Welcome!

News Feed Item

Want to Know Which Mobile Network Is the Best? RootMetrics Settles the Score

LONDON, March 13, 2014 /PRNewswire/ --

First-ever national UK study gives consumers unparalleled insight on differences between networks

Independent mobile analytics firm RootMetrics® (http://www.rootmetrics.co.uk) today announced the results of its UK RootScore® Report, a first-of-its-kind, comprehensive report on mobile performance across the UK. Offering an unbiased, transparent characterisation of UK mobile performance from a consumer's perspective, the company found that the major UK networks provide hugely varying levels of service across the UK.

During its UK-wide testing, RootMetrics collected more than 840,000 samples, which is approximately one sample for every 100 mobile phone contracts in the UK. Visiting all four UK nations, the company drove more than 23,000 miles - the equivalent of driving from Land's End to John O'Groats 27 times. Focused on representing the consumer experience, RootMetrics used off-the-shelf mobile phones to test outdoors, during driving, and at more than 1,000 indoor locations.

"These results give UK consumers and businesses the most accurate view of mobile performance in the UK that has ever been made available. From nation to neighbourhood, people now have access to data showing them the best network in their area," said RootMetrics CEO and President Bill Moore. "No other study of this size and scale for mobile performance has ever been carried out before in the UK, and it has, for the first time, shown consumers the true services they are receiving from their network provider."

The UK-wide report provides a full breakdown of how each network performed across mobile internet, call, and text testing, as well as a summary view of which network was the fastest and which was the most reliable.

UK Report Findings

EE's early rollout of 4G paid big dividends. EE won every RootScore Award, whilst also finishing first in the RootMetrics Reliability and Speed Indices. Three stood out for its strong, second-place showing in the reliability results, while Vodafone trailed markedly in this category.

Overall Performance

         Rank         Network      RootScore(R)
          1              EE            84.6
          2            Three           73.5
          3              O2            66.5
          4           Vodafone         52.4


Call

         Rank         Network      RootScore(R)
          1              EE            86.3
          2              O2            79.2
          3            Three           76.3
          4           Vodafone         66.6


Mobile Internet

         Rank         Network      RootScore(R)
          1              EE            81.0
          2            Three           67.1
          3              O2            48.4
          4           Vodafone         30.2


Text

         Rank         Network      RootScore(R)
          1              EE            93.0
          2              O2            90.8
          3            Three           90.4
          4           Vodafone         88.3


Network Reliability

         Rank         Network      Index Score
          1              EE            77.7
          2            Three           74.2
          3              O2            59.1
          4           Vodafone         40.2


Network Speed

         Rank         Network      Index Score
          1              EE           102.4
          2              O2            75.9
          3           Vodafone         72.9
          4            Three           69.0


RootMetrics also compared network performance within each of the four UK nations. As at the UK level, EE led the way in the overall nation-by-nation RootScore results. EE and Three again proved to be the most reliable networks, with particularly strong reliability performances in Northern Ireland.

Overall Performance

                      RootScore Award
       Nation            Winner(s)         RootScore(R)
       England              EE                 82.4
      Northern
       Ireland              EE                 86.3
      Scotland              EE                 78.0
        Wales           EE & Three        73.1 and 70.7


Network Reliability - England

         Rank         Network      Index Score
          1              EE            74.1
          2            Three           68.7
          3              O2            51.3
          4           Vodafone         27.4


Network Reliability - Northern Ireland

         Rank         Network      Index Score
          1            Three           82.7
          1              EE            82.3
          3              O2            51.3
          4           Vodafone         37.7


Network Reliability - Scotland

         Rank         Network      Index Score
          1              EE            74.6
          1            Three           71.3
          3              O2            44.0
                      Vodafone          *


* Below minimum performance threshold

Network Reliability - Wales

         Rank         Network      Index Score
          1            Three           82.7
          1              EE            82.3
                         O2             *
                      Vodafone          *


* Below minimum performance threshold

Network Speed - England

         Rank         Network      Index Score
          1              EE           103.7
          2              O2            76.7
          3            Three           72.5
          4           Vodafone         68.7


Network Speed - Northern Ireland

         Rank         Network      Index Score
          1              EE            94.6
          2            Three           73.1
          3              O2            67.0
          4           Vodafone         66.5


Network Speed - Scotland

         Rank         Network      Index Score
          1              EE            83.0
          2           Vodafone         70.0
          3            Three           68.9
          4              O2            68.0


Network Speed - Wales

         Rank         Network      Index Score
          1              EE            79.4
          2              O2            67.1
          3            Three           66.6
          4           Vodafone         62.4


Summarising the Results

Bringing together results and insights from its UK, UK-Nations, and Metro RootScore Reports, the company also announced its first-ever Mobile Performance Review. In addition to a look at UK-wide performance, the article provides consumers with a summary of nation-by-nation and metro results, with EE again performing strongly.

Connecting the dots across all levels of mobile performance, the new report provides consumers a complete picture of the current mobile landscape. (http://www.rootmetrics.com/state-of-the-mobile-union-2014-uk).

The company also offers consumers an online CoverageMap that combines professional and crowdsourced results down to the street level, and a free app that allows people to test performance for themselves. Taken together, the RootMetrics suite of products lets consumers find the insights that are most relevant to their individualized needs.

About RootMetrics

RootMetrics is an independent company that, via its website and free smartphone application, provides free, unbiased maps and reports on mobile network performance across the UK.

Using professional testers, RootMetrics measures network coverage, mobile internet speeds, and call success and failure rates for all of the major operators across all major cities and towns. A free-to-download mobile phone application allows consumers to view coverage near them and upload their own test results whether they are in an area that has been professionally tested or not. All of this information is put into easy-to-read on-line maps giving mobile phone users all the information they need to make informed decisions about the mobile phone company that's right for them.

Press contacts

Jess Ballinger
+44(0)20-7025-6493 / +44(0)7709-809709 
Jessica.ballinger@redconsultancy.com
rootmetricsteam@redconsultancy.com

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
"We host and fully manage cloud data services, whether we store, the data, move the data, or run analytics on the data," stated Kamal Shannak, Senior Development Manager, Cloud Data Services, IBM, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
China Unicom exhibit at the 19th International Cloud Expo, which took place at the Santa Clara Convention Center in Santa Clara, CA, in November 2016. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE FDD, TD-LTE), fixed-line broadband, ICT, data communica...
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...
Zerto exhibited at SYS-CON's 18th International Cloud Expo®, which took place at the Javits Center in New York City, NY, in June 2016. Zerto is committed to keeping enterprise and cloud IT running 24/7 by providing innovative, simple, reliable and scalable business continuity software solutions. Through the Zerto Cloud Continuity Platform™, organizations can seamlessly move and protect virtualized workloads between public, private and hybrid clouds. The company’s flagship product, Zerto Virtual...
As businesses adopt functionalities in cloud computing, it’s imperative that IT operations consistently ensure cloud systems work correctly – all of the time, and to their best capabilities. In his session at @BigDataExpo, Bernd Harzog, CEO and founder of OpsDataStore, will present an industry answer to the common question, “Are you running IT operations as efficiently and as cost effectively as you need to?” He will expound on the industry issues he frequently came up against as an analyst, and...
WebRTC is about the data channel as much as about video and audio conferencing. However, basically all commercial WebRTC applications have been built with a focus on audio and video. The handling of “data” has been limited to text chat and file download – all other data sharing seems to end with screensharing. What is holding back a more intensive use of peer-to-peer data? In her session at @ThingsExpo, Dr Silvia Pfeiffer, WebRTC Applications Team Lead at National ICT Australia, looked at differ...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
IoT offers a value of almost $4 trillion to the manufacturing industry through platforms that can improve margins, optimize operations & drive high performance work teams. By using IoT technologies as a foundation, manufacturing customers are integrating worker safety with manufacturing systems, driving deep collaboration and utilizing analytics to exponentially increased per-unit margins. However, as Benoit Lheureux, the VP for Research at Gartner points out, “IoT project implementers often un...
SYS-CON Events announced today that Technologic Systems Inc., an embedded systems solutions company, will exhibit at SYS-CON's @ThingsExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Technologic Systems is an embedded systems company with headquarters in Fountain Hills, Arizona. They have been in business for 32 years, helping more than 8,000 OEM customers and building over a hundred COTS products that have never been discontinued. Technologic Systems’ pr...
SYS-CON Events announced today that IoT Now has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.
SYS-CON Events announced today that WineSOFT will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Based in Seoul and Irvine, WineSOFT is an innovative software house focusing on internet infrastructure solutions. The venture started as a bootstrap start-up in 2010 by focusing on making the internet faster and more powerful. WineSOFT’s knowledge is based on the expertise of TCP/IP, VPN, SSL, peer-to-peer, mob...
Containers have changed the mind of IT in DevOps. They enable developers to work with dev, test, stage and production environments identically. Containers provide the right abstraction for microservices and many cloud platforms have integrated them into deployment pipelines. DevOps and containers together help companies achieve their business goals faster and more effectively. In his session at DevOps Summit, Ruslan Synytsky, CEO and Co-founder of Jelastic, reviewed the current landscape of Dev...
SYS-CON Events announced today that delaPlex will exhibit at SYS-CON's @CloudExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. delaPlex pioneered Software Development as a Service (SDaaS), which provides scalable resources to build, test, and deploy software. It’s a fast and more reliable way to develop a new product or expand your in-house team.
The security needs of IoT environments require a strong, proven approach to maintain security, trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vic...
With billions of sensors deployed worldwide, the amount of machine-generated data will soon exceed what our networks can handle. But consumers and businesses will expect seamless experiences and real-time responsiveness. What does this mean for IoT devices and the infrastructure that supports them? More of the data will need to be handled at - or closer to - the devices themselves.