|By Marketwired .||
|March 19, 2014 02:30 PM EDT||
SANTA CLARA, CA -- (Marketwired) -- 03/19/14 -- Large technology professional service providers are planning for growth of 20 percent, smaller firms are projecting growth upwards of 30 percent and executive salaries have shot up 20 percent, according to the findings of the PSVillage 2014 Professional Services Industry Benchmark announced today. PSVillage is a global community serving technology professional services and consulting leaders.
The 2014 benchmark report reveals trends in financial, staffing and operational key performance indicators (KPI) for services professionals, incorporating closely-held factors such as compensation, billable rates and margins.
In addition to the downloadable report, PSVillage uniquely provides online, on-demand access to the data comprising the report. Users can view individual responses, or filter aggregated data by company size, geography, industry, software delivery model (e.g. OnPremise, SaaS, Hosted) and revenue. Because the benchmark is continually updated with each survey respondent, users always have access to the latest data parsed for usability -- whether it is needed for peer-to- peer or company-to-company comparisons.
The benchmark report and its online access tool covers demographics, human capital, finance, and operations with a robust set of metrics provided for each. For example, human capital data spans 19 different roles within management, sales support, operations and service delivery. Comprehensive compensation and profit-maximizing metrics are provided for each of these roles, including average base salary, target bonus, target billable utilization and billable rate per hour.
Charts covering services utilization models, total costs, cost of services sold, and more are presented along with detailed tables of continually aggregated data. This high quality data is generated by a vetted and growing group of professional services executives who are pre-screened for active professional services management responsibility with profit/loss oversight.
"The online access benchmark is equivalent to having instant access to the industry's most experienced professionals, whenever you need them," said PSVillage founder Terry Jansen. "You can grab the data you need to justify a hire, or a pay increase, for example, or see which delivery vehicles or software tools larger organizations are shifting toward. I'm always intrigued by some of the more surprising findings our analysis reveals, for example that attrition -- based on the salary growth we've uncovered -- is a major risk factor for PSOs this year."
The benchmark report, which also includes a year of unlimited online access to a continually updated and customizable matrix of KPIs, is available for $1495. The benchmark is supported by PSVillage sponsors' ChangePoint, Tenrox by Upland, Hinge and FinancialForce.com.
PSVillage is a leading source of Technology Professional Services / Consulting advocacy; information and knowledge sharing; peer-to-peer networking; education; research and more. With a global membership of more than 4,000 professional services leaders -- representing over 1,000 companies -- PSVillage is the largest and most influential community of Technology Professional Services practitioners in the world. The site hosts a moderated discussion forum, the bi-annual Professional Services Industry Benchmark Survey, job board, knowledge library, a spotlight of members, and a variety of high-value services, including webinars, white papers, research and networking events. To learn more, go to http://www.psvillage.com.
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