Welcome!

News Feed Item

Introducing GetFeedback.com Spring ‘14: The Future of Online Survey Software

GetFeedback.com, the company disrupting the online survey software market with engaging, branded, mobile-ready customer surveys, today unveiled the latest release of it’s market-leading product. GetFeedback.com Spring ‘14 marks the second major product release since the company opened its doors to the public only a few months ago. The new product brings advanced new capabilities and deep levels of customization and personalization, allowing organizations of any size to connect with and listen to their customers in an entirely new way.

GetFeedback.com Spring’14 is available immediately to the company’s rapidly growing customer portfolio, including Amazon.com Student, Box.com, Dropbox, ESPN, ExactTarget, Facebook, Fox Sports, The Golden State Warriors, Hurley, LinkedIn, Nike, The North Face, Oracle Responsys, Salesforce.com, Virgin America, Yahoo! and thousands of small and medium sized businesses using the service. The company also makes its product available free of charge to hundreds of Non-Profit organizations including the Michael J. Fox Foundation for Parkinsons Research, Salesforce.com Foundation, and the YMCA.

GetFeedback.com Spring ‘14 New Features

  • Custom Languages - Custom languages allow for surveys to be created in any language, and for the survey recipient to see a completely translated interface. Supported languages include, English, French, German, Japanese, Spanish, Portuguese, Italian, Korean, Simplified Chinese, Traditional Chinese, Russian, Dutch, Danish, and Turkish.
  • Custom Salesforce Integration - Custom Salesforce mappings allow for survey responses to be saved directly into Salesforce, on both standard and custom objects. In addition, survey responses can now create new records, in both production and sandbox instances of Salesforce.
  • Custom Integration API - The custom integration API allows for the automated retrieval of survey responses from a 3rd party system. This provides a custom integration interface into other backend systems, databases, applications, and data analysis tools.
  • Custom Survey Logic - Custom Survey Logic allows for the introduction of branching or conditional logic within a survey. For example, a customer might be asked about their satisfaction level, and if they provide a low score, the survey can dynamically ask additional questions to probe deeper.
  • Custom Brand Control - Also known as white-labeling, custom brand control allows an organization complete brand control over every aspect of the interface including the removal of all GetFeedback branding within a survey and the addition of custom corporate logos.
  • Custom Survey URLs - Custom survey URLs allow for the addition of a company’s brand as a subdomain within the survey URL, introducing a deeper level of brand control and survey personalization that helps create customer trust.
  • Custom Survey Personalization - Similar to email personalization, survey personalization allows for surveys to be personalized by including 3rd party data as part of the survey URL. This allows for personalized custom greetings, personalized questions/answers, and personalized messages.
  • Custom Title Pages - Custom title pages allow for the addition or removal of a title pages from a survey, beneficial in both longer, heavily branded customer surveys and shorter, quick surveys such as Net Promoter Score surveys, and satisfaction surveys that are embedded into websites and blogs
  • Custom Themes - Custom themes allow GetFeedback users to create surveys with specific background images, branding, fonts, and colors, allowing for pixel perfect customization of the survey interface. Users can include an out-of-the-box theme or create their own custom theme with ease.

Comments on the News

“The online survey software market has a 10 year innovation gap,” said Sean Whiteley, founder of GetFeedback.com. “Now with GetFeedback.com Spring ‘14, organizations of any size or any sophistication level have the ability to create engaging, mobile-ready online surveys that work perfectly on every smartphone, tablet, and web browser.”

“GetFeedback.com has fundamentally changed the online survey software market,” said Robin Daniels, VP Marketing, Box.com. “Our customers and our employees are on-the-go and we need to engage them wherever they are, on every device. GetFeedback.com delivers a branded experience we can be proud of, while achieving higher response rates, and higher quality feedback.”

“With GetFeedback.com we have seen more than a 50% improvement in response rates over the legacy online survey technology we were once using,” said Nate Skinner, VP Enterprise Marketing at salesforce.com. “It just goes to show that when you create a branded, engaging, mobile-ready survey experience, you can delight customers in an entirely new way.”

Availability & Pricing

GetFeedback.com Spring ‘14 is available today to all new and existing users. The company offers monthly pay-as-you-go subscriptions, based on a maximum number of responses generated and the level of technical support desired. Prices range from $15/month to $180/month. Custom plans and a free trial are also available.

Detailed pricing and sign up information is available at www.getfeedback.com/pricing

Spring ‘14 Promotional Pricing

For the month of April, GetFeedback.com is offering an additional 10% discount off all annual and 2-year plans. Sign up information is available at www.getfeedback.com/pricing and promotion code SPRING14 can be used to apply the discount at checkout.

About GetFeedback.com

GetFeedback.com is a modern survey marketing application designed and built for a mobile world, allowing anyone to easily create an online survey experience with perfect branding, beautiful imagery, even embedded video. More importantly, GetFeedback.com will dynamically re-size and re-format every survey to display perfectly on today’s smartphones, tablets, and web browsers. The result? A fun, engaging experience for any audience that results in better response rates, better feedback, and better business decisions. GetFeedback.com was founded in 2013 by former salesforce.com executives Kraig Swensrud and Sean Whiteley. GetFeedback.com’s client roster includes Appirio, Amazon.com Student, The Association of Surfing Professionals, Dropbox, Heroku, LinkedIn, The North Face, Oracle Responsys, and salesforce.com. For more information, please visit www.getfeedback.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
"This week we're really focusing on scalability, asset preservation and how do you back up to the cloud and in the cloud with object storage, which is really a new way of attacking dealing with your file, your blocked data, where you put it and how you access it," stated Jeff Greenwald, Senior Director of Market Development at HGST, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
SYS-CON Events announced today that Catchpoint Systems, Inc., a provider of innovative web and infrastructure monitoring solutions, has been named “Silver Sponsor” of SYS-CON's DevOps Summit at 18th Cloud Expo New York, which will take place June 7-9, 2016, at the Javits Center in New York City, NY. Catchpoint is a leading Digital Performance Analytics company that provides unparalleled insight into customer-critical services to help consistently deliver an amazing customer experience. Designed ...
WebRTC services have already permeated corporate communications in the form of videoconferencing solutions. However, WebRTC has the potential of going beyond and catalyzing a new class of services providing more than calls with capabilities such as mass-scale real-time media broadcasting, enriched and augmented video, person-to-machine and machine-to-machine communications. In his session at @ThingsExpo, Luis Lopez, CEO of Kurento, introduced the technologies required for implementing these idea...
"A lot of times people will come to us and have a very diverse set of requirements or very customized need and we'll help them to implement it in a fashion that you can't just buy off of the shelf," explained Nick Rose, CTO of Enzu, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud enviro...
Containers have changed the mind of IT in DevOps. They enable developers to work with dev, test, stage and production environments identically. Containers provide the right abstraction for microservices and many cloud platforms have integrated them into deployment pipelines. DevOps and containers together help companies achieve their business goals faster and more effectively. In his session at DevOps Summit, Ruslan Synytsky, CEO and Co-founder of Jelastic, reviewed the current landscape of Dev...
The WebRTC Summit New York, to be held June 6-8, 2017, at the Javits Center in New York City, NY, announces that its Call for Papers is now open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 20th International Cloud Expo and @ThingsExpo. WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web co...
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
"Plutora provides release and testing environment capabilities to the enterprise," explained Dalibor Siroky, Director and Co-founder of Plutora, in this SYS-CON.tv interview at @DevOpsSummit, held June 9-11, 2015, at the Javits Center in New York City.
DevOps tends to focus on the relationship between Dev and Ops, putting an emphasis on the ops and application infrastructure. But that’s changing with microservices architectures. In her session at DevOps Summit, Lori MacVittie, Evangelist for F5 Networks, will focus on how microservices are changing the underlying architectures needed to scale, secure and deliver applications based on highly distributed (micro) services and why that means an expansion into “the network” for DevOps.
SYS-CON Events announced today that Enzu will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive ad...
"We are an all-flash array storage provider but our focus has been on VM-aware storage specifically for virtualized applications," stated Dhiraj Sehgal of Tintri in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Choosing the right cloud for your workloads is a balancing act that can cost your organization time, money and aggravation - unless you get it right the first time. Economics, speed, performance, accessibility, administrative needs and security all play a vital role in dictating your approach to the cloud. Without knowing the right questions to ask, you could wind up paying for capacity you'll never need or underestimating the resources required to run your applications.