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News Feed Item Becomes First Cloud Company to Enter Top 10 in Gartner's Worldwide Software Market Share Report

Based on total revenue in 2013, also achieved the highest revenue growth among the top 10 software vendors

SAN FRANCISCO, April 3, 2014 /PRNewswire/ -- (NYSE: CRM), the world's #1 CRM platform, today announced that it has become the first cloud company to enter the top 10 in Gartner, Inc.'s worldwide software market share report entitled "Market Share: All Software Markets, Worldwide, 2013." Based on total revenue in 2013, also achieved the highest revenue growth among the top 10 software vendors in Gartner's report. Leading companies are transforming how they connect with customers through the power of the social, mobile and connected cloud with

Comments on the News
"'s ascension into the top 10 of Gartner's worldwide market share report comes on the heels of another year of exceptional growth as we continue to expand globally to become the new enterprise software leader," said Keith Block, president and vice chairman, "Our customers fuel our success and no other software company of our size and scale is growing at this speed."

"The software market has been changing shape over the past five years, and cloud is driving the bulk of this change as software vendors acquire and provide applications and infrastructure technology to support the cloud and the Internet of Things (IoT) movement," said Joanne Correia, research vice president, Gartner.

"Investors continue to focus on revenue growth and market share gains as the primary criteria when evaluating vendors," said John Rizzuto, research vice president and Invest analyst, Gartner. "At this point, the new and emerging technology markets in software, such as digital marketing and public cloud computing, are so nascent that investors are favoring those companies that are early and aggressive in grabbing both market and mind share — in many cases dismissing progress on earnings and cash flow in hopes that they will one day follow."

Welcome to the Internet of Customers
The world is becoming completely connected. Every day, millions of new products, apps and devices—from every industry—are connecting to the Internet. By 2020, there will be more than 50 billion connected things, from smartphones and wearable smart devices to jet engines and cars. And behind every product, every app and every device there is a customer. It is the Internet of Customers, and customer relationship management has never been more important. With the Salesforce1 customer platform, companies across every industry are transforming their sales, service and marketing apps for the Internet of Customers.

Additional Information

Gartner, Market Share: All Software Markets, Worldwide, 2013 Colleen Graham, Yanna Dharmasthira, Chad Eschinger, et al., March 28, 2014.

Gartner Press Release, Gartner Says Worldwide Software Market Grew 4.8 Percent in 2013, March 31, 2014,

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About is the world's largest provider of customer relationship management (CRM) software. For more information about (NYSE: CRM), visit:

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase applications should make their purchase decisions based upon features that are currently available. has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit, or call 1-800-NO-SOFTWARE.

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