Wales

         Rank         Network      Index Score
          1              EE            79.4
          2              O2            67.1
          3            Three           66.6
          4           Vodafone         62.4


Summarising the Results

Bringing together results and insights from its UK, UK-Nations, and Metro RootScore Reports, the company also announced its first-ever Mobile Performance Review. In addition to a look at UK-wide performance, the article provides consumers with a summary of nation-by-nation and metro results, with EE again performing strongly.

Connecting the dots across all levels of mobile performance, the new report provides consumers a complete picture of the current mobile landscape. (http://www.rootmetrics.com/state-of-the-mobile-union-2014-uk).

The company also offers consumers an online CoverageMap that combines professional and crowdsourced results down to the street level, and a free app that allows people to test performance for themselves. Taken together, the RootMetrics suite of products lets consumers find the insights that are most relevant to their individualized needs.

About RootMetrics

RootMetrics is an independent company that, via its website and free smartphone application, provides free, unbiased maps and reports on mobile network performance across the UK.

Using professional testers, RootMetrics measures network coverage, mobile internet speeds, and call success and failure rates for all of the major operators across all major cities and towns. A free-to-download mobile phone application allows consumers to view coverage near them and upload their own test results whether they are in an area that has been professionally tested or not. All of this information is put into easy-to-read on-line maps giving mobile phone users all the information they need to make informed decisions about the mobile phone company that's right for them.

Press contacts

Jess Ballinger
+44(0)20-7025-6493 / +44(0)7709-809709 
[email protected]
[email protected]

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
While DevOps most critically and famously fosters collaboration, communication, and integration through cultural change, culture is more of an output than an input. In order to actively drive cultural evolution, organizations must make substantial organizational and process changes, and adopt new technologies, to encourage a DevOps culture. Moderated by Andi Mann, panelists discussed how to balance these three pillars of DevOps, where to focus attention (and resources), where organizations might...
SYS-CON Events announced today that IoT Now has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.
In their Live Hack” presentation at 17th Cloud Expo, Stephen Coty and Paul Fletcher, Chief Security Evangelists at Alert Logic, provided the audience with a chance to see a live demonstration of the common tools cyber attackers use to attack cloud and traditional IT systems. This “Live Hack” used open source attack tools that are free and available for download by anybody. Attendees learned where to find and how to operate these tools for the purpose of testing their own IT infrastructure. The...
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 20th Cloud Expo, which will take place on June 6-8, 2017 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 add...
SYS-CON Events announced today that MobiDev, a client-oriented software development company, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex softw...
Information technology (IT) advances are transforming the way we innovate in business, thereby disrupting the old guard and their predictable status-quo. It’s creating global market turbulence. Industries are converging, and new opportunities and threats are emerging, like never before. So, how are savvy chief information officers (CIOs) leading this transition? Back in 2015, the IBM Institute for Business Value conducted a market study that included the findings from over 1,800 CIO interviews ...
Virtualization over the past years has become a key strategy for IT to acquire multi-tenancy, increase utilization, develop elasticity and improve security. And virtual machines (VMs) are quickly becoming a main vehicle for developing and deploying applications. The introduction of containers seems to be bringing another and perhaps overlapped solution for achieving the same above-mentioned benefits. Are a container and a virtual machine fundamentally the same or different? And how? Is one techn...
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
What sort of WebRTC based applications can we expect to see over the next year and beyond? One way to predict development trends is to see what sorts of applications startups are building. In his session at @ThingsExpo, Arin Sime, founder of WebRTC.ventures, will discuss the current and likely future trends in WebRTC application development based on real requests for custom applications from real customers, as well as other public sources of information,
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
As businesses adopt functionalities in cloud computing, it’s imperative that IT operations consistently ensure cloud systems work correctly – all of the time, and to their best capabilities. In his session at @BigDataExpo, Bernd Harzog, CEO and founder of OpsDataStore, will present an industry answer to the common question, “Are you running IT operations as efficiently and as cost effectively as you need to?” He will expound on the industry issues he frequently came up against as an analyst, and...
ChatOps is an emerging topic that has led to the wide availability of integrations between group chat and various other tools/platforms. Currently, HipChat is an extremely powerful collaboration platform due to the various ChatOps integrations that are available. However, DevOps automation can involve orchestration and complex workflows. In his session at @DevOpsSummit at 20th Cloud Expo, Himanshu Chhetri, CTO at Addteq, will cover practical examples and use cases such as self-provisioning infra...
The financial services market is one of the most data-driven industries in the world, yet it’s bogged down by legacy CPU technologies that simply can’t keep up with the task of querying and visualizing billions of records. In his session at 20th Cloud Expo, Jared Parker, Director of Financial Services at Kinetica, will discuss how the advent of advanced in-database analytics on the GPU makes it possible to run sophisticated data science workloads on the same database that is housing the rich inf...
For organizations that have amassed large sums of software complexity, taking a microservices approach is the first step toward DevOps and continuous improvement / development. Integrating system-level analysis with microservices makes it easier to change and add functionality to applications at any time without the increase of risk. Before you start big transformation projects or a cloud migration, make sure these changes won’t take down your entire organization.