|By Adrian Bridgwater||
|April 12, 2014 01:00 PM EDT||
We all want usability, that's a given right? We exist in an enterprise world, but we want to behave as naturally as possible with all of the technologies and devices that we come into contact with every day.
The co-called ‘consumerization of information technology' suggests that we as users have adopted powerful devices for our home and personal use. These devices will in many respects out-perform those devices that we might be using or have used in the workplace.
The corollary or upshot of this reality is that workers themselves start to perform their work-related tasks more effectively if they are given a user interface that feels familiar. When we say familiar, let us be more specific - we are talking about making enterprise application user interfaces more attuned to those we might have found in consumer-style applications.
This (somewhat nauseatingly) is often termed part of the User eXperience (UX) factor that has become so crucial in all aspects of software application development and systems management as a whole.
What this means is that software application development teams must now balance UX-related usability along with a core devotion to true functionality. It also means they will have to balance the ROI needed to pull off the UX goals with the still-essential security (and compliance and governance etc.) requirements set by the IT department as they strive to create a user experience that employees will love.
The Hardest Chasm to Cross
One of the hardest bridges to cross here is the fact that the UX for most enterprise applications is formulated during the age when desktops ruled. This is of course no longer the case and we naturally talk about mobile-first as the defining factor, which must drive all application creation at every level.
While some of this discussion edges on the arguably rather fluffy borders of user experience design consultancy, there is a reality to embrace here and that is the fact that the user now becomes a much more dynamic force in terms of the way we build software applications. If that almost sounds stupid, then it should - and perhaps we should have been this responsive to users' needs years ago.
We know that optimal application design can help retain users, improve user productivity and lower customer service costs.
This truth means that we have to use another word that has been sullied by over-use in terms of PR spin and hackneyed repetition: intuitive.
Intuitive user interface design means being able to use an application well, of course, but what does it really mean?
Jared M Spool wrote a brilliant piece almost a decade ago now where here said, "To those who police the English language, interfaces can't be intuitive, since they are the behavior side of programs and programs can't intuit anything. When someone is asking for an intuitive interface, what they are really asking for is an interface that they, themselves, can intuit easily. They are really saying, ‘I want something I find intuitive' [to use]."
How to Make a Great GUI
The secret to making a great user interface great is complex. There are basic points to mention though: keep it mobile first, keep it consistent (so that users do the ‘same sort' of action on all pages of the GUI), keep it fallible (users make a lot of mistakes, accommodate for that factor), keep it conventional (there are many de facto standards that we are all used to such as a trash can for a delete action), keep it simple and ... perhaps most of all... keep it functional and personalized.
If we get all these elements right, well, even if we get most of these elements right or at least make sure that we have been thinking about them then there is every chance that our GUIs will shine and that this particular revolution will be televised.
It might end up being televised on a tablet or smartphone first, but the GUI revolution will be televised.
Container technology is sending shock waves through the world of cloud computing. Heralded as the 'next big thing,' containers provide software owners a consistent way to package their software and dependencies while infrastructure operators benefit from a standard way to deploy and run them. Containers present new challenges for tracking usage due to their dynamic nature. They can also be deployed to bare metal, virtual machines and various cloud platforms. How do software owners track the usag...
Aug. 5, 2015 07:00 AM EDT Reads: 297
In their session at 17th Cloud Expo, Hal Schwartz, CEO of Secure Infrastructure & Services (SIAS), and Chuck Paolillo, CTO of Secure Infrastructure & Services (SIAS), provide a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. In his role as CEO of Secure Infrastructure & Services (SIAS), Hal Schwartz provides leadership and direction for the company.
Aug. 4, 2015 06:45 PM EDT Reads: 242
There are many considerations when moving applications from on-premise to cloud. It is critical to understand the benefits and also challenges of this migration. A successful migration will result in lower Total Cost of Ownership, yet offer the same or higher level of robustness. In his session at 15th Cloud Expo, Michael Meiner, an Engineering Director at Oracle, Corporation, analyzed a range of cloud offerings (IaaS, PaaS, SaaS) and discussed the benefits/challenges of migrating to each offe...
Aug. 4, 2015 06:45 PM EDT Reads: 220
SYS-CON Events announced today that the "Second Containers & Microservices Expo" will take place November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
Aug. 4, 2015 05:30 PM EDT Reads: 105
As organizations shift towards IT-as-a-service models, the need for managing and protecting data residing across physical, virtual, and now cloud environments grows with it. CommVault can ensure protection and E-Discovery of your data – whether in a private cloud, a Service Provider delivered public cloud, or a hybrid cloud environment – across the heterogeneous enterprise. In his session at 17th Cloud Expo, Randy De Meno, Chief Technologist - Windows Products and Microsoft Partnerships at Com...
Aug. 4, 2015 05:00 PM EDT Reads: 112
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid cloud model (public + private cloud), is here to stay. IDC estimates that the software-defined networking market will be valued at $3.7 billion by 2016. Security is a key component and benefit of the SDDC, and offers an opportunity to build security 'from the ground up' and weave it into the environment from day one. In his session at 16th Cloud Expo, Reuven Harrison, CTO and Co-Founder of Tufin,...
Aug. 4, 2015 03:00 PM EDT Reads: 577
Scrum Alliance has announced the release of its 2015 State of Scrum Report. Almost 5,000 individuals and companies worldwide participated in this year's survey. Most organizations in the market today are still leading and managing under an Industrial Age model. Not only is the speed of change growing exponentially, Agile and Scrum frameworks are showing companies how to draw on the full talents and capabilities of those doing the work in order to continue innovating for success.
Aug. 4, 2015 02:45 PM EDT
SYS-CON Events announced today that MobiDev, a software development company, will exhibit at the 17th International Cloud Expo®, which will take place November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software development company with representative offices in Atlanta (US), Sheffield (UK) and Würzburg (Germany); and development centers in Ukraine. Since 2009 it has grown from a small group of passionate engineers and business managers to a full-scale mobi...
Aug. 4, 2015 02:00 PM EDT Reads: 395
Between the compelling mockups and specs produced by your analysts and designers, and the resulting application built by your developers, there is a gulf where projects fail, costs spiral out of control, and applications fall short of requirements. In his session at @DevOpsSummit, Charles Kendrick, CTO and Chief Architect at Isomorphic Software, presented a new approach where business and development users collaborate – each using tools appropriate to their goals and expertise – to build mocku...
Aug. 4, 2015 01:30 PM EDT Reads: 105
SYS-CON Events announced today that VividCortex, the monitoring solution for the modern data system, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. The database is the heart of most applications, but it’s also the part that’s hardest to scale, monitor, and optimize even as it’s growing 50% year over year. VividCortex is the first unified suite of database monitoring tools specifically desi...
Aug. 4, 2015 12:00 PM EDT Reads: 117
Graylog, Inc., has added the capability to collect, centralize and analyze application container logs from within Docker. The Graylog logging driver for Docker addresses the challenges of extracting intelligence from within Docker containers, where most workloads are dynamic and log data is not persisted or stored. Using Graylog, DevOps and IT Ops teams can pinpoint the root cause of problems to deliver new applications faster and minimize downtime.
Aug. 4, 2015 11:45 AM EDT
As Marc Andreessen says software is eating the world. Everything is rapidly moving toward being software-defined – from our phones and cars through our washing machines to the datacenter. However, there are larger challenges when implementing software defined on a larger scale - when building software defined infrastructure. In his session at 16th Cloud Expo, Boyan Ivanov, CEO of StorPool, provided some practical insights on what, how and why when implementing "software-defined" in the datacent...
Aug. 4, 2015 11:30 AM EDT Reads: 125
Learn how you can use the CoSN SEND II Decision Tree for Education Technology to make sure that your K–12 technology initiatives create a more engaging learning experience that empowers students, teachers, and administrators alike.
Aug. 4, 2015 09:30 AM EDT Reads: 123
Mobile, social, Big Data, and cloud have fundamentally changed the way we live. “Anytime, anywhere” access to data and information is no longer a luxury; it’s a requirement, in both our personal and professional lives. For IT organizations, this means pressure has never been greater to deliver meaningful services to the business and customers.
Aug. 4, 2015 08:45 AM EDT Reads: 265
In a recent research, analyst firm IDC found that the average cost of a critical application failure is $500,000 to $1 million per hour and the average total cost of unplanned application downtime is $1.25 billion to $2.5 billion per year for Fortune 1000 companies. In addition to the findings on the cost of the downtime, the research also highlighted best practices for development, testing, application support, infrastructure, and operations teams.
Aug. 4, 2015 07:00 AM EDT Reads: 229