|By Marketwired .||
|April 3, 2014 05:59 PM EDT||
SAN FRANCISCO, CA -- (Marketwired) -- 04/03/14 -- Businesses with a large amount of inbound and outbound calls can greatly benefit by using the best call center software that's out there. The cloud-based technology that makes up many of the call center software providers today provide customers with a wide range of features and benefits. The experts at VoipMechanic.com have compared customer reviews, call center security and reliability, smooth connectivity, and customer support in order to determine the best call center software providers of the year.
8x8, Inc. is the best call center software provider because they are able to provide solutions that are client-focused and base their packages amongst a customizable call center system. 8x8 promises a speedy implementation of their product so that companies can transition their call center from analog to digital seamlessly. There isn't even any hardware necessary! A global company, 8x8 guarantees exemplary service to a broad range of customers. For new customers browsing different call center software options, 8x8 generously lets new users access their demo before purchase.
SafeSoft Solutions is rated as the number two call center software by VoipMechanic.com for a number of reasons. Customers give high appraisal for SafeSoft Solutions and say that their sales increase with the incorporation of SafeSoft into their company. Clients can use the predictive dialer function that comes standard which has proven to increase sales up to 400%. SafeSoft Solutions uses some of the most advanced cloud-based technology that allows customers to access their Market Dialer anywhere at any time. Their hands-on support is appreciated by customers, as every user gets a dedicated Account Manager who helps train call staff along with free 24/7 technical support. Payment options are flexible and easy to manage with their pay-as-you-go month-to-month payment model.
4psa.com is unique in that it lets users connect to Amazon S3 for maximizing storage space. This feature that is not mandatory but proven to be super helpful lets users store voicemails, recordings and faxes in this cloud-based technology system. 4psa.com offers a pay-as-you-go option to support customers looking for an affordable call center software provider. With some of the fastest solutions in the market, 4psa.com guarantees a high-performance database with a scalable system structure so that no matter the size of your company, you'll be taken care of.
3CLogic benefits customers with a broad range of functions that they provide. With their virtual telephony application grid, clients can avoid the limitations of a traditional centralized server. With this innovative technology, customers receive improved power, reliability, capacity and security at a feasible price. The call center software that 3CLogic provides you with integrates with any CRM applications you use as well. Between Salesforce, Zoho, Infusionsoft, SugarCRM and more, 3CLogic will work with these programs to most efficiently manage your calls and keep track of customer relations. 3CLogic clients enjoy a 99.99% uptime and this call centers scalability to help businesses quickly scale up or down their contact center flawlessly. In addition to all these fabulous features, 3CLogic has immense company security so that customers strongly trust them with all of their data, media and information. Offering multi-channel solutions 3CLogic provides customers with inbound, outbound, and blended contact center solutions with a 24/7 technical help line.
Companies wishing to learn more about call center software providers can visit: http://www.voipmechanic.com/call-center-software.htm
(858) 454-5900 x 10001
In his session at 16th Cloud Expo, Simone Brunozzi, VP and Chief Technologist of Cloud Services at VMware, reviewed the changes that the cloud computing industry has gone through over the last five years and shared insights into what the next five will bring. He also chronicled the challenges enterprise companies are facing as they move to the public cloud. He delved into the "Hybrid Cloud" space and explained why every CIO should consider ‘hybrid cloud' as part of their future strategy to achie...
Jul. 4, 2015 07:00 PM EDT Reads: 1,120
DevOps Summit, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development...
Jul. 4, 2015 06:45 PM EDT Reads: 1,166
"A lot of the enterprises that have been using our systems for many years are reaching out to the cloud - the public cloud, the private cloud and hybrid," stated Reuven Harrison, CTO and Co-Founder of Tufin, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 4, 2015 06:30 PM EDT Reads: 980
Containers are revolutionizing the way we deploy and maintain our infrastructures, but monitoring and troubleshooting in a containerized environment can still be painful and impractical. Understanding even basic resource usage is difficult – let alone tracking network connections or malicious activity. In his session at DevOps Summit, Gianluca Borello, Sr. Software Engineer at Sysdig, will cover the current state of the art for container monitoring and visibility, including pros / cons and liv...
Jul. 4, 2015 06:30 PM EDT Reads: 1,086
The time is ripe for high speed resilient software defined storage solutions with unlimited scalability. ISS has been working with the leading open source projects and developed a commercial high performance solution that is able to grow forever without performance limitations. In his session at Cloud Expo, Alex Gorbachev, President of Intelligent Systems Services Inc., shared foundation principles of Ceph architecture, as well as the design to deliver this storage to traditional SAN storage co...
Jul. 4, 2015 05:15 PM EDT Reads: 2,206
The last decade was about virtual machines, but the next one is about containers. Containers enable a service to run on any host at any time. Traditional tools are starting to show cracks because they were not designed for this level of application portability. Now is the time to look at new ways to deploy and manage applications at scale. In his session at @DevOpsSummit, Brian “Redbeard” Harrington, a principal architect at CoreOS, will examine how CoreOS helps teams run in production. Attende...
Jul. 4, 2015 05:15 PM EDT Reads: 910
Internet of Things (IoT) will be a hybrid ecosystem of diverse devices and sensors collaborating with operational and enterprise systems to create the next big application. In their session at @ThingsExpo, Bramh Gupta, founder and CEO of robomq.io, and Fred Yatzeck, principal architect leading product development at robomq.io, discussed how choosing the right middleware and integration strategy from the get-go will enable IoT solution developers to adapt and grow with the industry, while at th...
Jul. 4, 2015 04:30 PM EDT Reads: 2,249
In the midst of the widespread popularity and adoption of cloud computing, it seems like everything is being offered “as a Service” these days: Infrastructure? Check. Platform? You bet. Software? Absolutely. Toaster? It’s only a matter of time. With service providers positioning vastly differing offerings under a generic “cloud” umbrella, it’s all too easy to get confused about what’s actually being offered. In his session at 16th Cloud Expo, Kevin Hazard, Director of Digital Content for SoftL...
Jul. 4, 2015 04:00 PM EDT Reads: 2,396
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises ar...
Jul. 4, 2015 02:00 PM EDT Reads: 988
SYS-CON Events announced today that Harbinger Systems will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Harbinger Systems is a global company providing software technology services. Since 1990, Harbinger has developed a strong customer base worldwide. Its customers include software product companies ranging from hi-tech start-ups in Silicon Valley to leading product companies in the US a...
Jul. 4, 2015 02:00 PM EDT Reads: 1,902
Live Webinar with 451 Research Analyst Peter Christy. Join us on Wednesday July 22, 2015, at 10 am PT / 1 pm ET In a world where users are on the Internet and the applications are in the cloud, how do you maintain your historic SLA with your users? Peter Christy, Research Director, Networks at 451 Research, will discuss this new network paradigm, one in which there is no LAN and no WAN, and discuss what users and network administrators gain and give up when migrating to the agile world of clo...
Jul. 4, 2015 02:00 PM EDT Reads: 1,091
Agile, which started in the development organization, has gradually expanded into other areas downstream - namely IT and Operations. Teams – then teams of teams – have streamlined processes, improved feedback loops and driven a much faster pace into IT departments which have had profound effects on the entire organization. In his session at DevOps Summit, Anders Wallgren, Chief Technology Officer of Electric Cloud, will discuss how DevOps and Continuous Delivery have emerged to help connect dev...
Jul. 4, 2015 01:30 PM EDT Reads: 1,305
"We help to transform an organization and their operations and make them more efficient, more agile, and more nimble to move into the cloud or to move between cloud providers and create an agnostic tool set," noted Jeremy Steinert, DevOps Services Practice Lead at WSM International, in this SYS-CON.tv interview at @DevOpsSummit, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 4, 2015 01:00 PM EDT Reads: 939
SYS-CON Events announced today that Secure Infrastructure & Services will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Secure Infrastructure & Services (SIAS) is a managed services provider of cloud computing solutions for the IBM Power Systems market. The company helps mid-market firms built on IBM hardware platforms to deploy new levels of reliable and cost-effective computing and hig...
Jul. 4, 2015 01:00 PM EDT Reads: 1,138
"AgilData is the next generation of dbShards. It just adds a whole bunch more functionality to improve the developer experience," noted Dan Lynn, CEO of AgilData, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 4, 2015 12:45 PM EDT Reads: 1,056