Welcome!

News Feed Item

Want to Know Which Mobile Network Is the Best? RootMetrics Settles the Score

LONDON, March 13, 2014 /PRNewswire/ --

First-ever national UK study gives consumers unparalleled insight on differences between networks

Independent mobile analytics firm RootMetrics® (http://www.rootmetrics.co.uk) today announced the results of its UK RootScore® Report, a first-of-its-kind, comprehensive report on mobile performance across the UK. Offering an unbiased, transparent characterisation of UK mobile performance from a consumer's perspective, the company found that the major UK networks provide hugely varying levels of service across the UK.

During its UK-wide testing, RootMetrics collected more than 840,000 samples, which is approximately one sample for every 100 mobile phone contracts in the UK. Visiting all four UK nations, the company drove more than 23,000 miles - the equivalent of driving from Land's End to John O'Groats 27 times. Focused on representing the consumer experience, RootMetrics used off-the-shelf mobile phones to test outdoors, during driving, and at more than 1,000 indoor locations.

"These results give UK consumers and businesses the most accurate view of mobile performance in the UK that has ever been made available. From nation to neighbourhood, people now have access to data showing them the best network in their area," said RootMetrics CEO and President Bill Moore. "No other study of this size and scale for mobile performance has ever been carried out before in the UK, and it has, for the first time, shown consumers the true services they are receiving from their network provider."

The UK-wide report provides a full breakdown of how each network performed across mobile internet, call, and text testing, as well as a summary view of which network was the fastest and which was the most reliable.

UK Report Findings

EE's early rollout of 4G paid big dividends. EE won every RootScore Award, whilst also finishing first in the RootMetrics Reliability and Speed Indices. Three stood out for its strong, second-place showing in the reliability results, while Vodafone trailed markedly in this category.

Overall Performance

         Rank         Network      RootScore(R)
          1              EE            84.6
          2            Three           73.5
          3              O2            66.5
          4           Vodafone         52.4


Call

         Rank         Network      RootScore(R)
          1              EE            86.3
          2              O2            79.2
          3            Three           76.3
          4           Vodafone         66.6


Mobile Internet

         Rank         Network      RootScore(R)
          1              EE            81.0
          2            Three           67.1
          3              O2            48.4
          4           Vodafone         30.2


Text

         Rank         Network      RootScore(R)
          1              EE            93.0
          2              O2            90.8
          3            Three           90.4
          4           Vodafone         88.3


Network Reliability

         Rank         Network      Index Score
          1              EE            77.7
          2            Three           74.2
          3              O2            59.1
          4           Vodafone         40.2


Network Speed

         Rank         Network      Index Score
          1              EE           102.4
          2              O2            75.9
          3           Vodafone         72.9
          4            Three           69.0


RootMetrics also compared network performance within each of the four UK nations. As at the UK level, EE led the way in the overall nation-by-nation RootScore results. EE and Three again proved to be the most reliable networks, with particularly strong reliability performances in Northern Ireland.

Overall Performance

                      RootScore Award
       Nation            Winner(s)         RootScore(R)
       England              EE                 82.4
      Northern
       Ireland              EE                 86.3
      Scotland              EE                 78.0
        Wales           EE & Three        73.1 and 70.7


Network Reliability - England

         Rank         Network      Index Score
          1              EE            74.1
          2            Three           68.7
          3              O2            51.3
          4           Vodafone         27.4


Network Reliability - Northern Ireland

         Rank         Network      Index Score
          1            Three           82.7
          1              EE            82.3
          3              O2            51.3
          4           Vodafone         37.7


Network Reliability - Scotland

         Rank         Network      Index Score
          1              EE            74.6
          1            Three           71.3
          3              O2            44.0
                      Vodafone          *


* Below minimum performance threshold

Network Reliability - Wales

         Rank         Network      Index Score
          1            Three           82.7
          1              EE            82.3
                         O2             *
                      Vodafone          *


* Below minimum performance threshold

Network Speed - England

         Rank         Network      Index Score
          1              EE           103.7
          2              O2            76.7
          3            Three           72.5
          4           Vodafone         68.7


Network Speed - Northern Ireland

         Rank         Network      Index Score
          1              EE            94.6
          2            Three           73.1
          3              O2            67.0
          4           Vodafone         66.5


Network Speed - Scotland

         Rank         Network      Index Score
          1              EE            83.0
          2           Vodafone         70.0
          3            Three           68.9
          4              O2            68.0


Network Speed - Wales

         Rank         Network      Index Score
          1              EE            79.4
          2              O2            67.1
          3            Three           66.6
          4           Vodafone         62.4


Summarising the Results

Bringing together results and insights from its UK, UK-Nations, and Metro RootScore Reports, the company also announced its first-ever Mobile Performance Review. In addition to a look at UK-wide performance, the article provides consumers with a summary of nation-by-nation and metro results, with EE again performing strongly.

Connecting the dots across all levels of mobile performance, the new report provides consumers a complete picture of the current mobile landscape. (http://www.rootmetrics.com/state-of-the-mobile-union-2014-uk).

The company also offers consumers an online CoverageMap that combines professional and crowdsourced results down to the street level, and a free app that allows people to test performance for themselves. Taken together, the RootMetrics suite of products lets consumers find the insights that are most relevant to their individualized needs.

About RootMetrics

RootMetrics is an independent company that, via its website and free smartphone application, provides free, unbiased maps and reports on mobile network performance across the UK.

Using professional testers, RootMetrics measures network coverage, mobile internet speeds, and call success and failure rates for all of the major operators across all major cities and towns. A free-to-download mobile phone application allows consumers to view coverage near them and upload their own test results whether they are in an area that has been professionally tested or not. All of this information is put into easy-to-read on-line maps giving mobile phone users all the information they need to make informed decisions about the mobile phone company that's right for them.

Press contacts

Jess Ballinger
+44(0)20-7025-6493 / +44(0)7709-809709 
[email protected]
[email protected]

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
The current age of digital transformation means that IT organizations must adapt their toolset to cover all digital experiences, beyond just the end users’. Today’s businesses can no longer focus solely on the digital interactions they manage with employees or customers; they must now contend with non-traditional factors. Whether it's the power of brand to make or break a company, the need to monitor across all locations 24/7, or the ability to proactively resolve issues, companies must adapt to...
In his session at 20th Cloud Expo, Scott Davis, CTO of Embotics, discussed how automation can provide the dynamic management required to cost-effectively deliver microservices and container solutions at scale. He also discussed how flexible automation is the key to effectively bridging and seamlessly coordinating both IT and developer needs for component orchestration across disparate clouds – an increasingly important requirement at today’s multi-cloud enterprise.
Modern software design has fundamentally changed how we manage applications, causing many to turn to containers as the new virtual machine for resource management. As container adoption grows beyond stateless applications to stateful workloads, the need for persistent storage is foundational - something customers routinely cite as a top pain point. In his session at @DevOpsSummit at 21st Cloud Expo, Bill Borsari, Head of Systems Engineering at Datera, explored how organizations can reap the bene...
We are seeing a major migration of enterprises applications to the cloud. As cloud and business use of real time applications accelerate, legacy networks are no longer able to architecturally support cloud adoption and deliver the performance and security required by highly distributed enterprises. These outdated solutions have become more costly and complicated to implement, install, manage, and maintain.SD-WAN offers unlimited capabilities for accessing the benefits of the cloud and Internet. ...
In this presentation, you will learn first hand what works and what doesn't while architecting and deploying OpenStack. Some of the topics will include:- best practices for creating repeatable deployments of OpenStack- multi-site considerations- how to customize OpenStack to integrate with your existing systems and security best practices.
"DevOps is set to be one of the most profound disruptions to hit IT in decades," said Andi Mann. "It is a natural extension of cloud computing, and I have seen both firsthand and in independent research the fantastic results DevOps delivers. So I am excited to help the great team at @DevOpsSUMMIT and CloudEXPO tell the world how they can leverage this emerging disruptive trend."
Security, data privacy, reliability and regulatory compliance are critical factors when evaluating whether to move business applications from in-house client hosted environments to a cloud platform. In her session at 18th Cloud Expo, Vandana Viswanathan, Associate Director at Cognizant, In this session, will provide an orientation to the five stages required to implement a cloud hosted solution validation strategy.
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
Everyone wants the rainbow - reduced IT costs, scalability, continuity, flexibility, manageability, and innovation. But in order to get to that collaboration rainbow, you need the cloud! In this presentation, we'll cover three areas: First - the rainbow of benefits from cloud collaboration. There are many different reasons why more and more companies and institutions are moving to the cloud. Benefits include: cost savings (reducing on-prem infrastructure, reducing data center foot print, redu...
DXWorldEXPO LLC announced today that "IoT Now" was named media sponsor of CloudEXPO | DXWorldEXPO 2018 New York, which will take place on November 11-13, 2018 in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.
Founded in 2000, Chetu Inc. is a global provider of customized software development solutions and IT staff augmentation services for software technology providers. By providing clients with unparalleled niche technology expertise and industry experience, Chetu has become the premiere long-term, back-end software development partner for start-ups, SMBs, and Fortune 500 companies. Chetu is headquartered in Plantation, Florida, with thirteen offices throughout the U.S. and abroad.
DXWorldEXPO LLC announced today that ICC-USA, a computer systems integrator and server manufacturing company focused on developing products and product appliances, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City. ICC is a computer systems integrator and server manufacturing company focused on developing products and product appliances to meet a wide range of ...
SYS-CON Events announced today that DatacenterDynamics has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY. DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
The technologies behind big data and cloud computing are converging quickly, offering businesses new capabilities for fast, easy, wide-ranging access to data. However, to capitalize on the cost-efficiencies and time-to-value opportunities of analytics in the cloud, big data and cloud technologies must be integrated and managed properly. Pythian's Director of Big Data and Data Science, Danil Zburivsky will explore: The main technology components and best practices being deployed to take advantage...