Welcome!

News Feed Item

Introducing GetFeedback.com Spring ‘14: The Future of Online Survey Software

GetFeedback.com, the company disrupting the online survey software market with engaging, branded, mobile-ready customer surveys, today unveiled the latest release of it’s market-leading product. GetFeedback.com Spring ‘14 marks the second major product release since the company opened its doors to the public only a few months ago. The new product brings advanced new capabilities and deep levels of customization and personalization, allowing organizations of any size to connect with and listen to their customers in an entirely new way.

GetFeedback.com Spring’14 is available immediately to the company’s rapidly growing customer portfolio, including Amazon.com Student, Box.com, Dropbox, ESPN, ExactTarget, Facebook, Fox Sports, The Golden State Warriors, Hurley, LinkedIn, Nike, The North Face, Oracle Responsys, Salesforce.com, Virgin America, Yahoo! and thousands of small and medium sized businesses using the service. The company also makes its product available free of charge to hundreds of Non-Profit organizations including the Michael J. Fox Foundation for Parkinsons Research, Salesforce.com Foundation, and the YMCA.

GetFeedback.com Spring ‘14 New Features

  • Custom Languages - Custom languages allow for surveys to be created in any language, and for the survey recipient to see a completely translated interface. Supported languages include, English, French, German, Japanese, Spanish, Portuguese, Italian, Korean, Simplified Chinese, Traditional Chinese, Russian, Dutch, Danish, and Turkish.
  • Custom Salesforce Integration - Custom Salesforce mappings allow for survey responses to be saved directly into Salesforce, on both standard and custom objects. In addition, survey responses can now create new records, in both production and sandbox instances of Salesforce.
  • Custom Integration API - The custom integration API allows for the automated retrieval of survey responses from a 3rd party system. This provides a custom integration interface into other backend systems, databases, applications, and data analysis tools.
  • Custom Survey Logic - Custom Survey Logic allows for the introduction of branching or conditional logic within a survey. For example, a customer might be asked about their satisfaction level, and if they provide a low score, the survey can dynamically ask additional questions to probe deeper.
  • Custom Brand Control - Also known as white-labeling, custom brand control allows an organization complete brand control over every aspect of the interface including the removal of all GetFeedback branding within a survey and the addition of custom corporate logos.
  • Custom Survey URLs - Custom survey URLs allow for the addition of a company’s brand as a subdomain within the survey URL, introducing a deeper level of brand control and survey personalization that helps create customer trust.
  • Custom Survey Personalization - Similar to email personalization, survey personalization allows for surveys to be personalized by including 3rd party data as part of the survey URL. This allows for personalized custom greetings, personalized questions/answers, and personalized messages.
  • Custom Title Pages - Custom title pages allow for the addition or removal of a title pages from a survey, beneficial in both longer, heavily branded customer surveys and shorter, quick surveys such as Net Promoter Score surveys, and satisfaction surveys that are embedded into websites and blogs
  • Custom Themes - Custom themes allow GetFeedback users to create surveys with specific background images, branding, fonts, and colors, allowing for pixel perfect customization of the survey interface. Users can include an out-of-the-box theme or create their own custom theme with ease.

Comments on the News

“The online survey software market has a 10 year innovation gap,” said Sean Whiteley, founder of GetFeedback.com. “Now with GetFeedback.com Spring ‘14, organizations of any size or any sophistication level have the ability to create engaging, mobile-ready online surveys that work perfectly on every smartphone, tablet, and web browser.”

“GetFeedback.com has fundamentally changed the online survey software market,” said Robin Daniels, VP Marketing, Box.com. “Our customers and our employees are on-the-go and we need to engage them wherever they are, on every device. GetFeedback.com delivers a branded experience we can be proud of, while achieving higher response rates, and higher quality feedback.”

“With GetFeedback.com we have seen more than a 50% improvement in response rates over the legacy online survey technology we were once using,” said Nate Skinner, VP Enterprise Marketing at salesforce.com. “It just goes to show that when you create a branded, engaging, mobile-ready survey experience, you can delight customers in an entirely new way.”

Availability & Pricing

GetFeedback.com Spring ‘14 is available today to all new and existing users. The company offers monthly pay-as-you-go subscriptions, based on a maximum number of responses generated and the level of technical support desired. Prices range from $15/month to $180/month. Custom plans and a free trial are also available.

Detailed pricing and sign up information is available at www.getfeedback.com/pricing

Spring ‘14 Promotional Pricing

For the month of April, GetFeedback.com is offering an additional 10% discount off all annual and 2-year plans. Sign up information is available at www.getfeedback.com/pricing and promotion code SPRING14 can be used to apply the discount at checkout.

About GetFeedback.com

GetFeedback.com is a modern survey marketing application designed and built for a mobile world, allowing anyone to easily create an online survey experience with perfect branding, beautiful imagery, even embedded video. More importantly, GetFeedback.com will dynamically re-size and re-format every survey to display perfectly on today’s smartphones, tablets, and web browsers. The result? A fun, engaging experience for any audience that results in better response rates, better feedback, and better business decisions. GetFeedback.com was founded in 2013 by former salesforce.com executives Kraig Swensrud and Sean Whiteley. GetFeedback.com’s client roster includes Appirio, Amazon.com Student, The Association of Surfing Professionals, Dropbox, Heroku, LinkedIn, The North Face, Oracle Responsys, and salesforce.com. For more information, please visit www.getfeedback.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that Hitrons Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Hitrons Solutions Inc. is distributor in the North American market for unique products and services of small and medium-size businesses, including cloud services and solutions, SEO marketing platforms, and mobile applications.
As the world moves toward more DevOps and Microservices, application deployment to the cloud ought to become a lot simpler. The Microservices architecture, which is the basis of many new age distributed systems such as OpenStack, NetFlix and so on, is at the heart of Cloud Foundry - a complete developer-oriented Platform as a Service (PaaS) that is IaaS agnostic and supports vCloud, OpenStack and AWS. Serverless computing is revolutionizing computing. In his session at 19th Cloud Expo, Raghav...
Pulzze Systems was happy to participate in such a premier event and thankful to be receiving the winning investment and global network support from G-Startup Worldwide. It is an exciting time for Pulzze to showcase the effectiveness of innovative technologies and enable them to make the world smarter and better. The reputable contest is held to identify promising startups around the globe that are assured to change the world through their innovative products and disruptive technologies. There w...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abil...
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
Extreme Computing is the ability to leverage highly performant infrastructure and software to accelerate Big Data, machine learning, HPC, and Enterprise applications. High IOPS Storage, low-latency networks, in-memory databases, GPUs and other parallel accelerators are being used to achieve faster results and help businesses make better decisions. In his session at 18th Cloud Expo, Michael O'Neill, Strategic Business Development at NVIDIA, focused on some of the unique ways extreme computing is...
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
With over 720 million Internet users and 40–50% CAGR, the Chinese Cloud Computing market has been booming. When talking about cloud computing, what are the Chinese users of cloud thinking about? What is the most powerful force that can push them to make the buying decision? How to tap into them? In his session at 18th Cloud Expo, Yu Hao, CEO and co-founder of SpeedyCloud, answered these questions and discussed the results of SpeedyCloud’s survey.
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...
Actian Corporation has announced the latest version of the Actian Vector in Hadoop (VectorH) database, generally available at the end of July. VectorH is based on the same query engine that powers Actian Vector, which recently doubled the TPC-H benchmark record for non-clustered systems at the 3000GB scale factor (see tpc.org/3323). The ability to easily ingest information from different data sources and rapidly develop queries to make better business decisions is becoming increasingly importan...
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Kubernetes, Docker and containers are changing the world, and how companies are deploying their software and running their infrastructure. With the shift in how applications are built and deployed, new challenges must be solved. In his session at @DevOpsSummit at19th Cloud Expo, Sebastian Scheele, co-founder of Loodse, will discuss the implications of containerized applications/infrastructures and their impact on the enterprise. In a real world example based on Kubernetes, he will show how to ...