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Ricoh Europe: Executives Under Pressure as Bureaucracy and Need for Common Approach Prevent Fast Change in Education
|By Business Wire
|March 25, 2014 05:00 AM EDT
European education leaders believe they need to change faster now than
they have done over the last three years and almost all (98 per cent)
say they are under pressure to adapt to rapid change. However, they are
energised about the role of technology in the future of learning – a
quarter highlighted augmented reality as one of the leading technologies
able to improve their organisation’s performance and enhance student
experience (compared with a mere five per cent from other sectors). The
findings are revealed in a new study called The
Challenge of Speed, conducted by the Economist Intelligence Unit and
sponsored by Ricoh.
Instead, the key areas of concern to quickly changing for the future are
focused on back office activity. The top two bottlenecks to achieving
greater agility are difficulty in getting employees, business units, or
functions to adopt a common approach (44 per cent) and bureaucratic
decision making processes (35 per cent).
Bruhn, Executive Vice President, Ricoh Europe says, “There is an
excitement in the education sector about the future of learning. The
European Commission’s Opening Up Education initiative is driving the
move towards open educational resources, including Massive Open Online
Courses (MOOCs) and technology is enhancing the student experience.
However, there is also an underlying pressure to deliver more, often
with fewer resources, whilst remaining an attractive place of study. The
research shows that the multiple levels of bureaucracy, layers of
administrators and fragmented shared vision, is resulting in
institutions continuing to function without any real change to
operations. Unless addressed immediately, these bottlenecks can impact
the wider, core goals for education establishments into the future.”
Executives have recognised the need for back office transformation to
improve core functions which are often document and process-heavy. When
asked to identify the areas where adapting to change was most crucial,
their most cited responses were improving
core business processes (44 per cent), recruiting new staff (42 per
cent) and adopting new technologies (40 per cent). In addition, they
also ranked these exact areas as those where they expect the most change
over the next three years, demonstrating a belief that having the right
processes, people and technology is essential to achieving fast speed.
The research also reveals that over two thirds of respondents (71 per
cent) have experienced
moderate to extreme disruption driven by technological change over
the last three years. They are slightly more confident looking to the
future, with 56 per cent envisaging the same level of disruption over
the next three years. The reason for such optimism could be due to
confidence that they will overcome their back office obstacles, and that
more educational institutions are taking greater strides on their
digital journeys, while the EU’s
digital agenda – which calls on member nations to mainstream
eLearning – is also helping them to navigate challenges.
Bruhn adds, “Executives clearly recognise that greater speed and
efficiency are important. But while technology is opening up new
horizons they must focus more on their core business processes and
transform into truly digital and connected operations where education
materials and essential administrative information is available in the
right format at the right time. And speed of change is an important
element, to ensure successful education programmes for the 21st
century. The good news is that education leaders are not alone. Both government
initiatives and private sector innovations are supporting executives
as they strive to move forward.”
For more insights into the challenge of speed facing education
to download the full article and infographic and watch the video.
| About Ricoh |
Ricoh is a global technology company specialising in office imaging
equipment, production print solutions, document management systems and
IT services. Headquartered in Tokyo, Ricoh Group operates in about 200
countries and regions. In the financial year ending March 2013, Ricoh
Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).
The majority of the company's revenue comes from products, solutions and
services that improve the interaction between people and information.
Ricoh also produces award-winning digital cameras and specialised
industrial products. It is known for the quality of its technology, the
exceptional standard of its customer service and sustainability
Under its corporate tagline, imagine. change., Ricoh helps companies
transform the way they work and harness the collective imagination of
For further information, please visit www.ricoh-europe.com
| About the Research |
The report is based on a survey of 461 senior, Europe-based executives
from a wide variety of industries. Their companies include a range of
sizes. The survey sample is senior, with 49 per cent C-level or above
and a further 23 per cent SVPs, VPs, or directors. In addition, the EIU
conducted in-depth interviews with corporate leaders and noted experts
as well as substantial desk research.
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