Welcome!

News Feed Item

Introducing GetFeedback.com Spring ‘14: The Future of Online Survey Software

GetFeedback.com, the company disrupting the online survey software market with engaging, branded, mobile-ready customer surveys, today unveiled the latest release of it’s market-leading product. GetFeedback.com Spring ‘14 marks the second major product release since the company opened its doors to the public only a few months ago. The new product brings advanced new capabilities and deep levels of customization and personalization, allowing organizations of any size to connect with and listen to their customers in an entirely new way.

GetFeedback.com Spring’14 is available immediately to the company’s rapidly growing customer portfolio, including Amazon.com Student, Box.com, Dropbox, ESPN, ExactTarget, Facebook, Fox Sports, The Golden State Warriors, Hurley, LinkedIn, Nike, The North Face, Oracle Responsys, Salesforce.com, Virgin America, Yahoo! and thousands of small and medium sized businesses using the service. The company also makes its product available free of charge to hundreds of Non-Profit organizations including the Michael J. Fox Foundation for Parkinsons Research, Salesforce.com Foundation, and the YMCA.

GetFeedback.com Spring ‘14 New Features

  • Custom Languages - Custom languages allow for surveys to be created in any language, and for the survey recipient to see a completely translated interface. Supported languages include, English, French, German, Japanese, Spanish, Portuguese, Italian, Korean, Simplified Chinese, Traditional Chinese, Russian, Dutch, Danish, and Turkish.
  • Custom Salesforce Integration - Custom Salesforce mappings allow for survey responses to be saved directly into Salesforce, on both standard and custom objects. In addition, survey responses can now create new records, in both production and sandbox instances of Salesforce.
  • Custom Integration API - The custom integration API allows for the automated retrieval of survey responses from a 3rd party system. This provides a custom integration interface into other backend systems, databases, applications, and data analysis tools.
  • Custom Survey Logic - Custom Survey Logic allows for the introduction of branching or conditional logic within a survey. For example, a customer might be asked about their satisfaction level, and if they provide a low score, the survey can dynamically ask additional questions to probe deeper.
  • Custom Brand Control - Also known as white-labeling, custom brand control allows an organization complete brand control over every aspect of the interface including the removal of all GetFeedback branding within a survey and the addition of custom corporate logos.
  • Custom Survey URLs - Custom survey URLs allow for the addition of a company’s brand as a subdomain within the survey URL, introducing a deeper level of brand control and survey personalization that helps create customer trust.
  • Custom Survey Personalization - Similar to email personalization, survey personalization allows for surveys to be personalized by including 3rd party data as part of the survey URL. This allows for personalized custom greetings, personalized questions/answers, and personalized messages.
  • Custom Title Pages - Custom title pages allow for the addition or removal of a title pages from a survey, beneficial in both longer, heavily branded customer surveys and shorter, quick surveys such as Net Promoter Score surveys, and satisfaction surveys that are embedded into websites and blogs
  • Custom Themes - Custom themes allow GetFeedback users to create surveys with specific background images, branding, fonts, and colors, allowing for pixel perfect customization of the survey interface. Users can include an out-of-the-box theme or create their own custom theme with ease.

Comments on the News

“The online survey software market has a 10 year innovation gap,” said Sean Whiteley, founder of GetFeedback.com. “Now with GetFeedback.com Spring ‘14, organizations of any size or any sophistication level have the ability to create engaging, mobile-ready online surveys that work perfectly on every smartphone, tablet, and web browser.”

“GetFeedback.com has fundamentally changed the online survey software market,” said Robin Daniels, VP Marketing, Box.com. “Our customers and our employees are on-the-go and we need to engage them wherever they are, on every device. GetFeedback.com delivers a branded experience we can be proud of, while achieving higher response rates, and higher quality feedback.”

“With GetFeedback.com we have seen more than a 50% improvement in response rates over the legacy online survey technology we were once using,” said Nate Skinner, VP Enterprise Marketing at salesforce.com. “It just goes to show that when you create a branded, engaging, mobile-ready survey experience, you can delight customers in an entirely new way.”

Availability & Pricing

GetFeedback.com Spring ‘14 is available today to all new and existing users. The company offers monthly pay-as-you-go subscriptions, based on a maximum number of responses generated and the level of technical support desired. Prices range from $15/month to $180/month. Custom plans and a free trial are also available.

Detailed pricing and sign up information is available at www.getfeedback.com/pricing

Spring ‘14 Promotional Pricing

For the month of April, GetFeedback.com is offering an additional 10% discount off all annual and 2-year plans. Sign up information is available at www.getfeedback.com/pricing and promotion code SPRING14 can be used to apply the discount at checkout.

About GetFeedback.com

GetFeedback.com is a modern survey marketing application designed and built for a mobile world, allowing anyone to easily create an online survey experience with perfect branding, beautiful imagery, even embedded video. More importantly, GetFeedback.com will dynamically re-size and re-format every survey to display perfectly on today’s smartphones, tablets, and web browsers. The result? A fun, engaging experience for any audience that results in better response rates, better feedback, and better business decisions. GetFeedback.com was founded in 2013 by former salesforce.com executives Kraig Swensrud and Sean Whiteley. GetFeedback.com’s client roster includes Appirio, Amazon.com Student, The Association of Surfing Professionals, Dropbox, Heroku, LinkedIn, The North Face, Oracle Responsys, and salesforce.com. For more information, please visit www.getfeedback.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device. For more information, please visit https://www.mangoapps.com/.
SYS-CON Events announced today that Tintri Inc., a leading producer of VM-aware storage (VAS) for virtualization and cloud environments, will exhibit at the 18th International CloudExpo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Enterprise networks are complex. Moreover, they were designed and deployed to meet a specific set of business requirements at a specific point in time. But, the adoption of cloud services, new business applications and intensifying security policies, among other factors, require IT organizations to continuously deploy configuration changes. Therefore, enterprises are looking for better ways to automate the management of their networks while still leveraging existing capabilities, optimizing perf...
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
In his session at 18th Cloud Expo, Bruce Swann, Senior Product Marketing Manager at Adobe, will discuss how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects). Bruce Swann has more than 15 years of experience working with digital marketing disciplines like web analytics, social med...
SYS-CON Events announced today Object Management Group® has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
In the rush to compete in the digital age, a successful digital transformation is essential, but many organizations are setting themselves up for failure. There’s a common misconception that the process is just about technology, but it’s not. It’s about your business. It shouldn’t be treated as an isolated IT project; it should be driven by business needs with the committed involvement of a range of stakeholders.
SYS-CON Events announced today that EastBanc Technologies will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. EastBanc Technologies has been working at the frontier of technology since 1999. Today, the firm provides full-lifecycle software development delivering flexible technology solutions that seamlessly integrate with existing systems – whether on premise or cloud. EastBanc Technologies partners with p...
SYS-CON Events announced today that AppNeta, the leader in performance insight for business-critical web applications, will exhibit and present at SYS-CON's @DevOpsSummit at Cloud Expo New York, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. AppNeta is the only application performance monitoring (APM) company to provide solutions for all applications – applications you develop internally, business-critical SaaS applications you use and the networks that deli...
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, will explore the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences betwee...
SYS-CON Events announced today that ContentMX, the marketing technology and services company with a singular mission to increase engagement and drive more conversations for enterprise, channel and SMB technology marketers, has been named “Sponsor & Exhibitor Lounge Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York. “CloudExpo is a great opportunity to start a conversation with new prospects, but what happens after the...
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, will discuss the importance of WebRTC and how it enables companies to fo...
As machines are increasingly connected to the internet, it’s becoming easier to discover the numerous ways Industrial IoT (IIoT) is helping to shape the business world. This is exactly why we have decided to take a closer look at this pervasive movement and to examine the desire to connect more things! Now if you need a refresher on IIoT and how it is changing the world, take a moment and listen to Greg Gorbach with ARC Advisory Group. Gorbach believes, "IIoT will significantly change the worl...
SYS-CON Events announced today the Docker Meets Kubernetes – Intro into the Kubernetes World, being held June 9, 2016, in conjunction with 18th Cloud Expo | @ThingsExpo, at the Javits Center in New York, NY. Register for 'Docker Meets Kubernetes Workshop' Here! This workshop led by Sebastian Scheele, co-founder of Loodse, introduces participants to Kubernetes (container orchestration). Through a combination of instructor-led presentations, demonstrations, and hands-on labs, participants learn ...
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discuss how businesses can gain an edge over competitors by empowering consumers to take control through IoT. We'll cite examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He'll also highlight how IoT can revitalize and restore outdated business models, making them profitable...