|By RealWire News Distribution||
|March 25, 2014 06:01 AM EDT||
EasyVista Received a Rating of 'Good,' the Highest Rating Allotted in the Gartner Critical Capabilities Report for IT Service Catalog tools.
New York, March 24, 2014 - EasyVista Inc. (www.easyvista.com), a global leader in IT Service and Asset Management solutions, announces that research and advisory firm, Gartner, Inc., has rated its IT Service Catalog as one of 15 solutions in the March 2014 Critical Capabilities for IT Service Catalog Tools report*. EasyVista received a "good" in Product Viability. Good is the highest rating allotted to any vendor in this assessment.
As many organizations strive to deliver a richer IT experience to end-users and customers, control is still paramount. IT needs to design and fulfil an ever-evolving range of services from traditional IT to New IT and the Service Catalog is the portal through which this transformation must be delivered. The user interface is central to its success as elements such as shopping carts will drive user-acceptance and a simple design environment will enable New IT process realization that goes beyond ITIL, to fulfil a truly consumerized service culture.
According to Gartner, "Business demand is pushing organizations to create and operate catalogs that provide a shopping place for IT services. IT leaders need to know how this marketplace is changing and what capabilities delineate how good a fit the vendors' offerings may be for their needs."
A Gartner Critical Capabilities report is more than a toolset assessment. Core functionality is a pre-requisite, so for IT Service Catalog the ability to present services through a portal, automate and fulfil new services, integrate multiple datasources, provide reporting and much more are detailed in the report. Of greater benefit to IT Leaders is understanding how a Service Catalog can assist Users (whether IT or Business) to realize the greatest value - the creation and receipt of new services in a highly distributed world that will drive productivity and performance.
"EasyVista is proud to receive recognition from Gartner, but not surprised. Our philosophy has long recognized that business users influence IT service needs and desired best practices. Our IT Service Catalog is built upon a codeless design environment that allows service delivery through an easy-to-use portal and storefront," declared Andrew White, EVP and General Manager, EasyVista Americas. "Equally it is not a surprise that many of the 'big name' vendors that did not make grade are those most likely to be struggling with legacy issues and resource heavy integrations."
EasyVista received a "Good" rating, the highest rating allotted within the report. EasyVista was recognized for meeting Gartner's Nine Critical Capabilities for IT Service Catalog Tools. EasyVista provides a user Interface-rich portal where elements such as a notification bar and shopping cart are things end-users will be familiar with.
The EasyVista Service Catalog offers depth in its functionality. For example, as requests are approved, managers can search for less-expensive alternatives and allocate the cost to specific budgets. The product also has the ability to send alerts when stock levels become too low to fulfill further requests for the same items. Through the EasyVista portal, end-users can see target completion times for individual stages of their request. Service demand reports are intuitive and dynamic, including spatial analysis on regional demand using Google Maps. In addition, integrations with other data sources and tools, such as Software Distribution, Purchasing and Finance systems fully enable service fulfilment.
"Although the report positively evaluates EasyVista, we will not be complacent, as this assessment provides an excellent independent blueprint for improvement. No vendor was rated as 'Outstanding' and this has to be EasyVista's goal," concluded White.
The EasyVista 2013 release, which can be deployed either on-premise or SaaS, was evaluated for this research. Mobile devices can use an HTML 5 touch aware interface and tablet devices can directly access the desktop version.
*The Gartner Critical Capabilities assessment for IT Service Catalog tools was authored by analysts, Jeffrey M. Brooks and Chris Matchett.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
EasyVista Inc., a leading provider of IT Service and Asset Management software, has more than 25 years of experience as a pure player in the IT Management space. The company has a direct presence around the world with offices in the US, Canada, France, Germany, UK, Italy, Spain and Portugal. EasyVista is quoted on NYSE Alternext exchange (ALEZV).
For more information please contact:
Director of Corporate Marketing
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Apr. 23, 2017 04:45 AM EDT Reads: 2,708
Translating agile methodology into real-world best practices within the modern software factory has driven widespread DevOps adoption, yet much work remains to expand workflows and tooling across the enterprise. As models evolve from pockets of experimentation into wholescale organizational reinvention, practitioners find themselves challenged to incorporate the culture and architecture necessary to support DevOps at scale. In his session at @DevOpsSummit at 20th Cloud Expo, Anand Akela, Senior...
Apr. 23, 2017 04:15 AM EDT Reads: 1,293
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in compute, storage and networking technologies, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/...
Apr. 23, 2017 04:00 AM EDT Reads: 1,608
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
Apr. 23, 2017 03:45 AM EDT Reads: 4,480
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
Apr. 23, 2017 03:45 AM EDT Reads: 171
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
Apr. 23, 2017 03:30 AM EDT Reads: 195
Judith Hurwitz is president and CEO of Hurwitz & Associates, a Needham, Mass., research and consulting firm focused on emerging technology, including big data, cognitive computing and governance. She is co-author of the book Cognitive Computing and Big Data Analytics, published in 2015. Her Cloud Expo session, "What Is the Business Imperative for Cognitive Computing?" is scheduled for Wednesday, June 8, at 8:40 a.m. In it, she puts cognitive computing into perspective with its value to the busin...
Apr. 23, 2017 03:15 AM EDT Reads: 3,392
SYS-CON Events announced today that Hitachi, the leading provider the Internet of Things and Digital Transformation, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Hitachi Data Systems, a wholly owned subsidiary of Hitachi, Ltd., offers an integrated portfolio of services and solutions that enable digital transformation through enhanced data management, governance, mobility and analytics. We help globa...
Apr. 23, 2017 02:45 AM EDT Reads: 1,585
Blockchain is a shared, secure record of exchange that establishes trust, accountability and transparency across supply chain networks. Supported by the Linux Foundation's open source, open-standards based Hyperledger Project, Blockchain has the potential to improve regulatory compliance, reduce cost and time for product recall as well as advance trade. Are you curious about Blockchain and how it can provide you with new opportunities for innovation and growth? In her session at 20th Cloud Exp...
Apr. 23, 2017 02:45 AM EDT Reads: 1,167
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
Apr. 23, 2017 01:45 AM EDT Reads: 8,568
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
Apr. 23, 2017 01:15 AM EDT Reads: 286
Everyone wants to use containers, but monitoring containers is hard. New ephemeral architecture introduces new challenges in how monitoring tools need to monitor and visualize containers, so your team can make sense of everything. In his session at @DevOpsSummit, David Gildeh, co-founder and CEO of Outlyer, will go through the challenges and show there is light at the end of the tunnel if you use the right tools and understand what you need to be monitoring to successfully use containers in your...
Apr. 23, 2017 01:00 AM EDT Reads: 1,469
Financial Technology has become a topic of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 20th Cloud Expo at the Javits Center in New York, June 6-8, 2017, will find fresh new content in a new track called FinTech.
Apr. 22, 2017 11:45 PM EDT Reads: 2,029
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 20th Cloud Expo, which will take place on June 6-8, 2017 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 add...
Apr. 22, 2017 11:15 PM EDT Reads: 1,420
In recent years, containers have taken the world by storm. Companies of all sizes and industries have realized the massive benefits of containers, such as unprecedented mobility, higher hardware utilization, and increased flexibility and agility; however, many containers today are non-persistent. Containers without persistence miss out on many benefits, and in many cases simply pass the responsibility of persistence onto other infrastructure, adding additional complexity.
Apr. 22, 2017 10:15 PM EDT Reads: 1,837