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Xerox Secure Imaging Technology Simplifies Mobile Banking and Expands Customer Convenience
|By Business Wire
|March 19, 2014 01:00 PM EDT
Technology developed by Xerox
(NYSE:XRX) will help customers simply and securely transmit financial
data – including loan, credit card applications or other financial
documents containing sensitive personal financial information -- right
from a smartphone.
Now anyone with a supported mobile device and web access can take a
picture of a document and securely send it to a desired recipient in
seconds. Running on the latest iPhones, iPads and Android phones, Safe
Courier makes it possible for users to securely submit paperwork on
the spot. The entire process takes seconds.
“We’ve all used our smartphones to take a quick photo of documents,
white-board meeting notes or even a snapshot of our child’s science fair
display to record and share,” said Raja
Bala, principal imaging scientist at the Xerox
Research Center Webster, and lead scientist who developed the
technology. “Safe Courier makes it just as easy to submit a loan
application using your phone as it is to post a photo online.”
Unlike mobile check capture/deposit applications that banks currently
offer, Safe Courier expands the capabilities to enable our clients to
scan and process a wide variety of documents ranging from loan
applications and a multitude of forms from money transfer requests, tax
documents or account applications.
“Checks are small structured documents that are uniform in size and
format and much easier to scan and process,” said Bala. “As smart phones
become equipped with higher resolution cameras, they are capable of
capturing, processing and --in the future – recognizing a wide variety
of complex documents including a variety of formats. Safe Courier puts
the power of complex state-of-the-art imaging algorithms and software to
work enabling any customer, anywhere to submit any type of personal
information simply, securely and quickly.”
Novel imaging technology developed by Xerox enables users to take high
quality photos of multipage documents without even pressing a button.
The app simply waits for the user to hold the smartphone camera with a
steady hand in front of the document, and knows when to automatically
capture the photo at the right moment. Additional technology behind the
scenes automatically crops and cleans up captured pages, and stitches
them together into a crisp and clear document image for transmission. At
the same time a built-in proprietary secure transfer system safely
delivers it to its intended recipient. Numerous delivery options can be
selected and users automatically receive receipt confirmation or can
check on delivery status. A simple user interface walks users through
Designed to help banks, brokerage firms and other financial institutions
simplify how their customers open up a new account, apply for a mortgage
or update sensitive financial information – Safe Courier can be easily
integrated into their existing workflows. For example, Safe Courier
simplifies and helps expedite the mortgage application process by
providing financial institutions the ability to send to the mortgage
applicant a text message or email containing a link to request specific
additional documents at any point in the process. The link contains the
details, so all the customer has to do is click on the link, take the
picture and send.
Safe Courier security features ensure documents are kept private and
safe. Documents are always sent over secure transmission channels. The
service can be configured to delete files from the mobile device upon
“Even with today’s rise of mobile banking applications, the most common
ways consumers provide documents containing sensitive information to
their financial institutions is via a fax machine, scan to email, or
express delivery,” said Mark Johnston, chief innovation officer, Financial
Services Group at Xerox. “Safe Courier provides a secure alternative
to those options while offering customers greater mobile convenience.”
The system can be implemented as is or custom branded and can easily be
integrated into a financial institution’s current application workflow
providing a new secure mobile service for customers. Safe Courier can
also be used to support safe document transfers in other industries
including education, legal, healthcare, insurance and government.
Available immediately from the Financial Services Group at Xerox,
customers interested in Safe
Courier can contact Xerox at 877-294.9252 or visit www.xerox.com/businessservices.
Since the invention of Xerography more than 75 years ago, the people of Xerox
(NYSE:XRX) have helped businesses simplify the way work gets done.
Today, we are the global leader in business process and document
management, helping organizations of any size be more efficient so they
can focus on their real business. Headquartered in Norwalk, Conn., more
than 140,000 Xerox employees serve clients in 160 countries, providing business
equipment and software for commercial and government organizations.
Learn more at www.xerox.com.
Note: To receive RSS news feeds, visit http://news.xerox.com/rss.
For open commentary, industry perspectives and views visit http://www.linkedin.com/company/xerox,
Xerox®, Xerox and Design®, and Safe Courier®
are trademarks of Xerox in the United States and/or other countries.
Identity is in everything and customers are looking to their providers to ensure the security of their identities, transactions and data. With the increased reliance on cloud-based services, service providers must build security and trust into their offerings, adding value to customers and improving the user experience. Making identity, security and privacy easy for customers provides a unique advantage over the competition.
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