Welcome!

Blog Feed Post

Sample Lync Persistent Chat Archive Report

After receiving multiple requests for a way to report on Lync Persistent Chat Archive Data (from the mgccomp Compliance database) I decided to create this sample report. One problem with querying for this data directly from the mgccomp database is that the Persistent Chat rooms aren't listed by name and the Messages are in RTF format. This sample report will take care of all the data conversion and put that data into a presentable report. Currently this sample report will only work against Lync 2013 Persistent Chat Archiving data in the mgcomp database.

 
 
Current Features
·         Gather Persistent Chat Archive data from the mgccomp compliance database and create a presentable report

·         Ability to filter data based on Start and End dates, UserURI, or Persistent Chat Room

·         Export this report into CSV, PDF, and Word formats

 
Future Features

·         Currently when a file has been uploaded to the Persistent Chat room the report will show a blank space in the Messages field. This will hopefully be resolved in the next version. The plan is to include a link to where the file is stored on the Persistent Chat file store.

·         SQL Mirroring support. Currently you would need to change that data source if the primary SQL server for the Persistent Chat databases fails over to mirror. Follow Step 5 from the Report Installation section to change this value.

·         PDF Export doesn’t display the data correctly.

 
Pre-Requisites

·         SQL Reporting Services Server (SRSS) – if you have deployed Lync Monitoring Reports then you should be able to use that same SRSS instance

·         Permissions – in order to run this report you must have permissions to query both the mgccomp (Persistent Chat Compliance) and mgc (Persistent Chat Data) databases.

 
Report Installation

1.       Download and Unzip the Reports from http://gallery.technet.microsoft.com/Sample-Persistent-Chat-8ff37d5e. Copy the Persistent Chat Archive Report.rdl file to the SRSS server.

2.       Open Report Manager on the SRSS server via https://<SRSS Server Name>/Reports

3.       Click on "New Folder", give it a name e.g. "Persistent Chat Archive", and click OK

4.       Click on the newly created folder and select "Upload File". Click Browse and navigate to the location you copied the zip file from Step 1. Click on the "Persistent Chat Archive Report.rdl" file and select Open. Click OK which will upload the report.

5.       Configure the report to utilize your SQL servers.

a.       Click on the drop-down button for the "Persistent Chat Archive Report" and select "Edit in Report Builder".

b.      Expand the Data Sources folder, right click "mgccomp", and select Data Source Properties.

c.       On the General tab look under the section name Connection string. Change this value to Data Source=<SQL Server FQDN\Instance>;Initial Catalog=mgccomp.

                                                               i.      E.g. Data Source=FABSQL1.fabrikam.com;Initial Catalog=mgccomp

d.      Click OK

e.      Click Save on the toolbar or press Ctrl + S

6.       Close Report Builder

 
Report Usage

1.       Open Report Server on the SRSS server https://<SRSS Server Name>/ReportServer

2.       Click on the directory created in step 3 during Report Installation (e.g. "Persistent Chat Archive")

3.       Click on the "Persistent Chat Archive Report" link which will take you into the report

4.       Default Values

a.       StartDate (required)– this will pull the current date of the SRSS server and subtract 1 day

b.      EndDate (required)– this will pull the current date of the SRSS server and add 1 day

c.       UserURI – (NULL)

d.      Persistent Chat Room – (NULL)

5.       Filtering Data – you can filter data based on any of the 4 parameters above. The filters are cumulative so if you select to filter on UserURI and Persistent Chat Room the results will only show IMs by the specified user in the specified chat room.

a.       UserURI – users SIP address.

b.      Persistent Chat Room – exact match on the room name including spaces.

6.       Results – by default the report is configured to display the results of Date Created as UTC time. You can change this to the local time zone of the report server if needed.

a.       Open the report in Report Builder, right click on the field under "Date Created (UTC)", and select "Expression"

b.      Under "Set expression for: Value" paste this =TimeZone.CurrentTimeZone.ToLocalTime(Fields!entryDate.Value)

c.       Click OK and then Save or press Ctrl + S

d.      Rerun the report

                                                               i.      Prior to change

                                                             ii.      Post Change

 

7.       Exporting Data to Word, XML, Excel, or CSV

a.       After generating the report click on the save icon on the taskbar and choose your format.

 
If there are any questions or comments feel free to leave them in the comments section below.
 
Code Versions – download most current versions here:
V1.0 – Initial Release.

Read the original blog entry...

More Stories By Richard Schwendiman

My name is Richard Schwendiman and I am currently working for Microsoft as a (PFE) Premier Field Engineer specializing in both Exchange and Lync. I have been working as an IT Consultant for 13+ years focusing on a wide array of Infrastructure technologies. These technologies include Messaging, UC, Networking, Platforms, Active Directory, Virtualization, etc... I am currently certified as an MCSE (Microsoft Certified Systems Engineer), MCSE Messaging 2013, MCSE Communications 2013, MCSA 2012, MCITP Enterprise Messaging, MCTS-Lync, CCNA (Cisco Certified Network Associate), Commvault, CCNP (Cisco Certified Network Professional), and JNCIA-ER (Juniper Enterprise Routing). I am hoping that through this blog I can bring knowledge from the field and keep everyone informed about our ever changing Industry. Please feel free to email me any questions, comments, or concerns pertaining to this blog or any technology related things. Thanks and look forward to providing some good content. http://blogs.technet.com/b/rischwen/

Latest Stories
"We're a cybersecurity firm that specializes in engineering security solutions both at the software and hardware level. Security cannot be an after-the-fact afterthought, which is what it's become," stated Richard Blech, Chief Executive Officer at Secure Channels, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
All clouds are not equal. To succeed in a DevOps context, organizations should plan to develop/deploy apps across a choice of on-premise and public clouds simultaneously depending on the business needs. This is where the concept of the Lean Cloud comes in - resting on the idea that you often need to relocate your app modules over their life cycles for both innovation and operational efficiency in the cloud. In his session at @DevOpsSummit at19th Cloud Expo, Valentin (Val) Bercovici, CTO of Soli...
"Once customers get a year into their IoT deployments, they start to realize that they may have been shortsighted in the ways they built out their deployment and the key thing I see a lot of people looking at is - how can I take equipment data, pull it back in an IoT solution and show it in a dashboard," stated Dave McCarthy, Director of Products at Bsquare Corporation, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Everyone knows that truly innovative companies learn as they go along, pushing boundaries in response to market changes and demands. What's more of a mystery is how to balance innovation on a fresh platform built from scratch with the legacy tech stack, product suite and customers that continue to serve as the business' foundation. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, discussed why and how ReadyTalk diverted from healthy revenue and mor...
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
The Internet of Things (IoT) promises to simplify and streamline our lives by automating routine tasks that distract us from our goals. This promise is based on the ubiquitous deployment of smart, connected devices that link everything from industrial control systems to automobiles to refrigerators. Unfortunately, comparatively few of the devices currently deployed have been developed with an eye toward security, and as the DDoS attacks of late October 2016 have demonstrated, this oversight can ...
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2017 New York. The 20th Cloud Expo and 7th @ThingsExpo will take place on June 6-8, 2017, at the Javits Center in New York City, NY. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Internet to enable us all to im...
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
"ReadyTalk is an audio and web video conferencing provider. We've really come to embrace WebRTC as the platform for our future of technology," explained Dan Cunningham, CTO of ReadyTalk, in this SYS-CON.tv interview at WebRTC Summit at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Financial Technology has become a topic of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 20th Cloud Expo at the Javits Center in New York, June 6-8, 2017, will find fresh new content in a new track called FinTech.
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...