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Orange Business Services to Unify Communications and Develop Collaboration between 20,000 Users for JTI
|By Business Wire
|March 31, 2014 04:15 AM EDT
Business Services has been chosen by JTI (Japan Tobacco
International) to transform its digital working environment by moving
its existing communications landscape to a fully managed unified
communications solution based on Microsoft Lync® 2013.
JTI is a leading international tobacco manufacturer headquartered in
To create a workspace that fits JTI’s requirements, Orange Business
Services will deploy and manage a unified communications solution to 104
JTI sites in 40 countries initially. The Lync-based
solution will unify communications for 20,000 users with IM,
Presence and Web conferencing services while 12,000 users will be
enabled with Lync Enterprise voice and desktop video services,
integrated with videoconferencing rooms. Orange will manage a hosted
architecture and the entire ecosystem, including Sonus gateways and
thousands of Polycom
VVX Business Media Phones. An additional 3,000 mobile devices,
tablets and smartphones will be Lync enabled.
Lync solution enables JTI to bring the right people into the
conversation very quickly, improves the speed of decision-making and
communication-enabled business processes. In addition, JTI’s mobile
workforce will be supported with the same powerful unified
communications tools no matter what device they use or where they are
“Ease-of-deployment is a key requirement for enterprises evaluating UC
solutions,” said Brian Riggs, analyst, Ovum. “Having a UC solution that
can be deployed across all geographies and customized to a company’s
business requirements by a single global integrator is among the topmost
requirements for large enterprises. Companies deploying Microsoft Lync
have a strong need for comprehensive consulting services, such as those
offered by Orange Business Services, that create the best-suited UC
solution with the highest level of security and expertise at the
critical crossroads of networks, devices and IT.”
Guilain Rogg, JTI Global Technical Center VP, said: “To ensure the
success of this major initiative, we selected Orange because of their
expertise and knowledge about the existing environment to create a
long-term strategy and associated roadmap. Their global capabilities
support our geographical footprint and they have the ability to deliver
end-to-end services, from transformation to operation, including
management of all underlying service blocks.”
Under the 5-year contract, Orange Business Services’ key objective is to
create a comprehensive global approach for JTI’s end users by creating
a unified workspace that includes a seamless set of tools to enable
collaboration between team members, partners and customers. This
contract includes a transformation program during which Orange will
deploy one site every week during a two-year period, starting with the
European and Russian markets.
“We are very pleased to help JTI transform and provide its employees
with new smart and mobile ways of working, facilitating and optimizing
their day-to-day activities with a business-critical unified
communications solution based on Lync,” said Dr. Helmut Reisinger,
senior vice president for Europe, Russia and CIS, Orange Business
Services. “Unified communications and collaborative solutions are a key
pillar of the workspace transformation that is ongoing within companies.
We are committed to support them in this evolution and in this specific
case with JTI – at the global level.”
JTI, a member of the Japan Tobacco Group of Companies, is a leading
international tobacco manufacturer. It markets world-renowned brands
such as Camel, Winston and Mevius (Mild Seven). Other global brands
include Benson & Hedges, Silk Cut, Sobranie, Glamour and LD. With
headquarters in Geneva, Switzerland, and about 27,000 employees
worldwide, JTI has operations in more than 120 countries. Its core
revenue in the fiscal year ended December 31, 2013, was USD 12.3
billion. For more information, visit www.jti.com.
About Orange Business Services
Orange Business Services, the Orange branch dedicated to B2B services,
is a leading global integrator of communications solutions for
multinational corporations. With the world's largest, seamless network
for voice and data, Orange Business Services reaches 220 countries and
territories with local support in 166. Offering a comprehensive package
of communication services covering cloud computing, enterprise mobility,
M2M, security, unified communications, videoconferencing, and broadband,
Orange Business Services delivers a best-in-class customer experience
across a global landscape. Thousands of enterprise customers and 1.4
million mobile data users rely on an Orange Business Services
international platform for communicating and conducting business. Orange
Business Services was awarded four of the telecom industry’s highest
accolades at the annual World Communication Awards 2013 – Best Global
Operator, Best Cloud Service, Best Enterprise Service and Best Small
Business Service. Orange Business Services is a seven-time winner of
Best Global Operator. Learn more at www.orange-business.com
or follow us on LinkedIn,
Orange is one of the world’s leading telecommunications operators with
annual sales of €41 billion in 2013 and has 165,000 employees worldwide
at Dec. 31, 2013. Orange is listed on the NYSE Euronext Paris (symbol
ORA) and on the New York Stock Exchange (symbol ORAN).
Orange and any other Orange product or service names included in this
material are trademarks of Orange Brand Services Limited.
Microsoft and Lync are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
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