Welcome!

News Feed Item

2014 ACI Excellence Awards Showcase Global Innovation in Electronic Banking and Payments

ACI Worldwide (NASDAQ: ACIW), a leading international provider of electronic payment and banking systems, today announced the winners of the 2014 ACI Excellence Awards. The fifth annual ACI Excellence Awards celebrate leading financial institutions, processors and retailers for innovative and transformative uses of ACI solutions to solve real-world customer and business issues.

ACI Excellence Award and Merit Recognition recipients were selected by a panel of judges comprised of ACI experts and leading global payments analysts from Aite Group, CEB TowerGroup and Celent. Winners were selected across ten categories and are based throughout the Americas, Asia/Pacific and EMEA. This year’s Excellence Award winners include:

  • AGS Transact Technologies Ltd: Mobile Banking & Payments Excellence Award – In response to the changing relationship between banks and customers due to the rapid adoption of mobile phones, AGS Transact Technologies Ltd utilized ACI’s Postilion suite to design Card Maintenance through SMS, providing customers a host of mobile-based card services through SMS.
  • DBS Bank: Innovator of the Year Excellence Award & Wholesale Payments Excellence Award – DBS developed its award-winning corporate internet and mobile banking payment platform, DBS IDEAL™ 3.0, with the help of ACI’s Universal Online Banker, providing customers with a single login to access account statements and securely initiate transactions on a real-time basis. To date, IDEAL serves over 162,000 corporate users in 104,000 institutions across Singapore, Hong Kong, China, India, Indonesia, Taiwan and the United Kingdom, and processes more than 40 million transactions annually.
  • Dupont Community Credit Union: Online Banking Excellence Award – Three months after launching its online channel with both ACI’s Bill Payment and Architect Banking, 80 percent of the bank’s active account holders adopted the online channel for its flexibility and ease-of-use, far exceeding goals.
  • Federal Bank Ltd: Customer Service Excellence Award – Federal Bank leveraged ACI’s BASE24 to develop its Card Online Management and Inquiry Tool (COMIT) service, which enables the bank to better address customer demand for managing card parameters.
  • Interswitch: Retail Payments Excellence Award – Prior to the emergence of electronic payments in Nigeria, transactions were solely cash-based, posing significant financial implications and economic challenges to both businesses and individuals. Driven to solve these challenges and with ACI’s Postilion as an enabling technology, Verve was launched by Nigeria’s leading integrated payment processing and transaction switching company, Interswitch. With the introduction of the Verve Chip + PIN card, both individuals and organizations have adopted electronic payments for their everyday transactions, and over 20 million Verve cards have been issued in Nigeria. Verve is the country’s most dominant card brand with a growing 60 percent market share.
  • Interswitch: Product & Services Innovation Excellence Award – Quickteller, built with ACI’s Postilion, is a Value Added Service (VAS) platform that provides customers convenient and secure access to vital services via Web, ATM and Mobile. Powered by the Interswitch network, Quickteller offers customers efficient services that include funds transfers, bill payments and airtime recharge, in addition to seamless online ticket purchase. Quickteller is Nigeria’s fastest growing lifestyle enabler brand.
  • IndusInd Bank Limited: Operational Excellence Award – IndusInd Bank, which utilizes ACI’s BASE24, was recognized for three initiatives: Cash- on-Mobile service, which allows customers to withdraw or send money to a recipient by using only the recipient’s mobile number and allows the receiver to withdraw funds from any IndusInd Bank ATM without using any card; second, a service, which enables customers to change their ATM Pins via an Interactive Voice Response system; and third, Stop Cheque application, which streamlines the process through which customers can stop payment on checks.
  • Lee County Electric Cooperative (LCEC): Electronic Bill Presentment & Payment Excellence Award – Lee County Electric Cooperative, which utilizes ACI’s Electronic Bill Presentment & Payment (EBPP) Services, increased its convenient payment options from 2 to more than 20, leading to a 10 percent increase in customer satisfaction and millions in cumulative cost savings.
  • TÜRK EKONOMİ BANKASI (TEB): Payments Fraud Excellence Award – As fraudsters develop new ways to unlawfully gain information about people and transactions, TEB, with the help of ACI’s Proactive Risk Manager, has worked to combat attacks while maintaining high levels of customer satisfaction and convenience.

This year’s Merit Recognition recipients include:

  • First Data: Product & Services Innovation
  • Maybank: Operational Excellence
  • UKRCard: Operational Excellence

“The record number of Excellence Awards submissions we received this year exemplifies the rapidly-evolving global payments industry. On behalf of everyone at ACI, I want to extend congratulations to this year’s winners and finalists. They are achieving exceptional success for their organizations and many benefits for their customers,” said Craig Saks, Executive Vice President and Chief Product Officer, ACI Worldwide. “All of these organizations demonstrate innovation—from advancements in online and mobile banking to fraud prevention to significant improvements in end-user experience and much more. We’re proud to call them our customers and look forward to their continued success.”

For a complete list of winners and finalists, alongside additional information on their implementations, please click here or visit our Excellence Awards page at http://www.aciworldwide.com/news-and-events/aci-excellence-awards/the-2014-winners.aspx.

About ACI Worldwide

ACI Worldwide, the Universal Payments company, powers electronic payments and banking for more than 5,000 financial institutions, retailers, billers and processors around the world. ACI software processes $13 trillion in payments and securities transactions for more than 250 of the leading global retailers, and 21 of the world’s 25 largest banks. Through our comprehensive suite of software products and hosted services, we deliver a broad range of solutions for payment processing; card and merchant management; online banking; mobile, branch and voice banking; fraud detection; trade finance; and electronic bill presentment and payment. To learn more about ACI, please visit www.aciworldwide.com. You can also find us on Twitter @ACI_Worldwide.

© Copyright ACI Worldwide, Inc. 2014.

ACI, ACI Payment Systems, the ACI logo and all ACI product names are trademarks or registered trademarks of ACI Worldwide, Inc., or one of its subsidiaries, in the United States, other countries or both. Other parties’ trademarks referenced are the property of their respective owners.

Product roadmaps are for informational purposes only and may not be incorporated into a contract or agreement. The development release and timing of future product releases remains at ACI’s sole discretion. ACI is providing the following information in accordance with ACI's standard product communication policies. Any resulting features, functionality, and enhancements or timing of release of such features, functionality, and enhancements are at the sole discretion of ACI and may be modified without notice. All product roadmap or other similar information does not represent a commitment to deliver any material, code, or functionality, and should not be relied upon in making a purchasing decision.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
As you move to the cloud, your network should be efficient, secure, and easy to manage. An enterprise adopting a hybrid or public cloud needs systems and tools that provide: Agility: ability to deliver applications and services faster, even in complex hybrid environments Easier manageability: enable reliable connectivity with complete oversight as the data center network evolves Greater efficiency: eliminate wasted effort while reducing errors and optimize asset utilization Security: imple...
High-velocity engineering teams are applying not only continuous delivery processes, but also lessons in experimentation from established leaders like Amazon, Netflix, and Facebook. These companies have made experimentation a foundation for their release processes, allowing them to try out major feature releases and redesigns within smaller groups before making them broadly available. In his session at 21st Cloud Expo, Brian Lucas, Senior Staff Engineer at Optimizely, will discuss how by using...
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
Companies are harnessing data in ways we once associated with science fiction. Analysts have access to a plethora of visualization and reporting tools, but considering the vast amount of data businesses collect and limitations of CPUs, end users are forced to design their structures and systems with limitations. Until now. As the cloud toolkit to analyze data has evolved, GPUs have stepped in to massively parallel SQL, visualization and machine learning.
The session is centered around the tracing of systems on cloud using technologies like ebpf. The goal is to talk about what this technology is all about and what purpose it serves. In his session at 21st Cloud Expo, Shashank Jain, Development Architect at SAP, will touch upon concepts of observability in the cloud and also some of the challenges we have. Generally most cloud-based monitoring tools capture details at a very granular level. To troubleshoot problems this might not be good enough.
SYS-CON Events announced today that CAST Software will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CAST was founded more than 25 years ago to make the invisible visible. Built around the idea that even the best analytics on the market still leave blind spots for technical teams looking to deliver better software and prevent outages, CAST provides the software intelligence that matter ...
The next XaaS is CICDaaS. Why? Because CICD saves developers a huge amount of time. CD is an especially great option for projects that require multiple and frequent contributions to be integrated. But… securing CICD best practices is an emerging, essential, yet little understood practice for DevOps teams and their Cloud Service Providers. The only way to get CICD to work in a highly secure environment takes collaboration, patience and persistence. Building CICD in the cloud requires rigorous ar...
SYS-CON Events announced today that Daiya Industry will exhibit at the Japanese Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Ruby Development Inc. builds new services in short period of time and provides a continuous support of those services based on Ruby on Rails. For more information, please visit https://github.com/RubyDevInc.
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busine...
As businesses evolve, they need technology that is simple to help them succeed today and flexible enough to help them build for tomorrow. Chrome is fit for the workplace of the future — providing a secure, consistent user experience across a range of devices that can be used anywhere. In her session at 21st Cloud Expo, Vidya Nagarajan, a Senior Product Manager at Google, will take a look at various options as to how ChromeOS can be leveraged to interact with people on the devices, and formats th...
First generation hyperconverged solutions have taken the data center by storm, rapidly proliferating in pockets everywhere to provide further consolidation of floor space and workloads. These first generation solutions are not without challenges, however. In his session at 21st Cloud Expo, Wes Talbert, a Principal Architect and results-driven enterprise sales leader at NetApp, will discuss how the HCI solution of tomorrow will integrate with the public cloud to deliver a quality hybrid cloud e...
SYS-CON Events announced today that Yuasa System will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Yuasa System is introducing a multi-purpose endurance testing system for flexible displays, OLED devices, flexible substrates, flat cables, and films in smartphones, wearables, automobiles, and healthcare.
Is advanced scheduling in Kubernetes achievable? Yes, however, how do you properly accommodate every real-life scenario that a Kubernetes user might encounter? How do you leverage advanced scheduling techniques to shape and describe each scenario in easy-to-use rules and configurations? In his session at @DevOpsSummit at 21st Cloud Expo, Oleg Chunikhin, CTO at Kublr, will answer these questions and demonstrate techniques for implementing advanced scheduling. For example, using spot instances ...
DevOps is under attack because developers don’t want to mess with infrastructure. They will happily own their code into production, but want to use platforms instead of raw automation. That’s changing the landscape that we understand as DevOps with both architecture concepts (CloudNative) and process redefinition (SRE). Rob Hirschfeld’s recent work in Kubernetes operations has led to the conclusion that containers and related platforms have changed the way we should be thinking about DevOps and...
SYS-CON Events announced today that Taica will exhibit at the Japan External Trade Organization (JETRO) Pavilion at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Taica manufacturers Alpha-GEL brand silicone components and materials, which maintain outstanding performance over a wide temperature range -40C to +200C. For more information, visit http://www.taica.co.jp/english/.