Welcome!

News Feed Item

Canon solidifies Leadership in Business Services as Managed Document Services Customers Grow by more than 50%



Service-based offering meets region's needs for enterprise visibility, efficiency and compliance; partners report savings for enterprises fleet consolidation and increasing service performance

Singapore, Mar 18, 2014 - (ACN Newswire) - In tandem with a record 54% year-on-year growth in Managed Document Services (MDS) customer base across South and Southeast Asia, Canon, kicked off 'FOCUS', the theme of MDS Day 2014 at Mandarin Orchard Hotel in Singapore, where leaders in IT, business and think tanks converged to discuss insights about harnessing technology and partnerships to drive strategies and growth, by focusing one's core competencies.

"A leader in Gartner Magic Quadrant for managed document services, Canon has always sought to make services both easy to access and use," said Mr Kensaku Konishi, President and CEO, Canon Singapore Private Limited who oversees the South and Southeast Asian region. "As this region continues to grow, we see that enterprises of all sizes are looking to become more competitive by raising levels of productivity, and adopting Canon's business services is a key part of that journey."

Canon's services program, offers a comprehensive suite of solutions to help Asia-Pacific customers meet goals for cost management, improved efficiency and document accessibility. Since its launch, enterprises have benefited from significant savings in total cost of ownership.

"MDS makes a lot of sense from a cost perspective. From our experience, we have seen enterprises benefitting from up to 50% of savings from fleet consolidation and increasing service performance," said Brian Anderson, Vice President, Sales and Marketing of Netaphor Software. "There are six major cost areas where companies can optimize savings. These include fleet rationalization, inventory management, operational management, supplies management, service performance and administration." Validating these findings, Ed Crowley, CEO and founder of Photizo, a Managed Print Services (MPS) analyst group shared that, "our analysis of over 3,000 MPS engagements has shown an average reduction in cost of over 30% through MPS contracts."

Canon's Managed Document Services program offers three key benefits for enterprises. They are:

1. Service Excellence - Customers benefit from proactive services which, through a combination of monitoring systems and trained and capable technicians, deliver on virtually a 100% uptime of the entire print fleet and by ensuring that service response time is kept at optimal levels.

2. Print Management Solutions - Canon's uniFLOW system, when integrated with an enterprise's IT system, provides convenience and security to both users and their workplace. Since uniFLOW settings can be customized, enterprises may define preferred healthy print rules, including environmentally friendly practices such as double sided printing to reduce the unnecessary consumption of paper.

3. Continuous Optimization and Right Sizing - With the print fleet constantly monitored, Canon can assist organizations to optimize and right-size their print fleet as print requirements changes to keep pace with the needs of the enterprise.

Echoing the theme of Canon MDS Day 2014, Von Chan, Canon Singapore's Director and General Manager of Business Imaging Solutions and Business Solutions Division, shares that Canon's continued investment in growing its MDS offering solidifies its single-minded focus on customer centricity. "MDS changes how we transact business with our key customers. At the heart of MDS lies Canon's total commitment to partnering with our customers and enabling them to focus on their core business. With MDS, customers entrust Canon to takes care of their document and printing needs, with the aim of driving savings and productivity, and realize positive business outcome on our customers' behalf."

About Canon Singapore Pte Ltd

Canon is a global leader in photographic and digital imaging solutions. Canon Singapore Pte Ltd is the headquarters for South & Southeast Asia driving sales, marketing and service strategies. Besides handling the domestic market, the company leads 18 other countries including subsidiaries in India, Malaysia, Thailand and Vietnam. The parent company Canon Inc has a global network of close to 300 companies and employs close to 200,000 people worldwide. It is dedicated to the advancement in technology and innovation and commits about 10% of its total revenue each year to R&D. Canon is consistently one of the top few companies to earn the most number of patents over the last 19 years. As a Fortune Global 500 company, Canon is guided by its kyosei philosophy that focuses on living and working together for the common good. More information is available at www.canon.com.sg

Media Enquiries
Canon Singapore Pte Ltd
Lee Eu Jin
Tel: +65 6796 3446
Email: [email protected]

Ogilvy Public Relations
Sara Pereira
Tel: +65 6213 7769
Email: [email protected]

Marcus Loh
Tel: +65 6213 6975
Email: [email protected]


Source: Canon Singapore Pte Ltd

Copyright 2014 ACN Newswire. All rights reserved.

More Stories By ACN Newswire

Copyright 2008 ACN Newswire. All rights reserved. Republication or redistribution of ACN Newswire content is expressly prohibited without the prior written consent of ACN Newswire. ACN Newswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Automation is enabling enterprises to design, deploy, and manage more complex, hybrid cloud environments. Yet the people who manage these environments must be trained in and understanding these environments better than ever before. A new era of analytics and cognitive computing is adding intelligence, but also more complexity, to these cloud environments. How smart is your cloud? How smart should it be? In this power panel at 20th Cloud Expo, moderated by Conference Chair Roger Strukhoff, pane...
Cloud Expo, Inc. has announced today that Andi Mann and Aruna Ravichandran have been named Co-Chairs of @DevOpsSummit at Cloud Expo Silicon Valley which will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. "DevOps is at the intersection of technology and business-optimizing tools, organizations and processes to bring measurable improvements in productivity and profitability," said Aruna Ravichandran, vice president, DevOps product and solutions marketing...
@DevOpsSummit at Cloud Expo taking place Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center, Santa Clara, CA, is co-located with the 21st International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is ...
SYS-CON Events announced today that CA Technologies has been named "Platinum Sponsor" of SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business - from apparel to energy - is being rewritten by software. From planning to development to management to security, CA creates software that fuels transformation for companies in the applic...
SYS-CON Events announced today that IBM has been named “Diamond Sponsor” of SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California.
What's the role of an IT self-service portal when you get to continuous delivery and Infrastructure as Code? This general session showed how to create the continuous delivery culture and eight accelerators for leading the change. Don Demcsak is a DevOps and Cloud Native Modernization Principal for Dell EMC based out of New Jersey. He is a former, long time, Microsoft Most Valuable Professional, specializing in building and architecting Application Delivery Pipelines for hybrid legacy, and cloud ...
In his session at Cloud Expo, Alan Winters, an entertainment executive/TV producer turned serial entrepreneur, presented a success story of an entrepreneur who has both suffered through and benefited from offshore development across multiple businesses: The smart choice, or how to select the right offshore development partner Warning signs, or how to minimize chances of making the wrong choice Collaboration, or how to establish the most effective work processes Budget control, or how to ma...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
We build IoT infrastructure products - when you have to integrate different devices, different systems and cloud you have to build an application to do that but we eliminate the need to build an application. Our products can integrate any device, any system, any cloud regardless of protocol," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA
SYS-CON Events announced today that Cloud Academy named "Bronze Sponsor" of 21st International Cloud Expo which will take place October 31 - November 2, 2017 at the Santa Clara Convention Center in Santa Clara, CA. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud com...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to w...
In 2014, Amazon announced a new form of compute called Lambda. We didn't know it at the time, but this represented a fundamental shift in what we expect from cloud computing. Now, all of the major cloud computing vendors want to take part in this disruptive technology. In his session at 20th Cloud Expo, Doug Vanderweide, an instructor at Linux Academy, discussed why major players like AWS, Microsoft Azure, IBM Bluemix, and Google Cloud Platform are all trying to sidestep VMs and containers wit...
"When we talk about cloud without compromise what we're talking about is that when people think about 'I need the flexibility of the cloud' - it's the ability to create applications and run them in a cloud environment that's far more flexible,” explained Matthew Finnie, CTO of Interoute, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.