Welcome!

News Feed Item

AdaptiveMobile Reveals the Messaging Apps Turning to Growth Hacking to Compete - Two Apps Responsible for over 76% of All Invites

AdaptiveMobile, the world leader in mobile security, has seen mobile apps in North America send 8.5 times more invitations per application in the last six months, in a race to gain new users. As part of a new report released today the company has identified the top social, gaming and messaging applications, including Glide, Meow and Tango, that are using an aggressive form of Growth Hacking that makes it difficult for users to opt-out of sending invitations to their contact lists.

Growth Hacking is a method of increasing the user base of an app, which occurs when a user-installed app requests to promote itself by notifying or inviting the user’s contact list by SMS. AdaptiveMobile started tracking the trend and its associated “App-Spam” earlier this year. The issue has become a mainstream problem with Google recently updating the Google Play terms and conditions to include a note that apps must not be involved in “Unsolicited promotion via SMS services.” Apps now have 15 days to comply with this update to regulations.

“It’s common to invite friends to new apps, but this shouldn’t turn into spam,” said Cathal McDaid, Head of Data Intelligence & Analytics at AdaptiveMobile. “These apps take this principle above and beyond acceptable limits, subverting communications between friends and contacts.”

As part of its investigation, the Data Intelligence & Analytics team at AdaptiveMobile monitored the most active, popular social and messaging applications in North America between February and March 2014, noting which ones were the most frequent and aggressive in exploiting existing contacts for new memberships through sending App-Spam, and which apps were receiving the most complaints. AdaptiveMobile found the following to be the most aggressive in sending SMS messages to a user’s contact list, while also making it difficult for users to opt-out:

In monitoring the invitations sent during this period, AdaptiveMobile found that Glide sent 57% of the invites, and Tango sent 19.7%. In order of comparison, Glide sent out over 10 times more SMS invites than WhatsApp, an application with low levels of customer complaints, and made it very difficult for users to opt-out of inviting their contact list, leading to the highest number of consumer complaints. Although the Tango app allows users to easily opt-out of inviting contacts when they install the app, it also includes an ‘Invite on Activity’ feature, so when a photo is taken using the app, this leads to more invites being sent, resulting in a significant number of complaints.

“The key to whether an SMS invite is welcome or viewed as spam lies in the application’s user interface,” said Mc Daid. “Making it difficult for users to not send SMS spam invites is one reason behind the high level of App-Spam. This will hurt a company in the long run not only by irritating consumers but, as we’ve seen with last week’s Google announcement, it could also result in having an app being removed from an app store for not complying with terms and conditions.”

AdaptiveMobile has drafted a set of recommendations to ensure that application developers that wish to send invites do it in a manner that won’t lead to messaging abuse and complaints including:

  • Make it easy for a user to not invite All Contacts
  • Do not ask on start-up or during activity to invite All Contacts
  • Do not give an Invite All option
  • Do not pre-select All Contacts to be invited in an invite screen
  • Allow the user to edit the invite text
  • Do not make inviting others via SMS Invites part of an incentive system (points etc.)

“If an App chooses to send invites, and if this is permitted by the relevant App store and Mobile Operator, then it needs to make sure that safeguards are built into the design to ensure that a user can easily opt-out,” said Mc Daid. “While compiling the report, we alerted all the applications identified as generating excessive invites in our report and shared the research with Google and other industry players. We will continue to work closely with apps developers, app store owners and mobile operators to reduce the amount of App-Spam being generated.”

About AdaptiveMobile:
AdaptiveMobile is the world leader in mobile security, protecting over one billion consumer and enterprise subscribers worldwide, and the only mobile security company offering products designed to protect all the services on both fixed and mobile networks. With unparalleled expertise and unique focus on network to handset security solutions, AdaptiveMobile’s award-winning security products provide customers with real-time insight into what is happening across their networks. AdaptiveMobile provides its customers with advanced threat detection and actionable intelligence, combined with the most comprehensive mobile security products available on the market today; as well as sophisticated revenue-generating security services – empowering consumers and enterprises alike to take greater control of their own security. www.adaptivemobile.com

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.
"We are an IT services solution provider and we sell software to support those solutions. Our focus and key areas are around security, enterprise monitoring, and continuous delivery optimization," noted John Balsavage, President of A&I Solutions, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution and join Akvelon expert and IoT industry leader, Sergey Grebnov, in his session at @ThingsExpo, for an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
"We want to show that our solution is far less expensive with a much better total cost of ownership so we announced several key features. One is called geo-distributed erasure coding, another is support for KVM and we introduced a new capability called Multi-Part," explained Tim Desai, Senior Product Marketing Manager at Hitachi Data Systems, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to w...
There is a huge demand for responsive, real-time mobile and web experiences, but current architectural patterns do not easily accommodate applications that respond to events in real time. Common solutions using message queues or HTTP long-polling quickly lead to resiliency, scalability and development velocity challenges. In his session at 21st Cloud Expo, Ryland Degnan, a Senior Software Engineer on the Netflix Edge Platform team, will discuss how by leveraging a reactive stream-based protocol,...
DX World EXPO, LLC., a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
"At the keynote this morning we spoke about the value proposition of Nutanix, of having a DevOps culture and a mindset, and the business outcomes of achieving agility and scale, which everybody here is trying to accomplish," noted Mark Lavi, DevOps Solution Architect at Nutanix, in this SYS-CON.tv interview at @DevOpsSummit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
"The Striim platform is a full end-to-end streaming integration and analytics platform that is middleware that covers a lot of different use cases," explained Steve Wilkes, Founder and CTO at Striim, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that Calligo, an innovative cloud service provider offering mid-sized companies the highest levels of data privacy and security, has been named "Bronze Sponsor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalised support service from its globally located cloud plat...
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
"With Digital Experience Monitoring what used to be a simple visit to a web page has exploded into app on phones, data from social media feeds, competitive benchmarking - these are all components that are only available because of some type of digital asset," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big...