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Interactive Intelligence Unveils Global Alliance Program
|By Business Wire
|March 18, 2014 09:07 AM EDT
Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of
software and services designed to improve the customer experience, has
unveiled its Global
The technology partnering program emphasizes the need for multiple
technology providers to work closely together to provide a
comprehensive, well-integrated solution.
“Our Global Alliance Program gives partners access to tools and experts
so they can more easily and quickly build, test, market and sell a
complete solution,” said Michael Shrall, Interactive Intelligence senior
director of global alliances. “This, in turn, gives our customers a
wider array of proven solutions that are faster and less expensive to
The Global Alliance Program offers participation at a Member,
Contributor and Innovator level, each with varying opportunities and
Opportunities for Alliance participants to offer complimentary solutions
include SIP validation, desktop integrations, server-side integrations,
cloud integrations, and more. Among the many Alliance Program benefits
are access to online self-help tools and integration starter kits,
third-party validation eligibility, and technical training discounts.
As part of the program, Interactive Intelligence is also offering a new developer
portal to eligible Alliance participants. The portal gives access to
API documentation, technical white papers, how-to articles, code samples
and other materials so developers can more quickly create solutions
based on best practices.
In addition, Alliance participants can now post their solutions on the Interactive
Intelligence MarketPlace℠, an ecommerce website that
gives customers and partners fast and easy access to combined solutions
– from business process automation templates and vertical applications,
to custom reports and dashboards.
Interactive Intelligence Global Alliance participants at the Innovator
level include AudioCodes, IBM, Microsoft, Nuance, Oracle, OrgSpan,
Polycom, salesforce.com, and Zendesk.
To learn more about the Global Alliance Program, visit http://www.inin.com/PartnerPrograms/Pages/Alliance-Program.aspx.
About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider
of contact center, unified communications, and business process
automation software and services designed to improve the customer
experience. The company’s solutions, which can be deployed in the cloud
or on-premises, are in use by more than 6,000 customers worldwide.
Interactive Intelligence is among Software Magazine’s 2013 Top 500
Global Software and Service Providers, and has received a Frost &
Sullivan Company of the Year Award for the last four consecutive years.
In addition, Glassdoor honored Interactive Intelligence with its 2014
Employees’ Choice Award as one of the Best Places to Work in the U.S.,
and Mashable ranked Interactive Intelligence second on its 2014 list of
the Seven Best Tech Companies to Work For. The company was founded in
1994 and employs more than 1,800 people worldwide. Interactive
Intelligence is headquartered in Indianapolis, Indiana and has offices
throughout North America, Latin America, Europe, Middle East, Africa and
Asia Pacific. It can be reached at +1 317.872.3000 or [email protected].
Visit Interactive Intelligence on the Web at www.inin.com;
on Twitter at www.inin.com/twitter;
on Facebook at www.inin.com/facebook;
or on LinkedIn at www.inin.com/linkedin.
Interactive Intelligence is the owner of the marks INTERACTIVE
INTELLIGENCE, its associated LOGO and numerous other marks. All other
trademarks mentioned in this document are the property of their
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