|By PR Newswire||
|April 8, 2014 11:33 AM EDT||
WASHINGTON, April 8, 2014 /PRNewswire-USNewswire/ -- Consumers stand to lose out if Comcast and Time Warner Cable are allowed to merge, according to Consumers Union, the policy and advocacy division of Consumer Reports. Comcast filed its formal plan for merging with Time Warner with the Federal Communications Commission today.
"Consumers are fed up with Comcast and Time Warner, which already rank towards the bottom of the barrel when it comes to customer satisfaction," said Delara Derakhshani, policy counsel for Consumers Union. "This merger is a bad deal for consumers that would give Comcast even greater control of the market and little incentive to improve prices or customer service. It's no wonder consumers don't think this merger is in the public's interest."
Comcast and Time Warner Cable earned low customer satisfaction scores in the latest Consumer Reports survey of consumers about their experiences with television and Internet services. Both companies were rated near the bottom of all telecom companies included in the analysis. In particular, Comcast and Time Warner received poor scores for value for the money and low marks for customer support.
Comcast is already the largest cable and broadband company, while Time Warner is the number two cable company and third biggest broadband provider. Combining the two companies would give Comcast access to more than two-thirds of cable subscribers and control over nearly forty percent of broadband customers.
On top of that, Comcast owns a wide assortment of content and television channels as a result of its previous merger with NBC Universal. By owning a massive network of cable and broadband pipelines and significant content, Comcast would have the ability to control the speed, quality, and type of programming for an unprecedented number of consumers.
"Comcast's dominant position in the marketplace and incentive to favor its own content will give it enormous power," said Derakhshani. "That means prices will likely continue to climb, consumers will have fewer choices, and customer service will get even worse."
SOURCE Consumers Union
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
Dec. 8, 2016 05:00 PM EST Reads: 1,806
Dec. 8, 2016 04:45 PM EST Reads: 2,242
Dec. 8, 2016 04:45 PM EST Reads: 1,834
Dec. 8, 2016 04:30 PM EST Reads: 1,959
Dec. 8, 2016 04:30 PM EST Reads: 338
Dec. 8, 2016 04:15 PM EST Reads: 264
Dec. 8, 2016 04:15 PM EST Reads: 2,307
Dec. 8, 2016 04:00 PM EST Reads: 1,073
Dec. 8, 2016 03:48 PM EST Reads: 264
Dec. 8, 2016 03:45 PM EST Reads: 1,075
Dec. 8, 2016 03:30 PM EST Reads: 1,220
Dec. 8, 2016 03:15 PM EST Reads: 297
Dec. 8, 2016 03:00 PM EST Reads: 513
Dec. 8, 2016 02:30 PM EST Reads: 972
Dec. 8, 2016 02:30 PM EST Reads: 919