|By Marketwired .||
|March 19, 2014 01:12 PM EDT||
CARY, NC -- (Marketwired) -- 03/19/14 -- Industry Standard Research (ISR) is announcing the launch of its 6th annual CRO Quality Benchmarking series with today's release of its "CRO Quality Benchmarking - Phase II/III Service Providers (2014)" report. This report provides a Consumer Reports-style analysis of CRO quality with respondents giving quality ratings for 474 service encounters across 29 Phase II/III CROs.
"The data from this year's study show strong loyalty among sponsors toward their mid-size CROs, and at the top of this list is DCRI," explained Kevin Olson, CEO of Industry Standard Research. "The Overall Satisfaction, Willingness to Recommend, and Likelihood to Use Again scores for the mid-size CROs, namely DCRI, Chiltern, Medpace, Worldwide Clinical Trials, and Charles River, are higher than those for many of the larger CROs. What's more, when you combine the 2014 data with those from our previous two studies, the three-year rolling averages for loyalty are starting to favor the mid-size CROs as well."
In the research, each CRO is evaluated across 25 service quality attributes that are broken down into three categories:
1. Staff Characteristics
2. Operational Excellence
3. Organizational and Finance Characteristics
Results show that Charles River, Chiltern, DCRI, and Medpace are among the leaders for two of these three categories while SGS Life Sciences is among the leaders in all three categories.
"Independently collected performance data like these are critical to our industry," Olson continued. "Having this information at their fingertips makes service buyers more effective by allowing them to tap into experience beyond their own organizations' walls. Additionally, the service provider community has come to rely on our Quality Benchmarking studies as tools to understand their competitive delivery positions."
Also included in the CRO Quality Benchmarking - Phase II/III Service Providers report are clinical outsourcing trends, methods for service provider differentiation, and an analysis of the top drivers of CRO selection.
CROs included in this analysis: Accenture, Aptiv Solutions, BioClinica, Charles River, Chiltern, Clinical Research Services (CRS), Clinipace, Clinsys, Cognizant, Covance, DCRI, Encorium, Eurofins, Frontage, HungaroTrial, ICON, INC Research, inVentiv Health Clinical, Medpace, PAREXEL, PPD, PRA, Premier Research, Quintiles, Rho, SGS Life Sciences, Tata, Theorem, and Worldwide Clinical Trials.
For more information on ISR's "CRO Quality Benchmarking - Phase II/III Service Providers (2014)" report, please visit ISR's report page at http://www.isrreports.com/product/cro-quality-benchmarking-phase-iiiii-service-providers-2014/.
About Industry Standard Research
Industry Standard Research is the premier, full service market research provider to the pharma and pharma services industries. With over a decade of experience, ISR delivers an unmatched level of domain expertise. For more information about our off-the-shelf intelligence and custom research offerings, please visit the company's Web site at www.ISRreports.com, email [email protected], or follow us on Twitter @ISRreports.
+1 (919) 301-0106
Aug. 30, 2016 01:00 PM EDT Reads: 3,213
Aug. 30, 2016 11:45 AM EDT Reads: 777
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
Aug. 30, 2016 11:15 AM EDT Reads: 593
Aug. 30, 2016 11:00 AM EDT Reads: 3,691
Aug. 30, 2016 10:30 AM EDT Reads: 391
Aug. 30, 2016 09:45 AM EDT Reads: 1,060
Aug. 30, 2016 09:45 AM EDT Reads: 881
Aug. 30, 2016 09:08 AM EDT Reads: 256
Aug. 30, 2016 08:45 AM EDT Reads: 912
Aug. 30, 2016 05:45 AM EDT Reads: 2,480
Aug. 30, 2016 02:30 AM EDT Reads: 1,868
Aug. 30, 2016 02:00 AM EDT Reads: 2,252
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Aug. 30, 2016 01:30 AM EDT Reads: 3,057
With over 720 million Internet users and 40–50% CAGR, the Chinese Cloud Computing market has been booming. When talking about cloud computing, what are the Chinese users of cloud thinking about? What is the most powerful force that can push them to make the buying decision? How to tap into them? In his session at 18th Cloud Expo, Yu Hao, CEO and co-founder of SpeedyCloud, answered these questions and discussed the results of SpeedyCloud’s survey.
Aug. 30, 2016 01:15 AM EDT Reads: 2,366
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
Aug. 30, 2016 01:00 AM EDT Reads: 1,946