Click here to close now.




















Welcome!

News Feed Item

Fifth Third Bank Works With Ricoh to Transform In-Plant Operations, Delivering Greater Value to Customers

Print Operation Delivers 170 Million Annual Impressions of Color Output for Nearly 1,400 Banking Centers Across the Country

MALVERN, PA -- (Marketwired) -- 04/03/14 -- Ricoh today announced that Fifth Third Bank, a diversified financial services company that is among the leading money managers in the Midwest, has transformed its in-plant operations by tapping Ricoh to support its new, more efficient way of working -- providing increased flexibility and cost-savings. Fifth Third Bank has selected the market-leading InfoPrint® 5000 continuous feed print platform and RICOH® ProcessDirector™ workflow software for the production of full-color transactional MICR documents for customers from 1,320 full-service Banking Centers in 12 states.

Fifth Third Bank produces 170M impressions annually and nearly 70M annual mailings in addition to the Bank's significant online customer base that receives digital documents. With such an immense volume it is vital for the company to provide clients with three important things: the highest quality documents; delivering these confidential, critical communications accurately; and, meeting important regulatory requirements and deadlines. By adding the InfoPrint 5000 platform to its print environment, Fifth Third Bank is no longer burdened with legacy software and hardware, limited marketing opportunities, inevitable operating cost increases, restricted flexibility and outdated black and white documents.

"Traditionally in-house print operations are a cost center for a company. In our case, even more so than a more traditional bank, it is not enough to be cost-neutral, we have to be able to prove that our operations will ultimately save the company money," said Mark Kearns, vice president, Bancorp Mail & Print Services, Fifth Third Bank. "The InfoPrint 5000 has allowed us to bring in the value of color, while decreasing costs. Shortly after installation, we quickly had a high visibility internal customer bring previously outsourced work back in-house thanks to the new color solution. A win for our customer and a win for us."

Ricoh's InfoPrint 5000 platform and RICOH ProcessDirector Express bring Fifth Third Bank an unprecedented level of cost effectiveness, scalability, flexibility and expanded marketing opportunities. Because Ricoh software and hardware are able to meet all regulatory requirements and deadlines, the Bank can now better capitalize on the demands of its credit card business, deliver transpromo output in full, variable data color faster and more effectively, and save on marketing campaigns with onserts, all of which means bringing more work in-house.

Fifth Third Bank has also streamlined hardware costs by returning all leased legacy equipment and converting currently owned assets into a disaster recovery low cost back-up solution, ensuring uninterrupted communications for all customers.

"The diligence Fifth Third Bank has shown in transforming their in-plant operations demonstrates the passion they have for delivering the best value to their customers in today's new way of work. This is a key milestone for us, enabling Fifth Third Bank to decrease costs, expand business opportunities and exceed customer expectations," said Winston Liu, vice president, Commercial Solutions, Continuous Feed, Ricoh. "There are many reasons Ricoh was named market leader by IDC for six consecutive years.* We think one major reason is customer satisfaction, like that represented here through our work with Fifth Third Bank."

More details on Fifth Third Bank's installation of the InfoPrint 5000, Transforming In-Plant Customer Communications at Fifth Third Bank, can be viewed in the Xplor Webcast, available for download here: http://xduonline.net/video/XplorRicoh120413/XplorRicoh120413.html

* IDC's U.S. Quarterly Production Print Tracker

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

For further information, please visit www.ricoh.com/about/

© 2014 Ricoh Americas Corporation. All rights reserved. All referenced product names are the trademarks of their respective companies.

Contact:

Tracey Sheehy
Breakaway Communications
(212) 616-6003
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
Skeuomorphism usually means retaining existing design cues in something new that doesn’t actually need them. However, the concept of skeuomorphism can be thought of as relating more broadly to applying existing patterns to new technologies that, in fact, cry out for new approaches. In his session at DevOps Summit, Gordon Haff, Senior Cloud Strategy Marketing and Evangelism Manager at Red Hat, discussed why containers should be paired with new architectural practices such as microservices rathe...
With the proliferation of connected devices underpinning new Internet of Things systems, Brandon Schulz, Director of Luxoft IoT – Retail, will be looking at the transformation of the retail customer experience in brick and mortar stores in his session at @ThingsExpo. Questions he will address include: Will beacons drop to the wayside like QR codes, or be a proximity-based profit driver? How will the customer experience change in stores of all types when everything can be instrumented and a...
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of ...
It’s been proven time and time again that in tech, diversity drives greater innovation, better team productivity and greater profits and market share. So what can we do in our DevOps teams to embrace diversity and help transform the culture of development and operations into a true “DevOps” team? In her session at DevOps Summit, Stefana Muller, Director, Product Management – Continuous Delivery at CA Technologies, answered that question citing examples, showing how to create opportunities for ...
Everyone talks about continuous integration and continuous delivery but those are just two ends of the pipeline. In the middle of DevOps is continuous testing (CT), and many organizations are struggling to implement continuous testing effectively. After all, without continuous testing there is no delivery. And Lab-As-A-Service (LaaS) enhances the CT with dynamic on-demand self-serve test topologies. CT together with LAAS make a powerful combination that perfectly serves complex software developm...
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Any Ops team trying to support a company in today’s cloud-connected world knows that a new way of thinking is required – one just as dramatic than the shift from Ops to DevOps. The diversity of modern operations requires teams to focus their impact on breadth vs. depth. In his session at DevOps Summit, Adam Serediuk, Director of Operations at xMatters, Inc., will discuss the strategic requirements of evolving from Ops to DevOps, and why modern Operations has begun leveraging the “NoOps” approa...
In today's digital world, change is the one constant. Disruptive innovations like cloud, mobility, social media, and the Internet of Things have reshaped the market and set new standards in customer expectations. To remain competitive, businesses must tap the potential of emerging technologies and markets through the rapid release of new products and services. However, the rigid and siloed structures of traditional IT platforms and processes are slowing them down – resulting in lengthy delivery ...
As more intelligent IoT applications shift into gear, they’re merging into the ever-increasing traffic flow of the Internet. It won’t be long before we experience bottlenecks, as IoT traffic peaks during rush hours. Organizations that are unprepared will find themselves by the side of the road unable to cross back into the fast lane. As billions of new devices begin to communicate and exchange data – will your infrastructure be scalable enough to handle this new interconnected world?
In their Live Hack” presentation at 17th Cloud Expo, Stephen Coty and Paul Fletcher, Chief Security Evangelists at Alert Logic, will provide the audience with a chance to see a live demonstration of the common tools cyber attackers use to attack cloud and traditional IT systems. This “Live Hack” uses open source attack tools that are free and available for download by anybody. Attendees will learn where to find and how to operate these tools for the purpose of testing their own IT infrastructu...
SYS-CON Events announced today that IceWarp will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IceWarp, the leader of cloud and on-premise messaging, delivers secured email, chat, documents, conferencing and collaboration to today's mobile workforce, all in one unified interface
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
Whether you like it or not, DevOps is on track for a remarkable alliance with security. The SEC didn’t approve the merger. And your boss hasn’t heard anything about it. Yet, this unruly triumvirate will soon dominate and deliver DevSecOps faster, cheaper, better, and on an unprecedented scale. In his session at DevOps Summit, Frank Bunger, VP of Customer Success at ScriptRock, will discuss how this cathartic moment will propel the DevOps movement from such stuff as dreams are made on to a prac...
Consumer IoT applications provide data about the user that just doesn’t exist in traditional PC or mobile web applications. This rich data, or “context,” enables the highly personalized consumer experiences that characterize many consumer IoT apps. This same data is also providing brands with unprecedented insight into how their connected products are being used, while, at the same time, powering highly targeted engagement and marketing opportunities. In his session at @ThingsExpo, Nathan Trel...
SYS-CON Events announced today that G2G3 will exhibit at SYS-CON's @DevOpsSummit Silicon Valley, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Based on a collective appreciation for user experience, design, and technology, G2G3 is uniquely qualified and motivated to redefine how organizations and people engage in an increasingly digital world.