News Feed Item
BoxTone Announces Free Mobile HealthCheck for Microsoft Exchange ActiveSync Environments
Industry's Most Comprehensive Mobile Monitoring Solution Finds and Fixes Issues Hidden in EAS Deployments and Infrastructure
|By Marketwired .
|March 31, 2014 11:22 AM EDT
AUSTIN, TX and COLUMBIA, MD -- (Marketwired) -- 03/31/14 -- BoxTone, the monitoring company for the mobile era, announced the availability of its BoxTone Exchange ActiveSync HealthCheck, a free service available to all organizations to identify potentially hazardous issues that degrade mobile performance and impact users. The free HealthCheck is based on the BoxTone for Exchange ActiveSync software, a Mobile Service Management solution that delivers complete mobile infrastructure visibility, enabling enterprises and managed service providers (MSPs) to proactively monitor and support their end-to-end Exchange ActiveSync (EAS) environments. With email an indispensable application for today's mobile workforce, BoxTone for Exchange ActiveSync ensures IT and support teams can quickly and easily find and fix issues hidden in their EAS deployments, often before users are even affected.
The free BoxTone EAS HealthCheck, available at www.boxtone.com/healthcheck, provides a snapshot analysis of CAS logs over 24-hour period to identify lurking issues. Using automated analytics to parse CAS log data, the service ferrets out hundreds of potential problems that can take down users, groups of users and entire environments, such as those caused by mobile device upgrades and poor load balancing across Client Access Servers (CAS). Once the analysis is complete, BoxTone provides a full diagnostic report, review of key metrics and findings, and recommendations for optimization and immediate improvement.
To move beyond the one-time snapshot view of the EAS HealthCheck, Microsoft Exchange Professionals who need long-term visibility and control can upgrade to the full BoxTone for Exchange ActiveSync solution. The most comprehensive solution for real-time mobile monitoring, BoxTone for Exchange ActiveSync uses deep diagnostics for all EAS components, identifying service issues across the entirety of the mobile infrastructure -- from device and wireless carrier, across firewalls and gateways, to Exchange CAS and mailbox servers including MDM and 3rd party gateways/proxies, to other backend infrastructure.
"Organizations have effectively optimized Exchange for their PC environments. However, in the new mobile gold rush, with thousands of additional smartphones and tablets now connecting to Exchange, there are frequently unexpected and unpredictable issues that ripple throughout the enterprise. These can significantly degrade or disrupt services, leading to disconnected and disgruntled workers, and ultimately resulting in lost productivity and burdensome spikes on IT support," said Brian Reed, Chief Product Officer of BoxTone.
Even with a highly tuned PC-based Exchange environment, IT staff can find themselves unprepared and ill-equipped to pinpoint and resolve issues as more device types and endpoints access email through growing mobile workforces and BYOD. Support automation built into BoxTone for Exchange ActiveSync lets administrators and front line service desk monitor, proactively troubleshoot and quickly fix issues before mobile email, calendar, contact, task and other functions are affected.
For wide-scale, mission-critical deployments relying on Microsoft Exchange ActiveSync, organizations can cut the number of service-impacting mobile incidents by 30%; boost first-call resolution rate for mobile issues by 70%; reduce mobile escalations from service desk to Exchange administrators by 70%; and lower the mean-time-to-resolution of Exchange ActiveSync problems by 70%.
BoxTone is the only platform that delivers patented technology to proactively monitor and support the Microsoft Exchange ActiveSync service in real time -- as well as other mobile services and platforms including BlackBerry, Good Technology, MDM gateways/proxies and more -- across all infrastructure components for all device ownership models.
"Mobile is no longer a starter project for companies; it's now a de facto standard requirement for productivity with users expecting always-on quality-of-service and experience. For the maturing mobile enterprise environment, Exchange teams now have a free HealthCheck to get started and a commercial software solution for the long term to pre-emptively address issues before they impact the workforce," Reed added.
Get your free HealthCheck and see live demos at BoxTone Booth #405 at Amplify Microsoft Exchange Conference, March 30 - April 2, 2014 in Austin, Texas. Or register online for a free HealthCheck HERE.
On February 23, 2014, Good Technology announced the intent to acquire BoxTone: http://www1.good.com/about/press-releases/good-technology-to-acquire-boxtone.html
With millions of mobile devices and apps under management, BoxTone's automated Enterprise Mobility Management (EMM) platform is trusted by more of the world's leading enterprises, Managed Service Providers and government agencies than any other -- including 42 of the Fortune® 100 and 8 of the Top 10 MSPs -- to ensure maximum mobile performance and security at the lowest cost and risk. BoxTone's single unified mobile management platform powered by patented real-time automation technology addresses the entire mobile lifecycle: Mobile Device Management (MDM), Mobile App Management (MAM), and Mobile Service Management (MSM). Additionally, BoxTone delivers real-time centralized control of all mobile smartphones and tablets including Google Android, iPhone and iPad, BlackBerry and Windows Phone, as well as the enterprise apps and services that run on them.
BoxTone's unified Enterprise Mobility Management (EMM) platform addresses the entire mobile lifecycle including device management, app management and service management. BoxTone delivers real-time centralized monitoring and control of all mobile devices including Google Android, iPhone and iPad, BlackBerry and Windows Phone as well as all connection methods, including Microsoft Exchange ActiveSync, Good and BlackBerry BES.
BoxTone for Exchange ActiveSync is available immediately. To learn more: www.boxtone.com, or call +1 410.910.3344. Follow BoxTone on Twitter, LinkedIn and Facebook.
BoxTone and the BoxTone logo are trademarks of BoxTone. All other product or company names mentioned are used for identification purposes only and may be trademarks of their respective owners.
Add to Digg Bookmark with del.icio.us Add to Newsvine
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform.
In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
Jul. 30, 2016 03:00 AM EDT Reads: 1,638
SYS-CON Events announced today that MangoApps will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device.
Jul. 30, 2016 02:45 AM EDT Reads: 1,484
The IETF draft standard for M2M certificates is a security solution specifically designed for the demanding needs of IoT/M2M applications. In his session at @ThingsExpo, Brian Romansky, VP of Strategic Technology at TrustPoint Innovation, explained how M2M certificates can efficiently enable confidentiality, integrity, and authenticity on highly constrained devices.
Jul. 30, 2016 02:15 AM EDT Reads: 1,184
“delaPlex Software provides software outsourcing services. We have a hybrid model where we have onshore developers and project managers that we can place anywhere in the U.S. or in Europe,” explained Manish Sachdeva, CEO at delaPlex Software, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 30, 2016 02:00 AM EDT Reads: 1,685
Predictive analytics tools monitor, report, and troubleshoot in order to make proactive decisions about the health, performance, and utilization of storage. Most enterprises combine cloud and on-premise storage, resulting in blended environments of physical, virtual, cloud, and other platforms, which justifies more sophisticated storage analytics.
In his session at 18th Cloud Expo, Peter McCallum, Vice President of Datacenter Solutions at FalconStor, discussed using predictive analytics to mon...
Jul. 30, 2016 12:30 AM EDT Reads: 2,130
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor – all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
Jul. 30, 2016 12:30 AM EDT Reads: 2,337
The IoT is changing the way enterprises conduct business.
In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discussed how businesses can gain an edge over competitors by empowering consumers to take control through IoT. He cited examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He also highlighted how IoT can revitalize and restore outdated business models, making them profitable ...
Jul. 29, 2016 10:15 PM EDT Reads: 2,075
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...
Jul. 29, 2016 10:00 PM EDT Reads: 1,289
"When you think about the data center today, there's constant evolution, The evolution of the data center and the needs of the consumer of technology change, and they change constantly," stated Matt Kalmenson, VP of Sales, Service and Cloud Providers at Veeam Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 29, 2016 09:45 PM EDT Reads: 1,500
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
Jul. 29, 2016 08:00 PM EDT Reads: 2,749
We all know the latest numbers: Gartner, Inc. forecasts that 6.4 billion connected things will be in use worldwide in 2016, up 30 percent from last year, and will reach 20.8 billion by 2020. We're rapidly approaching a data production of 40 zettabytes a day – more than we can every physically store, and exabytes and yottabytes are just around the corner.
For many that’s a good sign, as data has been proven to equal money – IF it’s ingested, integrated, and analyzed fast enough. Without real-ti...
Jul. 29, 2016 07:45 PM EDT Reads: 1,186
Actian Corporation has announced the latest version of the Actian Vector in Hadoop (VectorH) database, generally available at the end of July. VectorH is based on the same query engine that powers Actian Vector, which recently doubled the TPC-H benchmark record for non-clustered systems at the 3000GB scale factor (see tpc.org/3323).
The ability to easily ingest information from different data sources and rapidly develop queries to make better business decisions is becoming increasingly importan...
Jul. 29, 2016 06:15 PM EDT Reads: 962
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Jul. 29, 2016 06:00 PM EDT Reads: 937
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems.
In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it ...
Jul. 29, 2016 05:15 PM EDT Reads: 399
Cloud analytics is dramatically altering business intelligence. Some businesses will capitalize on these promising new technologies and gain key insights that’ll help them gain competitive advantage. And others won’t.
Whether you’re a business leader, an IT manager, or an analyst, we want to help you and the people you need to influence with a free copy of “Cloud Analytics for Dummies,” the essential guide to this explosive new space for business intelligence.
Jul. 29, 2016 05:15 PM EDT Reads: 988