|By PR Newswire||
|March 21, 2014 08:45 AM EDT||
MARLBOROUGH, Mass., March 21, 2014 /PRNewswire/ -- In the mid-1980s—when the Reagan Administration had only recently deregulated the long distance phone industry—Sprint® (then US Sprint®) was having no luck enticing residential customers. Not only was there the inconvenience of 10-digit access codes, but most Americans didn't know they had a right to choose. We had grown up with AT&T® as our only phone service.
Besides, why should we switch? US Sprint had some good answers for that question: the first-ever fiber optic network provided a superior quality call, and there was a cost savings. "So what?" we asked, and when US Sprint spent tens of millions of dollars on TV advertising, we wouldn't even go to the trouble of getting out of our recliners to cross the room to our corded phones.
Sprint had begun to think of itself as a service provider for the Fortune 500, assuming residential customers were too dense to get them. Three things changed all that: what was then called one-plus dialing—the Sprint introduction of long distance dialing as simple as AT&T—and a couple of entrepreneurs from Kansas City, MO, who persuaded US Sprint to give them a chance to become resellers. Their company is now legendary in direct selling: Network 2000. In less than a year, Network 2000 was outselling Sprint's own outbound telemarketing team, signing up more than 100,000 customers a month.
Three elements contributed to the magic that introduced alternative long distance service for the residential market: Ease of use, a superior telephone experience, and a less expensive call.
Many direct sellers since Network 2000 have become hugely successful as resellers of telephone services, including Excel Communications—the methodology of which evolved out of Network 2000—which grew to have so many customers that it ultimately was acquired by a telephone company wanting access both to the customer base and the effective direct selling distributor sales force. And most recently, TelexFREE, a Marlborough, Massachusetts, direct reseller of long distance and other phone services has experience tremendous success in terms of both customer acquisition and usage: more than 10 million minutes in February 2014.
And since TelexFREE adopted the same sales strategy proven so successful by Network 2000 and Excel Communications, it may have been expected they would acquire some of the same executive talent that served to make those companies successful, including Stuart A. MacMillan, the first President of Excel Communications, Canada.
Speaking on behalf of TelexFREE, Mr. MacMillan says, "I see much the same opportunity for TelexFREE that I saw for Excel in its early days. Direct selling is a tremendously effective means of marketing, advertising, and customer acquisition. And TelexFREE has discovered and made great inroads into one of the most rapidly growing marketplaces in the U.S.—the Latin market. That said, I see my responsibility as establishing internal governance and an expansion of the products and services. Like so many entrepreneurial companies in the tech space, TelexFREE has been growing so fast, it hasn't had much time for management. I've been brought in to spend that time and to provide that experience, including an end-to-end review of methodologies and controls. I'm committed to providing our thousands of customers the best service available anywhere in the world. To accomplish that goal…well, suffice it to say, I've got a lot of work ahead of me! But TelexFREE has done the one thing most essential to the success of a phone company: they have acquired customers who are using lots of the service!"
TelexFREE is a private company headquartered in Marlborough, Mass., with offices in a number of regions around the world.
Read more news from TelexFREE.
Containers are all the rage among developers and web companies, but they also represent two very substantial benefits to larger organizations. First, they have the potential to dramatically accelerate the application lifecycle from software builds and testing to deployment and upgrades. Second they represent the first truly hybrid-approach to consuming infrastructure, allowing organizations to run the same workloads on any cloud, virtual machine or physical server. Together, they represent a ver...
Oct. 13, 2015 02:45 PM EDT Reads: 241
DevOps Summit, taking place at the Santa Clara Convention Center in Santa Clara, CA, and Javits Center in New York City, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait...
Oct. 13, 2015 02:30 PM EDT Reads: 188
This week, the team assembled in NYC for @Cloud Expo 2015 and @ThingsExpo 2015. For the past four years, this has been a must-attend event for MetraTech. We were happy to once again join industry visionaries, colleagues, customers and even competitors to share and explore the ways in which the Internet of Things (IoT) will impact our industry. Over the course of the show, we discussed the types of challenges we will collectively need to solve to capitalize on the opportunity IoT presents.
Oct. 13, 2015 02:30 PM EDT
Overgrown applications have given way to modular applications, driven by the need to break larger problems into smaller problems. Similarly large monolithic development processes have been forced to be broken into smaller agile development cycles. Looking at trends in software development, microservices architectures meet the same demands. Additional benefits of microservices architectures are compartmentalization and a limited impact of service failure versus a complete software malfunction....
Oct. 13, 2015 02:15 PM EDT Reads: 357
DevOps and Continuous Delivery software provider XebiaLabs has announced it has been selected to join the Amazon Web Services (AWS) DevOps Competency partner program. The program is designed to highlight software vendors like XebiaLabs who have demonstrated technical expertise and proven customer success in DevOps and specialized solution areas like Continuous Delivery. DevOps Competency Partners provide solutions to, or have deep experience working with AWS users and other businesses to help t...
Oct. 13, 2015 02:00 PM EDT Reads: 296
As more intelligent IoT applications shift into gear, they’re merging into the ever-increasing traffic flow of the Internet. It won’t be long before we experience bottlenecks, as IoT traffic peaks during rush hours. Organizations that are unprepared will find themselves by the side of the road unable to cross back into the fast lane. As billions of new devices begin to communicate and exchange data – will your infrastructure be scalable enough to handle this new interconnected world?
Oct. 13, 2015 02:00 PM EDT Reads: 108
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on...
Oct. 13, 2015 02:00 PM EDT Reads: 194
The last decade was about virtual machines, but the next one is about containers. Containers enable a service to run on any host at any time. Traditional tools are starting to show cracks because they were not designed for this level of application portability. Now is the time to look at new ways to deploy and manage applications at scale. In his session at @DevOpsSummit, Brian “Redbeard” Harrington, a principal architect at CoreOS, will examine how CoreOS helps teams run in production. Attende...
Oct. 13, 2015 02:00 PM EDT Reads: 1,339
As operational failure becomes more acceptable to discuss within the software industry, the necessity for holding constructive, actionable postmortems increases. But most of what we know about postmortems from "pop culture" isn't actually relevant for the software systems we work on and within. In his session at DevOps Summit, J. Paul Reed will look at postmortem pitfalls, techniques, and tools you'll be able to take back to your own environment so they will be able to lay the foundations for h...
Oct. 13, 2015 01:45 PM EDT Reads: 220
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in high-performance, high-efficiency server, storage technology and green computing, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology is a premier provider of advanced server Building Block Solutions® for Data ...
Oct. 13, 2015 01:45 PM EDT Reads: 222
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading in...
Oct. 13, 2015 01:00 PM EDT Reads: 219
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data...
Oct. 13, 2015 01:00 PM EDT Reads: 342
DevOps has often been described in terms of CAMS: Culture, Automation, Measuring, Sharing. While we’ve seen a lot of focus on the “A” and even on the “M”, there are very few examples of why the “C" is equally important in the DevOps equation. In her session at @DevOps Summit, Lori MacVittie, of F5 Networks, will explore HTTP/1 and HTTP/2 along with Microservices to illustrate why a collaborative culture between Dev, Ops, and the Network is critical to ensuring success.
Oct. 13, 2015 01:00 PM EDT Reads: 258
The IoT market is on track to hit $7.1 trillion in 2020. The reality is that only a handful of companies are ready for this massive demand. There are a lot of barriers, paint points, traps, and hidden roadblocks. How can we deal with these issues and challenges? The paradigm has changed. Old-style ad-hoc trial-and-error ways will certainly lead you to the dead end. What is mandatory is an overarching and adaptive approach to effectively handle the rapid changes and exponential growth.
Oct. 13, 2015 01:00 PM EDT Reads: 338
There will be 20 billion IoT devices connected to the Internet soon. What if we could control these devices with our voice, mind, or gestures? What if we could teach these devices how to talk to each other? What if these devices could learn how to interact with us (and each other) to make our lives better? What if Jarvis was real? How can I gain these super powers? In his session at 17th Cloud Expo, Chris Matthieu, co-founder and CTO of Octoblu, will show you!
Oct. 13, 2015 12:00 PM EDT Reads: 299