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Infonetics: Videoconferencing and Collaboration Show Strongest Growth Among Unified Communications Apps
|By Business Wire
|March 18, 2014 06:10 PM EDT
Market research firm Infonetics
Research released excerpts from its 2014 UC
Cloud and On-Premises Strategies and Vendor Leadership: North American
Enterprise Survey, which explores enterprises’ plans for unified
communications (UC), including cloud deployments, and their perceptions
of UC vendors.
“The barriers to adoption no longer outweigh the benefits of unified
communications (UC), and as a result there are fewer and fewer
businesses not utilizing UC,” notes Diane
Myers, principal analyst for VoIP, UC, and IMS at Infonetics
Research. “Enterprises have a number of choices, from traditional
premises-based solutions to a variety of cloud capabilities. This makes
for a fragmented market for businesses to wade through, but it also
provides options to best fit a wide swath of requirements.”
adds: “Mobility was again a key trend running through our UC
survey. More businesses are embracing BYOD
and also outfitting employees with company-issued smartphones and
tablets. This, in turn, is driving requirements to extend UC
applications to these devices.”
UNIFIED COMMUNICATIONS SURVEY HIGHLIGHTS
88% of survey respondents plan to add video conferencing to their
unified communications (UC) architecture by February 2015,
underscoring the continued growth of video within enterprise UC
Mobile device integration is rated a very important UC capability by
74% of respondents
According to enterprises surveyed, the #1 factor driving cloud UC
adoption is cost
E-mail is the most common UC application deployed in the cloud
(private or public) today by survey participants, followed closely by
instant messaging, voice, conferencing, and collaboration
When asked who they consider to be the top 3 suppliers for on-premises
and cloud UC products and services, enterprises most often named Cisco,
Microsoft, and IBM
Qualities businesses most often look for when choosing a hosted
provider include a high level of service support, QoS
guarantees, and security
ABOUT THE UC STUDY
For its 35-page enterprise
unified communications survey, Infonetics interviewed 156 UC
purchase-decision makers at medium and large businesses in North America
that use IP telephony, e-mail, and instant messaging or plan to by the
end of 2014. The study provides an in-depth look at the state of the UC
market, where organizations are unifying various types of communication,
why they are doing it, if and how they are utilizing the cloud, what
capabilities they need, and their ratings of 9 UC vendors (Alcatel-Lucent,
Avaya, Cisco, IBM, Microsoft, Mitel, NEC, ShoreTel, Unify/Siemens
Enterprise). To buy
the study, contact Infonetics: http://www.infonetics.com/contact.asp.
WEBINAR: IMS IN THE CLOUD WITH NFV
Join analyst Diane Myers April 16 for Deploying IMS in the
Cloud with NFV, a live event that investigates the challenges
and benefits of using IMS to leverage the cloud to address network
scalability, cost, and flexibility issues, as well as how NFV enables
innovation in IMS networks: http://w.on24.com/r.htm?e=763407&s=1&k=6DD532531DA28F11FF4CCCE20A63DBDE
RELATED REPORT EXCERPTS
RECENT AND UPCOMING RESEARCH
Download Infonetics’ 2014
market research brochure, publication calendar, events
brochure, report highlights, tables of contents, and more at http://www.infonetics.com/login.
to register for upcoming
webinars, view recent webinars
on demand, or learn about sponsoring
Using Big Data Analytics to Amplify Security Intelligence (Mar. 20: Attend)
Virtualizing Networks with SDN NVOs and Bare Metal Switches (Mar. 25: Attend)
Security at the Speed of VoLTE (Apr. 10: Attend)
Deploying IMS in the Cloud with NFV (Apr. 16: Attend)
WebRTC: Compelling Service or Competitive Threat? (View
Diameter Signaling Control for LTE Networks (June 12: Sponsor)
TO BUY REPORTS, CONTACT:
N. America (West), Asia Pacific: Larry Howard, [email protected],
N. America (East, Midwest), L. America: Scott Coyne, [email protected],
EMEA, India, Singapore: George Stojsavljevic, [email protected],
Japan, South Korea, China, Taiwan: http://www.infonetics.com/contact.asp
Infonetics Research (www.infonetics.com)
is an international market research and consulting firm serving the
communications industry since 1990. A leader in defining and tracking
emerging and established technologies in all world regions, Infonetics
helps clients plan, strategize, and compete effectively. View
Infonetics’ About Us slides at http://bit.ly/QUrbrV.
Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20140318006706/en/
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