Welcome!

News Feed Item

Introducing GetFeedback.com Spring ‘14: The Future of Online Survey Software

GetFeedback.com, the company disrupting the online survey software market with engaging, branded, mobile-ready customer surveys, today unveiled the latest release of it’s market-leading product. GetFeedback.com Spring ‘14 marks the second major product release since the company opened its doors to the public only a few months ago. The new product brings advanced new capabilities and deep levels of customization and personalization, allowing organizations of any size to connect with and listen to their customers in an entirely new way.

GetFeedback.com Spring’14 is available immediately to the company’s rapidly growing customer portfolio, including Amazon.com Student, Box.com, Dropbox, ESPN, ExactTarget, Facebook, Fox Sports, The Golden State Warriors, Hurley, LinkedIn, Nike, The North Face, Oracle Responsys, Salesforce.com, Virgin America, Yahoo! and thousands of small and medium sized businesses using the service. The company also makes its product available free of charge to hundreds of Non-Profit organizations including the Michael J. Fox Foundation for Parkinsons Research, Salesforce.com Foundation, and the YMCA.

GetFeedback.com Spring ‘14 New Features

  • Custom Languages - Custom languages allow for surveys to be created in any language, and for the survey recipient to see a completely translated interface. Supported languages include, English, French, German, Japanese, Spanish, Portuguese, Italian, Korean, Simplified Chinese, Traditional Chinese, Russian, Dutch, Danish, and Turkish.
  • Custom Salesforce Integration - Custom Salesforce mappings allow for survey responses to be saved directly into Salesforce, on both standard and custom objects. In addition, survey responses can now create new records, in both production and sandbox instances of Salesforce.
  • Custom Integration API - The custom integration API allows for the automated retrieval of survey responses from a 3rd party system. This provides a custom integration interface into other backend systems, databases, applications, and data analysis tools.
  • Custom Survey Logic - Custom Survey Logic allows for the introduction of branching or conditional logic within a survey. For example, a customer might be asked about their satisfaction level, and if they provide a low score, the survey can dynamically ask additional questions to probe deeper.
  • Custom Brand Control - Also known as white-labeling, custom brand control allows an organization complete brand control over every aspect of the interface including the removal of all GetFeedback branding within a survey and the addition of custom corporate logos.
  • Custom Survey URLs - Custom survey URLs allow for the addition of a company’s brand as a subdomain within the survey URL, introducing a deeper level of brand control and survey personalization that helps create customer trust.
  • Custom Survey Personalization - Similar to email personalization, survey personalization allows for surveys to be personalized by including 3rd party data as part of the survey URL. This allows for personalized custom greetings, personalized questions/answers, and personalized messages.
  • Custom Title Pages - Custom title pages allow for the addition or removal of a title pages from a survey, beneficial in both longer, heavily branded customer surveys and shorter, quick surveys such as Net Promoter Score surveys, and satisfaction surveys that are embedded into websites and blogs
  • Custom Themes - Custom themes allow GetFeedback users to create surveys with specific background images, branding, fonts, and colors, allowing for pixel perfect customization of the survey interface. Users can include an out-of-the-box theme or create their own custom theme with ease.

Comments on the News

“The online survey software market has a 10 year innovation gap,” said Sean Whiteley, founder of GetFeedback.com. “Now with GetFeedback.com Spring ‘14, organizations of any size or any sophistication level have the ability to create engaging, mobile-ready online surveys that work perfectly on every smartphone, tablet, and web browser.”

“GetFeedback.com has fundamentally changed the online survey software market,” said Robin Daniels, VP Marketing, Box.com. “Our customers and our employees are on-the-go and we need to engage them wherever they are, on every device. GetFeedback.com delivers a branded experience we can be proud of, while achieving higher response rates, and higher quality feedback.”

“With GetFeedback.com we have seen more than a 50% improvement in response rates over the legacy online survey technology we were once using,” said Nate Skinner, VP Enterprise Marketing at salesforce.com. “It just goes to show that when you create a branded, engaging, mobile-ready survey experience, you can delight customers in an entirely new way.”

Availability & Pricing

GetFeedback.com Spring ‘14 is available today to all new and existing users. The company offers monthly pay-as-you-go subscriptions, based on a maximum number of responses generated and the level of technical support desired. Prices range from $15/month to $180/month. Custom plans and a free trial are also available.

Detailed pricing and sign up information is available at www.getfeedback.com/pricing

Spring ‘14 Promotional Pricing

For the month of April, GetFeedback.com is offering an additional 10% discount off all annual and 2-year plans. Sign up information is available at www.getfeedback.com/pricing and promotion code SPRING14 can be used to apply the discount at checkout.

About GetFeedback.com

GetFeedback.com is a modern survey marketing application designed and built for a mobile world, allowing anyone to easily create an online survey experience with perfect branding, beautiful imagery, even embedded video. More importantly, GetFeedback.com will dynamically re-size and re-format every survey to display perfectly on today’s smartphones, tablets, and web browsers. The result? A fun, engaging experience for any audience that results in better response rates, better feedback, and better business decisions. GetFeedback.com was founded in 2013 by former salesforce.com executives Kraig Swensrud and Sean Whiteley. GetFeedback.com’s client roster includes Appirio, Amazon.com Student, The Association of Surfing Professionals, Dropbox, Heroku, LinkedIn, The North Face, Oracle Responsys, and salesforce.com. For more information, please visit www.getfeedback.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that Pulzze Systems will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems, Inc. provides infrastructure products for the Internet of Things to enable any connected device and system to carry out matched operations without programming. For more information, visit http://www.pulzzesystems.com.
SYS-CON Events announced today the Enterprise IoT Bootcamp, being held November 1-2, 2016, in conjunction with 19th Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA. Combined with real-world scenarios and use cases, the Enterprise IoT Bootcamp is not just based on presentations but with hands-on demos and detailed walkthroughs. We will introduce you to a variety of real world use cases prototyped using Arduino, Raspberry Pi, BeagleBone, Spark, and Intel Edison. Y...
Most of us already know that adopting new cloud applications can boost a business’s productivity by enabling organizations to be more agile and ready to change course in our fast-moving and connected digital world. But the rapid adoption of cloud apps and services also brings with it profound security threats, including visibility and control challenges that aren’t present in traditional on-premises environments. At the same time, the cloud – because of its interconnected, flexible and adaptable...
Technology vendors and analysts are eager to paint a rosy picture of how wonderful IoT is and why your deployment will be great with the use of their products and services. While it is easy to showcase successful IoT solutions, identifying IoT systems that missed the mark or failed can often provide more in the way of key lessons learned. In his session at @ThingsExpo, Peter Vanderminden, Principal Industry Analyst for IoT & Digital Supply Chain to Flatiron Strategies, will focus on how IoT de...
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
SYS-CON Events announced today that China Unicom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE F...
SYS-CON Events announced today that Roundee / LinearHub will exhibit at the WebRTC Summit at @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LinearHub provides Roundee Service, a smart platform for enterprise video conferencing with enhanced features such as automatic recording and transcription service. Slack users can integrate Roundee to their team via Slack’s App Directory, and '/roundee' command lets your video conference ...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
Without a clear strategy for cost control and an architecture designed with cloud services in mind, costs and operational performance can quickly get out of control. To avoid multiple architectural redesigns requires extensive thought and planning. Boundary (now part of BMC) launched a new public-facing multi-tenant high resolution monitoring service on Amazon AWS two years ago, facing challenges and learning best practices in the early days of the new service. In his session at 19th Cloud Exp...
I'm a lonely sensor. I spend all day telling the world how I'm feeling, but none of the other sensors seem to care. I want to be connected. I want to build relationships with other sensors to be more useful for my human. I want my human to understand that when my friends next door are too hot for a while, I'll soon be flaming. And when all my friends go outside without me, I may be left behind. Don't just log my data; use the relationship graph. In his session at @ThingsExpo, Ryan Boyd, Engi...
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...
SYS-CON Events announced today that Numerex Corp, a leading provider of managed enterprise solutions enabling the Internet of Things (IoT), will exhibit at the 19th International Cloud Expo | @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Numerex Corp. (NASDAQ:NMRX) is a leading provider of managed enterprise solutions enabling the Internet of Things (IoT). The Company's solutions produce new revenue streams or create operating...
While DevOps promises a better and tighter integration among an organization’s development and operation teams and transforms an application life cycle into a continual deployment, Chef and Azure together provides a speedy, cost-effective and highly scalable vehicle for realizing the business values of this transformation. In his session at @DevOpsSummit at 19th Cloud Expo, Yung Chou, a Technology Evangelist at Microsoft, will present a unique opportunity to witness how Chef and Azure work tog...