Welcome!

News Feed Item

Half Of Recent Fliers Approve United Carry-On Bag Crackdown

7 In 10 Shop Flights By Price

NEW YORK, March 19, 2014 /PRNewswire-iReach/ -- According to the latest Omnibus survey by global research company, YouGov, 32% support the United crackdown on oversized carry-on bags compared to 24% who oppose.  Half (50%) of recent fliers (those who have flown in the last year) support more stringent rules on carry-on bags as well as 46% of Americans who are signed up for an airline reward program.

(Photo: http://photos.prnewswire.com/prnh/20140319/MN86164)

United Airlines recently announced a crackdown on the size of the carry-on baggage allowed into the cabin.  Passengers now need to prove that their bag is smaller than the maximum allowance. 

Americans do suspect the motives for United's crackdown on carry-on. 

37% thought that United were rejecting large carry-on to increase their stowed baggage fees, and thought that if airlines didn't charge so much for additional baggage the changes wouldn't be necessary.  50% of those who have flown in the last year think that the higher stowed luggage charges are the problem.  

Of recent fliers 46% think that fellow travelers try to haul to much onto the plane with them, and 43% think the new rules might help reduce some of the stress of boarding.

Delta Airlines recently announced a change in their reward program, which will reward dollars spent rather than miles travelled.   Although 71% of the general population doesn't care about the changes either way, 30% of loyalty program participants and 27% of recent fliers oppose the change.

Although a quarter (25%) of airline loyalty program members think it makes sense for Delta to reward the most financially attractive customers, many are worried about the future value of the Delta reward program:

  • 46% of reward members feel that the change will make it even more difficult to redeem points
  • 43% of members feel that it is rewarding wealthy customers who can already well afford to pay for flights. 
  • 23% of recent fliers and 27% of loyalty program members claim to shop around for points deals and think they are less likely to fly Delta in the future. 

More than one third (37%) of reward members had heard of the changes to Delta's loyalty program, and 36% had heard about the changes at United.

In the wake of the disappeared Malaysian airline flight MH370 we asked Americans what factors most impacted their choice of airlines.

More than half (52%) of Americans said the airline safety record was a factor when choosing airlines compared to 45% of those who have actually taken a flight in the last year.  Cost was the overwhelming motivator for both the general population (72%) and recent fliers (72%).  Loyalty programs are an important influencer for 28% of recent flyers and 38% of membership holders.  In-flight entertainment is less important with only 10% of the general population and 16% of recent fliers claiming it affects their purchase decision.

For further information and full survey tables: http://research.yougov.com/news/2014/03/18/flyers-approve-united-crackdown-carry-baggage/

Note on Methodology

Total sample size was 1172 adults. Fieldwork was undertaken between 14th - 17th March 2014. The survey was carried out online. The figures have been weighted and are representative of all US adults (aged 18+).

About YouGov 

YouGov is an international full-service research and consulting company, which has pioneered the use of technology to collect higher quality, in-depth data for companies, governments, and institutions so that they can better serve the people that sustain them.   www.research.yougov.com

Media Contact: Jenny Hall, YouGov, 212 724 3040, [email protected]

News distributed by PR Newswire iReach: https://ireach.prnewswire.com

SOURCE YouGov

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
"CA has been doing a lot of things in the area of DevOps. Now we have a complete set of tool sets in order to enable customers to go all the way from planning to development to testing down to release into the operations," explained Aruna Ravichandran, Vice President of Global Marketing and Strategy at CA Technologies, in this SYS-CON.tv interview at DevOps Summit at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"MobiDev is a software development company and we do complex, custom software development for everybody from entrepreneurs to large enterprises," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Agile has finally jumped the technology shark, expanding outside the software world. Enterprises are now increasingly adopting Agile practices across their organizations in order to successfully navigate the disruptive waters that threaten to drown them. In our quest for establishing change as a core competency in our organizations, this business-centric notion of Agile is an essential component of Agile Digital Transformation. In the years since the publication of the Agile Manifesto, the conn...
In his session at 21st Cloud Expo, James Henry, Co-CEO/CTO of Calgary Scientific Inc., introduced you to the challenges, solutions and benefits of training AI systems to solve visual problems with an emphasis on improving AIs with continuous training in the field. He explored applications in several industries and discussed technologies that allow the deployment of advanced visualization solutions to the cloud.
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
Vulnerability management is vital for large companies that need to secure containers across thousands of hosts, but many struggle to understand how exposed they are when they discover a new high security vulnerability. In his session at 21st Cloud Expo, John Morello, CTO of Twistlock, addressed this pressing concern by introducing the concept of the “Vulnerability Risk Tree API,” which brings all the data together in a simple REST endpoint, allowing companies to easily grasp the severity of the ...
Enterprises are adopting Kubernetes to accelerate the development and the delivery of cloud-native applications. However, sharing a Kubernetes cluster between members of the same team can be challenging. And, sharing clusters across multiple teams is even harder. Kubernetes offers several constructs to help implement segmentation and isolation. However, these primitives can be complex to understand and apply. As a result, it’s becoming common for enterprises to end up with several clusters. Thi...
While some developers care passionately about how data centers and clouds are architected, for most, it is only the end result that matters. To the majority of companies, technology exists to solve a business problem, and only delivers value when it is solving that problem. 2017 brings the mainstream adoption of containers for production workloads. In his session at 21st Cloud Expo, Ben McCormack, VP of Operations at Evernote, discussed how data centers of the future will be managed, how the p...
"NetApp is known as a data management leader but we do a lot more than just data management on-prem with the data centers of our customers. We're also big in the hybrid cloud," explained Wes Talbert, Principal Architect at NetApp, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
The question before companies today is not whether to become intelligent, it’s a question of how and how fast. The key is to adopt and deploy an intelligent application strategy while simultaneously preparing to scale that intelligence. In her session at 21st Cloud Expo, Sangeeta Chakraborty, Chief Customer Officer at Ayasdi, provided a tactical framework to become a truly intelligent enterprise, including how to identify the right applications for AI, how to build a Center of Excellence to oper...
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
"Akvelon is a software development company and we also provide consultancy services to folks who are looking to scale or accelerate their engineering roadmaps," explained Jeremiah Mothersell, Marketing Manager at Akvelon, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...