Welcome!

News Feed Item

2014 ACI Excellence Awards Showcase Global Innovation in Electronic Banking and Payments

ACI Worldwide (NASDAQ: ACIW), a leading international provider of electronic payment and banking systems, today announced the winners of the 2014 ACI Excellence Awards. The fifth annual ACI Excellence Awards celebrate leading financial institutions, processors and retailers for innovative and transformative uses of ACI solutions to solve real-world customer and business issues.

ACI Excellence Award and Merit Recognition recipients were selected by a panel of judges comprised of ACI experts and leading global payments analysts from Aite Group, CEB TowerGroup and Celent. Winners were selected across ten categories and are based throughout the Americas, Asia/Pacific and EMEA. This year’s Excellence Award winners include:

  • AGS Transact Technologies Ltd: Mobile Banking & Payments Excellence Award – In response to the changing relationship between banks and customers due to the rapid adoption of mobile phones, AGS Transact Technologies Ltd utilized ACI’s Postilion suite to design Card Maintenance through SMS, providing customers a host of mobile-based card services through SMS.
  • DBS Bank: Innovator of the Year Excellence Award & Wholesale Payments Excellence Award – DBS developed its award-winning corporate internet and mobile banking payment platform, DBS IDEAL™ 3.0, with the help of ACI’s Universal Online Banker, providing customers with a single login to access account statements and securely initiate transactions on a real-time basis. To date, IDEAL serves over 162,000 corporate users in 104,000 institutions across Singapore, Hong Kong, China, India, Indonesia, Taiwan and the United Kingdom, and processes more than 40 million transactions annually.
  • Dupont Community Credit Union: Online Banking Excellence Award – Three months after launching its online channel with both ACI’s Bill Payment and Architect Banking, 80 percent of the bank’s active account holders adopted the online channel for its flexibility and ease-of-use, far exceeding goals.
  • Federal Bank Ltd: Customer Service Excellence Award – Federal Bank leveraged ACI’s BASE24 to develop its Card Online Management and Inquiry Tool (COMIT) service, which enables the bank to better address customer demand for managing card parameters.
  • Interswitch: Retail Payments Excellence Award – Prior to the emergence of electronic payments in Nigeria, transactions were solely cash-based, posing significant financial implications and economic challenges to both businesses and individuals. Driven to solve these challenges and with ACI’s Postilion as an enabling technology, Verve was launched by Nigeria’s leading integrated payment processing and transaction switching company, Interswitch. With the introduction of the Verve Chip + PIN card, both individuals and organizations have adopted electronic payments for their everyday transactions, and over 20 million Verve cards have been issued in Nigeria. Verve is the country’s most dominant card brand with a growing 60 percent market share.
  • Interswitch: Product & Services Innovation Excellence Award – Quickteller, built with ACI’s Postilion, is a Value Added Service (VAS) platform that provides customers convenient and secure access to vital services via Web, ATM and Mobile. Powered by the Interswitch network, Quickteller offers customers efficient services that include funds transfers, bill payments and airtime recharge, in addition to seamless online ticket purchase. Quickteller is Nigeria’s fastest growing lifestyle enabler brand.
  • IndusInd Bank Limited: Operational Excellence Award – IndusInd Bank, which utilizes ACI’s BASE24, was recognized for three initiatives: Cash- on-Mobile service, which allows customers to withdraw or send money to a recipient by using only the recipient’s mobile number and allows the receiver to withdraw funds from any IndusInd Bank ATM without using any card; second, a service, which enables customers to change their ATM Pins via an Interactive Voice Response system; and third, Stop Cheque application, which streamlines the process through which customers can stop payment on checks.
  • Lee County Electric Cooperative (LCEC): Electronic Bill Presentment & Payment Excellence Award – Lee County Electric Cooperative, which utilizes ACI’s Electronic Bill Presentment & Payment (EBPP) Services, increased its convenient payment options from 2 to more than 20, leading to a 10 percent increase in customer satisfaction and millions in cumulative cost savings.
  • TÜRK EKONOMİ BANKASI (TEB): Payments Fraud Excellence Award – As fraudsters develop new ways to unlawfully gain information about people and transactions, TEB, with the help of ACI’s Proactive Risk Manager, has worked to combat attacks while maintaining high levels of customer satisfaction and convenience.

This year’s Merit Recognition recipients include:

  • First Data: Product & Services Innovation
  • Maybank: Operational Excellence
  • UKRCard: Operational Excellence

“The record number of Excellence Awards submissions we received this year exemplifies the rapidly-evolving global payments industry. On behalf of everyone at ACI, I want to extend congratulations to this year’s winners and finalists. They are achieving exceptional success for their organizations and many benefits for their customers,” said Craig Saks, Executive Vice President and Chief Product Officer, ACI Worldwide. “All of these organizations demonstrate innovation—from advancements in online and mobile banking to fraud prevention to significant improvements in end-user experience and much more. We’re proud to call them our customers and look forward to their continued success.”

For a complete list of winners and finalists, alongside additional information on their implementations, please click here or visit our Excellence Awards page at http://www.aciworldwide.com/news-and-events/aci-excellence-awards/the-2014-winners.aspx.

About ACI Worldwide

ACI Worldwide, the Universal Payments company, powers electronic payments and banking for more than 5,000 financial institutions, retailers, billers and processors around the world. ACI software processes $13 trillion in payments and securities transactions for more than 250 of the leading global retailers, and 21 of the world’s 25 largest banks. Through our comprehensive suite of software products and hosted services, we deliver a broad range of solutions for payment processing; card and merchant management; online banking; mobile, branch and voice banking; fraud detection; trade finance; and electronic bill presentment and payment. To learn more about ACI, please visit www.aciworldwide.com. You can also find us on Twitter @ACI_Worldwide.

© Copyright ACI Worldwide, Inc. 2014.

ACI, ACI Payment Systems, the ACI logo and all ACI product names are trademarks or registered trademarks of ACI Worldwide, Inc., or one of its subsidiaries, in the United States, other countries or both. Other parties’ trademarks referenced are the property of their respective owners.

Product roadmaps are for informational purposes only and may not be incorporated into a contract or agreement. The development release and timing of future product releases remains at ACI’s sole discretion. ACI is providing the following information in accordance with ACI's standard product communication policies. Any resulting features, functionality, and enhancements or timing of release of such features, functionality, and enhancements are at the sole discretion of ACI and may be modified without notice. All product roadmap or other similar information does not represent a commitment to deliver any material, code, or functionality, and should not be relied upon in making a purchasing decision.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
@DevOpsSummit at Cloud Expo taking place Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center, Santa Clara, CA, is co-located with the 21st International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is ...
New competitors, disruptive technologies, and growing expectations are pushing every business to both adopt and deliver new digital services. This ‘Digital Transformation’ demands rapid delivery and continuous iteration of new competitive services via multiple channels, which in turn demands new service delivery techniques – including DevOps. In this power panel at @DevOpsSummit 20th Cloud Expo, moderated by DevOps Conference Co-Chair Andi Mann, panelists examined how DevOps helps to meet the de...
Automation is enabling enterprises to design, deploy, and manage more complex, hybrid cloud environments. Yet the people who manage these environments must be trained in and understanding these environments better than ever before. A new era of analytics and cognitive computing is adding intelligence, but also more complexity, to these cloud environments. How smart is your cloud? How smart should it be? In this power panel at 20th Cloud Expo, moderated by Conference Chair Roger Strukhoff, pane...
No hype cycles or predictions of zillions of things here. IoT is big. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, Associate Partner at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He discussed the evaluation of communication standards and IoT messaging protocols, data analytics considerations, edge-to-cloud tec...
When growing capacity and power in the data center, the architectural trade-offs between server scale-up vs. scale-out continue to be debated. Both approaches are valid: scale-out adds multiple, smaller servers running in a distributed computing model, while scale-up adds fewer, more powerful servers that are capable of running larger workloads. It’s worth noting that there are additional, unique advantages that scale-up architectures offer. One big advantage is large memory and compute capacity...
In 2014, Amazon announced a new form of compute called Lambda. We didn't know it at the time, but this represented a fundamental shift in what we expect from cloud computing. Now, all of the major cloud computing vendors want to take part in this disruptive technology. In his session at 20th Cloud Expo, Doug Vanderweide, an instructor at Linux Academy, discussed why major players like AWS, Microsoft Azure, IBM Bluemix, and Google Cloud Platform are all trying to sidestep VMs and containers wit...
What's the role of an IT self-service portal when you get to continuous delivery and Infrastructure as Code? This general session showed how to create the continuous delivery culture and eight accelerators for leading the change. Don Demcsak is a DevOps and Cloud Native Modernization Principal for Dell EMC based out of New Jersey. He is a former, long time, Microsoft Most Valuable Professional, specializing in building and architecting Application Delivery Pipelines for hybrid legacy, and cloud ...
Amazon started as an online bookseller 20 years ago. Since then, it has evolved into a technology juggernaut that has disrupted multiple markets and industries and touches many aspects of our lives. It is a relentless technology and business model innovator driving disruption throughout numerous ecosystems. Amazon’s AWS revenues alone are approaching $16B a year making it one of the largest IT companies in the world. With dominant offerings in Cloud, IoT, eCommerce, Big Data, AI, Digital Assista...
SYS-CON Events announced today that CA Technologies has been named "Platinum Sponsor" of SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business - from apparel to energy - is being rewritten by software. From planning to development to management to security, CA creates software that fuels transformation for companies in the applic...
Artificial intelligence, machine learning, neural networks. We’re in the midst of a wave of excitement around AI such as hasn’t been seen for a few decades. But those previous periods of inflated expectations led to troughs of disappointment. Will this time be different? Most likely. Applications of AI such as predictive analytics are already decreasing costs and improving reliability of industrial machinery. Furthermore, the funding and research going into AI now comes from a wide range of com...
Multiple data types are pouring into IoT deployments. Data is coming in small packages as well as enormous files and data streams of many sizes. Widespread use of mobile devices adds to the total. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists looked at the tools and environments that are being put to use in IoT deployments, as well as the team skills a modern enterprise IT shop needs to keep things running, get a handle on all this data, and deliver...
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
For organizations that have amassed large sums of software complexity, taking a microservices approach is the first step toward DevOps and continuous improvement / development. Integrating system-level analysis with microservices makes it easier to change and add functionality to applications at any time without the increase of risk. Before you start big transformation projects or a cloud migration, make sure these changes won’t take down your entire organization.
SYS-CON Events announced today that Cloud Academy named "Bronze Sponsor" of 21st International Cloud Expo which will take place October 31 - November 2, 2017 at the Santa Clara Convention Center in Santa Clara, CA. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud com...
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to w...