Welcome!

Blog Feed Post

Linkedin: We know better

Agility is essential in the modern Business and Information Technology world. Many posts about  Service Oriented Architecture and Business Process Management in this blog are about Agility and Adaptation.

If you think that you know better than others, you probably will not Adapt.

Example 1: A Bank
Few years ago, instead of receiving Web Page with one of my bank account reports, I received an error message.
As the report was consistently displayed correctly, it looks like a bug correction implemented with insufficient Regression Tests.  

I notified the bank about the problem. They ignored my report and tried to find my incapability to use a Web Site (after more than 30 years in IT, including many years of using their Web Site).

After a week or two I identified the circumstances in which the report is not displayed correctly: It happens if and only if, the report should be displayed in more than one Web Page.
I send to the bank my analysis + the error message.

Unfortunately, I was not able to correct the bug without Source Code.
The result: Customers, including myself, had to wait two weeks for correction of a bug I could fix in an hour or two, if I could access the Source Code.  

example 2: Another Bank
I found that a bank performed a transaction in a bank account I managed, without an order to do it. As the activity was an activity no customer would ask a bank to do, I thought that I had to go to talk to the clerk, who performed it. 
Together we found the mistake the bank performed and corrected it. It was a mistake not an intention to steal money from the account.

However, based on my background in Computers Security Systems (Including Penetration Test in another bank), I easily found that someone (probably a bank employee) could use the same mechanism for criminal actions.

I even knew that an American bank programmer was convicted and jailed for stealing customers money using a similar mechanism to the mechanism used innocently in my account. 
The Systems should be changed in order to identify unreasonable Orders and check them  automatically or manually

I wrote to the bank expecting that they will fix the vulnerability and thank me. I thought they probably pay me a little amount of money, which I intended to donate to an organization helping children suffering from cancer. 

The bank thought that they new better: They ignored my message.

Do I post Spam?
I will list my writing experience and you will answer the question.

My writing activity includes:

1. An article based on my Masters Thesis in Psychology, written by me and my thesis moderator. He is a  university Professor. The article was published in Hebrew in a local Scientific Journal.

2. Many articles on various Information Technology topics, which were published in local and European journals and local Web Sites. 

3. Three blogs. The other two are written in Hebrew.

4. I participated in ebizq SOA Forum writing my opinion on questions asked.

5. I wrote about 100 articles in the Hebrew Wikipedia. A month ago I received a price for improving a stub article, during a competition for improving stub articles.  


6. More than hundreds of posts in Facebook, Twitter, Googl+ and Linkedin (including many Linkedin groups).
Some of the posts received Comments, Likes and Shares.
 
Yesterday, I tried to post in Linkedin. I received a message that because someone (or some people)  reported that a post of mine is Spam, the post will not displayed, but will be submitted to The Group Leader, who will check the post and decide to publish it or not to publish it.

What is the Problem?
There are two Linkedin Groups types:

1. Groups whose policy is to moderate posts prior to  publishing.
The group leader is aware of posts he has to moderate. He will probably moderate the posts shortly after they were submitted.
As a member of many Groups of this type, I submitted posts which were published. Nothing was changed due to flagging a post of mine as Spam.

2. Groups whose policy is to publish automatically
The problem is that in those groups the group leader is unaware of Posts waiting moderation. According to Linkedin message it could take weeks until they approve my post and publish it. 

Timing could be a significant factor for Posts Publishing.

Linkedin message send to me, recommended applying to Group Leaders and asking them to remove the restriction, so my posts could be published automatically. 

I am a member of too many Groups of that type. I prefer to write this post instead of applying to all groups leaders. 

It is not a personal problem. Any body's viable posts could be marked as Spam intentionally or unintentionally.

Is Linkedin Spam detection limited?
The answer to this question is Yes
Linkedin should use the approach used by Anti-Spam Software, based on Bayesian algorithms.  

If someone posted many posts and get Likes and Comments do not hurry to restrict him, just because one or few readers marked it as a Spam (intentionally or unintentionally). 

On the other hand, if someone posted only 5 posts and many people marked every post as Spam stop him, by a mechanism similar to the mechanism used to stop me or even more extreme procedure.

It should be a gradual process based on additional information.

My Take
It looks like Linkedin's approach resembles the approach the Banks in example 1 and example 2 adopted.

According to the answer they send to me, when I suggested that they will improve their Spam detection algorithm, they stick to the current approach. 

As anyone can mark any post as Spam, probably they may change their algorithm only after someone will intentionally mark as Spam many posts by leading contributors. 

Read the original blog entry...

More Stories By Avi Rosenthal

Ari has over 30 years of experience in IT across a wide variety of technology platforms, including application development, technology selection, application and infrastructure strategies, system design, middleware and transaction management technologies and security.

Positions held include CTO for one of the largest software houses in Israel as well as the CTO position for one of the largest ministries of the Israeli government.

Latest Stories
In his session at Cloud Expo, Alan Winters, an entertainment executive/TV producer turned serial entrepreneur, will present a success story of an entrepreneur who has both suffered through and benefited from offshore development across multiple businesses: The smart choice, or how to select the right offshore development partner Warning signs, or how to minimize chances of making the wrong choice Collaboration, or how to establish the most effective work processes Budget control, or how to max...
Imagine having the ability to leverage all of your current technology and to be able to compose it into one resource pool. Now imagine, as your business grows, not having to deploy a complete new appliance to scale your infrastructure. Also imagine a true multi-cloud capability that allows live migration without any modification between cloud environments regardless of whether that cloud is your private cloud or your public AWS, Azure or Google instance. Now think of a world that is not locked i...
SYS-CON Events announced today that Auditwerx will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Auditwerx specializes in SOC 1, SOC 2, and SOC 3 attestation services throughout the U.S. and Canada. As a division of Carr, Riggs & Ingram (CRI), one of the top 20 largest CPA firms nationally, you can expect the resources, skills, and experience of a much larger firm combined with the accessibility and attent...
In his session at @ThingsExpo, Eric Lachapelle, CEO of the Professional Evaluation and Certification Board (PECB), will provide an overview of various initiatives to certifiy the security of connected devices and future trends in ensuring public trust of IoT. Eric Lachapelle is the Chief Executive Officer of the Professional Evaluation and Certification Board (PECB), an international certification body. His role is to help companies and individuals to achieve professional, accredited and worldw...
In his General Session at 16th Cloud Expo, David Shacochis, host of The Hybrid IT Files podcast and Vice President at CenturyLink, investigated three key trends of the “gigabit economy" though the story of a Fortune 500 communications company in transformation. Narrating how multi-modal hybrid IT, service automation, and agile delivery all intersect, he will cover the role of storytelling and empathy in achieving strategic alignment between the enterprise and its information technology.
While DevOps most critically and famously fosters collaboration, communication, and integration through cultural change, culture is more of an output than an input. In order to actively drive cultural evolution, organizations must make substantial organizational and process changes, and adopt new technologies, to encourage a DevOps culture. Moderated by Andi Mann, panelists discussed how to balance these three pillars of DevOps, where to focus attention (and resources), where organizations might...
Microservices are a very exciting architectural approach that many organizations are looking to as a way to accelerate innovation. Microservices promise to allow teams to move away from monolithic "ball of mud" systems, but the reality is that, in the vast majority of organizations, different projects and technologies will continue to be developed at different speeds. How to handle the dependencies between these disparate systems with different iteration cycles? Consider the "canoncial problem" ...
In his session at 20th Cloud Expo, Scott Davis, CTO of Embotics, will discuss how automation can provide the dynamic management required to cost-effectively deliver microservices and container solutions at scale. He will discuss how flexible automation is the key to effectively bridging and seamlessly coordinating both IT and developer needs for component orchestration across disparate clouds – an increasingly important requirement at today’s multi-cloud enterprise.
The essence of cloud computing is that all consumable IT resources are delivered as services. In his session at 15th Cloud Expo, Yung Chou, Technology Evangelist at Microsoft, demonstrated the concepts and implementations of two important cloud computing deliveries: Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). He discussed from business and technical viewpoints what exactly they are, why we care, how they are different and in what ways, and the strategies for IT to transi...
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound e...
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
Extreme Computing is the ability to leverage highly performant infrastructure and software to accelerate Big Data, machine learning, HPC, and Enterprise applications. High IOPS Storage, low-latency networks, in-memory databases, GPUs and other parallel accelerators are being used to achieve faster results and help businesses make better decisions. In his session at 18th Cloud Expo, Michael O'Neill, Strategic Business Development at NVIDIA, focused on some of the unique ways extreme computing is...
My team embarked on building a data lake for our sales and marketing data to better understand customer journeys. This required building a hybrid data pipeline to connect our cloud CRM with the new Hadoop Data Lake. One challenge is that IT was not in a position to provide support until we proved value and marketing did not have the experience, so we embarked on the journey ourselves within the product marketing team for our line of business within Progress. In his session at @BigDataExpo, Sum...
Niagara Networks exhibited at the 19th International Cloud Expo, which took place at the Santa Clara Convention Center in Santa Clara, CA, in November 2016. Niagara Networks offers the highest port-density systems, and the most complete Next-Generation Network Visibility systems including Network Packet Brokers, Bypass Switches, and Network TAPs.