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Business Strategy: What About Utilities IT Budget? Results from Western European Survey 2013

LONDON, April 8, 2014 /PRNewswire/ -- Reportbuyer.com has added a new market research report:

Business Strategy: What About Utilities IT Budget? Results from Western European Survey 2013

This IDC Energy Insights study provides an analysis of the results of the annual IDC Energy Insights Survey, which covered France, Germany, Italy, Spain, and the U.K. Analysis is focused on the utilities industry and on 119 interviews carried out between August and September 2013. The scope of this study is to understand IT budget allocation and evolution, key challenges for Western European utilities from an IT perspective, leading business initiatives to support IT decisions, the objectives of utilities' IT organizations, and criteria adopted to select IT vendors and satisfaction with primary IT suppliers among utility enterprises in Western Europe. This study is one of a series of studies including the analysis of enterprise and line-of-business (LOB) solutions adoption and investment plans.

"Western European utilities' IT objectives are very much aligned to meet regulatory compliance and overcome the challenge of integrating disparate applications. In fact, according to Western European utilities survey respondents, the most pressing IT objectives are integrated and secure access to data and applications and integration of IT applications with operational technologies, as well as speed and cost of regulatory compliance adaptation," said Gaia Gallotti, research manager, IDC Energy Insights.

 

Table of Contents

IDC Energy Insights Opinion

In This Study

Methodology

Definitions

Utilities Industry

Survey Respondent Profiles

Situation Overview

Western European Utility Firms in a Positive Mood

The Approach

Benchmarking Utilities' ICT Budgets

ICT Budget on Total Revenues

Additional Metrics for Budget Planning

Future Outlook

Despite Pressures, Western European Utilities' ICT Budgets Largely Stable

Western European Utilities' Externalizing ICT Operating Budgets

Regulatory Compliance Leads WE Utilities' Business Initiative

Integration Identified as Key Challenge in IT Operations by WE Utilities

WE Utilities' IT Objectives in Line with Business Initiatives and Addressing Key Challenges

Western European Utilities and Their IT Vendors/ Service Providers

Customer Service and Support: The Most Important Criteria for Selection

WE Utilities Finally Satisfied with Customer Service

Essential Guidance

Actions to Consider

Appendix

Learn More

Related Research

Synopsis

Table: Western Europe, Utilities, Respondent Company Distribution (% of Companies)

Table: Western Europe Utilities, Survey Respondents Profile by Functional Area and Country (% of Companies)

Table: Western Europe, Utilities, Share of ICT Operating Budget on Total Revenues (% of Total Revenues)

Table: Other Metrics for Budget Planning

Table: Western Europe, Utilities, Business Outlook for the Next 12-18 months by Sub-Industry (% of Respondents)

Table: Western Europe Utilities, Expected Change in Total ICT Operating Budget by Sub-Industry and by Countries (% of Respondents)

Table: Western Europe, Utilities, Current Distribution of Total ICT Operating Budget between Internal, External and Telecom Spending (% of ICT Operating Budget)

Table: Western Europe, Utilities, Expected Change in External Share of IT Spending (% of Respondents)

Figure: Western Europe Utilities, Business Outlook for the Next 12-18 months by Sub-Industry (% of Respondents)

Figure: Western Europe Utilities, Expected Change in Total ICT Operating Budget in the Next 12 Months (% of Respondents)

Figure: Western Europe Utilities, Distribution IT Budget by Activity (%)

Figure: Western Europe Utilities, Current Distribution of ICT Operating Budget Between Internal, External, and Telecom Spending (% of ICT Operating Budget)

Figure: Western Europe, Utilities, Expected Change in the Share of External IT Spending (% of Respondents)

Figure: Western Europe, Utilities, Leading Business Initiatives to Support IT Decisions

Figure: Utilities' Key Expected Challenges for IT Operations

Figure: Utilities' IT Organization Objectives

Figure: Western Utilities, Level of Importance of Criteria for Choosing Company's Primary Supplier

Figure: Western Utilities, Level of Satisfaction with Company's Primary Supplier

Figure: Level of Importance for Choice of Primary IT Vendor Against the Satisfaction Rating of Primary IT Supplier's Performance

Read the full report:
Business Strategy: What About Utilities IT Budget? Results from Western European Survey 2013
http://www.reportbuyer.com/computing_electronics/software/business_strat...

For more information:
Sarah Smith
Research Advisor at Reportbuyer.com
Email: [email protected]
Tel: +44 208 816 85 48
Website: www.reportbuyer.com

SOURCE ReportBuyer

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