Click here to close now.

Welcome!

News Feed Item

The Leading Call Center Software Providers of the Year, Announced by VoipReview.org

PALO ALTO, CA -- (Marketwired) -- 04/04/14 -- For companies who receive vast amounts of incoming calls every day, the quality of the call center software they use can either hinder or improve their success immensely. Digital phone systems that use cloud-based technology are able to transmit signals faster and provide clearer and smoother communications. Because of the easy accessibility of the web, call center software providers who use internet technology are also able to offer boosting features and add-ons at an affordable price. Those at VoipReview.org have researched and analyzed a handful of different call center software providers in order to determine the best in the business. Among the leading providers are: 8x8 Inc., SafeSoft Solutions, 4psa.com, and 3CLogic.

8x8 Inc.

8x8 Inc. is the leading call center software provider in the market. This provider continuously receives high customer ratings, as they set clients up with solutions that are built to last. As the number one provider, 8x8 Inc. provides client-oriented call center software that lets businesses customize their 8x8 package in order to fit their needs perfectly. Using advanced cloud technology, the contact center comes with speedy setup and implementation so that businesses can get started with the software immediately. No hardware necessary, this clutter-free program lets companies further integrate excellent CRM with secure and protected data files. With a PCI and CPNI compliant system, the privacy standards on the 8x8 software is uncomparable. 8x8 Inc. is a global company, so customers from all over the world use and enjoy the service they receive. Easy installation and accessibility, any and all can figure out the 8x8 system and properly access the right reports, information and tools.

SafeSoft Solutions

SafeSoft Solutions is the runner up as the leading call center software providers according to VoipReview.org. Customers give SafeSoft high ratings, mostly in part to the fact that sales tend to increase with the purchase of SafeSoft software. Some companies even increase their sales by 400% thanks to the extremely helpful predictive dialer function included as one of the boosting features in the SafeSoft package. Other useful aspects of their package deal include a Market Dialer which is accessible at any place and time by users as long as a headset, computer and internet is also accessible. This cloud-based system creates clear calls, secure lines, and easy call management for clients. With a technical support line available 24/7, customers are able to enjoy the hands-on support of the SafeSoft Solutions team. Payment options are also super flexible, including a pay-as-you-go payment model.

4psa.com

This call center software provider is one of the leading providers of 2014 due to being the fastest solution in the telecom market. VoipReview.org has ranked 4psa.com as one of the top call center software providers because customers rave about the pay-as-you-go monthly payment option that lets growing businesses pay less while still receive ample call center solutions. One of the highlights of 4psa.com is that users are able to connect to Amazon S3 to maximize storage space. This non-mandatory, but useful tool allows customers to store recordings, voicemails and faxes in the Amazon S3 cloud system. 4psa.com guarantees a high-performance database and a scalable system structure so that all businesses can use this provider to the benefit them the most.

Businesses looking for more information on call center software providers can visit: http://www.myvoipprovider.com/en/call-center-software

Add to Digg Bookmark with del.icio.us Add to Newsvine

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
Overgrown applications have given way to modular applications, driven by the need to break larger problems into smaller problems. Similarly large monolithic development processes have been forced to be broken into smaller agile development cycles. Looking at trends in software development, microservices architectures meet the same demands. Additional benefits of microservices architectures are compartmentalization and a limited impact of service failure versus a complete software malfunction. ...
"We help to transform an organization and their operations and make them more efficient, more agile, and more nimble to move into the cloud or to move between cloud providers and create an agnostic tool set," noted Jeremy Steinert, DevOps Services Practice Lead at WSM International, in this SYS-CON.tv interview at @DevOpsSummit, held June 9-11, 2015, at the Javits Center in New York City.
The basic integration architecture, as defined by ESBs, hasn’t changed for more than a decade. Most cloud integration providers still rely on an ESB architecture and their proprietary connectors. As a result, enterprise integration projects suffer from constraints of availability and reliability of these connectors that are not re-usable across other integration vendors. However, the rapid adoption of APIs and almost ubiquitous availability of APIs amongst most SaaS and Cloud applications are ra...
Agile, which started in the development organization, has gradually expanded into other areas downstream - namely IT and Operations. Teams – then teams of teams – have streamlined processes, improved feedback loops and driven a much faster pace into IT departments which have had profound effects on the entire organization. In his session at DevOps Summit, Anders Wallgren, Chief Technology Officer of Electric Cloud, will discuss how DevOps and Continuous Delivery have emerged to help connect dev...
"What Dyn is able to do with our Internet performance and our Internet intelligence is give companies visibility into what is actually going on in that cloud," noted Corey Hamilton, Product Marketing Manager at Dyn, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists addressed this very serious issue of pro...
Internet of Things is moving from being a hype to a reality. Experts estimate that internet connected cars will grow to 152 million, while over 100 million internet connected wireless light bulbs and lamps will be operational by 2020. These and many other intriguing statistics highlight the importance of Internet powered devices and how market penetration is going to multiply many times over in the next few years.
Manufacturing has widely adopted standardized and automated processes to create designs, build them, and maintain them through their life cycle. However, many modern manufacturing systems go beyond mechanized workflows to introduce empowered workers, flexible collaboration, and rapid iteration. Such behaviors also characterize open source software development and are at the heart of DevOps culture, processes, and tooling.
Today air travel is a minefield of delays, hassles and customer disappointment. Airlines struggle to revitalize the experience. GE and M2Mi will demonstrate practical examples of how IoT solutions are helping airlines bring back personalization, reduce trip time and improve reliability. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Dr. Sarah Cooper, M2Mi’s VP Business Development and Engineering, will explore the IoT cloud-based platform technologies drivi...
Containers have changed the mind of IT in DevOps. They enable developers to work with dev, test, stage and production environments identically. Containers provide the right abstraction for microservices and many cloud platforms have integrated them into deployment pipelines. DevOps and Containers together help companies to achieve their business goals faster and more effectively. In his session at DevOps Summit, Ruslan Synytsky, CEO and Co-founder of Jelastic, reviewed the current landscape of...
Live Webinar with 451 Research Analyst Peter Christy. Join us on Wednesday July 22, 2015, at 10 am PT / 1 pm ET In a world where users are on the Internet and the applications are in the cloud, how do you maintain your historic SLA with your users? Peter Christy, Research Director, Networks at 451 Research, will discuss this new network paradigm, one in which there is no LAN and no WAN, and discuss what users and network administrators gain and give up when migrating to the agile world of clo...
SYS-CON Events announced today that JFrog, maker of Artifactory, the popular Binary Repository Manager, will exhibit at SYS-CON's @DevOpsSummit Silicon Valley, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Based in California, Israel and France, founded by longtime field-experts, JFrog, creator of Artifactory and Bintray, has provided the market with the first Binary Repository solution and a software distribution social platform.
"We got started as search consultants. On the services side of the business we have help organizations save time and save money when they hit issues that everyone more or less hits when their data grows," noted Otis Gospodnetić, Founder of Sematext, in this SYS-CON.tv interview at @DevOpsSummit, held June 9-11, 2015, at the Javits Center in New York City.
Internet of Things (IoT) will be a hybrid ecosystem of diverse devices and sensors collaborating with operational and enterprise systems to create the next big application. In their session at @ThingsExpo, Bramh Gupta, founder and CEO of robomq.io, and Fred Yatzeck, principal architect leading product development at robomq.io, discussed how choosing the right middleware and integration strategy from the get-go will enable IoT solution developers to adapt and grow with the industry, while at th...
Containers are revolutionizing the way we deploy and maintain our infrastructures, but monitoring and troubleshooting in a containerized environment can still be painful and impractical. Understanding even basic resource usage is difficult – let alone tracking network connections or malicious activity. In his session at DevOps Summit, Gianluca Borello, Sr. Software Engineer at Sysdig, will cover the current state of the art for container monitoring and visibility, including pros / cons and liv...