Click here to close now.


Blog Feed Post

Intermedia Debuts New Integrations with Salesforce and ConnectWise, Linking the Two Leading Platforms for MSPs and VARs in EMEA

By integrating its Partner Portal with its partners' most popular CRM and professional services automation tools, Intermedia slashes the complexity of reselling cloud services

Reading, UK - Tuesday 18 March 2014 - Intermedia EMEA partners can now integrate their Partner Portal with Salesforce and ConnectWise to grow their cloud services footprint without adding to their accounting and sales overhead.

"Intermedia is committed to continuously developing new tools and improving our services to make it easier for our partners and customers to do business," says Ed Macnair, managing director EMEA at Intermedia. "The integration of Salesforce and ConnectWise with our Partner Portal allows us to offer a more seamless business platform not only for partners, but administrators and end-users as well."

Intermedia is the world's largest one-stop shop for cloud IT services and business applications. Its industry-leading Partner Programme enables MSPs and VARs to resell hosted Exchange, Lync, Sharepoint, Email Archiving and other services. Now, in addition to controlling their own pricing, bundling, branding and customer relationships, Intermedia EMEA partners can streamline their workflows with integrations between their three main business platforms:

  • Salesforce - The world's largest provider of customer relationship management software with more than 100,000 customers

  • ConnectWise - The No. 1 business management platform worldwide with more than 80,000 users

  • Intermedia's Partner Portal - The single point of control for Intermedia partners to manage their businesses, services, and collective 350,000+ users

With the Salesforce integration, partners can:

  • Sync customer account data from the Intermedia Partner Portal to Salesforce

  • Sync their Intermedia plan pricing with Salesforce pricing books

  • Track product usage to easily spot selling opportunities

  • Easily generate quotes without having to manually copy and paste data from the Partner Portal

  • Create new accounts directly in Salesforce and automatically synchronise to the Partner Portal

With the ConnectWise integration, partners can:

  • Simplify their billing processes and reduce the amount of time spent generating invoices

  • Export their catalogue of Intermedia products and services

  • Ensure product and customer usage data in the Intermedia Partner Portal are automatically updated in their billing system

  • Eliminate the need to manually update billing agreements (exclusive to ConnectWise integration)

"We leveraged these integrations to effortlessly bring our Intermedia services into our existing business processes," said Jon Matero, president and CEO of Network Heroes, an Intermedia partner. "We maintain a single system of record for all our CRM and accounting needs, and keep our accounting and sales teams more focused and more productive. It's going to save us hundreds of man-hours this year."

Intermedia is committed to making it simple for partners to run their businesses and profit from managing cloud services. These integration apps are being offered free of charge via Intermedia's Partner Portal; each is designed to take less than 30 minutes to set up.

To find out more about the Intermedia EMEA Partner Programme, click here:

About Intermedia
Intermedia is the world's largest one-stop shop for cloud IT services and business applications. Its Office in the Cloud™ delivers the essential services that SMBs need to do business - including hosted Exchange, Lync, Sharepoint, Email Archiving, security, mobility and more.

All of Intermedia's services are pre-integrated for a seamless user experience. They are all managed via Intermedia's HostPilot® control panel, with just one login, one password, one bill and one source of support - creating tremendous cross-service efficiencies for both users and IT administrators. In addition, they all offer enterprise-grade security, 99.999% availability and 24/7 customer care to assure a worry-free experience.

Intermedia was the first company to offer hosted Microsoft Exchange and, with 100,000 customers and more than 1,000,000 users, is today the world's largest independent provider of hosted Exchange.

Intermedia also enables channel partners - including VARs, MSPs, telcos and cable companies - to sell cloud services under their own brand, with full control over billing, pricing and every other element of their customer relationships.

Intermedia's 600 employees in 3 countries manage 10 data centres to power its Office in the Cloud - and to assure its famous worry-free experience. Learn more at

Josie Herbert, +44 (0)1252 400569, [email protected]

# # #

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

Latest Stories
In his General Session at DevOps Summit, Asaf Yigal, Co-Founder & VP of Product at, explored the value of Kibana 4 for log analysis and provided a hands-on tutorial on how to set up Kibana 4 and get the most out of Apache log files. He examined three use cases: IT operations, business intelligence, and security and compliance. Asaf Yigal is co-founder and VP of Product at log analytics software company In the past, he was co-founder of social-trading platform Currensee, which...
The revocation of Safe Harbor has radically affected data sovereignty strategy in the cloud. In his session at 17th Cloud Expo, Jeff Miller, Product Management at Cavirin Systems, discussed how to assess these changes across your own cloud strategy, and how you can mitigate risks previously covered under the agreement.
Countless business models have spawned from the IaaS industry – resell Web hosting, blogs, public cloud, and on and on. With the overwhelming amount of tools available to us, it's sometimes easy to overlook that many of them are just new skins of resources we've had for a long time. In his general session at 17th Cloud Expo, Harold Hannon, Sr. Software Architect at SoftLayer, an IBM Company, broke down what we have to work with, discussed the benefits and pitfalls and how we can best use them ...
Most of the IoT Gateway scenarios involve collecting data from machines/processing and pushing data upstream to cloud for further analytics. The gateway hardware varies from Raspberry Pi to Industrial PCs. The document states the process of allowing deploying polyglot data pipelining software with the clear notion of supporting immutability. In his session at @ThingsExpo, Shashank Jain, a development architect for SAP Labs, discussed the objective, which is to automate the IoT deployment proces...
We all know that data growth is exploding and storage budgets are shrinking. Instead of showing you charts on about how much data there is, in his General Session at 17th Cloud Expo, Scott Cleland, Senior Director of Product Marketing at HGST, showed how to capture all of your data in one place. After you have your data under control, you can then analyze it in one place, saving time and resources.
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data...
Just over a week ago I received a long and loud sustained applause for a presentation I delivered at this year’s Cloud Expo in Santa Clara. I was extremely pleased with the turnout and had some very good conversations with many of the attendees. Over the next few days I had many more meaningful conversations and was not only happy with the results but also learned a few new things. Here is everything I learned in those three days distilled into three short points.
DevOps is about increasing efficiency, but nothing is more inefficient than building the same application twice. However, this is a routine occurrence with enterprise applications that need both a rich desktop web interface and strong mobile support. With recent technological advances from Isomorphic Software and others, rich desktop and tuned mobile experiences can now be created with a single codebase – without compromising functionality, performance or usability. In his session at DevOps Su...
As organizations realize the scope of the Internet of Things, gaining key insights from Big Data, through the use of advanced analytics, becomes crucial. However, IoT also creates the need for petabyte scale storage of data from millions of devices. A new type of Storage is required which seamlessly integrates robust data analytics with massive scale. These storage systems will act as “smart systems” provide in-place analytics that speed discovery and enable businesses to quickly derive meaningf...
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
In his General Session at 17th Cloud Expo, Bruce Swann, Senior Product Marketing Manager for Adobe Campaign, explored the key ingredients of cross-channel marketing in a digital world. Learn how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects).
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new da...
In recent years, at least 40% of companies using cloud applications have experienced data loss. One of the best prevention against cloud data loss is backing up your cloud data. In his General Session at 17th Cloud Expo, Sam McIntyre, Partner Enablement Specialist at eFolder, presented how organizations can use eFolder Cloudfinder to automate backups of cloud application data. He also demonstrated how easy it is to search and restore cloud application data using Cloudfinder.
The Internet of Everything is re-shaping technology trends–moving away from “request/response” architecture to an “always-on” Streaming Web where data is in constant motion and secure, reliable communication is an absolute necessity. As more and more THINGS go online, the challenges that developers will need to address will only increase exponentially. In his session at @ThingsExpo, Todd Greene, Founder & CEO of PubNub, exploreed the current state of IoT connectivity and review key trends and t...
Two weeks ago (November 3-5), I attended the Cloud Expo Silicon Valley as a speaker, where I presented on the security and privacy due diligence requirements for cloud solutions. Cloud security is a topical issue for every CIO, CISO, and technology buyer. Decision-makers are always looking for insights on how to mitigate the security risks of implementing and using cloud solutions. Based on the presentation topics covered at the conference, as well as the general discussions heard between sessi...