Welcome!

News Feed Item

GlobalCollect Introduces Business Intelligence Solution to Optimize Payments for Merchants

GlobalCollect, the world’s most knowledgeable payment service provider, today announced Elevate Data Services, a comprehensive Business Intelligence solution designed specifically for online payments and chargebacks. Elevate was conceived in response to the unique need for insights expressed by GlobalCollect’s clients, and developed in close cooperation with GlobalCollect’s Customer Advisory Board (GCAB), which includes many leading international eCommerce companies. With Elevate, GlobalCollect merchants can now apply advanced data analytics and visualization to their unstructured payments data, transforming it into a rich source of strategic insights that help optimize their online business and drive sales.

Elevate's Country Performance dashboard, seen on an iPad (Photo: Business Wire)

Elevate's Country Performance dashboard, seen on an iPad (Photo: Business Wire)

As global online commerce continues to expand and emerging economies in Asia, Latin America and Africa increasingly join the global online marketplace, international eCommerce companies are booming. However, with each additional market comes additional complexity, from local payment preferences and currencies, to new fraud environments. In order to effectively manage this complexity and take maximum advantage of opportunities for growth, merchants need to cut through the clutter of raw payment data and find the patterns, trends and issues that need their attention most. With Elevate, they now have a comprehensive and sophisticated tool that organizes unstructured data into targeted dashboards and lets them interact with the data in order to find exactly those insights that will help them to make the decisions that accelerate the growth of their business.

Elevate combines GlobalCollect’s payments knowledge with strategic guidance from leading international eCommerce companies and the industry-leading data visualization platform by Tableau Software*, to create a payments intelligence solution consisting of highly interactive management dashboards that answer real business questions. Centered around 5 key performance areas, these dashboards reveal the types of payments performance insights that let merchants quickly and easily identify trends and patterns, opportunities for optimization, and issues that need immediate attention. The 5 key performance areas in Elevate are:

  • Your Performance, which presents a holistic view of payments performance across the 6 KPI’s that merchants indicate are most relevant to them;
  • Commercial Insights, which provides insight into consumer payment behavior;
  • Authorization Rates, which reveals key authorization trends such as card performance and rejection reasons;
  • Payment Funnel, which provides an overview of the payment stages a transaction goes through; and
  • Chargeback Insights, which helps prevent fraud through chargeback analysis

Elevate is browser-based, making it time, place and device agnostic, and was designed to support multiple functions within international eCommerce organizations. For senior management, Elevate provides access to comprehensive reports on global payments performance and trends, that help guide strategic decisions and grow revenue. Payment managers benefit from the granular insights they need to identify opportunities and optimize conversions on a day-to-day basis. Fraud managers can analyze chargeback data for unexpected patterns, and take swift and targeted measures to counter fraud and lower costs.

“Our customers rely on us to not only process their payments, but to help them realize their full commercial potential through conversion optimization, international expansion, and fraud reduction,” said Thomas P. Staudt, Chief Executive Officer of GlobalCollect. “When it comes to success in international online commerce, knowledge is power. With Elevate, we give our merchants the knowledge they need to keep improving and optimizing their business and reach that maximum potential.”

About GlobalCollect

GlobalCollect is the world’s most knowledgeable global Payment Service Provider, processing international eCommerce payments for more than 600 of the world’s most recognized eCommerce brands. For more information please visit: http://www.globalcollect.com

*Gartner: Magic Quadrant for Business Intelligence and Analytics Platforms, https://www.gartner.com/doc/2668318

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, discussed how VPaaS enables you to move fast, creating scalable video experiences that reach your aud...
All clouds are not equal. To succeed in a DevOps context, organizations should plan to develop/deploy apps across a choice of on-premise and public clouds simultaneously depending on the business needs. This is where the concept of the Lean Cloud comes in - resting on the idea that you often need to relocate your app modules over their life cycles for both innovation and operational efficiency in the cloud. In his session at @DevOpsSummit at19th Cloud Expo, Valentin (Val) Bercovici, CTO of Soli...
"Once customers get a year into their IoT deployments, they start to realize that they may have been shortsighted in the ways they built out their deployment and the key thing I see a lot of people looking at is - how can I take equipment data, pull it back in an IoT solution and show it in a dashboard," stated Dave McCarthy, Director of Products at Bsquare Corporation, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
An IoT product’s log files speak volumes about what’s happening with your products in the field, pinpointing current and potential issues, and enabling you to predict failures and save millions of dollars in inventory. But until recently, no one knew how to listen. In his session at @ThingsExpo, Dan Gettens, Chief Research Officer at OnProcess, discussed recent research by Massachusetts Institute of Technology and OnProcess Technology, where MIT created a new, breakthrough analytics model for ...
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effici...
Everyone knows that truly innovative companies learn as they go along, pushing boundaries in response to market changes and demands. What's more of a mystery is how to balance innovation on a fresh platform built from scratch with the legacy tech stack, product suite and customers that continue to serve as the business' foundation. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, discussed why and how ReadyTalk diverted from healthy revenue and mor...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
The Internet of Things (IoT) promises to simplify and streamline our lives by automating routine tasks that distract us from our goals. This promise is based on the ubiquitous deployment of smart, connected devices that link everything from industrial control systems to automobiles to refrigerators. Unfortunately, comparatively few of the devices currently deployed have been developed with an eye toward security, and as the DDoS attacks of late October 2016 have demonstrated, this oversight can ...
"MathFreeOn.com is a line coding platform for engineers and scientists. When they want to solve an engineering problem and they have to use software - they have to pay a lot of money for licenses - but with MathFreeOn you don't have to pay a lot of money. Just go to our site and write the code and you can check the result right away," explained Simon Lee, CMO of MathFreeOn, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Cla...
In his session at 19th Cloud Expo, Claude Remillard, Principal Program Manager in Developer Division at Microsoft, contrasted how his team used config as code and immutable patterns for continuous delivery of microservices and apps to the cloud. He showed how the immutable patterns helps developers do away with most of the complexity of config as code-enabling scenarios such as rollback, zero downtime upgrades with far greater simplicity. He also demoed building immutable pipelines in the cloud ...
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...