Welcome!

News Feed Item

84% of Organizations Considering Unified Communications (UC) In The Near Future

System and Vendor Obstacles Demonstrate Implementation Strategies Needed Before Solutions

WAYNE, Pa., April 1, 2014 /PRNewswire/ -- Evolve IP, The Cloud Services Company™, today unveiled research indicating that IT professionals and executives are predominately considering implementing unified communications (UC) for their organization. According to a survey of nearly 1,000 respondents, 84% of organizations that do not currently deploy UC features are planning for, or considering the services, for their business in the next one to three years.  The survey also found that fewer than 4 in 10 organizations with less than 2,000 employees are presently using any UC related features.

For the study Evolve IP defined UC as: "The concept of consolidating phone, email, fax, chat, video, and collaboration into a single unified channel, either on a device or on a computer." In addition to looking at UC as a whole, the survey also examined UC components and uncovered that the most requested UC features are:

  • Audio & Web Conferencing (51%)
  • Unified Messaging (46%)
  • IM&P Instant Messaging and Presence (40%)

The survey also showed that a majority of the businesses that have evaluated UC for their organization uncovered obstacles in implementation. Nearly 6 in 10 respondents felt that selecting the right system was a difficult or major challenge and 55% felt identifying the right vendor was equally as hard.

"The problem with approaching UC as an 'all-in' vendor solution is the level of compromise you need to make at the organizational or user level; whether it's an expensive forklifting of a current system or simply not getting all of the features you want, " said Scott Kinka, chief technology officer for Evolve IP. "We tell our customers to first define a strategy that is based on the tools and systems that your associates use today and then build a solution from there. The last thing you want to do is force a Microsoft product on a Google-based company and vice-versa."

Kinka continued, "Once we have identified the strategies around an organization's main methods of communication, and the systems that support them, we take a platform neutral approach to building the system that's right for the customer."

Other survey findings included:

  • 60% of all companies using UC also enjoy a Work From Home program, while just 4 in 10 non UC companies have a similar program
  • Unified Messaging was rated as extremely important by 50% of current companies using UC
  • Companies with 2,000+ employees, which inherently have a greater need to reduce communications latency and enhance productivity, are more likely to be using UC features with just over 5 in 10 already having UC features implemented
  • 72 percent of businesses surveyed are utilizing some type of video solution (either one-on-one desktop video, large video conferencing systems, or small web conferences with video)
  • 71 percent of those surveyed were either very unfamiliar or somewhat unfamiliar with the term Unified Communications before the definition and features were provided for them.

Survey Methodology

Evolve IP conducted a blind, web-based survey in November 2013 with 974 IT and executive decision maker respondents. Fifty-six percent of those surveyed were from organizations with between 50 and 1,999 employees, largely defined as mid-market. Twenty-four percent had less than 50 associates and twenty percent were enterprise with 2,000+.  Evolve IP customers were excluded. For full results of the survey and additional UC resources, please visit: http://pages.evolveip.net/PR2014UCBundle.html.

ABOUT EVOLVE IP

Evolve IP is The Cloud Services Company™. Designed from the beginning to provide organizations with a unified option for cloud services, Evolve IP enables decision-makers to migrate all or select IT technologies to its award-winning cloud platform. Evolve IP's combination of security, stability, scalability, and lower total cost of ownership is fundamentally superior to outdated legacy systems and other cloud offerings. Today, over 50,000 customers across the globe depend daily on Evolve IP for cloud services like virtual servers, virtual desktops, disaster recovery, unified communications, contact centers, and more. Visit www.EvolveIP.net or http://blog.EvolveIP.net.

PRLog ID: www.prlog.org/12303606

SOURCE Evolve IP

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Traditional on-premises data centers have long been the domain of modern data platforms like Apache Hadoop, meaning companies who build their business on public cloud were challenged to run Big Data processing and analytics at scale. But recent advancements in Hadoop performance, security, and most importantly cloud-native integrations, are giving organizations the ability to truly gain value from all their data. In his session at 19th Cloud Expo, David Tishgart, Director of Product Marketing ...
As the world moves toward more DevOps and Microservices, application deployment to the cloud ought to become a lot simpler. The Microservices architecture, which is the basis of many new age distributed systems such as OpenStack, NetFlix and so on, is at the heart of Cloud Foundry - a complete developer-oriented Platform as a Service (PaaS) that is IaaS agnostic and supports vCloud, OpenStack and AWS. Serverless computing is revolutionizing computing. In his session at 19th Cloud Expo, Raghav...
SYS-CON Events announced today Telecom Reseller has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
Aspose.Total for .NET is the most complete package of all file format APIs for .NET as offered by Aspose. It empowers developers to create, edit, render, print and convert between a wide range of popular document formats within any .NET, C#, ASP.NET and VB.NET applications. Aspose compiles all .NET APIs on a daily basis to ensure that it contains the most up to date versions of each of Aspose .NET APIs. If a new .NET API or a new version of existing APIs is released during the subscription peri...
SYS-CON Events announced today that StarNet Communications will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. StarNet Communications’ FastX is the industry first cloud-based remote X Windows emulator. Using standard Web browsers (FireFox, Chrome, Safari, etc.) users from around the world gain highly secure access to applications and data hosted on Linux-based servers in a central data center. ...
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
StarNet Communications Corp has announced the addition of three Secure Remote Desktop modules to its flagship X-Win32 PC X server. The new modules enable X-Win32 to safely tunnel the remote desktops from Linux and Unix servers to the user’s PC over encrypted SSH. Traditionally, users of PC X servers deploy the XDMCP protocol to display remote desktop environments such as the Gnome and KDE desktops on Linux servers and the CDE environment on Solaris Unix machines. XDMCP is used primarily on comp...
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
DevOps at Cloud Expo – being held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Am...
Using new techniques of information modeling, indexing, and processing, new cloud-based systems can support cloud-based workloads previously not possible for high-throughput insurance, banking, and case-based applications. In his session at 18th Cloud Expo, John Newton, CTO, Founder and Chairman of Alfresco, described how to scale cloud-based content management repositories to store, manage, and retrieve billions of documents and related information with fast and linear scalability. He addres...
Fact: storage performance problems have only gotten more complicated, as applications not only have become largely virtualized, but also have moved to cloud-based infrastructures. Storage performance in virtualized environments isn’t just about IOPS anymore. Instead, you need to guarantee performance for individual VMs, helping applications maintain performance as the number of VMs continues to go up in real time. In his session at Cloud Expo, Dhiraj Sehgal, Product and Marketing at Tintri, wil...
Enterprises have forever faced challenges surrounding the sharing of their intellectual property. Emerging cloud adoption has made it more compelling for enterprises to digitize their content, making them available over a wide variety of devices across the Internet. In his session at 19th Cloud Expo, Santosh Ahuja, Director of Architecture at Impiger Technologies, will introduce various mechanisms provided by cloud service providers today to manage and share digital content in a secure manner....
SYS-CON Events announced today that eCube Systems, a leading provider of middleware modernization, integration, and management solutions, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. eCube Systems offers a family of middleware evolution products and services that maximize return on technology investment by leveraging existing technical equity to meet evolving business needs. ...