|By ACN Newswire||
|March 19, 2014 04:08 AM EDT||
OpenTouch 2.0 creates employee efficiencies and better access to information, enhancing the experience of unified communications and adding more value to business telephony
Enterprise Connect, Orlando, FL, Mar 19, 2014 - (ACN Newswire) - The Enterprise division of Alcatel-Lucent (Euronext Paris and NYSE: ALU) is today introducing new communications capabilities to help businesses keep pace with consumer technology developments by providing a collaborative environment where business communications and applications enhance efficiency at work and adopt new ways to control IT costs.
Alcatel-Lucent OpenTouch 2.0 delivers a complete set of unified communications and collaboration functionalities, specifically designed to meet the needs of both population profiles: the multimedia user who needs the new collaborative, mobile workstyle, and the desk-bound telephony user looking for an instant business response and office based interactions.
These new capabilities natively support video, integrate naturally into the desktop, expand the mobile experience with multiple device support per user on a single license, and provide greater telephony capabilities for businesses that still need the phone as a lifeline to operations.
About OpenTouch 2.0 Applications
-- OpenTouch Conversation for PC creates a powerful collaboration between employees, providing benefit to the business. As the newest in a series of modern and elegant collaborative conversation interfaces, OpenTouch Conversation for PC ties together audio, video, and web conferencing into a single interface with an updated instant message and presence management experience. It leverages OpenTouch's innovative capabilities such as the seamless session shift, which allows users to continue an important business conversation whilst changing from one device to another, without interruption.
-- OpenTouch Connection is the desktop user interface for desk-bound telephony intensive users who benefit by leveraging key UC&C tools like instant messaging, presence and audio conferencing. OpenTouch Connection helps to create a virtual team environment to collaborate with peers, partners and even with customers.
-- OpenTouch Conversation for Web extends unified communications beyond the business to customers and partners with a click. It is a zero-touch, light client for real-time web communication utilizing the latest generation of HTML5 to provide conferencing, collaboration, instant messaging and real-time file sharing. Simply share the conference's url with internal and external contacts and open the workspace to any user without the typical requirement of a plug-in. OpenTouch Conversation for Web simplifies unified communications and is available on most common web browsers.
-- New modern DeskPhones increase real-time efficiency. The release of the Alcatel-Lucent Premium DeskPhone family rejuvenates the desk-bound worker experience. Employees can access the whole enterprise directory at a glance, while the in-call clarity is facilitated with an unprecedented high quality audio. The award-wining Alcatel-Lucent 8082 My IC Phone is now available with a new interface, designed specifically for telephony uses.
These solutions are on display this week at the Alcatel-Lucent Enterprise booth, #1319 at Enterprise Connect.
Operationally, the scalability of the OpenTouch 2.0 platform has been increased to address the needs of large customers and now simplifies the licensing as users need just one license for all their software clients and mobile devices including PC, tablet and smartphone.
Eric Penisson, General Manager, Alcatel-Lucent Enterprise Communications Solutions, said, "Alcatel-Lucent Enterprise delivers a superb user experience through a unique, truly unified architecture that integrates all the elements of UC&C into a single platform. With OpenTouch 2.0, our customers can innovate by embracing a new workstyle that modern enterprises require to improve employee productivity and to engage beyond the enterprise borders with remote employees, customers and partners."
OpenTouch's architecture integrates all the elements of UC into a single platform providing smooth transformation options from digital telephony to IP and SIP or cloud-based unified communications. As a multimodal communications tool, it gives the freedom to seamlessly move between whichever media and device the user prefers at that time, within the same conversation. Providing a high quality, communications user experience energizes and engages employees, resulting in better productivity and quicker ROI.
Engaging, intuitive applications reduce the need for extensive training and accelerate both the adoption and continued use of the applications, enabling business to derive the productivity and cost saving benefits desired.
About Alcatel-Lucent (EURONEXT PARIS AND NYSE: ALU)
We are at the forefront of global communications, providing products and innovations in IP and cloud networking, as well as ultra-broadband fixed and wireless access to service providers and their customers, and to enterprises and institutions throughout the world. Underpinning us in driving the industrial transformation from voice telephony to high-speed digital delivery of data, video and information is Bell Labs, an integral part of the Group and one of the world's foremost technology research institutes, responsible for countless breakthroughs that have shaped the networking and communications industry. Our innovations have resulted in our Group being recognized by Thomson Reuters as a Top 100 Global Innovator, as well as being named by MIT Technology Review as amongst 2012's Top 50 "World's Most Innovative Companies." We have also been recognized for innovation in sustainability, being named Industry Group Leader in the Technology Hardware & Equipment sector in the 2013 Dow Jones Sustainability Indices review, for making global communications more sustainable, affordable and accessible, all in pursuit of the Group's mission to realize the potential of a connected world.
With revenues of Euro 14.4 billion in 2013, Alcatel-Lucent is listed on the Paris and New York stock exchanges (Euronext and NYSE: ALU). The company is incorporated in France and headquartered in Paris.
For more information, visit Alcatel-Lucent on: http://www.alcatel-lucent.com, read the latest posts on the Alcatel-Lucent blog http://www.alcatel-lucent.com/blog and follow the Company on Twitter: http://twitter.com/Alcatel_Lucent.
SIMON POULTER, [email protected], T: +33 1 40 76 50 84
TRACY DUPREE, [email protected], T: +1 818 878 4408
MARCUS LOH, [email protected], T: +65 6213 6975
MARISA BALDO, [email protected], T: +33 1 4076 11 20
JACQUES-OLIVIER VALLET, [email protected], T: +33 1 40 76 12 49
TOM BEVILACQUA, [email protected], T: +1 908 582 7998
Copyright 2014 ACN Newswire. All rights reserved.
In his session at Cloud Expo, Robert Cohen, an economist and senior fellow at the Economic Strategy Institute, will provide economic scenarios that describe how the rapid adoption of software-defined everything including cloud services, SDDC and open networking will change GDP, industry growth, productivity and jobs. This session will also include a drill down for several industries such as finance, social media, cloud service providers and pharmaceuticals.
Oct. 27, 2016 10:30 AM EDT Reads: 2,073
DevOps is speeding towards the IT world like a freight train and the hype around it is deafening. There is no reason to be afraid of this change as it is the natural reaction to the agile movement that revolutionized development just a few years ago. By definition, DevOps is the natural alignment of IT performance to business profitability. The relevance of this has yet to be quantified but it has been suggested that the route to the CEO’s chair will come from the IT leaders that successfully ma...
Oct. 27, 2016 10:30 AM EDT Reads: 16,633
Ask someone to architect an Internet of Things (IoT) solution and you are guaranteed to see a reference to the cloud. This would lead you to believe that IoT requires the cloud to exist. However, there are many IoT use cases where the cloud is not feasible or desirable. In his session at @ThingsExpo, Dave McCarthy, Director of Products at Bsquare Corporation, will discuss the strategies that exist to extend intelligence directly to IoT devices and sensors, freeing them from the constraints of ...
Oct. 27, 2016 10:15 AM EDT Reads: 3,198
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
Oct. 27, 2016 10:15 AM EDT Reads: 1,397
We are always online. We access our data, our finances, work, and various services on the Internet. But we live in a congested world of information in which the roads were built two decades ago. The quest for better, faster Internet routing has been around for a decade, but nobody solved this problem. We’ve seen band aid approaches like CDNs that attack a niche's slice of static content part of the Internet, but that’s it. It does not address the dynamic services-based Internet of today. It doe...
Oct. 27, 2016 10:15 AM EDT Reads: 2,025
Intelligent machines are here. Robots, self-driving cars, drones, bots and many IoT devices are becoming smarter with Machine Learning. In her session at @ThingsExpo, Sudha Jamthe, CEO of IoTDisruptions.com, will discuss the next wave of business disruption at the junction of IoT and AI, impacting many industries and set to change our lives, work and world as we know it.
Oct. 27, 2016 10:02 AM EDT Reads: 138
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
Oct. 27, 2016 09:15 AM EDT Reads: 2,156
By now most people have either created their configuration management solution or are just embarking on this journey. In his session at @DevOpsSummit at 19th Cloud Expo, Marco Ceppi, a DevOps Engineer working at Canonical, will discuss how to take configuration management to the next level with modelling and orchestration. He will also discuss how and why people are moving from a machine-centric view to a service/application-oriented view of deployments, and how you can leverage the knowledge a...
Oct. 27, 2016 09:00 AM EDT Reads: 2,048
@ThingsExpo has been named the Top 5 Most Influential M2M Brand by Onalytica in the ‘Machine to Machine: Top 100 Influencers and Brands.' Onalytica analyzed the online debate on M2M by looking at over 85,000 tweets to provide the most influential individuals and brands that drive the discussion. According to Onalytica the "analysis showed a very engaged community with a lot of interactive tweets. The M2M discussion seems to be more fragmented and driven by some of the major brands present in the...
Oct. 27, 2016 08:45 AM EDT Reads: 11,585
In the 21st century, security on the Internet has become one of the most important issues. We hear more and more about cyber-attacks on the websites of large corporations, banks and even small businesses. When online we’re concerned not only for our own safety but also our privacy. We have to know that hackers usually start their preparation by investigating the private information of admins – the habits, interests, visited websites and so on. On the other hand, our own security is in danger bec...
Oct. 27, 2016 08:15 AM EDT Reads: 522
Enterprises have been using both Big Data and virtualization for years. Until recently, however, most enterprises have not combined the two. Big Data's demands for higher levels of performance, the ability to control quality-of-service (QoS), and the ability to adhere to SLAs have kept it on bare metal, apart from the modern data center cloud. With recent technology innovations, we've seen the advantages of bare metal erode to such a degree that the enhanced flexibility and reduced costs that cl...
Oct. 27, 2016 07:45 AM EDT Reads: 523
Fact: storage performance problems have only gotten more complicated, as applications not only have become largely virtualized, but also have moved to cloud-based infrastructures. Storage performance in virtualized environments isn’t just about IOPS anymore. Instead, you need to guarantee performance for individual VMs, helping applications maintain performance as the number of VMs continues to go up in real time. In his session at Cloud Expo, Dhiraj Sehgal, Product and Marketing at Tintri, wil...
Oct. 27, 2016 07:30 AM EDT Reads: 1,952
As software becomes more and more complex, we, as software developers, have been splitting up our code into smaller and smaller components. This is also true for the environment in which we run our code: going from bare metal, to VMs to the modern-day Cloud Native world of containers, schedulers and microservices. While we have figured out how to run containerized applications in the cloud using schedulers, we've yet to come up with a good solution to bridge the gap between getting your conta...
Oct. 27, 2016 07:30 AM EDT Reads: 1,612
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Oct. 27, 2016 07:00 AM EDT Reads: 5,020
Amazon has gradually rolled out parts of its IoT offerings, but these are just the tip of the iceberg. In addition to optimizing their backend AWS offerings, Amazon is laying the ground work to be a major force in IoT - especially in the connected home and office. In his session at @ThingsExpo, Chris Kocher, founder and managing director of Grey Heron, explained how Amazon is extending its reach to become a major force in IoT by building on its dominant cloud IoT platform, its Dash Button strat...
Oct. 27, 2016 07:00 AM EDT Reads: 4,935