Welcome!

News Feed Item

Cancer Treatment Centers of America at Midwestern Regional Medical Center Recognized as Top Five Percent Hospital for Providing Exceptional Patient Experience

Hospital Honored with National Healthgrades 2014 Outstanding Patient Experience Award

CHICAGO, April 8, 2014 /PRNewswire-USNewswire/ -- Cancer Treatment Centers of America® (CTCA) at Midwestern Regional Medical Center (Midwestern) is proud to announce that it has achieved the 2014 Healthgrades Outstanding Patient Experience Award™. CTCA at Midwestern was identified as providing outstanding performance in the delivery of positive experiences for patients during their hospital stay, according to Healthgrades, the leading online resource for comprehensive information about physicians and hospitals. 

Cancer Treatment Centers Of America logo.

Healthgrades identified top performing hospitals by evaluating patient surveys submitted to the Centers for Medicare and Medicaid Services (CMS), covering admissions from March 2012 through April 2013. Of 3,582 hospitals considered, 3,000 hospitals met additional clinical quality requirements to be considered for the Healthgrades distinction, and the top 15 percent of this group, 447 hospitals, achieved the award. CTCA at Midwestern was one of 17 hospitals in Illinois to receive recognition.

"It is with great pride that CTCA at Midwestern receives the prestigious Healthgrades Outstanding Patient Experience Award," said Scott Jones president and CEO of CTCA at Midwestern. "It's a wonderful tribute to the entire team, across all departments, who work tirelessly to exceed the expectations of our patients and their families by delivering whole person, integrative care in every interaction."

Healthgrades evaluates hospital performance by patient assessments of the organization using 27 different questions that roll up to ten distinct measures. Questions address everything from cleanliness and noise levels in patient rooms, to factors such as pain management and care provider responsiveness to patient needs. Patients are also asked if they would recommend the hospital to friends or family. 

"As consumers are actively participating in their healthcare more, measured performance surrounding patient experience at hospitals is an increasingly important consideration for patients in choosing where to receive their care," said Evan Marks, executive vice president of informatics and strategy at CTCA at Midwestern. "Consumers can rest assured that hospitals achieving the 2014 Healthgrades Patient Experience Award demonstrate a commitment to exceptional focus on the needs of the patient during their stay at the hospital."

The analysis of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys by Healthgrades found that CTCA at Midwestern outperformed the national average in all 10 measures. For example, 87 percent of patients surveyed gave CTCA at Midwestern an overall rating of a 9 or 10 (10 being the highest possible) compared to a 69 percent average for all reporting hospitals in the United States. An overwhelming 91 percent of patients surveyed reported they would recommend CTCA at Midwestern to someone else, compared to a 70 percent average for all reporting hospitals. Additionally, 91 percent of CTCA at Midwestern patients reported that they were given information about what to do during their recovery at home, compared to a national average of 84 percent.

"This year Healthgrades paid particular attention to the impact that patient-provider communication has on patient experience," said Kristin Reed, MPH, Healthgrades vice president of hospital quality programs and author of the study. "Communication is clearly an important factor for patient satisfaction, but it can also be critical to ensuring positive outcomes. We commend hospitals like CTCA at Midwestern for setting the standard for outstanding patient experience."

To download a full copy of the Healthgrades report visit http://bit.ly/1epkGXj. For more information about CTCA at Midwestern, visit www.cancercenter.com.

About Cancer Treatment Centers of America at Midwestern Regional Medical Center
Cancer Treatment Centers of America® (CTCA) at Midwestern Regional Medical Center (Midwestern) is a 73-bed specialty hospital dedicated to treating patients battling advanced and complex cancer. CTCA at Midwestern is nationally recognized for providing innovative and individualized cancer care and has been designated by the National Quality Measures for Breast Centers Program (NQMBC®) as a Certified Quality Breast Center of Excellence™, ranking the hospital among the top centers in the country for quality breast cancer care. CTCA at Midwestern is the only Certified Breast Center of Excellence in Illinois, and one of only 41 nationally.  As a member of the National Marrow Donor Program (NMDP) the hospital also offers a Stem Cell Transplant and Cell Therapy program that provides a full spectrum of transplantation services and advanced treatment options for hematologic cancers. CTCA at Midwestern is proud to use the latest technology to offer advanced treatment for cancer and is currently one of only a few hospitals in the nation to combine recent advances in brain mapping and navigation to perform minimally invasive brain surgery on hard to reach brain tumors. 

Logo - http://photos.prnewswire.com/prnh/20090612/CTCALOGO

SOURCE Cancer Treatment Centers of America

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that IoT Global Network has been named “Media Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. The IoT Global Network is a platform where you can connect with industry experts and network across the IoT community to build the successful IoT business of the future.
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
DXWorldEXPO LLC announced today that Kevin Jackson joined the faculty of CloudEXPO's "10-Year Anniversary Event" which will take place on November 11-13, 2018 in New York City. Kevin L. Jackson is a globally recognized cloud computing expert and Founder/Author of the award winning "Cloud Musings" blog. Mr. Jackson has also been recognized as a "Top 100 Cybersecurity Influencer and Brand" by Onalytica (2015), a Huffington Post "Top 100 Cloud Computing Experts on Twitter" (2013) and a "Top 50 C...
When applications are hosted on servers, they produce immense quantities of logging data. Quality engineers should verify that apps are producing log data that is existent, correct, consumable, and complete. Otherwise, apps in production are not easily monitored, have issues that are difficult to detect, and cannot be corrected quickly. Tom Chavez presents the four steps that quality engineers should include in every test plan for apps that produce log output or other machine data. Learn the ste...
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
Enterprises are universally struggling to understand where the new tools and methodologies of DevOps fit into their organizations, and are universally making the same mistakes. These mistakes are not unavoidable, and in fact, avoiding them gifts an organization with sustained competitive advantage, just like it did for Japanese Manufacturing Post WWII.
When building large, cloud-based applications that operate at a high scale, it's important to maintain a high availability and resilience to failures. In order to do that, you must be tolerant of failures, even in light of failures in other areas of your application. "Fly two mistakes high" is an old adage in the radio control airplane hobby. It means, fly high enough so that if you make a mistake, you can continue flying with room to still make mistakes. In his session at 18th Cloud Expo, Le...
DevOpsSummit New York 2018, colocated with CloudEXPO | DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City. Digital Transformation (DX) is a major focus with the introduction of DXWorldEXPO within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term.
With more than 30 Kubernetes solutions in the marketplace, it's tempting to think Kubernetes and the vendor ecosystem has solved the problem of operationalizing containers at scale or of automatically managing the elasticity of the underlying infrastructure that these solutions need to be truly scalable. Far from it. There are at least six major pain points that companies experience when they try to deploy and run Kubernetes in their complex environments. In this presentation, the speaker will d...
Machine learning provides predictive models which a business can apply in countless ways to better understand its customers and operations. Since machine learning was first developed with flat, tabular data in mind, it is still not widely understood: when does it make sense to use graph databases and machine learning in combination? This talk tackles the question from two ends: classifying predictive analytics methods and assessing graph database attributes. It also examines the ongoing lifecycl...
Daniel Jones is CTO of EngineerBetter, helping enterprises deliver value faster. Previously he was an IT consultant, indie video games developer, head of web development in the finance sector, and an award-winning martial artist. Continuous Delivery makes it possible to exploit findings of cognitive psychology and neuroscience to increase the productivity and happiness of our teams.
CloudEXPO New York 2018, colocated with DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
DXWorldEXPO | CloudEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.
Digital transformation has increased the pace of business creating a productivity divide between the technology haves and have nots. Managing financial information on spreadsheets and piecing together insight from numerous disconnected systems is no longer an option. Rapid market changes and aggressive competition are motivating business leaders to reevaluate legacy technology investments in search of modern technologies to achieve greater agility, reduced costs and organizational efficiencies. ...