Welcome!

News Feed Item

Fifth Third Bank Works With Ricoh to Transform In-Plant Operations, Delivering Greater Value to Customers

Print Operation Delivers 170 Million Annual Impressions of Color Output for Nearly 1,400 Banking Centers Across the Country

MALVERN, PA -- (Marketwired) -- 04/03/14 -- Ricoh today announced that Fifth Third Bank, a diversified financial services company that is among the leading money managers in the Midwest, has transformed its in-plant operations by tapping Ricoh to support its new, more efficient way of working -- providing increased flexibility and cost-savings. Fifth Third Bank has selected the market-leading InfoPrint® 5000 continuous feed print platform and RICOH® ProcessDirector™ workflow software for the production of full-color transactional MICR documents for customers from 1,320 full-service Banking Centers in 12 states.

Fifth Third Bank produces 170M impressions annually and nearly 70M annual mailings in addition to the Bank's significant online customer base that receives digital documents. With such an immense volume it is vital for the company to provide clients with three important things: the highest quality documents; delivering these confidential, critical communications accurately; and, meeting important regulatory requirements and deadlines. By adding the InfoPrint 5000 platform to its print environment, Fifth Third Bank is no longer burdened with legacy software and hardware, limited marketing opportunities, inevitable operating cost increases, restricted flexibility and outdated black and white documents.

"Traditionally in-house print operations are a cost center for a company. In our case, even more so than a more traditional bank, it is not enough to be cost-neutral, we have to be able to prove that our operations will ultimately save the company money," said Mark Kearns, vice president, Bancorp Mail & Print Services, Fifth Third Bank. "The InfoPrint 5000 has allowed us to bring in the value of color, while decreasing costs. Shortly after installation, we quickly had a high visibility internal customer bring previously outsourced work back in-house thanks to the new color solution. A win for our customer and a win for us."

Ricoh's InfoPrint 5000 platform and RICOH ProcessDirector Express bring Fifth Third Bank an unprecedented level of cost effectiveness, scalability, flexibility and expanded marketing opportunities. Because Ricoh software and hardware are able to meet all regulatory requirements and deadlines, the Bank can now better capitalize on the demands of its credit card business, deliver transpromo output in full, variable data color faster and more effectively, and save on marketing campaigns with onserts, all of which means bringing more work in-house.

Fifth Third Bank has also streamlined hardware costs by returning all leased legacy equipment and converting currently owned assets into a disaster recovery low cost back-up solution, ensuring uninterrupted communications for all customers.

"The diligence Fifth Third Bank has shown in transforming their in-plant operations demonstrates the passion they have for delivering the best value to their customers in today's new way of work. This is a key milestone for us, enabling Fifth Third Bank to decrease costs, expand business opportunities and exceed customer expectations," said Winston Liu, vice president, Commercial Solutions, Continuous Feed, Ricoh. "There are many reasons Ricoh was named market leader by IDC for six consecutive years.* We think one major reason is customer satisfaction, like that represented here through our work with Fifth Third Bank."

More details on Fifth Third Bank's installation of the InfoPrint 5000, Transforming In-Plant Customer Communications at Fifth Third Bank, can be viewed in the Xplor Webcast, available for download here: http://xduonline.net/video/XplorRicoh120413/XplorRicoh120413.html

* IDC's U.S. Quarterly Production Print Tracker

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

For further information, please visit www.ricoh.com/about/

© 2014 Ricoh Americas Corporation. All rights reserved. All referenced product names are the trademarks of their respective companies.

Contact:

Tracey Sheehy
Breakaway Communications
(212) 616-6003
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
Providing the needed data for application development and testing is a huge headache for most organizations. The problems are often the same across companies - speed, quality, cost, and control. Provisioning data can take days or weeks, every time a refresh is required. Using dummy data leads to quality problems. Creating physical copies of large data sets and sending them to distributed teams of developers eats up expensive storage and bandwidth resources. And, all of these copies proliferating...
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and management into a ...
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm. In his Day 3 Keynote at 20th Cloud Expo, Chris Brown, a Solutions Marketing Manager at Nutanix, will explore t...
In recent years, containers have taken the world by storm. Companies of all sizes and industries have realized the massive benefits of containers, such as unprecedented mobility, higher hardware utilization, and increased flexibility and agility; however, many containers today are non-persistent. Containers without persistence miss out on many benefits, and in many cases simply pass the responsibility of persistence onto other infrastructure, adding additional complexity.
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
Pentaho has announced orchestration capabilities that streamline the entire machine learning workflow and enable teams of data scientists, engineers and analysts to train, tune, test and deploy predictive models. Pentaho’s Data Integration and analytics platform ends the ‘gridlock’ associated with machine learning by enabling smooth team collaboration, maximizing limited data science resources and putting predictive models to work on big data faster – regardless of use case, industry, or languag...
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on ...
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
SYS-CON Events announced today that Loom Systems will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Founded in 2015, Loom Systems delivers an advanced AI solution to predict and prevent problems in the digital business. Loom stands alone in the industry as an AI analysis platform requiring no prior math knowledge from operators, leveraging the existing staff to succeed in the digital era. With offices in S...
SYS-CON Events announced today that Addteq will exhibit at SYS-CON's DevOps Summit at Cloud Expo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Addteq specializes in creating innovative solutions to solve business processes through the use of DevOps automation. Addteq was founded on the firm belief that automation is essential for successful software releases. Addteq's products and services are centered around the fundamental approach of understanding the pr...
SYS-CON Events announced today that Juniper Networks (NYSE: JNPR), an industry leader in automated, scalable and secure networks, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Juniper Networks challenges the status quo with products, solutions and services that transform the economics of networking. The company co-innovates with customers and partners to deliver automated, scalable and secure network...
Peak 10 has announced that it has completed a 20,000 square foot expansion of its Cincinnati-area data center, a 6,000 square foot expansion of its data center campus in Charlotte’s University Research Park, and added a pair of seasoned executives to its leadership team. This further propels the company on its aggressive growth trajectory to meet the rising demand for flexible hybrid IT strategies and solutions across its enterprise customer base. Cincinnati is home to companies like Kroger, Pr...
VeriStor Systems has announced that CRN has named VeriStor to its 2017 Managed Service Provider (MSP) 500 list in the Elite 150 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their offerings help companies navigate the complex and ever-changing landscape of IT, improve operational efficiencies, and maximize their return on IT investments. In today’s fast-paced business environments, MSPs play an important role...
SYS-CON Events announced today that Infranics will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Since 2000, Infranics has developed SysMaster Suite, which is required for the stable and efficient management of ICT infrastructure. The ICT management solution developed and provided by Infranics continues to add intelligence to the ICT infrastructure through the IMC (Infra Management Cycle) based on mathemat...