Welcome!

News Feed Item

Cancer Treatment Centers of America at Midwestern Regional Medical Center Recognized as Top Five Percent Hospital for Providing Exceptional Patient Experience

Hospital Honored with National Healthgrades 2014 Outstanding Patient Experience Award

CHICAGO, April 8, 2014 /PRNewswire-USNewswire/ -- Cancer Treatment Centers of America® (CTCA) at Midwestern Regional Medical Center (Midwestern) is proud to announce that it has achieved the 2014 Healthgrades Outstanding Patient Experience Award™. CTCA at Midwestern was identified as providing outstanding performance in the delivery of positive experiences for patients during their hospital stay, according to Healthgrades, the leading online resource for comprehensive information about physicians and hospitals. 

Cancer Treatment Centers Of America logo.

Healthgrades identified top performing hospitals by evaluating patient surveys submitted to the Centers for Medicare and Medicaid Services (CMS), covering admissions from March 2012 through April 2013. Of 3,582 hospitals considered, 3,000 hospitals met additional clinical quality requirements to be considered for the Healthgrades distinction, and the top 15 percent of this group, 447 hospitals, achieved the award. CTCA at Midwestern was one of 17 hospitals in Illinois to receive recognition.

"It is with great pride that CTCA at Midwestern receives the prestigious Healthgrades Outstanding Patient Experience Award," said Scott Jones president and CEO of CTCA at Midwestern. "It's a wonderful tribute to the entire team, across all departments, who work tirelessly to exceed the expectations of our patients and their families by delivering whole person, integrative care in every interaction."

Healthgrades evaluates hospital performance by patient assessments of the organization using 27 different questions that roll up to ten distinct measures. Questions address everything from cleanliness and noise levels in patient rooms, to factors such as pain management and care provider responsiveness to patient needs. Patients are also asked if they would recommend the hospital to friends or family. 

"As consumers are actively participating in their healthcare more, measured performance surrounding patient experience at hospitals is an increasingly important consideration for patients in choosing where to receive their care," said Evan Marks, executive vice president of informatics and strategy at CTCA at Midwestern. "Consumers can rest assured that hospitals achieving the 2014 Healthgrades Patient Experience Award demonstrate a commitment to exceptional focus on the needs of the patient during their stay at the hospital."

The analysis of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys by Healthgrades found that CTCA at Midwestern outperformed the national average in all 10 measures. For example, 87 percent of patients surveyed gave CTCA at Midwestern an overall rating of a 9 or 10 (10 being the highest possible) compared to a 69 percent average for all reporting hospitals in the United States. An overwhelming 91 percent of patients surveyed reported they would recommend CTCA at Midwestern to someone else, compared to a 70 percent average for all reporting hospitals. Additionally, 91 percent of CTCA at Midwestern patients reported that they were given information about what to do during their recovery at home, compared to a national average of 84 percent.

"This year Healthgrades paid particular attention to the impact that patient-provider communication has on patient experience," said Kristin Reed, MPH, Healthgrades vice president of hospital quality programs and author of the study. "Communication is clearly an important factor for patient satisfaction, but it can also be critical to ensuring positive outcomes. We commend hospitals like CTCA at Midwestern for setting the standard for outstanding patient experience."

To download a full copy of the Healthgrades report visit http://bit.ly/1epkGXj. For more information about CTCA at Midwestern, visit www.cancercenter.com.

About Cancer Treatment Centers of America at Midwestern Regional Medical Center
Cancer Treatment Centers of America® (CTCA) at Midwestern Regional Medical Center (Midwestern) is a 73-bed specialty hospital dedicated to treating patients battling advanced and complex cancer. CTCA at Midwestern is nationally recognized for providing innovative and individualized cancer care and has been designated by the National Quality Measures for Breast Centers Program (NQMBC®) as a Certified Quality Breast Center of Excellence™, ranking the hospital among the top centers in the country for quality breast cancer care. CTCA at Midwestern is the only Certified Breast Center of Excellence in Illinois, and one of only 41 nationally.  As a member of the National Marrow Donor Program (NMDP) the hospital also offers a Stem Cell Transplant and Cell Therapy program that provides a full spectrum of transplantation services and advanced treatment options for hematologic cancers. CTCA at Midwestern is proud to use the latest technology to offer advanced treatment for cancer and is currently one of only a few hospitals in the nation to combine recent advances in brain mapping and navigation to perform minimally invasive brain surgery on hard to reach brain tumors. 

Logo - http://photos.prnewswire.com/prnh/20090612/CTCALOGO

SOURCE Cancer Treatment Centers of America

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
My team embarked on building a data lake for our sales and marketing data to better understand customer journeys. This required building a hybrid data pipeline to connect our cloud CRM with the new Hadoop Data Lake. One challenge is that IT was not in a position to provide support until we proved value and marketing did not have the experience, so we embarked on the journey ourselves within the product marketing team for our line of business within Progress. In his session at @BigDataExpo, Sum...
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
SYS-CON Events announced today that Loom Systems will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Founded in 2015, Loom Systems delivers an advanced AI solution to predict and prevent problems in the digital business. Loom stands alone in the industry as an AI analysis platform requiring no prior math knowledge from operators, leveraging the existing staff to succeed in the digital era. With offices in S...
The taxi industry never saw Uber coming. Startups are a threat to incumbents like never before, and a major enabler for startups is that they are instantly “cloud ready.” If innovation moves at the pace of IT, then your company is in trouble. Why? Because your data center will not keep up with frenetic pace AWS, Microsoft and Google are rolling out new capabilities In his session at 20th Cloud Expo, Don Browning, VP of Cloud Architecture at Turner, will posit that disruption is inevitable for c...
SYS-CON Events announced today that Telecom Reseller has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
SYS-CON Events announced today that Ocean9will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Ocean9 provides cloud services for Backup, Disaster Recovery (DRaaS) and instant Innovation, and redefines enterprise infrastructure with its cloud native subscription offerings for mission critical SAP workloads.
Providing the needed data for application development and testing is a huge headache for most organizations. The problems are often the same across companies - speed, quality, cost, and control. Provisioning data can take days or weeks, every time a refresh is required. Using dummy data leads to quality problems. Creating physical copies of large data sets and sending them to distributed teams of developers eats up expensive storage and bandwidth resources. And, all of these copies proliferating...
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm. In his Day 3 Keynote at 20th Cloud Expo, Chris Brown, a Solutions Marketing Manager at Nutanix, will explore t...
In recent years, containers have taken the world by storm. Companies of all sizes and industries have realized the massive benefits of containers, such as unprecedented mobility, higher hardware utilization, and increased flexibility and agility; however, many containers today are non-persistent. Containers without persistence miss out on many benefits, and in many cases simply pass the responsibility of persistence onto other infrastructure, adding additional complexity.
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and management into a ...
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
Pentaho has announced orchestration capabilities that streamline the entire machine learning workflow and enable teams of data scientists, engineers and analysts to train, tune, test and deploy predictive models. Pentaho’s Data Integration and analytics platform ends the ‘gridlock’ associated with machine learning by enabling smooth team collaboration, maximizing limited data science resources and putting predictive models to work on big data faster – regardless of use case, industry, or languag...
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on ...
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
SYS-CON Events announced today that Addteq will exhibit at SYS-CON's DevOps Summit at Cloud Expo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Addteq specializes in creating innovative solutions to solve business processes through the use of DevOps automation. Addteq was founded on the firm belief that automation is essential for successful software releases. Addteq's products and services are centered around the fundamental approach of understanding the pr...